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Sweetspot, by ClickDimensions vs. Domo vs. Looker Studio

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sweetspot, by ClickDimensions

    Score8 out of 10
    N/ASweetspot Marketing Intelligence, from ClickDimensions (acquired March 2019) is a marketing analytics platform that combines report automation and data governance with marketing campaign and channel analytics. It is available via a browser or any mobile device. The solution also is used to visualize, present, distribute, and deliver reports, boasting an extensive visualization library, storytelling functionalities, and dashboard personalization to allow users to tell impactful stories branded…N/A

    Domo

    Score8.5 out of 10
    N/ADomo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects, and develop new apps.N/A

    Looker Studio

    Score8.2 out of 10
    N/ALooker Studio is a data visualization platform that transforms data into meaningful presentations and dashboards with customized reporting tools.

    $9

    per month per user per project

    Pricing
    Sweetspot, by ClickDimensionsDomoLooker Studio
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Looker Studio Pro
    $9
    per month per user per project
    Looker Studio
    No charge
    Offerings
    Pricing Offerings
    Sweetspot, by ClickDimensionsDomoLooker Studio
    Free Trial
    NoYesNo
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Sweetspot, by ClickDimensionsDomoLooker Studio
    Considered Multiple Products
    ClickDimensions
    No answer on this topic
    Domo
    Chose Domo
    Domo is by far the industry leader. Other tools/platforms have unique strengths, but from an overall perspective, Domo is the most versatile and does an exceptional job in all areas. This is critical when it comes to "scale". A BI project may start with a siloed scope, but as …
    Incentivized
    Google
    Chose Looker Studio
    Tableau and Domo are MUCH more robust tools than Google Data Studio. We did try to use Tableau before using GDS and we ended up not using Tableau to its full potential since we didn't know what we didn't know.

