Data Integrity Simplified
Updated March 01, 2021

Data Integrity Simplified

George Pickersgill | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Rubrik

Rubrik is used as the primary data protection solution.
  • Rubrik simplifies protection of assets and data across the estate, making it easy to protect VMs, SAN, database and OS/file level information.
  • The search function from the very front page makes it very easy to identify data for restore. That ease of use becomes the standard across the entirety of the restoration process - quick and pain free.
  • RBAC access is industry standard in data protection application and it's not different here - again very easy to set up with depth and granularity for those that require it.
  • Automation of restores should be available from the GUI - at present one must configure scripts to interface with the APIs
  • This is the least amount of time I have spent managing backups. The efficiency and reliability mean I spend my time looking at other things.
With the exception of Backup Exec's GRT I rate all features of Rubrik above the competitors i have used. To restore single mail items one must mount the volume/DB into a Kroll server (License provided on request from Rubrik)
I've had some issues with slow file level restores which causes delay in an RTO during a recent outage.

Other than that, VM live mounts to ESX, live mount of MS SQL DBs and the export of AHV VMs have never let me know - really good technology.
The UI is very usable. I've only scratched the surface with the PowerShell module for that reason.

Do you think Rubrik delivers good value for the price?

Yes

Are you happy with Rubrik's feature set?

Yes

Did Rubrik live up to sales and marketing promises?

Yes

Did implementation of Rubrik go as expected?

Yes

Would you buy Rubrik again?

Yes

Especially suited to medium size companies with large end users on virtual desktop environments - the ease of restoration makes accidental deletions almost impact free.

Rubrik Feature Ratings

Universal recovery
10
Live recovery
10
Multiple backup destinations
10
Incremental backup identification
10
Deduplication and file compression
10
Snapshots
10
Management dashboard
10
Platform support
10
Retention options
10

Using Rubrik

6 - IT Architects and Infrastructure Engineers
4 - A general knowledge of backup and recovery and a decent knowledge of the products in the estate being supported and protected
  • Data protection
  • Fast RTO
  • East of maintenance
  • We've used it recently to spin up copies of both VMs and databases to run alongside the original and prove the safety/concept of a particular change.
  • I used the replication and live mount to bring a VM to a different datacenter with about 10 minutes downtime for that service.
  • Category/Folder level backup for AHV
  • Live mount for AHV
We've recently brought more capacity and will likely do the same again.

Evaluating Rubrik and Competitors

Yes - Veeam, Backup Exec.

Both end of life and from different mergers - we needed to consolidate.
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
Ease of use, reputation of the support teams

Rubrik Implementation

  • Third-party professional services
Rubrik came and helped us plug it in.

Further 'Brik' installs will just need network config and will then integrate themselves into the cluster.
Change management was minimal
  • We had no significant issues.

Rubrik Training

  • in-person training
Very easy to take in and pass on.
I've given 5 here as i have not done the Rubrik university stuff - just read their KB which is decent.
Very easy to pick up. Decent online KB to compliment the learning.

Configuring Rubrik

There's only one feature I have found that requires some growth and that's the AHV integration - its just not as mature as the VMWare integration. We need more features.

Other than that it does the job very well. My VMs in AHV are just as protected as the ones I have in VMWare
No - we have not done any customization to the interface
No - we have not done any custom code

Rubrik Support

The Rubrik support team are one of the main reasons I rate this product the way that I do. They're professional, responsive and quite proactive.

All of the people I have dealt with have had great product knowledge of the product and the wider infrastructure that Rubrik interacts with.
ProsCons
Quick Resolution
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support cares about my success
Quick Initial Response
Poor followup
Yes - Yes - an issue with SMB backups that has since been resolved in 5.3
A guy called Josh Steinhouse wrote a PS function and report specifically to help me with my Exchange backup monitoring.

Very good.

Using Rubrik

Its a very intuitive UI. You can likely figure most things out by just clickign around with no formal training.
ProsCons
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • VMWare VM Restores
  • Exchange database restores

Rubrik Reliability

Very easy to add new 'briks' (or nodes as everyone else calls them :P)

as long as the network is plugged in and configured, the briks will discuss among themselves and welcome the new comer into the cluster.
We've never had any issues in over 2 years
Very good - no impact on the network or perfomance of VMs

Integrating Rubrik

  • VMWare
  • AHV
No, Rubrik already had the code in place to facilitate the integration.
  • API (e.g. SOAP or REST)
None - we don;t use it enough to properly comment

Relationship with Rubrik, Inc

The account team were and have been very helpful.
Dan and Andy always keep in touch to make sure things are going well.