What users are saying about
34 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 3.6 out of 100
Based on 34 reviews and ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 4.5 out of 100
Based on 9 reviews and ratings
Feature Set Ratings
- Maropost ranks higher in 2 feature sets: Email & Online Marketing, Reporting & Analytics
Email & Online Marketing

3.7
ClickDimensions
37%

7.7
Maropost
77%
Maropost ranks higher in 9/9 features
Maropost ranks higher in 9/9 features
WYSIWYG email editor

5.1
51%
8 Ratings

8.8
88%
5 Ratings
Dynamic content

3.7
37%
10 Ratings

8.5
85%
4 Ratings
Ability to test dynamic content

1.6
16%
10 Ratings

6.5
65%
5 Ratings
Landing pages

1.6
16%
10 Ratings

8.5
85%
3 Ratings
A/B testing

3.6
36%
10 Ratings

8.4
84%
6 Ratings
Mobile optimization

2.1
21%
10 Ratings

9.4
94%
5 Ratings
Email deliverability reporting

4.0
40%
18 Ratings

6.5
65%
13 Ratings
List management

5.6
56%
9 Ratings

6.4
64%
5 Ratings
Triggered drip sequences

6.1
61%
9 Ratings

6.9
69%
6 Ratings
Lead Management

4.7
ClickDimensions
47%

Maropost
Feature Set Not Supported
N/A
ClickDimensions ranks higher in 4/4 features
ClickDimensions ranks higher in 4/4 features
Lead nurturing

6.8
68%
9 Ratings

N/A
0 Ratings
Lead scoring and grading

5.0
50%
9 Ratings

N/A
0 Ratings
Data quality management

3.0
30%
8 Ratings

N/A
0 Ratings
Automated sales alerts and tasks

4.0
40%
7 Ratings

N/A
0 Ratings
Campaign Management

2.5
ClickDimensions
25%

Maropost
Feature Set Not Supported
N/A
ClickDimensions ranks higher in 2/2 features
ClickDimensions ranks higher in 2/2 features
Calendaring

4.0
40%
5 Ratings

N/A
0 Ratings
Event/webinar marketing

1.0
10%
6 Ratings

N/A
0 Ratings
Social Media Marketing

5.5
ClickDimensions
55%

Maropost
Feature Set Not Supported
N/A
ClickDimensions ranks higher in 2/2 features
ClickDimensions ranks higher in 2/2 features
Social sharing and campaigns

8.0
80%
3 Ratings

N/A
0 Ratings
Social profile integration

3.1
31%
3 Ratings

N/A
0 Ratings
Reporting & Analytics

2.6
ClickDimensions
26%

8.0
Maropost
80%
Maropost ranks higher in 3/3 features
Maropost ranks higher in 3/3 features
Dashboards

2.0
20%
9 Ratings

6.2
62%
6 Ratings
Standard reports

2.0
20%
9 Ratings

9.6
96%
4 Ratings
Custom reports

3.8
38%
7 Ratings

8.3
83%
5 Ratings
Platform & Infrastructure

4.4
ClickDimensions
44%

Maropost
Feature Set Not Supported
N/A
ClickDimensions ranks higher in 6/6 features
ClickDimensions ranks higher in 6/6 features
API

1.0
10%
5 Ratings

N/A
0 Ratings
Role-based workflow & approvals

1.0
10%
5 Ratings

N/A
0 Ratings
Customizability

2.5
25%
7 Ratings

N/A
0 Ratings
Integration with Salesforce.com

7.0
70%
2 Ratings

N/A
0 Ratings
Integration with Microsoft Dynamics CRM

7.1
71%
10 Ratings

N/A
0 Ratings
Integration with SugarCRM

8.0
80%
2 Ratings

N/A
0 Ratings
Pre-Send Testing

ClickDimensions
Feature Set Not Supported
N/A

9.9
Maropost
99%
Maropost ranks higher in 8/8 features
Maropost ranks higher in 8/8 features
URL Validation

N/A
0 Ratings

10.0
100%
1 Rating
Link Tracking

N/A
0 Ratings

10.0
100%
1 Rating
Image Validation

N/A
0 Ratings

10.0
100%
1 Rating
Inbox Display

N/A
0 Ratings

10.0
100%
1 Rating
Email Accessibility Tools

N/A
0 Ratings

9.6
96%
2 Ratings
Spelling and Grammar Check

N/A
0 Ratings

10.0
100%
1 Rating
Spam Testing

N/A
0 Ratings

10.0
100%
1 Rating
Email Previews

N/A
0 Ratings

9.6
96%
2 Ratings
Attribute Ratings
- Maropost is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend

