TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cloudingo

    Score7.6 out of 10
    N/ACloudingo - a cloud-based SaaS, connects to salesforce.com and allows system administrators to scan their entire database for similar or duplicate records. Cloudingo was launched in late 2011. It is well known for its ease-of-use and rich user experience.

    $83

    per month

    Domo

    Score8.5 out of 10
    N/ADomo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects, and develop new apps.N/A
    Pricing
    CloudingoDomo
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CloudingoDomo
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CloudingoDomo
    Considered Both Products
    Symphonic Source
    No answer on this topic
    Domo
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    18 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    12 Answers
    Features
    CloudingoDomo
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Cloudingo and Domo
    Feature
    Cloudingo
    -
    Ratings
    Domo
    9.8
    72 Ratings
    18% above category average
    Pixel Perfect reports00 Ratings9.750 Ratings
    Customizable dashboards00 Ratings9.972 Ratings
    Report Formatting Templates00 Ratings9.765 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Cloudingo and Domo
    Feature
    Cloudingo
    -
    Ratings
    Domo
    9.5
    71 Ratings
    17% above category average
    Drill-down analysis00 Ratings9.670 Ratings
    Formatting capabilities00 Ratings9.669 Ratings
    Integration with R or other statistical packages00 Ratings9.01 Ratings
    Report sharing and collaboration00 Ratings9.971 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Cloudingo and Domo
    Feature
    Cloudingo
    -
    Ratings
    Domo
    9.0
    69 Ratings
    9% above category average
    Publish to Web00 Ratings9.954 Ratings
    Publish to PDF00 Ratings9.656 Ratings
    Report Versioning00 Ratings7.01 Ratings
    Report Delivery Scheduling00 Ratings9.765 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Cloudingo and Domo
    Feature
    Cloudingo
    -
    Ratings
    Domo
    8.9
    70 Ratings
    11% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings9.870 Ratings
    Location Analytics / Geographic Visualization00 Ratings9.864 Ratings
    Predictive Analytics00 Ratings7.01 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Cloudingo and Domo
    Feature
    Cloudingo
    -
    Ratings
    Domo
    9.7
    71 Ratings
    13% above category average
    Multi-User Support (named login)00 Ratings9.868 Ratings
    Role-Based Security Model00 Ratings9.765 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings9.669 Ratings
    Report-Level Access Control00 Ratings9.74 Ratings
    Single Sign-On (SSO)00 Ratings10.01 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Cloudingo and Domo
    Feature
    Cloudingo
    -
    Ratings
    Domo
    9.0
    63 Ratings
    15% above category average
    Responsive Design for Web Access00 Ratings8.661 Ratings
    Mobile Application00 Ratings8.752 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.760 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Cloudingo and Domo
    Feature
    Cloudingo
    -
    Ratings
    Domo
    7.7
    1 Ratings
    1% below category average
    REST API00 Ratings8.01 Ratings
    Javascript API00 Ratings8.01 Ratings
    iFrames00 Ratings8.01 Ratings
    Java API00 Ratings8.01 Ratings
    Themeable User Interface (UI)00 Ratings7.01 Ratings
    Customizable Platform (Open Source)00 Ratings7.01 Ratings
    Best Alternatives
    CloudingoDomo
    Small Businesses
    Dataloader.io
    Score10 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    DemandTools
    Score10 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    DemandTools
    Score10 out of 10
    Sisense
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CloudingoDomo
    Likelihood to Recommend
    8.7
    (7 ratings)
    10.0
    (75 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.0
    (2 ratings)
    Usability
    8.0
    (2 ratings)
    9.8
    (36 ratings)
    Support Rating
    8.0
    (3 ratings)
    9.2
    (14 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.1
    (21 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (35 ratings)
    Data Sources
    -
    (0 ratings)
    8.3
    (35 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.5
    (6 ratings)
    User Testimonials
    CloudingoDomo
    Likelihood to Recommend
    Symphonic Source
    Cloudingo is great at mass merging account and contact records based off a specific criteria instead of having to do it manually within the record in SF. It also is easy to analyze a record while in a mass merge to see if you need to edit some values. However, having other standard objects would be very beneficial and even having it for custom objects could be helpful.
    Incentivized
    Read full review
    Domo
    I believe that companies that record large amounts of data about their product, service employers KPIs, etc, can make the best out of Domo for reporting and data analysis, but if a company handles little data and is not recording this consistently, it will not be of much use.
    Read full review
    Pros
    Symphonic Source
    • Cloudingo displays a single dashboard view of the quality of data you have in Salesforce. You no longer have to guess how much of your CRM is "clean" or "dirty".
    • Cloudingo allows you to test functionality in Salesforce Sandbox prior to conducting changes in Salesforce Production. I highly recommend thoroughly testing functionality prior to making changes in your live CRM.
    • Cloudingo allows you to mass merge and converts records automatically and manually either individually or in groups. This saves a lot of manual time in trying to keep your CRM's data clean.
    Incentivized
    Read full review
    Domo
    • Exceptional Transform area of the platform - any/all raw data can be manipulated and combined to create datasources that are very useful for our departments.
    • Visualization layer is clean and is very business presentable. Its simple but includes depth. Visuals can be created/used by all roles throughout our firm, its not limited to analysts.
