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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Close CRM

    Score7.9 out of 10
    N/AClose.io is a customer relationship management (CRM) software with call management and sales workflow automation capabilities.

    $19

    per month includes 1 user

    JobDiva

    Score8 out of 10
    N/AJobDiva is a global applicant tracking system (ATS) and front-to-back talent management solution. JobDiva combines a CRM, synchronization with all major job boards and VMS providers, BI analytics, a mobile app, and a resume database. JobDiva also advertises unique search filters for screening resumes.N/A
    Pricing
    Close CRMJobDiva
    Editions & Modules
    Solo
    $9
    per month (paid annually) per user
    Essentials
    $35
    per month (paid annually) per user
    Growth
    $99
    per month (paid annually) per user
    Scale
    $139
    per month (paid annually) per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Close CRMJobDiva
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsThe pricing listed here reflects up to a 35% discount for paying annually. Monthly billing is available at of $19 per user for the Solo plan (only 1 user allowed), $49 per user for the Essentials plan, $109 per user for the Growth plan, and $149 per user for the Scale plan.—
    More Pricing Information
    Community Pulse
    Close CRMJobDiva
    Considered Both Products
    Close
    No answer on this topic
    JobDiva Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    60 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    49 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    35 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    40 Answers
    Features
    Close CRMJobDiva
    Sales Force Automation
    Comparison of Sales Force Automation features of Close CRM and JobDiva
    Feature
    Close CRM
    8.9
    8 Ratings
    13% above category average
    JobDiva
    -
    Ratings
    Customer data management / contact management8.08 Ratings00 Ratings
    Workflow management7.78 Ratings00 Ratings
    Territory management8.01 Ratings00 Ratings
    Opportunity management10.06 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.38 Ratings00 Ratings
    Contract management10.01 Ratings00 Ratings
    Interaction tracking8.38 Ratings00 Ratings
    Channel / partner relationship management9.73 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Close CRM and JobDiva
    Feature
    Close CRM
    8.5
    6 Ratings
    10% above category average
    JobDiva
    -
    Ratings
    Case management8.03 Ratings00 Ratings
    Call center management7.45 Ratings00 Ratings
    Help desk management10.02 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Close CRM and JobDiva
    Feature
    Close CRM
    9.0
    6 Ratings
    15% above category average
    JobDiva
    -
    Ratings
    Lead management8.76 Ratings00 Ratings
    Email marketing9.35 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Close CRM and JobDiva
    Feature
    Close CRM
    7.9
    6 Ratings
    3% above category average
    JobDiva
    -
    Ratings
    Task management8.35 Ratings00 Ratings
    Billing and invoicing management10.01 Ratings00 Ratings
    Reporting5.45 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Close CRM and JobDiva
    Feature
    Close CRM
    7.5
    6 Ratings
    2% below category average
    JobDiva
    -
    Ratings
    Forecasting10.01 Ratings00 Ratings
    Pipeline visualization8.06 Ratings00 Ratings
    Customizable reports4.44 Ratings00 Ratings
    Customization
    Comparison of Customization features of Close CRM and JobDiva
    Feature
    Close CRM
    8.6
    8 Ratings
    12% above category average
    JobDiva
    -
    Ratings
    Custom fields10.07 Ratings00 Ratings
    Custom objects10.02 Ratings00 Ratings
    Scripting environment8.03 Ratings00 Ratings
    API for custom integration6.47 Ratings00 Ratings
    Security
    Comparison of Security features of Close CRM and JobDiva
    Feature
    Close CRM
    8.0
    8 Ratings
    5% below category average
    JobDiva
    -
    Ratings
    Single sign-on capability8.03 Ratings00 Ratings
    Role-based user permissions8.06 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Close CRM and JobDiva
    Feature
    Close CRM
    10.0
    1 Ratings
    28% above category average
    JobDiva
    -
    Ratings
    Social data10.01 Ratings00 Ratings
    Social engagement10.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Close CRM and JobDiva
    Feature
    Close CRM
    6.4
    4 Ratings
    16% below category average
    JobDiva
    -
    Ratings
    Marketing automation6.44 Ratings00 Ratings
    Platform
    Comparison of Platform features of Close CRM and JobDiva
    Feature
    Close CRM
    10.0
    1 Ratings
    27% above category average
    JobDiva
    -
    Ratings
