Likelihood to Recommend ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.
Read full review monday marketer is a great tool for managing everything from the idea stage, to the production of content, to organizing goals and campaigns, all the way to collaborating and sharing with stakeholders and leadership. We used to work on multiple tabs in a worksheet, and monday.com changed the game. We're more organized than ever, and we can easily share what works/what doesn't with other team members around the globe!
Read full review Pros The nurture campaign builder was great. Easy to use and to follow along with. The drop and drag editor was easy to use and you could start using it with no training. I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform. Read full review One can easily create a Project work breakdown structure that helps us to understand the current status of the project. Easily assigning users, customization is par excellence, and different types of data attachments are the coolest feature. Automation, forms, and customized notifications are wonderful features that make our work easy. Read full review Cons Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible Managing customer preferences and subscriptions felt extremely convoluted Interfaces generally not intuitive Reporting was not in the class of competitors Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement. Read full review Importing Excel docs can sometimes be a struggle Notifications are not consolidated. So if a teammate makes a new board and assigns me to a bunch of items, I get an individual notification of every single one I like sub-items, but they aren’t always necessary so making them unremovable isn’t great Read full review Likelihood to Renew I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.
Read full review Usability I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.
Read full review It is an easy platform to learn for new members joining the team. The useability of monday.com makes it easier to onboard stakeholders and team members, to make project management easier for everyone. Automation also makes common tasks easier by eliminating the need to focus on doing repetitive things over and over and over again.
Read full review Support Rating You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.
Read full review Honestly, I haven't called monday's support, because, the few times that some help was needed, the area coordinator is in charge of looking for solutions. But, if I have a reference from her, praising the support received, because in a few minutes or at most hours, everything is normal. It's amazing how fast and effective they are.
Read full review Alternatives Considered Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of
HubSpot , and the straightforward usability of
MailChimp . It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to
HubSpot , and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.
Read full review Monday marketer allows a much greater level of detail and functionality than
Trello . You are able to automate tasks, create dashboards, have different workspaces, sync with
Google Calendar , and much more. You can do far more using monday marketer than I have ever experienced with another project management tool.
Basecamp is a good tool for communicating with clients, but monday marketer is much better for internal project management.
Read full review Return on Investment Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in. Lead scoring helps develop more qualified leads. Read full review It has saved our team a lot of time. It allows our Creatives to quickly see what projects should be on their priority list, as well as where the other elements of each project are at. The update feature allows our team to have focused communication regarding different tasks. It's easy to tag in team members and ask questions, provide links to finished assets, etc. Before I joined the team, they were debating whether this software was the right choice and thinking about switching. When I joined the team, I really owned monday.com and got to learn the software. I figured out ways to make my team's boards more efficient and useful, which has in turn greatly increased the employee adoption of this software. There are now best practices and processes in place regarding this platform which has made it easier for everyone - we all want to keep monday.com now! Read full review ScreenShots ClickDimensions Screenshots monday marketer Screenshots