CloudTalk vs. PhoneBurner
CloudTalk vs. PhoneBurner
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
CloudTalk | N/A | CloudTalk is cloud-based call center software for sales and support teams of all sizes, looking to improve customer experiences through more personalized, data-driven customer interactions. The vendor aims to help teams communicate clearly and efficiently. With CloudTalk users can get local, mobile or toll-free numbers from more than 140+ countries across the world. The vendor says they offer integration with important tools (such a CRM, Helpdesk, or… | $20 per user/month (invoiced annually) | |
PhoneBurner | Small Businesses (1-50 employees) | PhoneBurner is an automatic phone dialing system. It provides the ability to load a list of contacts and includes a built-in contact manager. It allows users to record a voicemail message and to choose which contacts to call. | $149 per user, per month |
CloudTalk | PhoneBurner | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
|
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | No contracts. No setup fees. No per minutes fees. No credit card free trial. Save 15% with an annual plan. Admin account is free unless engaged in dialing. | ||||||||||||||
More Pricing Information |
CloudTalk | PhoneBurner | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
CloudTalk | PhoneBurner | ||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Contact Center Software |
| ||||||||||||||||||||||||||||||||||||||||||
Workforce Optimization (WFO) |
| ||||||||||||||||||||||||||||||||||||||||||
Preview Dialer |
| ||||||||||||||||||||||||||||||||||||||||||
Core Dialer |
| ||||||||||||||||||||||||||||||||||||||||||
Call Follow-up and Quality Assurance |
|
CloudTalk | PhoneBurner | |
---|---|---|
Small Businesses | Nextiva Contact Center Score 9.0 out of 10 | Salesmate Score 9.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Dialpad Ai Sales Center Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CloudTalk | PhoneBurner | |
---|---|---|
Likelihood to Recommend | 10.0 (45 ratings) | 6.5 (8 ratings) |
Likelihood to Renew | 8.2 (1 ratings) | - (0 ratings) |
Usability | 7.7 (5 ratings) | 9.3 (3 ratings) |
Support Rating | 3.6 (11 ratings) | 8.6 (5 ratings) |
Implementation Rating | 8.2 (1 ratings) | - (0 ratings) |
CloudTalk | PhoneBurner | |
---|---|---|
Likelihood to Recommend | CloudTalk.io | PhoneBurner |
Pros | CloudTalk.io | PhoneBurner |
Cons | CloudTalk.io | PhoneBurner |
Likelihood to Renew | CloudTalk.io | PhoneBurner No answers on this topic |
Usability | CloudTalk.io | PhoneBurner |
Support Rating | CloudTalk.io | PhoneBurner |
Alternatives Considered | CloudTalk.io | PhoneBurner |
Return on Investment | CloudTalk.io | PhoneBurner |
ScreenShots | CloudTalk Screenshots | PhoneBurner Screenshots |