Clio vs. QuickBooks Online

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Clio
Score 8.3 out of 10
N/A
Clio is web-based legal practice management software for solo practitioners and small firms. It is designed to replace multiple different systems (like document management, case management, and accounting software) to streamline the amount of technology that small firms need to manage.
$49
per month
QuickBooks Online
Score 8.1 out of 10
N/A
QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.
$38
per month
Pricing
ClioQuickBooks Online
Editions & Modules
EasyStart
$49
per user/per month
Clio Grow
$59
per user/per month
Essentials
$89
per month per user
Advanced
$129
per month per user
Complete
$159
per month per user
Simple Start
$38
per month
Essentials
$75
per month
Plus
$115
per month
Advanced
$275
per month
Offerings
Pricing Offerings
ClioQuickBooks Online
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAll pricing tiers have a 7-day free trial. Discount available for annual pricing.
More Pricing Information
Community Pulse
ClioQuickBooks Online
Considered Both Products
Clio
Chose Clio
I used Amicus Attorney before switching to Clio over 6 years ago. At the time, I generally liked Amicus; it was powerful but I had to run a server on one of my computers and it was much more complex than Clio as a business owner. Clio is web-based and fairly easy to use. A key …
Chose Clio
I used Needles 5 (desktop) and it was certainly antiquated by comparison. Needles was in some regards more customizable and allowed for tracking more case type specific things - like medical records requests, liens, etc. At the same time, it does not connect to as many third …
Chose Clio
After using MyCase for over 5 years, I realized that it was not working for the firm. The billing aspects, as well as the document aspects of the program were not supporting the natural flow of the work done in the firm. I had looked at Clio originally when I made the decision …
Chose Clio
The UI is far better than MyCase. For RocketMatter, it was 6 vs. half dozen. But for a dumb name, our firm may have chosen rocket matter. They do many of the same things.

Clio has the gravitas of having been first and longest to the cloud based law practice management system. …
QuickBooks Online

No answer on this topic

Features
ClioQuickBooks Online
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Clio
-
Ratings
QuickBooks Online
8.1
121 Ratings
7% above category average
Pay calculation00 Ratings8.4110 Ratings
Benefit plan administration00 Ratings7.360 Ratings
Direct deposit files00 Ratings8.5101 Ratings
Salary revision and increment management00 Ratings8.374 Ratings
Reimbursement management00 Ratings7.981 Ratings
Customization
Comparison of Customization features of Product A and Product B
Clio
-
Ratings
QuickBooks Online
7.1
112 Ratings
6% below category average
API for custom integration00 Ratings7.193 Ratings
Plug-ins00 Ratings7.194 Ratings
Security
Comparison of Security features of Product A and Product B
Clio
-
Ratings
QuickBooks Online
8.4
185 Ratings
3% above category average
Single sign-on capability00 Ratings8.5150 Ratings
Role-based user permissions00 Ratings8.3175 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Clio
-
Ratings
QuickBooks Online
8.2
211 Ratings
5% above category average
Dashboards00 Ratings8.3198 Ratings
Standard reports00 Ratings8.5205 Ratings
Custom reports00 Ratings8.0189 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Clio
-
Ratings
QuickBooks Online
8.0
228 Ratings
5% above category average
Accounts payable00 Ratings8.8194 Ratings
Accounts receivable00 Ratings8.8211 Ratings
Cash management00 Ratings8.1194 Ratings
Bank reconciliation00 Ratings9.0217 Ratings
Expense management00 Ratings8.4201 Ratings
Time tracking00 Ratings6.994 Ratings
Fixed asset management00 Ratings8.094 Ratings
Multi-currency support00 Ratings7.548 Ratings
Multi-division support00 Ratings7.479 Ratings
Regulations compliance00 Ratings7.977 Ratings
Electronic tax filing00 Ratings8.1112 Ratings
Self-service portal00 Ratings7.5124 Ratings
Global Financial Support00 Ratings6.840 Ratings
Primary and Secondary Ledgers00 Ratings8.169 Ratings
Intercompany Accounting00 Ratings8.070 Ratings
Localizations00 Ratings7.954 Ratings
Journals and Reconciliations00 Ratings8.5140 Ratings
Enterprise Accounting00 Ratings7.159 Ratings
Configurable Accounting00 Ratings7.986 Ratings
Centralized Rules Framework00 Ratings7.757 Ratings
Standardized Processes00 Ratings8.8104 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Clio
-
Ratings
QuickBooks Online
6.9
88 Ratings
6% below category average
Inventory tracking00 Ratings6.783 Ratings
Automatic reordering00 Ratings7.146 Ratings
Location management00 Ratings7.353 Ratings
Manufacturing module00 Ratings6.636 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Clio
-
Ratings
QuickBooks Online
7.9
140 Ratings
5% above category average
Pricing00 Ratings8.090 Ratings
Order entry00 Ratings7.886 Ratings
Credit card processing00 Ratings8.4108 Ratings
Cost of goods sold00 Ratings8.4106 Ratings
Order Orchestration00 Ratings7.446 Ratings
End-to-end order visibility00 Ratings7.949 Ratings
Order exception Resolution00 Ratings7.442 Ratings
Best Alternatives
ClioQuickBooks Online
Small Businesses

