What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
40 Ratings
ClickMeeting
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Top Rated
40 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.6 out of 100
Based on 40 reviews and ratings
GoTo Webinar
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Top Rated
426 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 426 reviews and ratings
Feature Set Ratings
- ClickMeeting ranks higher in 3 feature sets: Performance & Compatibility of Online Events Software, Online Meetings / Events, Online Events Collaboration
- GoTo Webinar ranks higher in 1 feature set: Online Events Security
Performance & Compatibility of Online Events Software
8.3
ClickMeeting
83%
7.9
GoTo Webinar
79%
ClickMeeting ranks higher in 3/4 features
ClickMeeting ranks higher in 3/4 features
High quality audio
9.0
90%
22 Ratings
8.4
84%
125 Ratings
High quality video
8.6
86%
22 Ratings
N/A
0 Ratings
Low bandwidth requirements
7.5
75%
20 Ratings
N/A
0 Ratings
Mobile support
8.3
83%
19 Ratings
8.6
86%
81 Ratings
Screen Sharing
8.3
ClickMeeting
83%
GoTo Webinar
Feature Set Not Supported
N/A
ClickMeeting ranks higher in 2/2 features
ClickMeeting ranks higher in 2/2 features
Desktop sharing
8.4
84%
22 Ratings
N/A
0 Ratings
Whiteboards
8.2
82%
20 Ratings
N/A
0 Ratings
Online Meetings / Events
8.4
ClickMeeting
84%
7.5
GoTo Webinar
75%
GoTo Webinar ranks higher in 4/6 features
GoTo Webinar ranks higher in 4/6 features
Calendar integration
8.4
84%
20 Ratings
8.4
84%
107 Ratings
Meeting initiation
8.4
84%
22 Ratings
N/A
0 Ratings
Integrates with social media
8.6
86%
16 Ratings
N/A
0 Ratings
Record meetings / events
8.2
82%
23 Ratings
9.1
91%
123 Ratings
Slideshows
8.4
84%
20 Ratings
8.6
86%
108 Ratings
Event registration
N/A
0 Ratings
8.6
86%
120 Ratings
Online Events Collaboration
8.9
ClickMeeting
89%
8.4
GoTo Webinar
84%
ClickMeeting ranks higher in 3/3 features
ClickMeeting ranks higher in 3/3 features
Live chat
8.8
88%
21 Ratings
N/A
0 Ratings
Audience polling
9.0
90%
18 Ratings
8.6
86%
120 Ratings
Q&A
8.9
89%
17 Ratings
8.5
85%
135 Ratings
Online Events Security
8.3
ClickMeeting
83%
8.5
GoTo Webinar
85%
GoTo Webinar ranks higher in 2/3 features
GoTo Webinar ranks higher in 2/3 features
User authentication
8.4
84%
19 Ratings
N/A
0 Ratings
Participant roles & permissions
7.7
77%
21 Ratings
8.5
85%
121 Ratings
Confidential attendee list
8.8
88%
20 Ratings
8.9
89%
106 Ratings
Reporting & Analytics
ClickMeeting
Feature Set Not Supported
N/A
8.0
GoTo Webinar
80%
GoTo Webinar ranks higher in 2/2 features
GoTo Webinar ranks higher in 2/2 features
Dashboards
N/A
0 Ratings
7.7
77%
107 Ratings
Data exportability
N/A
0 Ratings
8.3
83%
105 Ratings
Online Events Marketing
ClickMeeting
Feature Set Not Supported
N/A
7.5
GoTo Webinar
75%
GoTo Webinar ranks higher in 2/2 features
GoTo Webinar ranks higher in 2/2 features
Branding options
N/A
0 Ratings
7.4
74%
95 Ratings
Integration to Marketing Automation
N/A
0 Ratings
7.7
77%
79 Ratings
Attribute Ratings
- GoTo Webinar is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend
7.3
ClickMeeting
73%
23 Ratings
8.5
GoTo Webinar
85%
148 Ratings
Likelihood to Renew
ClickMeeting
N/A
0 Ratings
6.4
GoTo Webinar
64%
2 Ratings
Usability
8.4
ClickMeeting
84%
12 Ratings
8.9
GoTo Webinar
89%
144 Ratings
Support Rating
7.6
ClickMeeting
76%
12 Ratings
9.2
GoTo Webinar
92%
4 Ratings
Likelihood to Recommend
ClickMeeting
Launching and executing a webinar is easy and takes literally five seconds. The entire user experience is virtually seamless, with a platform that's loaded with detailed statistics. You even have access to live online support that will assist you instantly (from your webinar room).
Owner, Chief Technologist
S-FX.com Small Business SolutionsInformation Technology and Services, 1-10 employees
GoTo Webinar
Well suited for training presentations to larger groups where only the speaker(s) would be speaking and sharing a screen with the audience muted and not sharing their screens. Not suited for meetings where everyone needs to talk and possibly share their screens. That would be better suited for GoTo Meeting.
Director of Operations & Technology
Texas Land Title Association (TLTA)Non-profit Organization Management, 11-50 employees
Pros
ClickMeeting
- Professional Live Interface - One of the reasons we chose ClickMeeting was how professional it looked from the viewer's experience. Our client is very small, but the interface makes them look like a top-notch firm to viewers.
- Customization - Our client didn't have to forego their brand for a service, they were able to make it work for them. Also ties in with my point above.
- Easy Event Creation - Takes no time at all to plan/schedule an event or meeting.

