Replace it with Maropost Sales Cloud
July 10, 2020
Replace it with Maropost Sales Cloud

Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Maropost
We have been long time users of the Maropost Marketing Cloud, and recently of Maropost Sales Cloud. Myself and a sales team are using it.
The biggest problem that we fixed by using Maropost is the customer experience. In the past, we faced challenges of losing customer info during a support call, but with Maropost, it easily links all aspects of the customer and tracks their history. As a result, they love the experience, which has made a huge improvement on referrals and repeat customers.
The biggest problem that we fixed by using Maropost is the customer experience. In the past, we faced challenges of losing customer info during a support call, but with Maropost, it easily links all aspects of the customer and tracks their history. As a result, they love the experience, which has made a huge improvement on referrals and repeat customers.
Pros
- Maropost is particularly strong in the customization aspect. As a sales person, I love using MSC because I can customize everything from A-Z.
- The features are endless, a personal fav is the Journey's feature with Marketing Cloud.
- Client support is quick to respond.
Cons
- Integrating payment within Maropost? It's not a huge deal, I just love the customization that they do, I wish they handled payment as well.
- It took a while for sales to reach what it is, but the move to Maropost Sales Cloud definitely spiked our return.
MMC and MSC
Comments
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