    After using GDS for almost 2 years, we now have a solid …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    18 Answers
    95%
    Would buy again
    40 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    17 Answers
    100%
    Delivers good value for the price
    38 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    19 Answers
    95%
    Happy with the feature set
    40 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    13 Answers
    97%
    Lived up to sales and marketing promises
    31 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    12 Answers
    89%
    Implementation went as expected
    33 Answers
    Features
    Sweetspot, by ClickDimensionsDomoLooker Studio
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Sweetspot, by ClickDimensions and Domo and Looker Studio
    Feature
    Sweetspot, by ClickDimensions
    -
    Ratings
    Domo
    9.8
    72 Ratings
    18% above category average
    Looker Studio
    7.0
    62 Ratings
    14% below category average
    Pixel Perfect reports00 Ratings9.750 Ratings6.643 Ratings
    Customizable dashboards00 Ratings9.972 Ratings7.361 Ratings
    Report Formatting Templates00 Ratings9.765 Ratings7.259 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Sweetspot, by ClickDimensions and Domo and Looker Studio
    Feature
    Sweetspot, by ClickDimensions
    -
    Ratings
    Domo
    9.5
    71 Ratings
    17% above category average
    Looker Studio
    7.7
    61 Ratings
    2% below category average
    Drill-down analysis00 Ratings9.670 Ratings6.851 Ratings
    Formatting capabilities00 Ratings9.669 Ratings7.057 Ratings
    Integration with R or other statistical packages00 Ratings9.01 Ratings7.129 Ratings
    Report sharing and collaboration00 Ratings9.971 Ratings9.759 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Sweetspot, by ClickDimensions and Domo and Looker Studio
    Feature
    Sweetspot, by ClickDimensions
    -
    Ratings
    Domo
    9.0
    69 Ratings
    9% above category average
    Looker Studio
    8.1
    60 Ratings
    1% below category average
    Publish to Web00 Ratings9.954 Ratings8.453 Ratings
    Publish to PDF00 Ratings9.656 Ratings8.753 Ratings
    Report Versioning00 Ratings7.01 Ratings8.139 Ratings
    Report Delivery Scheduling00 Ratings9.765 Ratings7.942 Ratings
    Delivery to Remote Servers00 Ratings00 Ratings7.524 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Sweetspot, by ClickDimensions and Domo and Looker Studio
    Feature
    Sweetspot, by ClickDimensions
    -
    Ratings
    Domo
    8.9
    70 Ratings
    11% above category average
    Looker Studio
    6.6
    60 Ratings
    16% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings9.870 Ratings7.260 Ratings
    Location Analytics / Geographic Visualization00 Ratings9.864 Ratings7.757 Ratings
    Predictive Analytics00 Ratings7.01 Ratings5.330 Ratings
    Pattern Recognition and Data Mining00 Ratings00 Ratings6.36 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Sweetspot, by ClickDimensions and Domo and Looker Studio
    Feature
    Sweetspot, by ClickDimensions
    -
    Ratings
    Domo
    9.7
    71 Ratings
    13% above category average
    Looker Studio
    -
    Ratings
    Multi-User Support (named login)00 Ratings9.868 Ratings00 Ratings
    Role-Based Security Model00 Ratings9.765 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings9.669 Ratings00 Ratings
    Report-Level Access Control00 Ratings9.74 Ratings00 Ratings
    Single Sign-On (SSO)00 Ratings10.01 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Sweetspot, by ClickDimensions and Domo and Looker Studio
    Feature
    Sweetspot, by ClickDimensions
    -
    Ratings
    Domo
    9.0
    63 Ratings
    15% above category average
    Looker Studio
    -
    Ratings
    Responsive Design for Web Access00 Ratings8.661 Ratings00 Ratings
    Mobile Application00 Ratings8.752 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.760 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Sweetspot, by ClickDimensions and Domo and Looker Studio
    Feature
    Sweetspot, by ClickDimensions
    -
    Ratings
    Domo
    7.7
    1 Ratings
    1% below category average
    Looker Studio
    -
    Ratings
    REST API00 Ratings8.01 Ratings00 Ratings
    Javascript API00 Ratings8.01 Ratings00 Ratings
    iFrames00 Ratings8.01 Ratings00 Ratings
    Java API00 Ratings8.01 Ratings00 Ratings
    Themeable User Interface (UI)00 Ratings7.01 Ratings00 Ratings
    Customizable Platform (Open Source)00 Ratings7.01 Ratings00 Ratings
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    User Ratings
    Sweetspot, by ClickDimensionsDomoLooker Studio
    Likelihood to Recommend
    8.0
    (1 ratings)
    10.0
    (75 ratings)
    8.3
    (63 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (2 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.8
    (36 ratings)
    8.4
    (14 ratings)
    Support Rating
    -
    (0 ratings)
    9.2
    (14 ratings)
    6.7
    (10 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (21 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (35 ratings)
    -
    (0 ratings)
    Data Sources
    -
    (0 ratings)
    8.3
    (35 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.5
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    Sweetspot, by ClickDimensionsDomoLooker Studio
    Likelihood to Recommend
    ClickDimensions
    We use ClickDimensions to integrate the sales and operations team here. You're able to run your entire marketing operation in one place which streamlines the onboarding of new clients and new employees to use the software. It provides solid reports of your data all in one place which is incredibly helpful.
    Incentivized
    Read full review
    Domo
    I believe that companies that record large amounts of data about their product, service employers KPIs, etc, can make the best out of Domo for reporting and data analysis, but if a company handles little data and is not recording this consistently, it will not be of much use.
    Read full review
    Google
    Visualizing cross-channel campaign performance can blend data from a few different sources to compare performance metrics like spend, clicks, and conversions side-by-side in a single view, which helps in quick budget reallocation decisions. When dealing with massive volumes of data (millions of rows) or highly complex queries, Looker Studio dashboards can become slow, laggy, or even crash. Performance issues are a frequent complaint when working with large datasets, making it unsuitable for enterprise-level companies
    Incentivized
    Read full review
    Pros
    ClickDimensions
    • Integration with other software.
    • Connects departments.
    • Versatile
    • Easy to use.
    Incentivized
    Read full review
    Domo
    • Exceptional Transform area of the platform - any/all raw data can be manipulated and combined to create datasources that are very useful for our departments.
    • Visualization layer is clean and is very business presentable. Its simple but includes depth. Visuals can be created/used by all roles throughout our firm, its not limited to analysts.
    • Ability to communicate and talk about insights in the data - the communication tool is exceptional. I can @ mention specific users to bring attention to a discovery. I can start a private chat. I can annotate and communicate what I am seeing. I love it.
