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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ClayHR

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    ClayHR (formerly BizMerlin) is an HR Management Solution targeted at small and medium-sized teams, allowing them to hire, onboard, manage, allocate and retain their team members. The application is cloud based and available via web browsers and native iOS and Android mobile apps. The vendor also offers 100+ integrations with JIRA, Salesforce, QuickBooks and others. According to the vendor, key capabilities include: Centralized database of people:…N/A

    TriNet HR Plus

    Score4.2 out of 10
    N/AHR Plus (formerly Zenefits) is TriNet’s administrative services organization (ASO) solution, combining expert support and administration with a technology platform for HR, payroll, and benefits.

    $10

    per month

    Pricing
    ClayHRTriNet HR Plus
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ClayHRTriNet HR Plus
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    ClayHRTriNet HR Plus
    Considered Both Products
    ClayHR
    No answer on this topic
    TriNet
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    89 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    83 Answers
    Happy with the feature set
    No answers on this topic
    91%
    Happy with the feature set
    91 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    84%
    Lived up to sales and marketing promises
    64 Answers
    Implementation went as expected
    No answers on this topic
    90%
    Implementation went as expected
    69 Answers
    Features
    ClayHRTriNet HR Plus
    Human Resource Management
    Comparison of Human Resource Management features of ClayHR and TriNet HR Plus
    Feature
    ClayHR
    9.0
    3 Ratings
    9% above category average
    TriNet HR Plus
    6.6
    136 Ratings
    22% below category average
    Employee demographic data9.03 Ratings6.5112 Ratings
    Employment history9.03 Ratings7.5106 Ratings
    Job profiles and administration9.03 Ratings6.0106 Ratings
    Organizational charting9.03 Ratings5.5120 Ratings
    Organization and location management9.03 Ratings7.0123 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings6.0111 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings7.5109 Ratings
    Payroll Management
    Comparison of Payroll Management features of ClayHR and TriNet HR Plus
    Feature
    ClayHR
    9.0
    2 Ratings
    9% above category average
    TriNet HR Plus
    7.2
    121 Ratings
    13% below category average
    Support for external payroll vendors9.02 Ratings6.052 Ratings
    Benefit plan administration9.02 Ratings7.5109 Ratings
    Pay calculation00 Ratings8.0104 Ratings
    Off-cycle/On-Demand payment00 Ratings7.066 Ratings
    Direct deposit files00 Ratings7.5104 Ratings
    Salary revision and increment management00 Ratings7.597 Ratings
    Reimbursement management00 Ratings7.068 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of ClayHR and TriNet HR Plus
    Feature
    ClayHR
    9.0
    3 Ratings
    9% above category average
    TriNet HR Plus
    6.5
    119 Ratings
    24% below category average
    Balance details9.03 Ratings6.0115 Ratings
    Annual carry-forward and encashment9.03 Ratings7.095 Ratings
    Approval workflow00 Ratings6.5117 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of ClayHR and TriNet HR Plus
    Feature
    ClayHR
    9.0
    3 Ratings
    9% above category average
    TriNet HR Plus
    6.9
    135 Ratings
    18% below category average
    View and generate pay and benefit information9.03 Ratings7.5129 Ratings
    Update personal information9.03 Ratings8.0135 Ratings
    View company policy documentation9.03 Ratings7.0122 Ratings
    Employee recognition9.03 Ratings4.566 Ratings
    View job history9.03 Ratings7.5104 Ratings
    HR Reporting
    Comparison of HR Reporting features of ClayHR and TriNet HR Plus
    Feature
    ClayHR
    9.0
    3 Ratings
    17% above category average
    TriNet HR Plus
    6.4
    108 Ratings
    17% below category average
    Report builder9.03 Ratings6.0104 Ratings
    Pre-built reports9.03 Ratings7.5106 Ratings
    Ability to combine HR data with external data9.02 Ratings5.567 Ratings
    Onboarding
    Comparison of Onboarding features of ClayHR and TriNet HR Plus
    Feature
    ClayHR
    9.0
    2 Ratings
    11% above category average
    TriNet HR Plus
    6.5
    115 Ratings
    21% below category average
    New hire portal9.02 Ratings7.5114 Ratings
    Manager tracking tools9.02 Ratings5.594 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of ClayHR and TriNet HR Plus
    Feature
    ClayHR
    9.0
    3 Ratings
    10% above category average
    TriNet HR Plus
    3.0
    44 Ratings
    92% below category average
    Corporate goal setting9.03 Ratings3.240 Ratings
    Individual goal setting9.03 Ratings3.243 Ratings
    Line-of sight-visibility9.03 Ratings2.338 Ratings
    Performance tracking9.03 Ratings3.240 Ratings
    Performance Management
    Comparison of Performance Management features of ClayHR and TriNet HR Plus
    Feature
    ClayHR
    9.0
    3 Ratings
    12% above category average
    TriNet HR Plus
    6.5
    61 Ratings
    21% below category average
    Performance plans9.03 Ratings6.558 Ratings
    Performance improvement plans9.03 Ratings6.054 Ratings
    Review status tracking9.03 Ratings6.056 Ratings
    Review reminders9.03 Ratings7.056 Ratings
    Multiple review frequency9.02 Ratings7.052 Ratings
    Succession Planning
    Comparison of Succession Planning features of ClayHR and TriNet HR Plus
    Feature
    ClayHR
    9.0
    2 Ratings
    13% above category average
    TriNet HR Plus
    4.2
    25 Ratings
    61% below category average
    Create succession plans/pools9.02 Ratings2.021 Ratings
    Candidate ranking9.02 Ratings5.723 Ratings
    Candidate development9.02 Ratings4.624 Ratings
    Candidate search00 Ratings4.625 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of ClayHR and TriNet HR Plus
    Feature
    ClayHR
    9.0
    3 Ratings
    13% above category average
    TriNet HR Plus
    5.8
    29 Ratings
    31% below category average
    Job Requisition Management9.03 Ratings5.122 Ratings
    Company Website Posting9.03 Ratings6.118 Ratings
    Publish to Social Media9.03 Ratings5.116 Ratings
    Job Search Site Posting9.03 Ratings5.118 Ratings
    Duplicate Candidate Prevention9.02 Ratings6.521 Ratings
    Applicant Tracking9.03 Ratings7.020 Ratings
    Notifications and Alerts9.03 Ratings5.526 Ratings
    Asset Management
    Comparison of Asset Management features of ClayHR and TriNet HR Plus
    Feature
    ClayHR
    -
    Ratings
    TriNet HR Plus
    7.0
    23 Ratings
    14% below category average
    Tracking of all physical assets00 Ratings7.023 Ratings
    Best Alternatives
    ClayHRTriNet HR Plus
    Small Businesses
    UZIO
    Score9.4 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClayHRTriNet HR Plus
    Likelihood to Recommend
    9.0
    (3 ratings)
    6.6
    (145 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.5
    (11 ratings)
    Usability
    -
    (0 ratings)
    6.5
    (36 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    8.8
    (42 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (4 ratings)
    Configurability
    -
    (0 ratings)
    8.8
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    8.9
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (4 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.9
    (4 ratings)
    User Testimonials
    ClayHRTriNet HR Plus
    Likelihood to Recommend
    ClayHR
    We took the trial of 3 HR software before going with BizMerlinHR. We wanted to have a comprehensive HR solution to cover our Paperless employee records, employee onboarding, PTO, Timesheets and Employee Performance Management. We were not looking for an Applicant Tracking system and Retention management module, but when we saw the functionality and easy use we were completely sold to those modules as well. It was like add-on but the price of everything was more economical than the other software that we were reviewing
    Read full review
    TriNet
    I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done
    Incentivized
    Read full review
    Pros
    ClayHR
    • Multiple integrations including LinkedIn for Business, Okta, and QuickBooks Online Advanced.
    • Payroll management.
    Incentivized
    Read full review
    TriNet
    • Payroll services in all 50 states, including payroll tax filings
    • Integrations with tools like QuickBooks, Google Workspace, Slack, and Human Interest (401(k))
    • Simple yet powerful mobile app for employees to access information including paystubs, benefits, and time off requests
    • Streamlined admin portal for People Ops professionals
    Read full review
    Cons
    ClayHR
    • Wall of fame or the feedback given to the users cannot be controlled. The users cannot choose or control who can view their wall of fame.
    • The dashboard is customizable at organization and geography level but cannot be customized at the individual level.
    • The filter on archived goals does not work properly using text search.
    Read full review
    TriNet
    • Support doesn't exist once you are a customer
    • Tax team has a 3-6 month response time
    • Poor Menu/Navigation structure
    • Fails to pay taxes on time, results in delinquency notices and fees
    • Glitchy UI, sometimes you need to wait a day or two for a section to work again
    • Feels like a perpetual beta product, nothing polished about it
    Read full review
    Likelihood to Renew
    ClayHR
    No answers on this topic
    TriNet
    We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.
    Incentivized
    Read full review
    Usability
    ClayHR
    No answers on this topic
    TriNet
    It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.
    Read full review
    Reliability and Availability
    ClayHR
    No answers on this topic
    TriNet
    We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error
    Incentivized
    Read full review
    Performance
    ClayHR
    No answers on this topic
    TriNet
    This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error
    Incentivized
    Read full review
    Support Rating
    ClayHR
    No answers on this topic
    TriNet
    Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past
    Incentivized
    Read full review
    In-Person Training
    ClayHR
    No answers on this topic
    TriNet
    Can't really say just because I would not know.
    Incentivized
    Read full review
    Online Training
    ClayHR
    No answers on this topic
    TriNet
    It went through successfully.
    Incentivized
    Read full review
    Implementation Rating
    ClayHR
    No answers on this topic
    TriNet
    Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits
    Incentivized
    Read full review
    Alternatives Considered
    ClayHR
    We took the trial of 3 HR software before going with BizMerlinHR. We wanted to have a comprehensive HR solution to cover our Paperless employee records, employee onboarding, PTO, Timesheets and Employee Performance Management. We were not looking for an Applicant Tracking system and Retention management module, but when we saw the functionality and easy use we were completely sold to those modules as well. It was like add-on but the price of everything was more economical than the other software that we were reviewing. Also, they really mean when they say "No setup fees" - because they helped us move all of our legacy data into the new system at no extra charge and helped us integrate with QuickBooks online. They definitely provide the best value of money when comparing the same set of features.
    We have been using BizMerlinHR since 2018, and both our HR managers and users are very happy.
    Read full review
    TriNet
    Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with
    Read full review
    Scalability
    ClayHR
    No answers on this topic
    TriNet
    It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers
    Incentivized
    Read full review
    Return on Investment
    ClayHR
    • In terms of costs, it is a very accessible platform, it is flexible and very easy to process the payroll, we also synchronize it directly with Linkedin for job announcements.
    Incentivized
    Read full review
    TriNet
    • California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
    Read full review
    ScreenShots

    ClayHR Screenshots

    Screenshot of the centralized People databaseScreenshot of feedbackScreenshot of where to publish positions openlyScreenshot of the Skill MatrixScreenshot of resource forecastingScreenshot of the project team interface

    TriNet HR Plus Screenshots

    Product screenshotProduct screenshotProduct screenshotScreenshot of HR ManagementScreenshot of HR ManagementScreenshot of HR Management