No answers on this topic

QuickBooks Self-Employed (discontinued)
QuickBooks Self-Employed (discontinued)
Score 6.2 out of 10
Medium-sized Companies

No answers on this topic

Zoho Books
Zoho Books
Score 9.1 out of 10
Enterprises

No answers on this topic

Oracle Fusion Cloud Enterprise Performance Management
Oracle Fusion Cloud Enterprise Performance Management
Score 7.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ClioQuickBooks Online
Likelihood to Recommend
8.0
(27 ratings)
8.3
(230 ratings)
Likelihood to Renew
-
(0 ratings)
9.4
(27 ratings)
Usability
8.1
(5 ratings)
8.4
(146 ratings)
Availability
-
(0 ratings)
8.9
(6 ratings)
Performance
-
(0 ratings)
1.0
(5 ratings)
Support Rating
6.4
(4 ratings)
9.8
(70 ratings)
Implementation Rating
-
(0 ratings)
9.9
(7 ratings)
Configurability
-
(0 ratings)
1.0
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
5.0
(1 ratings)
Ease of integration
-
(0 ratings)
1.3
(2 ratings)
Product Scalability
-
(0 ratings)
2.0
(3 ratings)
Professional Services
-
(0 ratings)
5.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
5.0
(3 ratings)
Vendor pre-sale
-
(0 ratings)
5.0
(3 ratings)
User Testimonials
ClioQuickBooks Online
Likelihood to Recommend
Clio
Clio allows our law firm to track all aspects of a matter, such as documents, emails, time entries, tasks, and notes, in one place. This is ideal for our mid-sized law firm, which handles general litigation, personal injury, and family law. A feature we appreciate is the client portal's secure way to share updates, documents, and invoices.
Read full review
Intuit
QBO is a great solution for small and midsize companies. If the goal is to record all transactions and pull reliable financial reports, QBO is a great option. QBO is also a great solution if most operations are run in a system like Ramp. It syncs well with systems like that and turns the data into something management can use to make decisions. QBO is great because so many people use it. It is easy to find training online, and many people have experience with it.
Read full review
Pros
Clio
  • Provides an interface with NextChapter Bankruptcy.
  • Provides an interface with the forms on our website and landing pages to allow for easy transmission of potential clients into our Clio system from these sources with little human intervention.
  • Its billing, invoicing and payment integration makes the billing cycle for clients easier.
Read full review
Intuit
  • Workflows for accounts payable invoice review are terrific.
  • Bill payment allows you to pay vendors online via ACH or check without having to write a physical check, which reduces admin time.
  • The cloud based login lends well to a remote or hybrid work environment for staff.
  • QuickBooks Online allows you to pre-configure vendors' general ledger expense accounts. This helps with general ledger coding accuracy and consistency.
  • QuickBooks Online integrates with Rippling HRIS, Coast, Capital One, JPMorgan Chase, etc., which lends well to an efficient month-end closing and reduced administrative time.
Read full review
Cons
Clio
  • Document management. It's still far easier for me to create Word templates and just use Word.
  • Centralized filing of client files. Like I said, I use Word. I work on a Mac and use Mac's tag structure. Clio should find a way to gather all files that have a certain tag and allow me to access them through Clio. Instead, I use Hazel and DropBox.
  • Case planning and budgeting. I use OmniFocus for project management, a self-created Excel spreadsheet for project budgeting and a cloud-based service for Gantt charts. How hard would it be to add robust project management tools to Clio?
  • Search feature for stored documents and information. Evernote has Clio beat hands-down, but I don't put client-sensitive information (only caselaw) on Evernote.
  • Case notes. This feature may be useful for high-volume practices, but I never use it.
Read full review
Intuit
  • I dislike that the online bill pay option through QuickBooks is required for their invoicing.
  • The auto-fill portion of the customer setup, specifically the company name, is listed, but it also auto-fills in the name portion, which is inconvenient and time-consuming to remove.
Read full review
Likelihood to Renew
Clio
