Rubrik Review for Mere Mortals
Updated May 20, 2021

Rubrik Review for Mere Mortals

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Rubrik

We use Rubrik to backup and replicate between several states using 2 physical clusters and 4 virtual devices. It is our go to solution for recovery and business continuity. It is our secondary solution for disaster recovery. We currently use organizations to allow all our DBAs to backup up SQL to Rubrik. We have one Windows Oracle team using managed volumes for backup.
  • Support is competent and very responsive.
  • Restores very easy and quick. The Briks themselves are robust enough to handle a workload while the live mounts are being migrated to permanent storage.
  • Customer feedback and feature implementation.
  • I honestly want Rubrik to focus on what they do best. CDM was introduced and IMO it isn't robust enough for this feature.
  • Lot's of backup/replication activity equals a slow GUI. Their needs to be a better balance of storage and CPU.
  • I'd like to see more granular control of SLA retentions.
  • The initial cost itself was far below even a renewed license cost of our existing solution.
  • We now have the confidence from a DR perspective that we have on nearly all servers a 1 hour or less RPO for our replicated backups.
Rubrik was the simplest, cheapest and most feature-filled.
We have not seen an attack on us. We have tested and Rubrik Radar and it worked really well. I have since heard they improved it to narrow down potential threats.
We just started using M365 backup and it has worked extremely well so far.

Do you think Rubrik delivers good value for the price?

Yes

Are you happy with Rubrik's feature set?

Yes

Did Rubrik live up to sales and marketing promises?

Yes

Did implementation of Rubrik go as expected?

Yes

Would you buy Rubrik again?

Yes

I think the organizations work well for SQL backups across our multi-state organization. However, I wish there was more control over notifications.

SQL log backups work well. However they aren't tied to an SLA so they cannot be paused.

Rubrik Feature Ratings

Universal recovery
Not Rated
Live recovery
10
Recovery verification
10
Business application protection
10
Multiple backup destinations
Not Rated
Incremental backup identification
10
Backup to the cloud
8
Deduplication and file compression
9
Snapshots
10
Flexible deployment
7
Management dashboard
9
Platform support
9
Retention options
10
Encryption
10

Using Rubrik

12 - Administrators and DBAs
3 - You have to the product well to be able to be the go-between for the end user and support
  • Server recovery
  • Database recovery and refresh
  • file recovery
  • tertiary NAS file backup
  • Test and dev database refresh from replicated SQL data
  • Ransomware protection
Rubrik has proven itself time and again

Evaluating Rubrik and Competitors

Yes - Avamar because it was behind the times and always playing catch up. It required babysitting.
  • Price
  • Product Features
  • Product Usability
If I knew what I know now, I wouldn't have taken so long.

Rubrik Implementation

No. Support does an amazing job.
Change management was minimal
  • Adding too many servers at one time.

Rubrik Support

There have been some people who didn't seem as knowledgeable. I was always able to escalate and get the problem resolved.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes. A 24/7 shop needs 24/7 support.
Yes - Yes. There has always been a workaround or a patch level release.
They always provide exceptional support.

Using Rubrik

Because you really don't even need the documentation. It is that intuitve.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Assigning protection policies
  • Organizations are the most but not horrible