UiPath Integration Service vs. Workato

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
UiPath Integration Service
Score 5.4 out of 10
N/A
UiPath Integration Service (including technology from Cloud Elements, following UiPath's acquisition of the company in 2021) is a cloud API integration service that uses cooperative apps to connect an organization’s customers, partners and employees to the cloud services they use. The vendor says that by using their pre-built elements, their one-to-many approach connects applications with services, each through a single API. The organization’s app can instantly share data with other applications…N/A
Workato
Score 8.4 out of 10
N/A
Workato is a cloud or on-premise automation and integration platform with enterprise-grade capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300 business applications and enables task automation across apps.N/A
Pricing
UiPath Integration ServiceWorkato
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
UiPath Integration ServiceWorkato
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
UiPath Integration ServiceWorkato
Considered Both Products
UiPath Integration Service
Chose UiPath Integration Service
MuleSoft is also a similar product to Cloud Elements, but is not available as an option in this form. Workato and MuleSoft are competing cloud API connector platforms that perform a similar function to Cloud Elements. We chose Cloud Elements over them because CE provided a …
Workato

No answer on this topic

Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
UiPath Integration ServiceWorkato
Cloud Data Integration
Comparison of Cloud Data Integration features of Product A and Product B
UiPath Integration Service
-
Ratings
Workato
6.3
37 Ratings
26% below category average
Pre-built connectors00 Ratings7.537 Ratings
Connector modification00 Ratings6.335 Ratings
Support for real-time and batch integration00 Ratings4.633 Ratings
Data quality services00 Ratings6.530 Ratings
Data security features00 Ratings7.233 Ratings
Monitoring console00 Ratings5.737 Ratings
Best Alternatives
UiPath Integration ServiceWorkato
Small Businesses
Make
Make
Score 9.2 out of 10
Make
Make
Score 9.2 out of 10
Medium-sized Companies
Zapier
Zapier
Score 8.9 out of 10
Zapier
Zapier
Score 8.9 out of 10
Enterprises
SAP Integration Suite
SAP Integration Suite
Score 8.7 out of 10
SAP Integration Suite
SAP Integration Suite
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
UiPath Integration ServiceWorkato
Likelihood to Recommend
8.6
(8 ratings)
5.9
(37 ratings)
Likelihood to Renew
-
(0 ratings)
1.0
(3 ratings)
Usability
-
(0 ratings)
6.0
(3 ratings)
Support Rating
-
(0 ratings)
8.0
(6 ratings)
Implementation Rating
-
(0 ratings)
3.0
(1 ratings)
User Testimonials
UiPath Integration ServiceWorkato
Likelihood to Recommend
UiPath
Cloud Elements shines when you want to offer multiple options to the user on a type of system, such as supporting integration to CRM and wanting to offer Dynamics, Salesforce, and HubSpot on equal footing. If you only have a single integration with a single system, using Cloud Elements adds an unnecessary layer of abstraction.
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Workato
Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.
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Pros
UiPath
  • The API itself is very robust and easy to use, being a standard REST interface, standard HTTP response codes, well-packaged error messages, etc.
  • Their uptime is great! I think I've seen one (short) 5-minute' blip' the entire time we've been connected for any type of primary function.
  • Their support is top notch, they respond quickly, and the team that works with you is communicative and knowledgable.
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Workato
  • The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
  • Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
  • Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.
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Cons
UiPath
  • The only thing I can think of that they could improve is the quality of the assets they produce in the go-to-market process. This is a huge value add service, but the quality of what was produced was lower than what we would have produced internally. We spent more time going back and forth on the assets than it would have taken us to build them from scratch.
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Workato
  • Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
  • Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.
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Likelihood to Renew
UiPath
No answers on this topic
Workato
We need to develop Enterprise Application Integrations and Workato was not designed for this
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Usability
UiPath
No answers on this topic
Workato
Due to prebuilt recipes, Workato is easy to learn and use for non-technical users if their use case fits the existing recipes. It is not easy for non-technical users to create, modify, debug or maintain complex integrations that are outside the prebuilt recipes.
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Support Rating
UiPath
No answers on this topic
Workato
They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together
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Implementation Rating
UiPath
No answers on this topic
Workato
We discovered that we could not use Workato for our more complex, large enterprise integrations. It was useful for simple workflows that matched the prebuilt recipes.
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Alternatives Considered
UiPath
At the time we found Cloud Elements we found no other option that had a Unified API for cloud storage providers.
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Workato
We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato. We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.
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Return on Investment
UiPath
  • Not my area of expertise, but it made my job as an implementer much easier, especially after finishing the first integration.
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Workato
  • As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
  • For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.
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