CSS Corp in Milpitas, California offers CloudDRIVE, a cloud management platform designed to optimize application performance and reduce costs post cloud migration, and smooth adoption of new cloud capabilities and applications.
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Rubrik
Score 8.9 out of 10
Mid-Size Companies (51-1,000 employees)
Rubrik is cloud data management and enterprise backup software provided by Palo Alto-based Rubrik, Inc. It is a software platform that provides backup, instant recovery, archival, search, analytics, compliance, and copy data management in one secure fabric across data centers and clouds.
It seems to be adequate for those companies that have a lot of information and have the need for many of their workers to integrate or can visualize their information quickly and at any time. It helps to save space on the company's servers and it is very easy to access, it is also easy to use and understand, and it is a scalable storage system
Rubrik is still a relatively new product when compared to other solutions which tackle total data protection. The feature set is quite broad but still needs some refinements. Most of the User Interface is quite straightforward and easy, but some areas are a bit lacking in a description of what the option is used for, or the option is missing. While making the user experience easy, many tunables aren’t present and require a Support Tunnel to be open for a Support person to make a change in the customer’s environment. Seems the first question Support always asks is if you can open a tunnel for them to remote in. Then you’re not able to monitor exactly what they’re doing.
Easy onboarding. We were able to make a connection to our M365 environment in less than 5 minutes, and backups were processing within just a couple minutes after that.
Good customer service. From sales to post-implementation, the staff at Rubrik were helpful, professional, and focused on me.
Set and forget. Outside of regular test restores, I don't have to worry about constantly trying to tweak settings within the Rubrik console to get it working better. It just works.
I gave rating do to the following: The product works great with little time needed to manage to be sure that backups work. Customer is very helpful and respond quickly to resolve errors or answer product questions. The continued education that Rubrik continue to offer such as training, webinars, and blogs.
The GUI was successfully designed to be very easy to use and work through. It is a very logical work flow that is easy to navigate and just makes sense. That is part of the charm when in the moment of stress, you can still find your way around and accomplish the desired recovery.
Rubrik's brik is designed with redundancy in mind, ensuring that if one node experiences issues, others can continue to provide backup and recovery services.
Rubrik support is hands down some of the best product support we have. They know their product and are quick to assist. Submitting support cases is easier and they are very responsive. You don't have to use Rubrik support often but when you do they have your back.
From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.
Basically this cloud is much more practical than others, it is fast and have greater storage capacity, but in reality, almost all cloud applications have the same function.
There is no comparison, Rubrik worked right out of the box and even has support for IBM DB2 databases. Patches and upgrades have been performed without any issues. Database backups are run using default settings without any noticeable impact on the databases/servers and complete as quickly or nearly as quickly as native backups. Cohesity on the other hand needed extensive, on-going, custom tuning via undocumented parameters just to keep it working, and every patch broke the solution which then required more parameter tuning. There were also issues with backup performance, we had balance impact of the backups on the database versus the amount of time it took to run the backups. We even reverted back to native backups for some of our larger databases because they just would not complete in Cohesity.
We are fine with the 1 year or 3 year support options that Rubrik has had. The support for the on-prem hardware has been great too. We've had them for quite a while (4+ years) and no end of support yet.