ClickTime is a time tracking platform from the company of the same name in San Francisco, California that may include expense tracking and light project management capabilities via modules and add-ons.
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Paylocity
Score 8.1 out of 10
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Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.
We love how customizable ClickTime is for tracking billable client and program hours. It does a great job of reporting each pay period. We simply wish the mobile interface was more feature-rich. Because we can only specify how long someone worked (and not the specific time of day those hours were at) on the mobile platform it makes it very difficult for us to tell if someone was working inside or outside of their standard business contract day.
As the HR Director, I use Paylocity several times a day for the projects I work on. The year-end dashboard has been very helpful in determining what tasks to prioritize and the communications that need to be send to to employees. It is a great collaborative environment that helps me coordinate with payroll and accounting on a daily basis for project management. I have used other platforms and while Paylocity isn't as robust in some areas, it is user friendly and has really good training materials for users. The addition of the AI has made a marked improvement in troubleshooting.
payroll--it's robust and relatively easy and straightforward to use
Community! this was one we were excited about most to offer folks, as not everyone has company email
Customer Service!!!!!!!!! I cannot say enough good things about our experience with our account manager ([...]), and most recently with the person helping with benefit open enrollment ([...]). They have truly made all the difference for our experience.
LOVE that Paylocity quarterbacks OE changes for us!!
While likely a security feature, Paylocity will kick you out of the system and make you log back in at strange intervals, sometimes shortly after you log in fresh.
When searching for an employee in the "Employee Payroll File" or "Employee HR File," if the employee is not found, the system will kick you back to the Employee Search screen. It would be nice if it stayed on the page and said, "Employee not found."
We have had many issues with the way our platform was set up at implementation that still continue to plague us. In addition, our benefits, in particular our FSA, have been mis-managed causing a balance due from an employee (and also a lot of work for our accounting and HR team, as well as stress for the employee). Our service rep continues to answer incorrectly on many fronts (original response is usually check out this paylocity article, vs. helping) and recently our COBRA management was mishandled (not adding Dental to a person on Cobra who had requested it). So- all in all...we are not particularly happy w/ Paylocity
I find Paylocity to be almost too robust so that its functionalities are sometimes too complex to use. Sometimes it appears that they don't get a user's experience and keep a software developers mindset which doesn't always work well with users that are not at their technical level of expertise. A perfect example is the way the payroll dashboard USED to look compared to the recent update
I can always call the direct number and there is a representative always available to answer questions. I can also email the service desk for Paylocity or my representative and they are pretty quick to respond if we are having issues
We had some minor hiccups throughout the year but they have all been fixable. Paylocity integrates well with our 401k provider, Principal, and our benefits, OneDigital. It makes it simple to house everything and have it all connected. It doesn't slow anything down to have Principal integrated. It makes it more efficient
Everyone wants immediate assistance. Awaiting a response from an email only to ask 2-3 more questions is time consuming. Within the first six months of setup, I would rather respond back to the instructors who provided me the training in each category of my contract.
I didn't have in-person training, but I'm sure it was just as great as any other training/assistance Paylocity provides. Paylocity customer service is always available. You never have to be on hold and their answers are always accurate and timely. Documents in the help section are helpful as well. My in-person training was conducted y one of our employees who was involved in the initial set-up and training of all employees. She was excellent.
The training was live online, but was with a group of other companies. We did not receive any personalized training with our team. Whenever we would ask for training, we would be sent a peak article link or a video. It felt like the reps we dealt with didn't know the answer to the questions.
I had gone through an implementation process of another HR platform (Paycom) in my previous job and was traumatized, it was painful. I was surprised how easy and fast it was with Paylocity, the team was very helpful and set us up for success
ClickTime is the first product of its kind I have had to use at work. Previous methods were always based in Excel documents and involved a lot more manual and redundant work for the same end result. It would be great if there were a better tie to our project management tools for time estimation, but it does the trick.
I have processed payroll manually using products such as ADP, Sentric, and Paycor, and Paylocity has towered over these products in terms of accuracy, training, and reporting. I would recommend Paylocity to anyone. As we get closer to using time and labor, I feel confident that Paylocity will provide the same level of excellence as the payroll product.
Our main function for Paylocity is payroll, data insights for employee working hours and onboarding. This has been a very reliable source for us for these functions. Payroll has been extremely easy to do using Paylocity. The onboarding process is very simple for new hires and makes the process run smooth. It is easy to find the information you are looking for while on Paylocity.
By using Paylocity Time and Labor instead of an outside vendor to gather punches, we've experienced a 20% reduction in allocated manpower.
Using Paylocity's WebBenefits instead of a third-party interface between our insurance providers and Paylocity payroll has reduced electronic accounting errors by 95%.