    • Ability to communicate and talk about insights in the data - the communication tool is exceptional. I can @ mention specific users to bring attention to a discovery. I can start a private chat. I can annotate and communicate what I am seeing. I love it.
    • Mobile experience is excellent. When I am on the road i can actively monitor and engage with my team due to my Domo dashboard on my mobile device. Its amazing to run the business and not worry while away from the office.
    Incentivized
    Read full review
    Cons
    Symphonic Source
    • I would love to have a multi-user mode. I realize this very difficult though given I as an admin can see records my peers cannot.
    Read full review
    Domo
    • Copying Reports - In Excel or Google Sheets, I like to make copies of similar reports and modify them as necessary for users. In Domo, makes copies of reports (called cards) but all copies are connected. So if you adjust the copy, it changes the original. This means a user has to recreate the report from scratch and then adjust it.
    • Unforgiving SQL - Domo does allow users to write their own SQL codes, which is great. However, Domo's SQL code is pickier than the other SQL database I've used (Metabase).
    • Text Alerts - Domo's alerts aren't always the smartest. Some of my dashboards are about the sales teams monthly performance and I get notified when there is a change of more than 20%. I always get notified at the start of the month that reports have changed from 'x' number to zero. This is expected because it's a monthly report and I hate getting texts about it. The only reason I don't term them off so I can be aware if something breaks in the middle of the month.
    Incentivized
    Read full review
    Likelihood to Renew
    Symphonic Source
    We spend enough money on Salesforce that the cost of Cloudingo when compared with its benefits is extremely small. We've been able to see measurable KPIs move as a result of the work we've done with Cloudingo
    Read full review
    Domo
    Domo is a great up-and-coming product. There are many fantastic features that are extremely compelling to our end users, which makes Domo a great fit for our organization. As with many BI tools, there are items on the wish list that could make implementation, administration and usage easier, but I believe these will be addressed over time as the product matures and evolves. The overall concept and approach of this solution has definitely raised the bar in this area of expertise and I would like to see things advance in giving the enterprise tools that will make decision making easier and more robust in the future.
    Read full review
    Usability
    Symphonic Source
    Very usable. I have not spent enough time to fully grasp the capabilities. The interface is fairly intuitive, and I think with more time, I would grasp it very well.
    Incentivized
    Read full review
    Domo
    The built-in user support and intuitive design of Domo makes it simple to learn and use. I find I can spend hours drilling deep, or else quickly gain an overview in just a few minutes. This is a great advantage since the flexibility fits well with the demands of my role. I enjoy using Domo since I know it will give me comparative data across almost every variable I might want to explore - I look forward to it!
    Incentivized
    Read full review
    Support Rating
    Symphonic Source
    I have had to reach out to Cloudingo support several times. They almost always respond that same day. Often times they will call me directly to fix the problem or walk me through best practices. They even reach out after the fact to make sure that everything worked okay. They are also kind and personable.
    Incentivized
    Read full review
    Domo
    Pretty responsive. It took a while to get a response in selecting data points for our particular cards. Might have taken about a month? I am not sure if this was something on our end or Domo's end. But haven't had any other issues yet that required additional support from Domo.
    Incentivized
    Read full review
    Implementation Rating
    Symphonic Source
    For us it was just a matter of committing the 10 minutes to install it from the AppExchange. It automatically builds out a dashboard based on standard filters and you get a lot of insight from them. We then copied some of the standard ones and pulled two from a filter library that rounded out what we needed. I wish I had done this months before given how little of my time it actually took.
    Read full review
    Domo
    It is a true web-based application so implementation is much easier and smoother compared to other non-web based BI solutions. Also, they offered consulting services during the implementation process, which was helpful. Also, they provided lots of on-demand training courses and videos, which I liked.
    Incentivized
    Read full review
    Alternatives Considered
    Symphonic Source
    We considered DemandTools CRMFusion. As a small company with a limited budget, it was considerably more expensive than Cloudingo. It also was an installable, on-premise piece of software which is a big drawback. While the reviews of CRMFusion on TrustRadius were very positive, it appeared to have a steeper learning curve as well. So the combination of cloud-based, easier-to-use, and lower price led us to select Cloudingo over CRMFusion.
    Incentivized
    Read full review
    Domo
    At the end of the day, end-user adoption and taking the burden of IT to build reports was my goal. Demoing and testing many BI tools, DOMO is the one that allowed both to happen.
    Incentivized
    Read full review
    Return on Investment
    Symphonic Source
    • Neglected and not used due to destructive automation
    • Fear of cleaning up data
    • Not wanting a human to do proper cleansing
    Incentivized
    Read full review
    Domo
    • I mentioned a "previously un-analyzable" dataset that we were able to visualize in Domo - the result was business re-alignment for increased productivity, cost savings and ROI.
    • It's tough to quantify the ability to provide insights that have been desired for years but not possible - we continue to amaze our executives and product managers with the analysis we can provide.
    Incentivized
    Read full review
    ScreenShots

    Domo Screenshots

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