Great product and improving with every release.
Updated March 26, 2024

Great product and improving with every release.

Burhan Shakil | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Rubrik

Rubrik is the primary backup product we use. It is currently used to backup our virtual infrastructure running on VMWare. Our backup is stored on Rubrik Briks and also archived to S3 Storage. Overall the product is rock solid with great features. Other than our primary backup solution this is also major part of our DR Recovery plan. In case of disaster we can restore our VMs to AWS using Rubrik Cluster on AWS.
  • Direct Live backup of VMs using Native snapshot technology
  • Cloud Integration for Archiving of Data
  • Instant restore of VM using live mount on Rubrik Flash Storage
  • 0 day local retention of VMs. It keeps atleast one copy of VM on local brik
  • No way to assign a specific encryption key for a specific VM
  • Some Disk Consolidation and Deduplication issues.
  • Positive ROI as primary DR Product
  • Negative Impact as our previous backup solutions supported Granular Backup of AD
  • CommVault and Veeam Backup & Replication
Rubrik is direct replacement of VEEAM. But bare metal recovery of Commvault was better.

Do you think Rubrik delivers good value for the price?


Are you happy with Rubrik's feature set?


Did Rubrik live up to sales and marketing promises?


Did implementation of Rubrik go as expected?


Would you buy Rubrik again?


It is perfect for taking backups of Virtualized environments. While it supports taking file share backups the process is not as intuitive as VM level backups. Legacy Systems: If your organization heavily relies on legacy systems that are not virtualized or cloud ready, Rubrik's strengths in modern IT environments may not be fully realized. Legacy Systems: If your organization heavily relies on legacy systems that are not virtualized or cloud-ready, Rubrik's strengths in modern IT environments may not be fully realized.

Rubrik Feature Ratings

Universal recovery
Instant recovery
Recovery verification
Business application protection
Multiple backup destinations
Incremental backup identification
Backup to the cloud
Deduplication and file compression
Flexible deployment
Management dashboard
Platform support
Retention options

Using Rubrik

  • Using AWS as DR Site
  • Using Glacier to store media backups
  • NAS Direct Backup option
Amazing product with strong support team

Evaluating Rubrik and Competitors

Yes - Commvault and VEEAM
  • Product Features
  • Product Usability
Understand rubrik licensing costs.

Rubrik Implementation

The most important thing about implementing any backup solution is to get all IT departments to work together.
  • Implemented in-house
  • Third-party professional services
We implemented it with the help of Rubrik engineers.
Change management was minimal
  • Data Migration from previous backup
  • Capacity Planning
  • Legacy Systems

Rubrik Training

If you have prior experience with backup solutions and are comfortable with concepts like data protection policies and recovery procedures, you may find Rubrik's interface and policy-driven approach relatively intuitive. Many IT professionals with a background in backup management can learn to navigate and use Rubrik effectively without formal training.For IT Professionals New to Backup Solutions:

Configuring Rubrik

Just Right: It has a very simple interface with policy driven approach. Yet it is very scalable and allows automation for complex scenarios.
Understand your data and workloads. Define policies Implement Tiered Backup Strategy Leverage Automation Regularly Test Backups Configure Monitoring and Alerts. Perform Regular Updates and Maintenance. Enable Compliance Reports
No - there is no facility to customize the interface
No - the product does not support adding custom code

Rubrik Support

Product is rock solid and support has been great as well. We have never had any issues that the support could not resolve
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Quick Initial Response
Yes, Backups and its maintenance is important to us
Yes - Yes, We had a VM that was using rubrik storage 5 times its size. It was a snapshot issue that the support was able to fix
Everytime. All of our rubrik software upgrades are done by support. We just contact and schedule and they perform the upgrades

Using Rubrik

Rubrik is very easy to use backup tool. The navigation and interface are very straightforward. Allows multiple options of Automation and policy management. API access allows further customization and automation opportunities. Support experience and documentation has been overall very positive.
Like to use
Relatively simple
Easy to use
Well integrated
Quick to learn
Feel confident using
Requires technical support
  • Backup configuration and management
  • Automation using API and policies
  • Reporting mainly related to capacity and usage.

Rubrik Reliability

Rubrik allows multi-site deployment and cloud integration. But we are currently only using Rubrik in one location with Archives in Cloud
Rubrik's brik is designed with redundancy in mind, ensuring that if one node experiences issues, others can continue to provide backup and recovery services.
Interface is very simple and fast.

Integrating Rubrik

Rubrik integration with supported hypervisors is flawless. Once the connection is established, and the SLAs are configured, you hardly need to touch anything. Rubrik sends you daily report for VMs that are missing the SLA. For bare metal appliances and servers you can also use the agent to take direct backup.
  • S3 Archive
  • MS SQL
  • Fileshares (NFS, SMB)
  • VMWare
Not at all. We had some initial difficulties with our SQL backup but those were all resolved with the help of Rubrik support.
  • HyperV
We are currently planning to switch hypervisors from VMWare to HyperV so it will be a good testing opportunity for both hypervisors and their integration with Rubrik
  • File import/export
  • API (e.g. SOAP or REST)
You can configure Folder based SLA policies for automated backups of newly commissioned VMs in VMWare. This way you can have a catch all SLA for all VMs and you can manually configure any exceptions. Also make sure Rubrik Agent is installed on clustered Windows server to take VSS consistent snapshots.

Relationship with Rubrik, Inc

Rubrik has somewhat confusing licensing and feature naming related to cloud options. But the support is able to help us navigate through the contracts and understand the features useful for our environment. Rubrik is also able to provide a POC appliance to test and verify the functionality as part of the purchase.
Rubrik's pricing and licensing is not very transparent and can be very complex with hybrid environments. It takes us weeks of negotiation to understand the licensing and pricing model suitable for our needs.