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Cisco Software-Defined Access (SD-Access) vs. New Relic

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco SD-Access

    Score9 out of 10
    N/ACisco's Software-Defined Access (SD-Access) provides automated end-to-end segmentation to separate user, device and application traffic without redesigning the network. Cisco SD-Access automates user access policy so organizations can make sure the right policies are established for any user or device with any application across the network.N/A

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Pricing
    Cisco SD-AccessNew Relic
    Editions & Modules
    No answers on this topic
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    Cisco SD-AccessNew Relic
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco SD-AccessNew Relic
    Considered Both Products
    Cisco
    No answer on this topic
    New Relic
    No answer on this topic
    Key User Insights
    Would buy again
    75%
    Would buy again
    6 Answers
    91%
    Would buy again
    71 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    94%
    Delivers good value for the price
    64 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    7 Answers
    97%
    Happy with the feature set
    76 Answers
    Lived up to sales and marketing promises
    75%
    Lived up to sales and marketing promises
    6 Answers
    95%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    50%
    Implementation went as expected
    4 Answers
    96%
    Implementation went as expected
    68 Answers
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    User Ratings
    Cisco SD-AccessNew Relic
    Likelihood to Recommend
    7.3
    (8 ratings)
    7.3
    (148 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    8.8
    (16 ratings)
    Usability
    -
    (0 ratings)
    6.7
    (14 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    6.2
    (8 ratings)
    9.0
    (7 ratings)
    In-Person Training
    6.4
    (1 ratings)
    -
    (0 ratings)
    Online Training
    7.3
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    2.7
    (1 ratings)
    8.0
    (9 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    User Testimonials
    Cisco SD-AccessNew Relic
    Likelihood to Recommend
    Cisco
    It's well suited in our corporate offices, where all our business users resides and where we can control all their accesses. What doesn't really fit well is when we have our branch fronts, where all the software domain access features aren't utilized to its fullest, due to the fact that customers and users don't really need to have all the security features that SDA provides.
    Incentivized
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    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
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    Pros
    Cisco
    • Automation, pushing template-based configuration to multiple devices in one push saves time and manpower.
    • Assurance [helps trace] issues related to devices, clients, and provide the troubleshoot as [the] best practices.
    • Segmentation, with the use of the SGT tags, we are able to achieve segmentation and micro-segmentation securely.
    Incentivized
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    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
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    Cons
    Cisco
    • Documentation: Working in this solution I realized there were missing information details about the fusion device support for nexus.
    • Fusion router: This roll in the fabric should be already integrated in the solution, right now it is configured manually.
    • Bugs: Unfortunately the solution still present a lot of bugs, mainly in the controller.
    Incentivized
    Read full review
    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
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    Likelihood to Renew
    Cisco
    No answers on this topic
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
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    Usability
    Cisco
    It is difficult to start using the product due to its unfamiliar name and acronyms. ,The task should be accomplished in a specific order to ensure success
    Incentivized
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    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
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    Reliability and Availability
    Cisco
    No answers on this topic
    New Relic
    Never observed an outage
    Incentivized
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    Performance
    Cisco
    No answers on this topic
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
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    Support Rating
    Cisco
    As far as my experience with SD-Access -I'd say things that can be improved are - better functionality with ISE, ease to understand licensing and better documentation for configuration (add-ons, etc), and licensing.
    Incentivized
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    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
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    Online Training
    Cisco
    I rated the training an 8 because overall, it was well-structured, and the instructor was highly knowledgeable on the subject matter. The content was relevant, and I appreciated the clear explanations of complex topics. However, I felt that some sections were covered too quickly, making it difficult to fully absorb the information before moving on. Additionally, I would have liked more time dedicated to Q&A, as there were moments when I had questions but didn’t get the opportunity to ask them due to time constraints. Adding more interactive discussions or hands-on exercises could further enhance the learning experience and make it even more engaging
    Incentivized
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    New Relic
    No answers on this topic
    Implementation Rating
    Cisco
    At the beginning, we had to open a TAC case for every single step during the implementation phase.
    Incentivized
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    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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    Alternatives Considered
    Cisco
    Automation, pushing template-based configuration to multiple devices in one push saves time and manpower. Assurance helps trace issues related to devices, clients, and provide the troubleshoot as the best practices. Segmentation, with the use of the SGT tags, we are able to achieve segmentation and micro-segmentation securely.
    Incentivized
    Read full review
    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
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    Scalability
    Cisco
    No answers on this topic
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
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    Return on Investment
    Cisco
    • Integration with other platforms in a single platform is a great advantage for the user.
    • Saves time in configuring devices on the network
    Incentivized
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    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
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    ScreenShots