    • Mobile experience is excellent. When I am on the road i can actively monitor and engage with my team due to my Domo dashboard on my mobile device. Its amazing to run the business and not worry while away from the office.
    Incentivized
    Read full review
    Google
    • Breath of data - the number of ways to interrogate the data is endless, and the options to view metrics alongside each other make for comprehensive datasets.
    • Data visualisation and customisation - the options for presenting data and separating out across pages allow for clean visuals and segmented information.
    • Easy shareability/usability - a quick and simple tool to introduce colleagues to, and easy to grant access for them to be able to view the data, without having to understand the setup itself.
    Incentivized
    Read full review
    Cons
    ClickDimensions
    • A bit clunky.
    • Formatting issues.
    • Settings
    Incentivized
    Read full review
    Domo
    • Copying Reports - In Excel or Google Sheets, I like to make copies of similar reports and modify them as necessary for users. In Domo, makes copies of reports (called cards) but all copies are connected. So if you adjust the copy, it changes the original. This means a user has to recreate the report from scratch and then adjust it.
    • Unforgiving SQL - Domo does allow users to write their own SQL codes, which is great. However, Domo's SQL code is pickier than the other SQL database I've used (Metabase).
    • Text Alerts - Domo's alerts aren't always the smartest. Some of my dashboards are about the sales teams monthly performance and I get notified when there is a change of more than 20%. I always get notified at the start of the month that reports have changed from 'x' number to zero. This is expected because it's a monthly report and I hate getting texts about it. The only reason I don't term them off so I can be aware if something breaks in the middle of the month.
    Incentivized
    Read full review
    Google
    • It needs better handling of complex logic. We often need workarounds to perform complex custom calculations, and it can be really unpleasant at times.
    • Felt it got slow with a larger data set, and in one minor report, we had to set up time filters so that calculations during spikes could be traced more quickly.
    • Compare to competition they need to improve with notification things.
    Incentivized
    Read full review
    Likelihood to Renew
    ClickDimensions
    No answers on this topic
    Domo
    Domo is a great up-and-coming product. There are many fantastic features that are extremely compelling to our end users, which makes Domo a great fit for our organization. As with many BI tools, there are items on the wish list that could make implementation, administration and usage easier, but I believe these will be addressed over time as the product matures and evolves. The overall concept and approach of this solution has definitely raised the bar in this area of expertise and I would like to see things advance in giving the enterprise tools that will make decision making easier and more robust in the future.
    Read full review
    Google
    It is the simplest and least expensive way for us to automate our reporting at this time. I like the ability to customize literally everything about each report, and the ability to send out reports automatically in emails. The only issue we have been having recently is a technical glitch in the automatic email report. Sadly, there is almost no support for this tool from Google, but is also free, so that is important to take into consideration
    Incentivized
    Read full review
    Usability
    ClickDimensions
    No answers on this topic
    Domo
    The built-in user support and intuitive design of Domo makes it simple to learn and use. I find I can spend hours drilling deep, or else quickly gain an overview in just a few minutes. This is a great advantage since the flexibility fits well with the demands of my role. I enjoy using Domo since I know it will give me comparative data across almost every variable I might want to explore - I look forward to it!
    Incentivized
    Read full review
    Google
    Looker Studio is easy to use, and it offers a sufficient variety of predefined visualizations to choose from. It's easy for us, and anyone can set up basic reporting without extensive data visualization skills. The interface layout is easy to understand, and it doesn't take long to get used to.
    Incentivized
    Read full review
    Support Rating
    ClickDimensions
    No answers on this topic
    Domo
    Pretty responsive. It took a while to get a response in selecting data points for our particular cards. Might have taken about a month? I am not sure if this was something on our end or Domo's end. But haven't had any other issues yet that required additional support from Domo.
    Incentivized
    Read full review
    Google
    I give it a lower support rating because it seems like our Dev team hasn't gotten the support they need to set up our database to connect. Seems like we hit a roadblock and the project got put on pause for dev. That sucks for me because it is harder to get the dev team to focus on it if they don't get the help they need to set it up.
    Incentivized
    Read full review
    Implementation Rating
    ClickDimensions
    No answers on this topic
    Domo
    It is a true web-based application so implementation is much easier and smoother compared to other non-web based BI solutions. Also, they offered consulting services during the implementation process, which was helpful. Also, they provided lots of on-demand training courses and videos, which I liked.
    Incentivized
    Read full review
    Google
    No answers on this topic
    Alternatives Considered
    ClickDimensions
    No answers on this topic
    Domo
    At the end of the day, end-user adoption and taking the burden of IT to build reports was my goal. Demoing and testing many BI tools, DOMO is the one that allowed both to happen.
    Incentivized
    Read full review
    Google
    Looker Studio is far easier to implement, stand up, and learn. The interface is simpler and user-friendly for various levels of data visualization/analysis knowledge and experience. The biggest benefit of Looker Studio, however, is its ease of connection to GA data and speed. Furthermore, since it is an online program/tool, it requires less CPU/battery/storage on the user's device.
    Incentivized
    Read full review
    Return on Investment
    ClickDimensions
    • Detailed progress reports.
    • Form distribution.
    • Email marketing
    Incentivized
    Read full review
    Domo
    • I mentioned a "previously un-analyzable" dataset that we were able to visualize in Domo - the result was business re-alignment for increased productivity, cost savings and ROI.
    • It's tough to quantify the ability to provide insights that have been desired for years but not possible - we continue to amaze our executives and product managers with the analysis we can provide.
    Incentivized
    Read full review
    Google
    • Free, so the only investment is time
    • Because it doesn't have native support of non-Google sources, it can cost more money than Tableau
    • The time spent formatting the templates or building connectors can have a negative impact on ROI
    • As a agency, charging for the reporting service is profitable after the first month or two after building the dashboard.
    Incentivized
    Read full review
    ScreenShots

    Domo Screenshots

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