Likelihood to Recommend
We love how customizable ClickTime is for tracking billable client and program hours. It does a great job of reporting each pay period. We simply wish the mobile interface was more feature-rich. Because we can only specify how long someone worked (and not the specific time of day those hours were at) on the mobile platform it makes it very difficult for us to tell if someone was working inside or outside of their standard business contract day.
Read full review
I would recommend HiBob for a small to mid-size organization that will/could be growing over the next few years. It's an ideal platform for any business who is looking for a first-time HRIS as this could be the only one they'll ever need. If an organization is already using a system, HiBob likely would fill all of their needs but implementation may be tougher when moving systems. In the end, it's worth it but it takes time, effort and patience.
Read full review Pros Easy to use once you get the hang of it. Many useful features in one place. Many options available when needing to drill-down in detail or analyze time categories. Read full review It is extremely flexible and can be modified to fit most of our processes. It's an easy UI to use and looks very nice as well. I like that there is options like Superpowers and Hobbies to get to know our employees more than just their work details. Read full review Cons The ClickTime app works very well and is simple to use, however, I wish to see regular updates to improve the design and the layout of the app. The custom reports and templates for reporting hours or expense report should be updated regularly to include more custom reports. Overall, ClickTime does a good job, just a bit of work on the website design and ClickTime App would make the experience feel better while using it. Read full review Tasks - For something like onboarding, I wish there was a way to set up the tasks so that the person setting up the employee profile would be the only person to get the assigned tasks. It's hard to describe but for example, if there are multiple on-boarders on the team, is there a way to set up the tasks so that technically every on-boarder would be assigned to the task, but the person setting up the profile is the one that triggers the task for themselves. Reports - I find pulling reports a bit complicated, especially if I am asked to pull data that involves info being located in different areas of an employee profile. For example, for a couple of months, I thought it was impossible to pull a variable pay report along with the base salary (in one report rather than pull two separate reports) only to find out that you can do that via the Total Compensation report. Also when I have to pull data for headcount since a certain day, I wish you can make the settings so that data can appear after a certain day, rather than sorting it manually via Excel/Google sheets. Timesheet - I love the functionality of the timesheet that hibob provided, but I also wish they included an option where people can set up predicted work schedules for future dates. Currently, the timesheets are ideals for scenarios where employees time in and out of work. Read full review Likelihood to Renew
We haven't been on the platform long enough to be able to see all of Hibob's functionality but so far it has solved most of the problems we hoped it would for our organization.
Read full review Usability
Hibob is generally very easy to use or figure out. Their resource library is also fairly extensive and has a lot of videos that are helpful to follow along with.
Read full review Reliability and Availability
Yes they are always there when we need them. Fast response time too.
Read full review Performance
Yes the system is fast and easy to use.
Read full review Support Rating
We have had a good response from ClickTime when we have needed to ask questions.
Read full review
Always answering immediately, treating each client according to his needs. Offer flexible, "tailor made" solutions, addressing every possible need. Listening to the customer and developing new features based on customer feedback.
Read full review Online Training
It was fast and easy to learn with the trainer. Their staff was great to work with.
Read full review Implementation Rating
Just make sure all staff is trained in the use of the system. Cover all the bases.
Read full review Alternatives Considered
ClickTime is the first product of its kind I have had to use at work. Previous methods were always based in Excel documents and involved a lot more manual and redundant work for the same end result. It would be great if there were a better tie to our project management tools for time estimation, but it does the trick.
Read full review
Namely did not have connected modules, so it was difficult to manage data across the different sites. They didn't have a large suite of API connections. Workday required technical experts to code and manage everything, is not user-friendly, and did not have historical data options available.
lacked technical options, it was a lot of manual work to make it look seamless to the employees.
was awful - no smart fields, no retro calculations, the reports were terrible, and there was no point in time reporting. No API connections for any outside tools.
Read full review Scalability
It is easy to use across the board for all departments in the company.
Read full review Return on Investment Allows us to bill 100% of time spent on each job Allows us to analyze time spent on "flat billing" jobs and make adjustments to those set rates as needed Takes very little time to manage and enter time Read full review Employee engagement has improved - employees love the system. HiBob is our source of truth for HR. We use it to support other functions with data & Bob does this superbly. Improved our reviews; being able to input all the data into the system is great. Read full review ScreenShots