Cisco UCS Manager vs. LogicMonitor

It [Cisco UCS Manager] is extremely well suited to large virtual infrastructure environments with resource dense blades. This solution is also great if you want to consolidate a large number of servers (if they are servers that need to stay physical, but can fit in the profile of a blade) - this would reduce data center space utilization as well as power and cooling. Cisco UCS Manager is also great if you're looking for centralized management of a larger number of servers. This would not be a great solution if you have a very small shop - it's not cheap and probably wouldn't give you a ROI if you only have a couple dozen servers total. I'd say it would be overkill for small shops, but if you have the money and don't care, you'll still like it.

Incentivized

Well Suited to: - MSPs with multiple clients - Network segmentation where a single device can't communicate to everything and collection devices are needed in each environment Not well suited for: - Management functions that would need to change settings on a device - Self contained environments with no outside network access

Incentivized

• It is very all inclusive for management of every part our our Cisco blade center.
• It allows us to directly connect to a hardware-based server in the blade center as though we were physically at the console.
• It allows us to monitor the entire system for faults.
• It lets us manage connectivity.
• It is set to alert us via email if a fault occurs.

Incentivized

• LogicMonitor is very customizable. We can build whatever modules we need, because it uses standard protocols like HTTPS, SNMP and WMI to gather data and metrics.
• We like that LogicMonitor is an agentless solution for our use case. Not all customers will allow an agent-based approach to 3rd party tools.
• LogicMonitor has thousands of out of the box modules, which work on their own and also act as good baselines for the ones that we will end up customizing more. We are rarely starting at zero when we decide to do something new with LogicMonitor.
• LogicMonitor has great documentation, and support has been helpful in the instances where we've needed them.

Incentivized

• Automation: There is a simple power-shell CMD lets, but it leaves more to be desired.
• Navigation: Navigating the interface can be confusing.
• Integration: Integration with ESXi hosts while doing FW upgrades would be hugely beneficial without the need for additional tools.

Incentivized

• Because of the rapid change in technology, maintaining DataSources to the most current level can be time-consuming for staff.
• The network discovery and mapping capabilities are not as robust when compared to other solutions
• While it can back-up configuration files on devices, it does not have the ability to push or modify configuration files back to devices.

Incentivized

This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful

Incentivized

Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.

Incentivized

Cisco UCSM Support has been very quick to reply and address our concerns, issues, and questions. We have found that Cisco's documentation is clear and concise and fairly easy to find. With Cisco support's help, we are able to quickly and safely meet the demands of our end-users, consistently.

Incentivized

The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.

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Add good training

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The training is good but room to improve

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We found the LogicMonitor documentation and online guides to be up to date and easy to follow. During our pre-sale proof of concept phase, we learned the basics of creating import CSV files and had the bulk of our devices added the first day. After the purchase, we used the professional services to get training on the entire system and help customizing everything to meet our needs. We also made use of the available certification online training courses for our power users to get them comfortable with the system.

Incentivized

I think UCS Manager would be able very comparable to other vendors offerings when it comes to server configuration. I think Cisco did a good job in giving you full access to many options that you might not see with Dell or HPE. Every manufacturer would need a similar tool to control their server environment, but I think what Cisco has built into their Manager is a little better than others I've used. You can just see and change so many settings. I would say that is also a bit of a negative by a little bit because sometimes it is hard to dig in and find what you need to change and often might need to reach out to TAC or take a training course to understand all of the interface.

Incentivized

During the evaluation process we looked a number of other solutions, a detailed technically analysis was carried out to map functionlity, deployment and scalabilty across the solutions. The primary areas that LogicMonitor succeeded are around the simplicity of deployment, scalability and to a lesser extent cost. Of the alternative products, Datadog is a better solution if your focus is on APM. However it will be harder to manage in a scaling MSP environment.

Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers

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Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.

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• The positive is I was able to consolidate my small server infrastructure from 3 racks to one rack giving me space back and much power savings
• The negative would be it could feel a little daunting to manage as there are many tabs and pieces to the interface.

Incentivized

• definitely adds a good amount of cost to any account which is not easy to sell to SMBs
• it does give a piece of mind knowing that everything is monitored and alerts will go out before users know something is not working

Incentivized