ClickMeeting vs GoTo Webinar

• Professional Live Interface - One of the reasons we chose ClickMeeting was how professional it looked from the viewer's experience. Our client is very small, but the interface makes them look like a top-notch firm to viewers.
• Customization - Our client didn't have to forego their brand for a service, they were able to make it work for them. Also ties in with my point above.
• Easy Event Creation - Takes no time at all to plan/schedule an event or meeting.

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• The platform user experience is very seamless
• The webinar use case is covered extensively with features that covers the entire lifecycle: registation generation, nurturing registrants, live session, attendee management, session experience, follow ups and insights
• Webinar Analytics is near instant and exhaustive- date/ time stamps and every user behaviour is tracked

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• As with most new software, ClickMeeting did create a learning curve for many of the employees - thus training was necessary.
• Our company is contracted by the Federal Government, thus a lot of our information needs to be kept private. Some of our high-level management have noticed that ClickMeeting only provides 128-bit AES encryption, which we feel can be improved upon.
• Some of our remote users have found that ClickMeeting has some lag-time when using it on their android devices.

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• Volume issues, lots of our users complained about the volume.
• Price value, we are also looking at other options and some other providers have a better price value.
• Ability to broadcast our events on Facebook and youtube simultaneously which is present in Zoom.

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• Webinars organized on the ClickMeeting platform clearly improve communication with our users and help to transfer knowledge and build relationships.
• User satisfaction is increasing thanks to the ability to actively participate in webinars through chat and Q&A.
• Using ClickMeeting's tools directly impacts our user satisfaction and user growth.

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• Efficiency: We are learning as a training industry that many of the traditional classroom models are no longer necessary. Allowing our students to learn from the comfort of their office or home reduces transportation time and cost. In many cases, it even reduces travel-related expenses.
• Trainer efficiency: Being able to train remotely has increased the number of classes we are able to offer in a day. With trainers being able to reach a nationwide audience, travel time and traditional scheduling no longer apply.
• Training Tools: There are so many tools in this package that are directly related to audience engagement. This allows trainers to conduct skill checks, engage with their audience, and break up traditional lectures. All of these things improve student satisfaction and retention in the long run.

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