What users are saying about
13 Ratings
13 Ratings
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Score 8.5 out of 100
2 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

CleverTap

Clevertap is well suited for business where - You need to see how users are moving across the pages on the website, where are they dropping off, what pages are they moving to, and from which pages are they dropping- It helps business to re-engage the users who are thinking of dropping off by giving them real-time offers/ strategies or options of products
Rajat Khatri | TrustRadius Reviewer

UXCam App Analytics

App is well suited for analyzing the customer behavior and flows. It helps in tracking the user funnel on the app. It can record the sessions so its helpful in qualitative research and analysis.

Secondly, it's very helpful in monitoring the performance of the app across different devices, analytics, etc. It helps in analyzing the frozen or crashed sessions.
Hemant Joshi | TrustRadius Reviewer

Pros

CleverTap

  • User communication: it provides a single dashboard to help us reach out to our users via email, push, web push, SMS, in-app and now even WhatsApp. Not just that, we can set up various types of targeting, such as one-time, recurring, date/time based, etc.
  • Analytics: it offers various views and cuts to analyze the user data, be it in the form of trends, funnels, recency-frequency, user cohorts and segments, etc.
  • Tracking: it helps us track the impact of various paid and organic marketing channels, through which we can adjust spends and focus on the channels that make an impact.
Anonymous | TrustRadius Reviewer

UXCam App Analytics

  • User flow mapping. It shows how users are navigating in the app.
  • App crashes
  • User session recordings
  • Segmentation on devices, OS versions, processors etc
Hemant Joshi | TrustRadius Reviewer

Cons

CleverTap

  • It does not have a built-in SMS provider.
  • I does not have a built-in email provider
  • It gets pricier as you keep piling up data to be stored.
Julio Boschi | TrustRadius Reviewer

UXCam App Analytics

  • No issues with the features offered
  • They can improve on transparency of pricing
  • Customer support is not that responsive
Hemant Joshi | TrustRadius Reviewer

Support Rating

CleverTap

CleverTap 10.0
Based on 2 answers
For their expertise and timely resolution to our issues.
Anonymous | TrustRadius Reviewer

UXCam App Analytics

No score
No answers yet
No answers on this topic

Alternatives Considered

CleverTap

Intercom did the messaging part to users within our app very well. However, its pricing is prohibitive for a B2B company and the USP is more chat focussed. However, it may work for some high-value B2B scenarios. At our scale, we need something much more in-depth and affordable.
Anonymous | TrustRadius Reviewer

UXCam App Analytics

UXCam provided higher coverage of features than Mixpanel or Inspectlet standalone. In fact, it has the features if you combine both the products which is amazing. In a single integration I can get multiple use-cases covered.
Hemant Joshi | TrustRadius Reviewer

Return on Investment

CleverTap

  • We had a very positive ROI. Because of the re-engagements, we were able to improve the revenue by at least 10% in the first quarter itself
  • The user journies helped us understand the gaps and re-build the website that led to higher conversion ratio
Rajat Khatri | TrustRadius Reviewer

UXCam App Analytics

  • We can monitor and improve the app crashes. Which lead to better customer experience.
  • We can check analyze which are the most used devices and OS by our customer and optimize the fixes around those.
  • We can conduct the qualitative user research by viewing the user sessions.
Hemant Joshi | TrustRadius Reviewer

Screenshots

Pricing Details

CleverTap

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$0

UXCam App Analytics

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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