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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Secure Firewall

    Score8.4 out of 10
    N/ACisco Secure Firewall delivers comprehensive threat protection for modern, distributed networks. Built to support hybrid workforces and multicloud environments, it enables Zero Trust access, application visibility, and secure remote connectivity. With integration across the Cisco Secure portfolio, including SecureX and Talos threat intelligence, the firewall powers organizations to detect and stop more sophisticated threats. Centralized management simplifies policy enforcement, orchestration,…N/A

    Zoom Workplace

    Score8.6 out of 10
    N/AZoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.

    $16.99

    per month per user

    Pricing
    Cisco Secure FirewallZoom Workplace
    Editions & Modules
    No answers on this topic
    Add-On Zoom Translated Captions
    $5
    per month per license
    Pro
    $16.99
    per month per user
    Business
    $21.99
    per month per user
    Add-On - Conference Room Connector
    $499
    per year
    Basic
    Free
    Enterprise
    Custom
    Add-On - Zoom Whiteboard
    starting at $2.49
    per month per user
    Add-On - Large Meetings
    starting at $600
    per year
    Add-On - Cloud Storage
    starting at $120
    per year
    Add-On Audio Conferencing
    starting at $1200
    per year
    Add-On Zoom Phone Power Pack
    Starting at $300
    per year per user
    Add-On - Quality of Service Subscription
    Contact Sales
    Offerings
    Pricing Offerings
    Cisco Secure FirewallZoom Workplace
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual billing.
    More Pricing Information
    Community Pulse
    Cisco Secure FirewallZoom Workplace
    Considered Both Products
    Cisco
    No answer on this topic
    Zoom
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    193 Answers
    92%
    Would buy again
    412 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    160 Answers
    93%
    Delivers good value for the price
    386 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    191 Answers
    95%
    Happy with the feature set
    437 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    140 Answers
    92%
    Lived up to sales and marketing promises
    287 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    164 Answers
    95%
    Implementation went as expected
    327 Answers
    Features
    Cisco Secure FirewallZoom Workplace
    Firewall
    Comparison of Firewall features of Cisco Secure Firewall and Zoom Workplace
    Feature
    Cisco Secure Firewall
    8.2
    196 Ratings
    5% below category average
    Zoom Workplace
    -
    Ratings
    Identification Technologies8.1177 Ratings00 Ratings
    Visualization Tools7.8175 Ratings00 Ratings
    Content Inspection8.3175 Ratings00 Ratings
    Policy-based Controls8.5183 Ratings00 Ratings
    Active Directory and LDAP7.9156 Ratings00 Ratings
    Firewall Management Console8.0182 Ratings00 Ratings
    Reporting and Logging7.7184 Ratings00 Ratings
    VPN8.8164 Ratings00 Ratings
    High Availability8.9177 Ratings00 Ratings
    Stateful Inspection8.8171 Ratings00 Ratings
    Proxy Server7.793 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Cisco Secure Firewall and Zoom Workplace
    Feature
    Cisco Secure Firewall
    -
    Ratings
    Zoom Workplace
    8.5
    1006 Ratings
    1% above category average
    High quality audio00 Ratings8.9998 Ratings
    High quality video00 Ratings8.9998 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Cisco Secure Firewall and Zoom Workplace
    Feature
    Cisco Secure Firewall
    -
    Ratings
    Zoom Workplace
    8.7
    1006 Ratings
    2% above category average
    Desktop sharing00 Ratings9.31005 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Cisco Secure Firewall and Zoom Workplace
    Feature
    Cisco Secure Firewall
    -
    Ratings
    Zoom Workplace
    8.7
    1012 Ratings
    1% above category average
    Calendar integration00 Ratings9.0923 Ratings
    Meeting initiation00 Ratings9.1986 Ratings
    Record meetings / events00 Ratings9.2961 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Cisco Secure Firewall and Zoom Workplace
    Feature
    Cisco Secure Firewall
    -
    Ratings
    Zoom Workplace
    8.5
    874 Ratings
    2% above category average
    Live chat00 Ratings9.1856 Ratings
    Online Events Security
    Comparison of Online Events Security features of Cisco Secure Firewall and Zoom Workplace
    Feature
    Cisco Secure Firewall
    -
    Ratings
    Zoom Workplace
    8.9
    864 Ratings
    11% above category average
    User authentication00 Ratings8.9755 Ratings
    Participant roles & permissions00 Ratings8.7829 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Cisco Secure Firewall and Zoom Workplace
    Feature
    Cisco Secure Firewall
    -
    Ratings
    Zoom Workplace
    8.1
    236 Ratings
    5% below category average
    Hosted PBX00 Ratings8.3112 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings7.8141 Ratings
    Directory of employee names00 Ratings8.3218 Ratings
    Call Management
    Comparison of Call Management features of Cisco Secure Firewall and Zoom Workplace
    Feature
    Cisco Secure Firewall
    -
    Ratings
    Zoom Workplace
    8.2
    264 Ratings
    6% below category average
    Answering rules00 Ratings8.5192 Ratings
    Call recording00 Ratings8.7240 Ratings
    Call park00 Ratings7.8147 Ratings
    Call screening00 Ratings8.0165 Ratings
    Message alerts00 Ratings8.2210 Ratings
    Business SMS/External Messaging00 Ratings7.9135 Ratings
    Voicemail Transcription00 Ratings7.9183 Ratings
    Mobile apps
    Comparison of Mobile apps features of Cisco Secure Firewall and Zoom Workplace
    Feature
    Cisco Secure Firewall
    -
    Ratings
    Zoom Workplace
    8.8
    297 Ratings
    0% below category average
    Mobile app for iOS00 Ratings8.8263 Ratings
    Mobile app for Android00 Ratings8.9181 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Cisco Secure Firewall and Zoom Workplace
