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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Citrix DaaS

    Score8.7 out of 10
    N/ACitrix DaaS (formerly Citrix Virtual Apps and Desktops, or XenDesktop) is a virtual desktop infrastructure (VDI) and application virtualization solution from Citrix.

    $375

    Unitrends

    Score7.7 out of 10
    N/AThe Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.N/A
    Pricing
    Citrix DaaSUnitrends
    Editions & Modules
    Virtual Apps
    $375
    No answers on this topic
    Offerings
    Pricing Offerings
    Citrix DaaSUnitrends
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Citrix DaaSUnitrends
    Considered Both Products
    Cloud Software Group
    No answer on this topic
    Kaseya
    Chose Unitrends
    Prior to this, we did not have a true comprehensive, all-in-one backup solution. We had several systems, each with their own backup solution. AS/400(prior to virtualization) had its own tape system, individual server had their own tape system backups. Some systems even …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    22 Answers
    89%
    Would buy again
    170 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    21 Answers
    91%
    Delivers good value for the price
    164 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    22 Answers
    93%
    Happy with the feature set
    178 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    16 Answers
    89%
    Lived up to sales and marketing promises
    154 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    17 Answers
    87%
    Implementation went as expected
    156 Answers
    Features
    Citrix DaaSUnitrends
    Data Center Backup
    Comparison of Data Center Backup features of Citrix DaaS and Unitrends
    Feature
    Citrix DaaS
    -
    Ratings
    Unitrends
    7.5
    360 Ratings
    11% below category average
    Universal recovery00 Ratings6.8302 Ratings
    Instant recovery00 Ratings8.7290 Ratings
    Recovery verification00 Ratings7.3288 Ratings
    Business application protection00 Ratings6.5262 Ratings
    Multiple backup destinations00 Ratings8.0268 Ratings
    Incremental backup identification00 Ratings8.3338 Ratings
    Backup to the cloud00 Ratings6.5213 Ratings
    Deduplication and file compression00 Ratings8.0326 Ratings
    Snapshots00 Ratings7.3243 Ratings
    Flexible deployment00 Ratings7.37 Ratings
    Management dashboard00 Ratings6.17 Ratings
    Platform support00 Ratings9.07 Ratings
    Retention options00 Ratings7.57 Ratings
    Encryption00 Ratings8.36 Ratings
    Best Alternatives
    Citrix DaaSUnitrends
    Small Businesses
    VMware Fusion
    Score7.4 out of 10
    BDRShield
    Score6.5 out of 10
    Medium-sized Companies
    VMware Fusion
    Score7.4 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    Enterprises
    VMware Workstation Player
    Score9.9 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Citrix DaaSUnitrends
    Likelihood to Recommend
    8.0
    (55 ratings)
    8.0
    (372 ratings)
    Likelihood to Renew
    8.2
    (4 ratings)
    8.9
    (25 ratings)
    Usability
    9.0
    (7 ratings)
    8.3
    (16 ratings)
    Availability
    8.4
    (2 ratings)
    6.2
    (2 ratings)
    Performance
    7.4
    (4 ratings)
    5.6
    (2 ratings)
    Support Rating
    7.9
    (8 ratings)
    7.9
    (23 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.3
    (2 ratings)
    7.1
    (2 ratings)
    Implementation Rating
    9.0
    (4 ratings)
    8.7
    (12 ratings)
    Configurability
    8.4
    (2 ratings)
    7.1
    (2 ratings)
    Ease of integration
    2.4
    (4 ratings)
    5.0
    (1 ratings)
    Product Scalability
    9.2
    (2 ratings)
    3.8
    (2 ratings)
    Vendor post-sale
    5.2
    (2 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    7.0
    (2 ratings)
    8.2
    (2 ratings)
    User Testimonials
    Citrix DaaSUnitrends
    Likelihood to Recommend
    Cloud Software Group
    DaaS is ideal in large-scale environments that require centralized, secure management. Remote workforces at large organizations. Highly regulated industries like finance. It allows for easy security and monitoring over one aspect instead of multiple remote machines. DaaS is not ideal for organizations with small budgets due to the pricing and organizations with lousy network connectivity. This would make the end-user experience terrible.
    Incentivized
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    Kaseya
    We have a traditional stack and pretty typical needs as a manufacturer. I have used and evaluated everything out there, but the Unitrends solution fits very well and was competitively priced. I would think if it fits us, it could fit anyone like us with a similar stack.
    Incentivized
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    Pros
    Cloud Software Group
    • Enables remote access anywhere, to any device which eliminates managing the endpoints how traditional VPN would require.
    • Integrates well with modern applications to offer optimized user experiences similar to native applications which increases user acceptance.
    • Extremely flexible in how policies are applied to different use cases to ensure the appropriate security mitigations are in place with minimal effort.
    • Easy to maintain and expand environments to fit business needs.
    Incentivized
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    Kaseya
    • It has fully automated and customizable dashboards that can run with less administrative attention.
    • It should be able to run on virtual machines or be deployed as a virtual machine within MS Azure or AWS.
    • It's AI-based ransomware detection helps to understand data characteristics and alerts for ransomware attacks.
    Incentivized
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    Cons
    Cloud Software Group
    • A single console to manage the environment.
    • The configuration is a bit complicated and we have hired Citrix administrators. But it's a good solution.
    • User profiles need improvement. They could use more stability and more functionality as well as user profile redirection.
    Incentivized
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    Kaseya
    • Errors on backup jobs could be more clearly explained. As the administrator of the device for my company, I often don't know what caused an error, and can't tell from the error information what happened or caused the error.
    • Updates of the devices should have an automatic option. It takes to much time to do an update to the devices if updates haven't been maintained.
    • Shutdown and restarting the device should be available from the main UI screen to eliminate some time when doing updates or if you're doing some maintenance on the device.
