Likelihood to Recommend If your company needs to move into becoming completely electronic, as well as the option of having it being remote if needed, this is the way to go. ClearCompany will hold your hand and help you every step of the way to becoming just that! It can be a difficult task to change so much but having their team to meet with you weekly until you have everything up and running was the best experience I could have asked for.
Read full review VidCruiter is best suited for those that want to be paperless and go the digital route. VidCruiter gives the option to record the live interviews so they remain on the platform if we ever need to go back to review. In my opinion there is not a scenario where this is not appropriate, because if you don't see a function of interest, VidCruiter will consider creating it or figure a way to make it happen for you
Read full review Pros Real-time updates shared across the software with remote users. It allows us to effectively manage and track candidates workflows and status within the onboarding process. This helps us effectively communicate and keep hooks in the candidate without having them fall through the cracks. ClearCompany is able to customize and report to fit our company. We are in a particular industry where our time to fill, hiring costs and other metrics vary from time to time. In order to get an accurate report, ClearCompany has gone above and beyond to customize our reports and give us the data we need with a click of a button. ClearCompany is always in constant communication and willing to assist. The feedback from the support team is almost instantaneous. I have the direct number to my customer care agent and her manager as well. It's nice to know they are there to help at a moment's notice. The support team has a great chat feature that allows me to send a message while i'm on the phone. They are quick to respond and always friendly. Read full review VidCruiter is my first Applicant Tracking System but it was still relatively easy to set up exactly to our needs and there was lots of support over email and the phone / internet meetings during the setup and after. It is easy to use and update too, no coding ability needed. The integrated video and live interviews are unique to VidCruiter and why we chose it over competing products. They are easy to setup and use and provide the HR staff with a much more personal feeling for who the applicants are. The auto rating of the applicants and their references along with the easy rating of applicant video interviews and any other data entered sorts applicants after what abilities are important to your company and makes it easy to start with the most suited candidates and work your way down. Read full review Cons Reporting is a bit limited - most reports require significant cleanup and/or take a lot of work to make meaningful Hiring Manager visibility is limited when it comes to notifications (scorecards completed, etc.) and feedback for candidates from other processes, meaning that the burden is put on TA to inform Read full review Humanizing the experience for applicants Give more information about how the video will be used Clarity on deadlines for performance task The error message is vague ("Either you have withdrawn from this process or the deadline to complete this process has been reached") which one? You should know! Read full review Likelihood to Renew This is our first season of using VidCruiter or any ATS. We are very happy with the time saved and level of organization and clarity that using VidCruiter has provided. We have a ton of ideas for improvements for the next season, and the flexibility of the system, the easy setup and maintenance and the very responsive support from VidCruiter makes this easy.
Read full review Usability The system is easy and has built in explainers
Read full review Support Rating I had a great relationship with my first customer success manager. When I first started, she helped me navigate the system and was always available to answer any questions. They have provided great support throughout the last 2 years of me using the system. I attended a ClearCompany conference and they were incredible at providing support and showing how to best utilize the system,
Read full review 100% on point no matter what you ask
Read full review Implementation Rating No issues at all with implementation, they have a strong process to follow and support you.
Read full review Alternatives Considered No comparison. It's apples to oranges when comparing. Clear Company is well-rounded and willing to collaborate to make it right for each company. Most other platforms make you adapt to the product they think is best without individual company needs in mind.
Read full review We selected VidCruiter over
Spark Hire mostly because of the ability to edit rubrics. In a world where equity is at the top, we must be able to rate candidates in a non-biased way and being able to edit the rubrics allows us to do so. We also through customer service was top notch at VidCruiter and decided to keep using it (we considered switching to
Spark Hire at one point)
Read full review Return on Investment ClearCompany has some helpful options our company has utilized, but overall it has been very hard to get past some of the user interfaces that aren't functional or getting speedy responses when something isn't operational. ClearCompany has custom reports that help us strategize our recruitment efforts, but we have had many instances where the reports do not pull data from the system which has lead to confusion or decisions being made with incomplete information. ClearCompany has multiple avenues to contact them or get help, but they are not always effective because of the completion time frame varies. Read full review It could be a great ROI for those who are able to manage daily When not in use, overall contract terms still apply. Does need a good amount of time invested in using. Read full review ScreenShots