ClickMeeting vs GoToWebinar

• Professional Live Interface - One of the reasons we chose ClickMeeting was how professional it looked from the viewer's experience. Our client is very small, but the interface makes them look like a top-notch firm to viewers.
• Customization - Our client didn't have to forego their brand for a service, they were able to make it work for them. Also ties in with my point above.
• Easy Event Creation - Takes no time at all to plan/schedule an event or meeting.

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• The quality and clarity of the recordings in GoToWebinar are good. Clients tend to like the sound and visual when they receive the link to watch.
• GoToWebinar is also really quick with saving and providing a link to watch the webinar almost immediately once the recording is finished. This is great because we are able to quickly push the content out to the rest of the company and our clients.
• Another thing we enjoy about GoToWebinar is the overall layout of the toolbar during a recording. It is easy to maneuver and even a first time person recording content is able to quickly learn the functions without having to completely walk through it with someone more experienced.

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• As with most new software, ClickMeeting did create a learning curve for many of the employees - thus training was necessary.
• Our company is contracted by the Federal Government, thus a lot of our information needs to be kept private. Some of our high-level management have noticed that ClickMeeting only provides 128-bit AES encryption, which we feel can be improved upon.
• Some of our remote users have found that ClickMeeting has some lag-time when using it on their android devices.

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• The chat feature is kind of a mess. It's not really convenient to prioritize or sort messages from attendees if there is an influx of messages, as the chat is one block that is color coded based on who the messages are intended for. Adding to that, it becomes incredibly inconvenient if there is more than a couple handfuls of attendees present, as the chat ends up being a steady stream of messages, and so parsing out the important questions or comments requires scrolling back up through the chat in order to parse them out.

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• It was an affordable software for what it delivered. We would have kept using it if the webinars had worked to drive business, or if we'd been able to drive more people to the webinars. Not ClickMeeting's fault. Great return on the investment in my mind.

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• If you're selling high ticket items on a webinar, GoToWebinar is a great platform to use.
• As you increase the number of attendees, so does your monthly price. Essentially you're paying $1 per person on the lowest plan per month.
• I think that the pricing plans are outdated since the number of attendees does not cost more to the software provider.

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