    Incentivized
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    Likelihood to Renew
    Cloud Software Group
    Because it has been a mainstay of our business for many years.
    Incentivized
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    Kaseya
    We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.
    Incentivized
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    Usability
    Cloud Software Group
    Getting the environment setup took me three months of off and on work, with 3 complete rebuilds of the environment. Utilizing the WebUI to access the environment had presented so many random issues that we had to require end users to use the Citrix Reciever App. As it was the only stable solution. Aside from that, it hasn't required much admin intervention since the stand-up was completed.
    Incentivized
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    Kaseya
    I have never used such an easy product that is stable and scalable like Unitrends. I have been running backups for MANY years. On premise, tape, disk, cloud, you name it. Unitrends is very flexible, stable and has incredible reporting features. It's nice when management requests a report and it takes you 5 minutes to run it and dump it to PDF. How can you beat that?
    Incentivized
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    Reliability and Availability
    Cloud Software Group
    Xendesktop did a great job with HA of all the components.
    Incentivized
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    Kaseya
    The appliances have been there when we need them and have rarely if ever gone down. Hardware issues have been resolved quickly.
    Incentivized
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    Performance
    Cloud Software Group
    The performance of XenDesktop is the best in the industry because of the fine-tuned protocol and years of updating. Overall, I don't think there is a better performer on the market. The question is if the added complexity of running XenDesktop is really worth the performance gain. While the latest version of XenDesktop is the easiest to deploy so far, it is still more challenging than the competitors.
    Incentivized
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    Kaseya
    The hardware is adequate and speedy. The user interface responds quickly. Backups complete quickly.
    Incentivized
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    Support Rating
    Cloud Software Group
    The support is great when you get an engineer that knows what they are doing but getting that individual sometimes takes a while. Overall, they are professional and polite and competent in their knowledge. Sometimes the cases are open for an extended period of time which becomes very frustrating when dealing with critical issues.
    Incentivized
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    Kaseya
    They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.
    Incentivized
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    In-Person Training
    Cloud Software Group
    I was self trained
    Incentivized
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    Kaseya
    No answers on this topic
    Online Training
    Cloud Software Group
    Easy to understand and learn at my own pace
    Incentivized
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    Kaseya
    It was sufficient to get started. It was not super deep. We called support often to get going.
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    Implementation Rating
    Cloud Software Group
    Take it slow and read the directions each step of the way. If you are not familiar with Citrix products, use a reseller or other experienced engineer to assist you in the setup of your environment
    Incentivized
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    Kaseya
    The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.
    Incentivized
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    Alternatives Considered
    Cloud Software Group
    Citrix Virtual Apps & Desktops is platform agnostic (we can use any underlying hypervisor technology) and really flexible for any use case. Using a golden image and provisioning it (with Machine Creation Services or Provisioning Services) is powerful and really straightforward, compared to the complexity in Microsoft RDS of maintaining a coherent farm, or the limitation of VMware Horizon to run on VMware Products.
    Incentivized
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    Kaseya
    Symantec Backup Exec was the primary tool used for backups for years. We also used Veeam for some Office 365/Exchange backups. Unitrends once configured and set up works very well against the competition. Backup Exec interface was more user friendly. The search tool for exploring backups was much better than Unitrends as well. Unitrends is much faster if you need to restore an entire VM or large file folders. Also once you have Unitrends all set up, it is very low maintenance, it just works. If something fails 9/10 it will correct itself on the next backup that is scheduled to run
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    Scalability
    Cloud Software Group
    Easily scalable
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    Kaseya
    Once you exceed the capacity of the appliances, you have to forklift a new appliance. This is very expensive.
    Incentivized
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    Return on Investment
    Cloud Software Group
    • XenApp has allowed us to continue support of legacy applications and all access of those applications to users across the globe with any device.
    • XenApp can also manage software licenses by restricting number of users, number of concurrent sessions, or combination of both to required specification.
    • While initial investment in XenApp can be costly, continuing support and upgrade are very cost effective and product stability is excellent.
    • While there are competing products from Microsoft and VMware, when it comes to remote application access, XenApp is the best of breed.
    Incentivized
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    Kaseya
    • It has saved some deleted file server data for our business department.
    • We have lost some reports for the business department due to an overlooked setting that make the backup reports look great, but the server was not being backed up in reality.
    • Less anxiety for the IT department, we have backup plan and that is worth a lot to us.
    Incentivized
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    ScreenShots