ClickUp vs. Pigeon Messengr vs. Samepage

It has been great for all of my needs - tracking elaborate tasks/subtasks and their timelines, instructions, time spent, reporting on time, etc. I did try to use it for lesson planning and time tracking for homeschool and it got too hard to view and keep track of all the automations I had set up and if they were firing at the right times. But that's the only time I can think of where it didn't really work for what I needed!

Incentivized

Pigeon Messengr functions well as a general communication tool. In my experience, the only area it is not well suited for is transferring documents with specialized file formats. I also am not aware of what its auditability is like, but we are using it so it must be there.

Samepage is well suited to situations: - when there is a need for ongoing collaboration between people - when these people lack tech skills - when there is a need for sharing and showing different kinds of media Samepage is less appropriate in situations (since there are better tools for those particular uses): - requiring more robust communication tools - when the objective is to execute a specific, finite task - when it is necessary a precise control of version history

Incentivized

• Visualizing your work in a digestible way, far better than the default tools my company suggests we use.
• Easy intake of projects/tasks and working on the fly in conjunction to desktop work.
• Cleanly structuring knowledge bases and being able to use that info in your projects and tasks/deals.
• Flexibility in being able to build the workspace around your personal workflow, without it being fragmented or confusing.
• Keeping all context about deals/tasks/projects intact and easy to access with simple workflows.
• Being able to run the same abilities of so many other business tools, all in one place, in a far more connected and simplistic way.

Incentivized

• Notifications - I can minimize the window while I'm working and new messages will pop up on my screen so I don't have to remember to check the channel.
• Statuses - we always put up a status of what we're working on, I like how you can hover over user names and it will show you their statuses.
• Overall look - I don't know if my company chose the color scheme but it's really sharp. Also love that I can use Dark Mode, easier on my eyes for sure!

• All communication is literally on one page, so you don't have to learn its navigation. Cuts the learning curve.
• User interface is very simple. WYSIWYG.
• The mobile app works well and I like how it syncs with the desktop version.
• Just discovered the Dropbox sync. Very cool. Works way better than Dropbox at sharing files!

Incentivized

• I would like to see when scheduling a task for someone, their available hours, as I am scheduling instead of having to go back to the workload view
• I'd like easier UX and understanding of what all of the different levels of folders, lists, tasks, can do and what they should be used for
• Notifications can be cleaned up

Incentivized

• Sometimes a message will get broken up and I am unable to view it all at once.
• It would be nice if it had a way to select a message as being unread. I like to leave messages unread as reminders but sometimes need to just read them first.
• It won't allow me to upload a picture because it has to be of a very small size. Would be more personal if I could use a picture on my profile.

• Document types could have symbolic representations.
• Exporting process could be shorter - Just with an upward arrow button.
• Task chat can also have a save option to take notes of important messages.

Incentivized

It has been a game-changer in terms of project tracking, as animation is a demanding product that requires multiple layers of analysis, revisions, tracking, scheduling, etc. ClickUp simplifies many approvals as anyone can easily add items, and you can tag the people who need to look at them.

Incentivized

In general, I think the usability is probably great. The reason I didn't give it as high of a score is because at the last 2 companies I worked at, they each used different software. So I was already used to those. Learning their UI isn't hard, but always a little annoying to learn something new.

For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.

Incentivized

I've never had it be not available.

The speed of ClickUp is average to be honest. This is one of the biggest flaws of the system, sometimes it's also lagging a little bit but we also have a lot of documents, lists etc. on our workspace. However, with the next version of ClickUp I've seen they are planning to increase the speed by almost 500%, probably by changing the technology, so I am more than looking forward to it.

Incentivized

Occasionally, files can take forever to upload and download, and the calendar integrations also don't work sometimes.

I started using ClickUp when it was what most would consider a baby company. There were the occasional bugs that made working in ClickUp a little bit of a headache, but the support feature allowed me to chat with a real persona and communicate my issues. I would always get prompt support and someone willing to really help me, not just point me to FAQ pages. Not feeling like a number really makes a difference.

Incentivized

Samepage support is incredibly active and responsive! They work with you from the outset to make sure you are set up for success and understand all the features

Incentivized

There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.

Incentivized

Start small. Don’t try to build the most elaborate plans first. Resist the urge to get into Gantt charts if no one is used to them. Just get work written, add dates and assignees, and start getting used to it. If you did not use a work management tool before, you need to be gracious with yourself about the fact that you likely do not have the muscle memory for working this way yet. But you will get there.

And leverage people who know it if possible. Look for ClickUp experts and vendors. They can really supercharge your effectiveness at building the tool out and speed up the process.

Incentivized

For me the customizability of ClickUp was unmatched. It really felt like there was no limit on what I could use it for and how I could organize things. For specific features, their Docs are really my favorite part. The customizability and ability to directly link to related tasks/docs/etc. is incredible. The closest I've found to it is Notion, but Notion is not as user friendly and doesn't offer all of the other capabilities that ClickUp does. When I first started using ClickUp, their pricing played a huge factor too. I thought their pricing was the most reasonable given the number of capabilities it came with. However, that's definitely changed over the years. They have a bad habit of moving certain functionalities from one tier up to a higher one. Or they put a one-time usage limit on a certain feature and once it runs out, you're forced to upgrade. Their pricing has become less competitive because of it

Incentivized

Pigeon Messengr has everything in one, although there are some things that could be improved, what product doesn't? I prefer it over some of the other platforms because it is more organized for our business needs and communications, and it has several updates a month to make sure everything is working properly.

I have used many project management and collaboration tools and everyone has its kicks and fall backs. But for the kind of collaboration we require with our external parties right now, we really enjoy collaborating on Samepage. With Sharepoint, we were always running into access issues with our external vendors and it was a hassle to adjust those user settings. However since we started with Samepage, both our team members and external party vendor have been happily collaborating.

Incentivized

Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.

Incentivized

I have not noticed any issues for a company of about 400 employees. I imagine the channel functionality would enable fairly unlimited scaling.

• Allows us to meet from anywhere in the world.
• Allow us to provide reports and updates via computer to leadership.
• Leadership in our organization have praised IT for the use of ClickUp because the tool is exactly what was needed. Before, we were depending on spreadsheets to keep track of work.
• ClickUp brings organizatins together in ways that other software has not. It provides everything we lacked and needed to get out organization up to the standard as other large universities.

Incentivized

• Positive - less time wasted on emails
• Positive - less expensive than having a chat tool and a video tool (and phones!)
• Negative - sometimes tone is hard to convey in text, and this has led to a couple of misunderstandings

• It definitely has a positive return on investment. We were looking for someone who can help with these.
• It can be used very well for project management, task management, mass communication, and secured documentation.

Incentivized