    Mobile access10.01 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Close CRM and JobDiva
    Feature
    Close CRM
    -
    Ratings
    JobDiva
    8.8
    140 Ratings
    11% above category average
    Job Requisition Management00 Ratings9.0137 Ratings
    Company Website Posting00 Ratings9.0121 Ratings
    Publish to Social Media00 Ratings9.9109 Ratings
    Job Search Site Posting00 Ratings9.0129 Ratings
    Customized Application Form00 Ratings8.1108 Ratings
    Resume Management00 Ratings9.0132 Ratings
    Duplicate Candidate Prevention00 Ratings9.9130 Ratings
    Candidate Search00 Ratings10.0139 Ratings
    Applicant Tracking00 Ratings9.0137 Ratings
    Collaboration00 Ratings8.0126 Ratings
    Task Creation and Delegation00 Ratings8.1123 Ratings
    Email Templates00 Ratings9.0131 Ratings
    User Permissions00 Ratings8.1127 Ratings
    Notifications and Alerts00 Ratings8.0129 Ratings
    Reporting00 Ratings8.1133 Ratings
    Best Alternatives
    Close CRMJobDiva
    Small Businesses
    Salesflare
    Score10 out of 10
    Crelate
    Score9.1 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Greenhouse
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Close CRMJobDiva
    Likelihood to Recommend
    9.3
    (8 ratings)
    9.0
    (161 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (24 ratings)
    Usability
    8.7
    (3 ratings)
    9.0
    (12 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (2 ratings)
    Support Rating
    9.3
    (3 ratings)
    9.1
    (79 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (4 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    7.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Close CRMJobDiva
    Likelihood to Recommend
    Close
    Excellent software to increase sales and follow up with existing and new customers. Email and SMS handling are really easy for the sales team, managing leads is really great, and Close merges duplicate leads to help our Data Leads avoid repetitive and unnecessary calls. As mentioned in some comments before, must improve in reports, Close is not appropriate to handle or track agents' hours making it necessary to implement additional software to cover this area.
    Incentivized
    Read full review
    JobDiva Inc.
    The functionality the platform holds is top-notch where I can house details regarding contact information, requested rates, what jobs we're submitting them to, and all the personal information (CV, certifications, degrees, etc) that we obtain from our candidates. It's extremely helpful that I am able to submit candidates externally as that is our M.O. routinely. I really like it.
    Incentivized
    Read full review
    Pros
    Close
    • Email sequences. Create and send a sequence of emails until the sequence finishes or the contact replies to your email. You can also pause the sequence manually.
    • Email sync. Syncs in real time with your email account, which is huge.
    • Zapier integration. We've automated a lot of our pipeline management through the Zapier integration. This saves us soooo much time.
    Incentivized
    Read full review
    JobDiva Inc.
    • Candidate process - sourcing to submittal, do a great job of empowering recruiters
    • Manager contact - single view of contact and all history, makes it very simple to find manager data, history and talking points
    • Reporting - great job with canned reports to help understand where we are across the entire staffing lifecycle
    Incentivized
    Read full review
    Cons
    Close
    • Make it so one can set the time at which the emails go out.
    • Make it easier to set up my workflow.
    Incentivized
    Read full review
    JobDiva Inc.
    • LinkedIn Sales Navigator Integration (I understand LI is holding this up)
    • Report enhancements (i.e.: growth of hotlists, etc)
    • Integration with SeamlessAI
    • Correct delays with BI, be able to set date range before querying data so that it doesn't lag/not load due to vast data.
    • More consolidated product education. Each person seems to only know about their product and not about the other features a client might ask about.
    • I would like more help with feature enablement/road-mapping how we get there rather than just pointing me toward the help section
    • I would love JobDiva to offer clients JobDiva Super User training so we can have our internal experts who understand the tool and possibilities.
    Incentivized
    Read full review
    Likelihood to Renew
    Close
    No answers on this topic
    JobDiva Inc.
    We have invested a lot of time and technically money (on the part of our people) in JobDiva. We had an independent company come in and do a gap analysis to tell us where we were using the product as we should be and where we were not. We are working on correcting things that we are not doing to "best practice" for our business.
    Incentivized
    Read full review
    Usability