Verified User
Account Manager in Marketing
Marketing and Advertising Company, 11-50 employeesGoTo Webinar
- The platform user experience is very seamless
- The webinar use case is covered extensively with features that covers the entire lifecycle: registation generation, nurturing registrants, live session, attendee management, session experience, follow ups and insights
- Webinar Analytics is near instant and exhaustive- date/ time stamps and every user behaviour is tracked

Verified User
Director in Marketing
Information Technology & Services Company, 1001-5000 employeesCons
ClickMeeting
- As with most new software, ClickMeeting did create a learning curve for many of the employees - thus training was necessary.
- Our company is contracted by the Federal Government, thus a lot of our information needs to be kept private. Some of our high-level management have noticed that ClickMeeting only provides 128-bit AES encryption, which we feel can be improved upon.
- Some of our remote users have found that ClickMeeting has some lag-time when using it on their android devices.

Verified User
Analyst in Information Technology
Airlines/Aviation Company, 10,001+ employeesGoTo Webinar
- Volume issues, lots of our users complained about the volume.
- Price value, we are also looking at other options and some other providers have a better price value.
- Ability to broadcast our events on Facebook and youtube simultaneously which is present in Zoom.
Minister In service of God
Divine Bliss InternationalReligious Institutions, 1-10 employees
Pricing Details
ClickMeeting
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$25 per month
ClickMeeting Editions & Modules
Edition
Enterprise | $1651 |
---|---|
Live 25 | $252 |
Live 50 | $353 |
Live 100 | $604 |
Live 200 | $1195 |
Live 500 | $1396 |
Live 1000 | $2397 |
Automated 1000 | $2797 |
Automated 500 | $1798 |
Automated 200 | $1459 |
Automated 100 | $7510 |
Automated 50 | $4511 |
Automated 25 | $4012 |
- 500 - 5000
- up to 25 attendees
- up to 50 attendees
- up to 100 attendees
- up to 200 attendees
- up to 500 attendees
- up to 1000 attendees
- up to 500 attendees
- up to 200 attendees
- up to 100 attendees
- up to 50 attendees
- up to 25 attendees
Additional Pricing Details
Detailed enterprise pricing on demand.GoTo Webinar
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$0 100 Participants
GoTo Webinar Editions & Modules
Edition
Lite | $49/month1 |
---|---|
Standard | $99/month2 |
Pro | $199/month3 |
Enterprise | $399/month4 |
- 100 Participants
- 250 Participants
- 500 Participants
- 3,000 Participants
Additional Pricing Details
—Likelihood to Renew
ClickMeeting
No score
No answers yet
No answers on this topic
GoTo Webinar
GoTo Webinar 6.4
Based on 2 answers
Our largest issue with GoTo have been the limitations on recording and using recordings to host a webinar, and the biggest of those is the ability to record. We have had most of our webinars recorded successfully, but when it failed to save, it failed in a big way. Their customer service team was there to help, but they were unable to truly fix the problem.There are, of course, other providers, but as we are still seeing where hosted webinars fit in our marketing strategy, cost is an important factor. Since our company already uses GoToMeeting, it makes more sense for us to stay with the entire suite of products, especially while we are testing the strategy as a whole.
Data Analyst & System Admin
LeanLogisticsComputer Software, 51-200 employees
Usability
ClickMeeting
ClickMeeting 8.4
Based on 12 answers
Because the most needed functions are very effective and easy to use, there are some minor functions that might work better. The big problem is the quality of presentations because it is often lost during sharing it via ClickMeeting when they are settled in CM's memory. The minor problem is the fact that messages coming from the ClickMeeting are looking a bit like spam.
Junior Communication Specialist
Medical University of GdańskHigher Education, 1001-5000 employees
GoTo Webinar
GoTo Webinar 8.9
Based on 144 answers
We use it to hold conversations with a large number of clients, it is a very effective system and does not require prior knowledge, it is used by all departments and has been widely accepted by the entire work team, to be able to communicate we just have to have a telephone or computer and we connect immediately, also the communications are not distorted, the audio and video are always fine. We love being able to have this software, because we can get more clients.
Financial Analyst
Micron TechnologySemiconductors, 10,001+ employees
Support Rating
ClickMeeting
ClickMeeting 7.6
Based on 12 answers
Support on technical features is overall good. Sales support is fast when it comes to upgrades or new customers, but once you are a customer, [I believe] the support is bad to non-existent. [In my experience] after-sales support is really below standard.

