Likelihood to Recommend Based on my experience, Cloudflare is well-suited for high-traffic websites and probably e-commerce platforms. Cloudflare can mitigate the risk of attacks on these websites using WAF and DNS protection mechanisms and provide cached content to the end-users quickly. The websites where it is not suitable are those that need high security and compliance requirements as Cloudflare might not meet all those criteria.
Read full review It works very well as long as your protected forms are located on specific pages.However, it is less suitable if, for example, you have a login form on every page of your website. As a JavaScript needs to be injected on every page for bot detection, which increases the number of license-relevant requests - which may increase your licensing costs
Read full review Pros Registrar and DNS services are impeccable, with registrations done at cost and without ADs. DNS services setting standards for speed of resolution. DDOS protection. With their content distribution network to back them they have the bandwidth and tools to be both proactive and reactive to bad actors. WAF - Their Web Application Firewall helps mitigate common site vulnerabilities and has active zero-day protection running for breaking exploits Read full review Quickly helps mitigate the retooling and newer advanced bot attacks Excellent customer service from our f5 bot Defense team/partners Easy to do Traffic Analysis/False Positive reviews with their dashboard of data Our F5 Security/Solutions Architect and TAM is always there for us whenever we need them First class service by the F5 Distributed Cloud Bot DefenseSOC, the Tactics Team, the F5 Testing person that helps us, the mobile SDK experts, the Client-Side Signals experts and F5 management Industry best Threat Briefings Not only is F5 Distributed Cloud Bot Defense great at stopping the advanced bot attacks, they also have protection against any tampering or replay attacks. Read full review Cons In some cases, using Cloudflare can actually lead to slower website speeds if the network is congested or if the website's traffic is particularly heavy. Some website owners may find that the level of customization offered by Cloudflare is limited, especially in comparison to other solutions. While Cloudflare is easy to set up and manage, it may be too complex for users who are not familiar with web technologies. Read full review On a technical side, we've had a lot of deployment issues. This is not a one-sprint solution. We ran into undocumented failure modes and had to rely on L2 and L3 customer support, delaying troubleshooting significantly [in our experience]. Accurate log ingestion is a larger challenge than one would want in a security tool. Read full review Likelihood to Renew lower cost
Read full review Usability Everything is extremely concise and all settings apply immediately and take effect globally. There is no reason to explicitly plan/think in terms of individual regions as one would have to traditional cloud offerings (AWS, OCI, Azure). All Cloudflare products integrate seamless as part of a single pipeline that executes from request to response.
Read full review Reliability and Availability In 6+ years of relying on Cloudflare, I think we experienced one or two brief outages that were Cloudflare's fault.
Read full review Performance Their Argo for the global network is the core feature we love.
Read full review Support Rating I have only used their support a few times, and most times, they are responsive and able to resolve my issue with a minimal amount of time and effort. However, there was one instance where I simply asked about how to purchase some more resources (redirect rules), and I received some type of automated/AI response that was very unhelpful and gave me no opportunity to escalate to a person.
Read full review Support is quick to respond. They help guide you through any issues you have and ensure everything has been resolved before disconnecting. Wait times can vary, but it depends on the time of day. Eventually, excellent support is reached, and you can learn a few things from them as well.
Read full review Implementation Rating Very well executed implementation where our team was able to handle the implementation with guidance.
Read full review Implementation of Distributed Cloud is accomplished a few different ways, it would pay to meet with the F5 team and map out your implementation prior to acquisition to make sure you Infrastructure and Operations teams are aligned to the approach and requirements.
Read full review Alternatives Considered They have the most generous free offering, and after the free offering limit is reached - you're still getting plenty of value for the buck.
They have very good reputation.
They have an ever expanding list of tools that can support multiple scenarios under one roof.
Read full review F5 Distributed Cloud Bot Defense provides strong protection against automated threats, but there are always opportunities for enhancement.
Read full review Scalability They are built for scale and have the capacity to handle all the traffic we could ever expect to get.
Read full review Return on Investment A lot of requests are cached and so egress costs from downstream providers are mitigated. DDoS protection has also managed to keep our site up and our cloud computing bill down. Setting up a proxy with a worker made putting various Google Cloud Functions running behind a single URL very easy and performant. Plus they offer API Shield on top of this. Read full review We experience large web/data scraping attack campaigns and F5 Distributed Cloud Bot Defense over the years has helped mitigate these for us and significantly reducing load off of our origin servers. Also, we experience many large Credential Stuffing attacks and F5 Distributed Cloud Bot Defense helps us stop these attacks and protects our customers. Read full review ScreenShots