ClickMeeting vs Skype

• Professional Live Interface - One of the reasons we chose ClickMeeting was how professional it looked from the viewer's experience. Our client is very small, but the interface makes them look like a top-notch firm to viewers.
• Customization - Our client didn't have to forego their brand for a service, they were able to make it work for them. Also ties in with my point above.
• Easy Event Creation - Takes no time at all to plan/schedule an event or meeting.

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• The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues.
• Video calls are pretty easy also, user friendly and a mostly stable connection with no issues.
• Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls.

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• As with most new software, ClickMeeting did create a learning curve for many of the employees - thus training was necessary.
• Our company is contracted by the Federal Government, thus a lot of our information needs to be kept private. Some of our high-level management have noticed that ClickMeeting only provides 128-bit AES encryption, which we feel can be improved upon.
• Some of our remote users have found that ClickMeeting has some lag-time when using it on their android devices.

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• This is really small, but I'd love to see the emoticons updated to emojis.
• Make calling free like some other communications app providers.
• Grant the ability to not show that you're online even when you are. Sometimes you want to make a call, but you don't want other people to see you're online and start messaging you.

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• Webinars organized on the ClickMeeting platform clearly improve communication with our users and help to transfer knowledge and build relationships.
• User satisfaction is increasing thanks to the ability to actively participate in webinars through chat and Q&A.
• Using ClickMeeting's tools directly impacts our user satisfaction and user growth.

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• Overall Skype is a good investment. We use regular Skype so its a product that comes with Windows PC's as a standard app. We dont use Skype for Business so this cuts cost overall.
• Using the basic functions of Skype and not Skype for business does have some downsides but you do save money. There are many other apps we use as well as Skype in order to accomplish all of our goals.
• The downside of course is that the more you want Skype to do, the more money it will cost the organization as a whole. It does have many more functions which you have to upgrade to Skype for business for. That is my only criticism.

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