Verified User
Director in Information Technology
Sports Company, 1-10 employeesGoTo Webinar
GoTo Webinar 9.2
Based on 4 answers
I was always able to get someone on the phone when I needed to. They were very thorough and ensuring my questions were answered. And if I was asking for a solution or request that they didn't offer, they told me so I could at least stop trying to search for it.

Verified User
Project Manager in Marketing
Marketing and Advertising Company, 11-50 employeesAlternatives Considered
ClickMeeting
ClickMeeting is a wonderful tool with all the necessary features essential to make a business meeting interactive and all this in highly reasonable pricing. But the case was the opposite for Bluejeans as I haven't found it effective because of low-quality audio and video and the price was also not favorable for us.
Sales Associate
Nephos TechnologiesInformation Technology & Services, 11-50 employees
GoTo Webinar
Compared to other big-name video conferencing software, GoTo Webinar stands out as it serves to cater to large events whereas the competition can not. Zoom, Microsoft Teams, and Skype, for example, have all garnered much attention due to the need for virtual meetings but none accomplish the task of facilitating large events as seamlessly as GoTo Webinar. Unlike the competition, GoTo Webinar maintains stable connection and meeting integrity, allowing users to focus on the experience at hand.

Verified User
Engineer in Engineering
Electrical & Electronic Manufacturing Company, 1-10 employeesReturn on Investment
ClickMeeting
- Webinars organized on the ClickMeeting platform clearly improve communication with our users and help to transfer knowledge and build relationships.
- User satisfaction is increasing thanks to the ability to actively participate in webinars through chat and Q&A.
- Using ClickMeeting's tools directly impacts our user satisfaction and user growth.
editor-in-chief
Fundacja ISKIERKANon-profit Organization Management, 11-50 employees
GoTo Webinar
- Efficiency: We are learning as a training industry that many of the traditional classroom models are no longer necessary. Allowing our students to learn from the comfort of their office or home reduces transportation time and cost. In many cases, it even reduces travel-related expenses.
- Trainer efficiency: Being able to train remotely has increased the number of classes we are able to offer in a day. With trainers being able to reach a nationwide audience, travel time and traditional scheduling no longer apply.
- Training Tools: There are so many tools in this package that are directly related to audience engagement. This allows trainers to conduct skill checks, engage with their audience, and break up traditional lectures. All of these things improve student satisfaction and retention in the long run.
Credentialed Trainer Resolute PB Houston Methodist
CSI Healthcare ITE-Learning, 1001-5000 employees