    Feature
    Cisco Secure Firewall
    -
    Ratings
    Zoom Workplace
    8.7
    249 Ratings
    2% above category average
    Centralized communications management00 Ratings8.9199 Ratings
    Team messaging00 Ratings8.9214 Ratings
    Team document sharing00 Ratings8.6193 Ratings
    Call and meeting analytics00 Ratings8.5202 Ratings
    Best Alternatives
    Cisco Secure FirewallZoom Workplace
    Small Businesses
    SonicWall NSA Series
    Score8.3 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    Barracuda CloudGen Firewall
    Score9.6 out of 10
    Webex Calling
    Score8.8 out of 10
    Enterprises
    Cisco Adaptive Security Appliance (ASA) Software
    Score9 out of 10
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Secure FirewallZoom Workplace
    Likelihood to Recommend
    8.3
    (203 ratings)
    8.8
    (1070 ratings)
    Likelihood to Renew
    9.5
    (6 ratings)
    9.4
    (27 ratings)
    Usability
    7.3
    (6 ratings)
    9.5
    (46 ratings)
    Availability
    9.5
    (6 ratings)
    9.1
    (2 ratings)
    Performance
    10.0
    (3 ratings)
    9.0
    (3 ratings)
    Support Rating
    7.7
    (131 ratings)
    6.4
    (46 ratings)
    In-Person Training
    10.0
    (1 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    8.7
    (6 ratings)
    6.4
    (11 ratings)
    Configurability
    10.0
    (1 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    8.0
    (13 ratings)
    Ease of integration
    8.4
    (5 ratings)
    7.3
    (2 ratings)
    Product Scalability
    9.5
    (3 ratings)
    9.8
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    9.2
    (8 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    7.3
    (2 ratings)
    User Testimonials
    Cisco Secure FirewallZoom Workplace
    Likelihood to Recommend
    Cisco
    I can't think of scenarios where it is less appropriate, unless we are talking about real tiny businesses. More businesses will find Cisco Secure Firewall an outstanding tool to use, love, and trust from a reputable Network giant vendor. It is a must for businesses that want to focus on what they are doing, and leaving the network security for the pros.
    Incentivized
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    Zoom
    In most cases, and I mean almost all, Zoom is vastly superior to Teams in terms of functionality and ease of use. Case in point: I recently tried to join a Teams meeting in the web browser, and it took me multiple attempts to access it. This NEVER happens with a Zoom link.
    Incentivized
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    Pros
    Cisco
    • Cisco's firewall actually does its job of blocking what it is supposed to block. We had an old Firewall that led to slippages. Cisco catches 97% of malware and vulnerabilities during testing. For Coitiar, that means an engineer who clicks a link with malware is handled quickly.
    • We actually tested if failovers would affect running sessions. We pulled our primary unit during a certification submission period. The firewall just switched, and the connection kept running.
    • The AI assistant in policy management is excellent, and for our lean team, it makes the whole process easy and efficient. I don't have to audit 200 policies manually; the AI steps in and does its thing.
    Incentivized
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    Zoom
    • Audio quality of phone calls is spot on. Calls are clear and crisp.
    • Video quality of video meetings are clear and there aren't any pixelization artifacts that some systems can have.
    • Having AI summaries have been life changing for us. We no longer have to concentrate on note taking, like we did in the past. The summaries are accurate and enable us to put our efforts in the meeting or conversation. Plus, we can save them into our practice management system as required.
    Incentivized
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    Cons
    Cisco
    • I mean I think a lot of the technology with managing them is getting better. There's a few cons to the new firewall management console. You can't sort through routes or I think you can with interfaces now, but there's a few caveats that they haven't really worked out yet, but they're implementing AI into it, so it's getting to be a lot easier to use.
    Incentivized
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    Zoom
    • Love notes - allow insertion of table or grid
    • Allow admin to turn off DND
    • Allow a way to group individual people chats - not channels just individual peeps into groups for ease of finding - like how you can group shared calendars into sections in Outlook
    Incentivized
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    Likelihood to Renew
    Cisco
    It works really well. We can do most anything we want or need to with it, and you don’t have to have a doctorate or multiple certs to necessarily figure it out. The thing that would probably have to happen to make us switch would be if we just got priced out - Cisco’s more powerful and higher bandwidth models cost a pretty penny.
    Incentivized
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    Zoom
    We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
    Read full review
    Usability
    Cisco
    i think overall after ALOT of tac cases it works allright now. But still have alot of issues if you use cloud based mangement. fx, if you open 2 windows of access policys, both of the pages, rules starte to jump form side to side. if you then open one more list, its start to jump even faster. if you close the 2 of them, its back to normal. ALSO the extended access lists for VPN, SUCKS. Its the tiniest window when opening the editor, and you are not able to give the rules names, Which means finding and editing rules SUCKS, its a horrible experience, and eveytime we have to we want to yell :P
    Incentivized
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    Zoom
    Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
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    Reliability and Availability
    Cisco
    Rationale:


    Strengths:


    High availability (HA) and failover configurations ensure continuous operation during hardware or network issues.


    Minimal unplanned outages reported; system remains responsive under full inspection load.


    Centralized monitoring and proactive alerts help prevent downtime.




    Minor Considerations:


    Occasional maintenance windows or updates may require brief service interruptions.


    Complex integrations with other systems may sometimes require extra attention to maintain uptime.




    Overall, Cisco Secure Firewall is highly available and dependable, supporting business continuity and operational resilience.
    Incentivized
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    Zoom
    There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
    Read full review
    Performance
    Cisco
    We have not had any performance issues with Cisco Secure Firewall, even with DPI and IPS enabled, we have not seen a performance hit. Emoployes have not complained about any slow network speeds that could have been attributed to the secure firewall it has always been something else within the office network.
    Incentivized
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    Zoom
    Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
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    Support Rating
    Cisco
    I rarely get the support I need in the time I need it. Often, while they are "looking at packet captures and going to get back to me" I fix the problem on my own. If you were to look at my TAC cases over the past year, you would see some very lengthy cases that usually ended with me contacting the TAC person and telling them to just close the case
    Incentivized
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    Zoom
    Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
    Incentivized
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    In-Person Training
    Cisco
    very good
    Incentivized
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    Zoom
    No answers on this topic
    Online Training
    Cisco
    was a good training but questions was answered not so good. Training was "Fundamentals of Cisco Firewall Threat Defense and Intrusion Prevention (SFWIPF)".
    Incentivized
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    Zoom
    No answers on this topic
    Implementation Rating
    Cisco
    Our initial implementation was aided by Cisco's professional services and was excellent. The engineer was very knowledgeable and helped us work through issues while building out our new internet security edge Part of this involved tools to migrate the firewall configuration from old to new.
    Incentivized
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    Zoom
    If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
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    Alternatives Considered
    Cisco
    Cisco Secure Firewall works better with the Cisco ecosystem when we can utilize it and feels beefy enough when we utilize it in the data center. The Fortinet we have found are great, small cost boxes for remote offices with a better UI then Cisco Secure Firewalls. The feature set included with the firewalls feels similar from a security point of view.
    Incentivized
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    Zoom
    Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.
    Incentivized
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    Contract Terms and Pricing Model
    Cisco
    A solid, realistic rating most people give for Cisco Secure Firewall pricing is 7 or 8 out of 10 (because the product is strong but licensing can be a bit complex)
    Incentivized
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    Zoom
    The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
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    Scalability
    Cisco
    Cisco Secure Firewall has never given us any trouble, it has stayed up at all times, upgrading the appliance has also become much simpler. We operate the appliance in a HA pair, so 0% downtime within our organisation. During switchover while upgrading, not a single packet seems to get lost, so this has been a very valuable asset to our company.
    Incentivized
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    Zoom
    Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
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    Professional Services
    Cisco
    was not involved
    Incentivized
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    Zoom
    Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
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    Return on Investment
    Cisco
    • Cisco Secure Firewalls help with our segmentation policies and protect our company assets
    • Cisco Secure Firewalls help identify when our policies have changed on or network and troubleshoot network outages
    • Cisco Secure Firewalls help identify threats through Cisco Talos and other threat feeds that they ingest
    Incentivized
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    Zoom
    • We have not lost much productivity in our teamwork during the pandemic because of the ability to have Zoom video calls and keep everyone in touch. This is definitely a positive.
    • We are able to have more people participate in coaching sessions (described earlier) because we don't have room space limitations. This is a big positive.
    • Being able to start a meeting instantly is great when we are doing support and/or training with a client over the phone and need to be able to share a visible
    Incentivized
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    ScreenShots

    Cisco Secure Firewall Screenshots

    Screenshot of Cisco Secure 1200 Series Firewall FamilyScreenshot of Cisco Secure 4200 SeriesScreenshot of Cisco Secure 4200 SeriesScreenshot of Cisco Secure Firewall 1200 Stack FamilyScreenshot of Cisco Secure Firewall 200 SeriesScreenshot of Cisco Secure Firewall 200 Series

    Zoom Workplace Screenshots

    Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.