Clicktools vs. Satmetrix (discontinued)
Clicktools vs. Satmetrix (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Clicktools | N/A | Clicktools is a cloud-based survey software. It enables business users to collect information through surveys, call scripts, and web forms; automatically centralize the data in CRM; and act on those insights to increase loyalty. The program is offered by Callidus Cloud, which in turn was acquired by SAP in 2017 when the companies formed a strategic partnership. | N/A | |
Satmetrix (discontinued) | N/A | Satmetrix was survey-based customer experience management software. It contained summary and individual customer data for tracking the customer lifecycle. Satmetrix was acquired by NICE Systems in July 2017, and is no longer available. | N/A |
Clicktools | Satmetrix (discontinued) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Clicktools | Satmetrix (discontinued) | |
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Top Pros | ||
Top Cons |
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Survey Format & Appearance |
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Survey Content |
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Survey Logic |
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Survey Reporting & Analytics |
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Survey Administration & Security |
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Survey Distribution |
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Clicktools | Satmetrix (discontinued) | |
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Small Businesses | Square 9 Softworks Score 9.7 out of 10 | Square 9 Softworks Score 9.7 out of 10 |
Medium-sized Companies | Square 9 Softworks Score 9.7 out of 10 | Qualaroo Score 6.7 out of 10 |
Enterprises | Medallia Score 9.1 out of 10 | Medallia Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Clicktools | Satmetrix (discontinued) | |
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Likelihood to Recommend | 8.9 (28 ratings) | 4.0 (7 ratings) |
Likelihood to Renew | 9.0 (12 ratings) | 5.1 (5 ratings) |
Usability | 8.2 (4 ratings) | - (0 ratings) |
Performance | 8.0 (2 ratings) | - (0 ratings) |
Support Rating | 8.8 (6 ratings) | - (0 ratings) |
Online Training | 7.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 9.6 (5 ratings) | - (0 ratings) |
Configurability | 7.0 (1 ratings) | - (0 ratings) |
Ease of integration | 7.0 (1 ratings) | - (0 ratings) |
Product Scalability | 7.0 (1 ratings) | - (0 ratings) |
Vendor post-sale | 9.0 (1 ratings) | - (0 ratings) |
Vendor pre-sale | 9.0 (1 ratings) | - (0 ratings) |
Clicktools | Satmetrix (discontinued) | |
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Likelihood to Recommend | SAP | Discontinued Products |
Pros | SAP | Discontinued Products |
Cons | SAP | Discontinued Products |
Likelihood to Renew | SAP | Discontinued Products |
Usability | SAP | Discontinued Products No answers on this topic |
Performance | SAP | Discontinued Products No answers on this topic |
Support Rating | SAP | Discontinued Products No answers on this topic |
Implementation Rating | SAP | Discontinued Products No answers on this topic |
Alternatives Considered | SAP | Discontinued Products |
Return on Investment | SAP | Discontinued Products |
ScreenShots |