We have been able to streamline our task management and everyday office procedures by using Clio to its fullest potential. We have a hire client retention rate because we can easily keep track of leads and follow ups. Clio Draft is saving us time on drafting legal documents and correspondence espondence. Overall, we are able to save time and money on everything tasks
Read full review
Intuit
It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
Read full review
Usability
Clio
Clio is intuitive and easy to learn. Even new staff or attorneys with limited tech experience can quickly navigate through tasks, matters, billing, and calendars. This reduces training time and increases productivity, especially in a busy mid-sized law firm. Because it’s cloud-based, Clio can be accessed from any device, anywhere. Whether I am working in the office, at home, or in court, I have full access to my cases, documents, and time entries.
Read full review
Intuit
Beyond being overkill for a small org's needs, QBO is constantly stealing screen real estate and attention by hammering users for account upgrades, connecting to one of their approved consultants or buying add-ons. The idea of using a simple configurable bookeeping and light accounting interface is completely missing. At the very least, we should be able to hide functions like inventory that we will never use.
Read full review
Reliability and Availability
Clio
No answers on this topic
Intuit
We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
Read full review
Performance
Clio
No answers on this topic
Intuit
Everything process has its bugs lately with the new interface. Nothing has worked smoothly since this all began last month.
Read full review
Support Rating
Clio
When I contact them, I am told that the person who can help me cannot be reached but that I should call back. When I call, I cannot get ahold of anyone who can help. Sales/support does not respond to my emails. Maybe if you are part of a large firm they treat you differently.
Read full review
Intuit
In my experience, most representatives keep me on the phone for hours, literally, for a single issue and then usually cannot resolve it satisfactorily. I have 10 open cases that need resolution and, in my experience, there has been NO follow-up communication on any of them.
Read full review
Implementation Rating
Clio
No answers on this topic
Intuit
The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
Read full review
Alternatives Considered
Clio
We did not use any other practice management software, but I did evaluate Rocket Matter as a potential alternative. Rocket Matter does not have the same robust intake software that Clio Grow does and therefore it was not even a plausible alternative for us to implement. Clio is constantly updating and evolving based on feedback from users and that makes it the kind of program that can grow with your business needs.
Read full review
Intuit
As a freelance bookkeeper, the Desktop version of QuickBooks Online doesn't allow for ease of access from any device. Having to be on a computer with the software downloaded creates additional work to gain access to all required filings etc. Also, I personally find the linking functionality on the Online version to be much more streamlined and user friendly.
Read full review
Scalability
Clio
No answers on this topic
Intuit
As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
Read full review
Return on Investment
Clio
  • Hard to judge ROI, but it saves us money compared to our old server based system (ProLaw)
  • More accessible from more places. I was able to continue working during a two week trip to the beach.
  • The Client Portal (Clio Connect) is a positive way to send clients document securely, avoids the forwarded email / forwarded attachment problem.
Read full review
Intuit
  • QuickBooks has given us a useful portal by which to get an overview of our financials.
  • QuickBooks has given us a relatively easy way to send out invoices quickly and efficiently.
  • Due to the customization limitations on QuickBooks, we've had to get creative in third-party implementations to better represent our brand and to track financials.
Read full review
ScreenShots

QuickBooks Online Screenshots

Screenshot of the accounting and bank transactions interfaceScreenshot of an overview of the accounting inventoryScreenshot of book marksScreenshot of the business tax overviewScreenshot of the customer hubScreenshot of the dashboard