Likelihood to Recommend
Clover is well suited for high-volume environments where quality and dependability are paramount. The hardware can scale easily and always looks good on the counter. I have even seen Clover hardware used in small mom-and-pop type stores. The ability to swing the monitor around for signature is really nice. Customers appreciate the ease of use. The stations we have to use nice large bright screens. Not familiar enough with the Clover product line to know if the smaller screen sizes are available for applications where space is a concern.
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Shopify is a great platform for small to medium-sized businesses looking to set up an online store. It's easy to use, offers a wide range of features and integrations, and is perfect for businesses in the retail and food industry. However, large enterprise businesses with complex and custom needs may find Shopify less suitable.
Read full review Pros Ease of set up with one or multiple locations. Ease of use from day to day functions to reporting to transaction investigations. Simple and adaptable functionality with access to the tablet or the portal. Intuitive back office management portal Read full review It is definitely easy to set up and get going. This does not take a lot of work or effort on the user end, especially if using templates. Low code platform. You can. make customizations without code. The integrations are diverse and increase functionality. Read full review Cons Customer service could use some improvement. Apps inside the "more tools" app are very unclear. Dashboard is a little difficult to understand. Read full review The main drawback that I am facing in Shopify for a long time is that their sales analytics system is not up to mark. As I am using Shopify to run different stores for my organization it does not get updated after-sales and does not provide the right analytics about the product strength and number of sales. Secondly, Shopify has different apps which are best to run the store on max strength but they are very much costly like inventory management, generating multiple discount codes, and more robust customizable editing. Read full review Likelihood to Renew
Nothing we have used in the past or have seen thus far even comes close to offering what we get with Shopify Plus, especially for the price. You cannot even come close to getting what we are getting at the price we pay. We are beyond thrilled and Shopify Plus meets and exceeds all of our needs and expectations. We love it!
Read full review Usability
There are numerous aspects to Clover's usability: the usability of their point of sale systems, the usability of their CRM and web dashboards, and the technical side of integrating with other third-party services. All are top tier. Clover's usability is excellent and I have never had a problem figuring out how to use their services at any level. The POS system has a very low barrier to entry and an easy learning curve for newcomers.
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I think most people are able to suer Shopify that have used a computer. There are some features that take a bit longer to learn. If you are not a creative person it may be a bit more difficult to learn the website customization, but with a help guide or tutorial it will only take a few tries to understand how to work the interface
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We rarely have problems, but when we do, they are major and the system becomes unusable. While Customer Support does eventually respond and fix the issue, they can take a long time. If a major problem occurs on a weekend during the dinner rush, it can be catastrophic to sales and customer returns.
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In terms of support I give Shopify a 9 out of 10 because they're always very friendly and thorough, and they personally can't solve my problem for me they always point me in the proper direction with the proper information I need to move forward
Read full review Implementation Rating
Just start now and make the switch, the sooner the better. You will love it and it is really a simple process
Read full review Alternatives Considered
Clover is great because they have their own equipment, but it would be nice to make it more mobile and use it on an app from anywhere. Sometimes we go to events and have to use Square, which is another great option. For small businesses I would definitely recommend using something like Square because it doesn't have the monthly fees, it is by transaction only.
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The old platform that I used could not help us to meet our requirements. It was not helping us properly, then I got to know about Shopify and started using it. After 1 month [of] usage of Shopify we could understand that this is the best platform [for E-commerce] to make better sales and goodwill. Shopify helped us to get a proper idea of the analytics of the website. Shopify [supports] most of the [applications] and helps us to make better results.
Read full review Return on Investment Clover has positively impacted our finances as we regularly purchase from our local shops for meetings or lunches and now we can save money/earn promotions. Read full review Small vendor can't make more sell as they needs to pay monthly plan and commission on sale. For large vendor it is really good sell products easily to using powerful SEO features and Shopify promotes products on they side also. Used power algorithm for Abandoned cart and catalog search. Read full review ScreenShots