2.0
ClickDimensions
20%
10 Ratings

4.5
Maropost
45%
8 Ratings
Likelihood to Renew

9.0
ClickDimensions
90%
1 Rating

Maropost
N/A
0 Ratings
Usability

5.0
ClickDimensions
50%
3 Ratings

Maropost
N/A
0 Ratings
Support Rating

1.0
ClickDimensions
10%
4 Ratings

2.0
Maropost
20%
2 Ratings
Likelihood to Recommend
ClickDimensions
ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.
Marketing Generalist
CC&NInformation Technology and Services, 51-200 employees
Maropost
Maropost is a little more expensive than its competitors. I'd say Maropost is well suited for medium and larger businesses, not small businesses unless they're really good at utilizing e-mail and monetizing it.
Marketing Director
Global Publishing, Inc.E-Learning, 11-50 employees
Pros
ClickDimensions
- The nurture campaign builder was great. Easy to use and to follow along with.
- The drop and drag editor was easy to use and you could start using it with no training.
- I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform.
Sales & Marketing Support Specialist
Lasers ResourceBusiness Supplies and Equipment, 11-50 employees
Maropost
- Maropost is particularly strong in the customization aspect. As a sales person, I love using MSC because I can customize everything from A-Z.
- The features are endless, a personal fav is the Journey's feature with Marketing Cloud.
- Client support is quick to respond.

Verified User
C-Level Executive in Product Management
Logistics & Supply Chain Company, 1-10 employeesCons
ClickDimensions
- Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible
- Managing customer preferences and subscriptions felt extremely convoluted
- Interfaces generally not intuitive
- Reporting was not in the class of competitors
- Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement.

Verified User
Manager in Marketing
Marketing & Advertising Company, 11-50 employeesMaropost
- The Sales Department shouldn't promise the customer what support can't deliver on.
- They should also brush up on some ethics courses. It's appalling to me how they conduct business. Buyer beware.
CEO (Chief Executive Officer)
Roz StrategiesFinancial Services, 1-10 employees
Pricing Details
ClickDimensions
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Maropost
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
ClickDimensions
ClickDimensions 9.0
Based on 1 answer
I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.

Verified User
Employee in Marketing
Information Technology and Services Company, 51-200 employeesMaropost
No score
No answers yet
No answers on this topic
Usability
ClickDimensions
ClickDimensions 5.0
Based on 3 answers
I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.
Consultant
HMS Cornerstone SolutionsInformation Technology & Services, 11-50 employees
Maropost
No score
No answers yet
No answers on this topic
Support Rating
ClickDimensions
ClickDimensions 1.0
Based on 4 answers
You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.
Consultant
HMS Cornerstone SolutionsInformation Technology & Services, 11-50 employees
Maropost
Maropost 2.0
Based on 2 answers
Though relatively responsive, the responses were always utterly unhelpful and sometime not even relevant to the questions we asked. It quickly became apparent that it was outsourced copy/paste support.

Verified User
Manager in Marketing
Hospital & Health Care Company, 51-200 employeesAlternatives Considered
ClickDimensions
Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of HubSpot, and the straightforward usability of MailChimp. It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to HubSpot, and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.
Commercial Marketing Manager
Horizon DiscoveryBiotechnology, 201-500 employees
Maropost
Maropost had everything we needed and more. We loved that fact that one price covered everything. As we move forward we don't have to go back and purchase modules that we are now ready for. No one wants to go back to management and ask for more money
Marketing Manager
SETA CorporationRetail, 51-200 employees
Return on Investment
ClickDimensions
- Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in.
- Lead scoring helps develop more qualified leads.
Marketing Generalist
CC&NInformation Technology and Services, 51-200 employees
Maropost
- Lack of data and information about our users that we can use to get smarter in our segmentation hurts us in that we lose branded deals or partnerships.
- Takes too much time to export reports and gain attrition reporting information, manually preparing reports is not a good use of time for anyone on our team.

Verified User
Manager in Marketing
Internet Company, 201-500 employees