What users are saying about
30 Ratings
9 Ratings
30 Ratings
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Score 3.7 out of 100
9 Ratings
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Score 5 out of 100

Likelihood to Recommend

ClickDimensions

ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.
Emily Olson | TrustRadius Reviewer

Maropost

Maropost is a little more expensive than its competitors. I'd say Maropost is well suited for medium and larger businesses, not small businesses unless they're really good at utilizing e-mail and monetizing it.
Nicholas Kouvatsos | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

ClickDimensions
4.3
Maropost
6.9
WYSIWYG email editor
ClickDimensions
5.3
Maropost
6.5
Dynamic content
ClickDimensions
4.2
Maropost
8.3
Ability to test dynamic content
ClickDimensions
4.6
Maropost
5.6
Landing pages
ClickDimensions
2.8
Maropost
8.3
A/B testing
ClickDimensions
4.9
Maropost
7.1
Mobile optimization
ClickDimensions
4.5
Maropost
8.7
Email deliverability reporting
ClickDimensions
2.7
Maropost
5.6
List management
ClickDimensions
4.0
Maropost
6.0
Triggered drip sequences
ClickDimensions
5.5
Maropost
5.9

Lead Management

ClickDimensions
3.7
Maropost
Lead nurturing
ClickDimensions
2.8
Maropost
Lead scoring and grading
ClickDimensions
4.5
Maropost
Data quality management
ClickDimensions
3.2
Maropost
Automated sales alerts and tasks
ClickDimensions
4.1
Maropost

Campaign Management

ClickDimensions
2.7
Maropost
Calendaring
ClickDimensions
4.1
Maropost
Event/webinar marketing
ClickDimensions
1.2
Maropost

Social Media Marketing

ClickDimensions
5.6
Maropost
Social sharing and campaigns
ClickDimensions
8.0
Maropost
Social profile integration
ClickDimensions
3.2
Maropost

Reporting & Analytics

ClickDimensions
2.9
Maropost
7.2
Dashboards
ClickDimensions
2.4
Maropost
5.4
Standard reports
ClickDimensions
2.4
Maropost
8.4
Custom reports
ClickDimensions
3.9
Maropost
7.7

Platform & Infrastructure

ClickDimensions
5.0
Maropost
API
ClickDimensions
1.2
Maropost
Role-based workflow & approvals
ClickDimensions
1.3
Maropost
Customizability
ClickDimensions
5.3
Maropost
Integration with Salesforce.com
ClickDimensions
7.0
Maropost
Integration with Microsoft Dynamics CRM
ClickDimensions
7.3
Maropost
Integration with SugarCRM
ClickDimensions
8.0
Maropost

Pre-Send Testing

ClickDimensions
Maropost
9.9
URL Validation
ClickDimensions
Maropost
10.0
Link Tracking
ClickDimensions
Maropost
10.0
Image Validation
ClickDimensions
Maropost
10.0
Inbox Display
ClickDimensions
Maropost
10.0
Email Accessibility Tools
ClickDimensions
Maropost
9.6
Spelling and Grammar Check
ClickDimensions
Maropost
10.0
Spam Testing
ClickDimensions
Maropost
10.0
Email Previews
ClickDimensions
Maropost
9.6

Pros

ClickDimensions

  • The nurture campaign builder was great. Easy to use and to follow along with.
  • The drop and drag editor was easy to use and you could start using it with no training.
  • I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform.
Neville Wiles | TrustRadius Reviewer

Maropost

  • Maropost is particularly strong in the customization aspect. As a sales person, I love using MSC because I can customize everything from A-Z.
  • The features are endless, a personal fav is the Journey's feature with Marketing Cloud.
  • Client support is quick to respond.
Anonymous | TrustRadius Reviewer

Cons

ClickDimensions

  • Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible
  • Managing customer preferences and subscriptions felt extremely convoluted
  • Interfaces generally not intuitive
  • Reporting was not in the class of competitors
  • Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement.
Anonymous | TrustRadius Reviewer

Maropost

  • The Sales Department shouldn't promise the customer what support can't deliver on.
  • They should also brush up on some ethics courses. It's appalling to me how they conduct business. Buyer beware.
Michael Rozbruch | TrustRadius Reviewer

Likelihood to Renew

ClickDimensions

ClickDimensions 9.0
Based on 1 answer
I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.
Anonymous | TrustRadius Reviewer

Maropost

No score
No answers yet
No answers on this topic

Usability

ClickDimensions

ClickDimensions 5.0
Based on 3 answers
I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.
Karen Chamberlain | TrustRadius Reviewer

Maropost

No score
No answers yet
No answers on this topic

Support Rating

ClickDimensions

ClickDimensions 1.0
Based on 4 answers
You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.
Karen Chamberlain | TrustRadius Reviewer

Maropost

Maropost 2.0
Based on 1 answer
Though relatively responsive, the responses were always utterly unhelpful and sometime not even relevant to the questions we asked. It quickly became apparent that it was outsourced copy/paste support.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ClickDimensions

Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of HubSpot, and the straightforward usability of MailChimp. It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to HubSpot, and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.
Chris Thorne | TrustRadius Reviewer

Maropost

Maropost had everything we needed and more. We loved that fact that one price covered everything. As we move forward we don't have to go back and purchase modules that we are now ready for. No one wants to go back to management and ask for more money
Amy Kelly | TrustRadius Reviewer

Return on Investment

ClickDimensions

  • Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in.
  • Lead scoring helps develop more qualified leads.
Emily Olson | TrustRadius Reviewer

Maropost

  • Lack of data and information about our users that we can use to get smarter in our segmentation hurts us in that we lose branded deals or partnerships.
  • Takes too much time to export reports and gain attrition reporting information, manually preparing reports is not a good use of time for anyone on our team.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ClickDimensions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Maropost

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ClickDimensions
3.3
Maropost
5.0

Likelihood to Renew

ClickDimensions
9.0
Maropost

Usability

ClickDimensions
5.0
Maropost

Support Rating

ClickDimensions
1.0
Maropost
2.0

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