    Close
    It's my favorite CRM to recommend to sales organizations. Robust Telephony options including a Power Dialer, SMS, and Voice Drop, are completely integrated into the CRM. The kicker is you can have "Unlimited" contacts where many platforms charge based on the number of users. This can make a huge difference in monthly billing.
    Incentivized
    Read full review
    JobDiva Inc.
    JobDiva is one of the best applicant tracking systems - it's easy for recruiters to use and provides the ability to quickly build a search and filter millions of resumes of available candidates with the required levels of experience, skills or attributes. Jobdiva itself is a very intelligent and powerful tool to recruit and source qualified candidates.
    Read full review
    Performance
    Close
    No answers on this topic
    JobDiva Inc.
    Over all I think JobDiva works well. It has some issues from time to time, but the support staff seems to handle it quickly. The major issue is the email merges getting black listed as spam. That takes away a very important JobDiva feature. That is our major functionality complaint these days
    Incentivized
    Read full review
    Support Rating
    Close
    I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.
    Incentivized
    Read full review
    JobDiva Inc.
    Usually, we don't come across downtime or any such issues. However, whenever required, the Support team is always up and ready to solve it as soon as possible. One of its best features is it always Notifies users of any changes related to any of its uses or new additions.
    Read full review
    In-Person Training
    Close
    No answers on this topic
    JobDiva Inc.
    The support team is quick in responding with to the point answers. Jobidva has few great features like Divareach.
    Incentivized
    Read full review
    Online Training
    Close
    No answers on this topic
    JobDiva Inc.
    I wasnt part of the training as i joined after Ceipal signed agreement with us.
    Incentivized
    Read full review
    Implementation Rating
    Close
    No answers on this topic
    JobDiva Inc.
    This is a SaaS platform so the implementation is easy. One thing to consider is to make sure your organization has agreed to this system. Not all will like it but atleast everyone must understand how this will impact Staffing efforts in a positive way. Once everyone is bought then the rest is smooth. The reason I mention this is because after the implementation some where reluctant to change thus not maximizing JOBDIVA to its full capacity.
    Incentivized
    Read full review
    Alternatives Considered
    Close
    Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
    Incentivized
    Read full review
    JobDiva Inc.
    Bullhorn seemed very focused on integration with LinkedIn but was missing on other factors. WinSearch was lacking as an ATS on all fronts, mass email would go to same people, there was no real prevention of duplicates and there was really no great way to link information and easy access later on
    Incentivized
    Read full review
    Return on Investment
    Close
    • Positive - It's much easier now with Close.io to make sure that no deal falls through the cracks. Therefore helping us recover lost revenue.
    Incentivized
    Read full review
    JobDiva Inc.
    • It had a positive impact of the number of candidates I was able to reach and which actually helped to increase the hiring rate at one of our clients.
    • The reporting system in JobDiva. It actually helped to focus more on the business objectives instead of documenting about each and every employee.
    • The only negative it had was that in a ew positions (asking for niche skills), when it required to submit candidates in a quick time, the other vendors were able t he win the race.
    Read full review
    ScreenShots

    Close CRM Screenshots

    Screenshot of Close's Inbox, which keeps sales team's emails, calls, and follow-ups in one unified view, so nothing slips through the cracks and every lead gets the attention it deserves.Screenshot of Close's Sales Pipeline, which offers a visual overview of every deal in progress, so your team can track opportunities, forecast revenue, and stay focused on moving deals forward.Screenshot of Close's Predictive Dialer. This automatically connects sales reps to live answers back-to-back, eliminating manual dialing and maximizing talk time to reach more prospects in less time.Screenshot of Close's Lead Profiles, which gives team a complete, centralized view of every contact, communication, and activity.Screenshot of Close's Smart Views, which prioritize leads with dynamic, customizable filters that keep sales teams focused.Screenshot of Close's Workflows, which automate repetitive sales tasks and follow-up sequences.

    JobDiva Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot