Likelihood to Recommend CMiC is a robust platform best suited for large companies with resources for implementation and management of the program. One analogy is CMiC is like a droid phone where the user must decide how to use all the features of the program (as opposed to an iPhone where most configuration decisions are made for the user). Smaller companies with limited resources can struggle with CMiC both with the expense and configuration.
Read full review InEight is our go-to SaaS solution for estimation and project management. It is a critical part of our revenue generation cycle. InEight has provided us with extensive insight into the estimation process and seamlessly integrated with our project management software. Moreover, we use InEight daily, the software is a powerhouse of information and the more you add to the database the more powerful the tool becomes.
Read full review Pros The user interface is similar to that of other project management software applications so folks in our company that had previously used other applications have been able to switch over fairly easily. I really like the software and it was much less expensive than other applications. I like the mobile application so that our superintendents can view the documentation on their phones. I really like the punch list capability mobile field, however, we have a hard time getting our superintendents to use it for some reason. Read full review Tagging segments of work. User defined views and descriptions for all screens. Customizable ribbons to provide an efficient use of the software. Multiple layers/dependents to allow for an extreme drill down of the work and the ability to roll up to a more useful level for upper management review. You can bid the work as you would build it, in detail. Read full review Cons Needs to be more user friendly on the mobile side of the platform. Ease of use is key here. There is not much instruction or support in standing up some programs like deploying ECM for outlook, making Collaboration Gateway work, or setting up the system for getting Plans available on the mobile devices. Security configuration is extremely detailed and spread throughout the system. It is extremely hard to make adjustments to a person's security unless you know exactly where to look, which requires years of experience but shouldn't. Read full review We do not use the search engine since it was last modified. It is no longer user friendly. We used to like the way we could change the position of line items. The function has been changed to where it is not user friendly anymore. The "Save" and "Delete" options are right next to each other. I have been after Ineight to change these for a long time but they have not. Read full review Likelihood to Renew This is a platform that would continue to be in the best interest for our company. I just hope that CMiC support removes the gaps between the enhancements that they create to better the system to what they currently have
Read full review Some features with InEight's TeamBinder are worthy of single use, however the review feature and subsequent revision and version numbering could be improved. We will be aiming to roll out the package to encompass our internal documentation in the near future and will be in a better position to judge the usability after that point in time.
Read full review Usability I believe it isn't easy to use and is unintuitive. Undecipherable error messages appear throughout the application without indicating what is wrong or how to correct it, in my experience. The terminology on the screens is specific to Canada, which adds to the confusion.
Read full review I would give it an 8 out of 10 because the software can be a bit cumbersome to new users. It also takes a long time to set up the library and input all of your companies needs so that the software will provide the level of service required to estimate projects. However, once the software is set up it is a powerful tool. We only use a portion of what the software is capable of delivering
Read full review Reliability and Availability Sometimes since this is a cloud based product the system can become slow but we haven’t had any issues of availability without CMiC first letting us know it would be down
Read full review Performance Reports are pretty shown to run but general pages typically load pretty quick.
Read full review Support Rating The support team [has] been in touch with our deployment team and has given them effective guidance up to completion. It has helped us in [the] best methods of resource allocation and secure record-keeping process. We have tracked all our billing information and made the right payments with documentation and avoided [unnecessary losses]. [The] support team has [to] lead our teams to the right channels and empowering our team with the right skills for maximum production.
Read full review Every time I have contacted support, they have gotten back to [me] quickly and with a few solutions. I like that they seem to be US-based, so there is no language barrier when I try to communicate my problem. For the few times, they did not have a solution ready, they told me they would respond later after further research, and they actually followed up! Better than most support I have used in the past with other software.
Read full review In-Person Training The training was on system functions and not really how best to use it for our business. It would have been nice to be provided recommendations for use rather than just a blank slate of functionality.
Read full review Online Training I felt the training was good and the trainers knew the software.
Read full review Implementation Rating Lots of confusion between sales and implementation regarding what was included and not included...the security encountered a "bug" and made it extremely difficult to set up roles and individual responsibilities
Read full review Since the original inception, I have been required to overhaul the system so that it is more user friendly and combines both aspects of our business, documentation and drawings. Being able to control revision and version numbering has been a key struggle that only staff training has been able to mark this as complete.
Read full review Alternatives Considered CMiC Construction Platform is the best price point in the market. Others are revenue-based billings, and the annual fees reflect as such. CMiC Construction Platform support staff is generally amazing and offers real-time support on critical issues. The imaging and workflow functions are real-time savers. CMiC Construction Platform is generally a smaller and in touch organization that treats your team like their own and stays with you after the purchase.
Ejay Gering Vice President of Construction and Field Operations
Read full review Allows you to save all file types to a document, easily identify which formats you do and don’t have and manage which formats you issue. Great bulk functionality. Manage multiple projects and large volume of documentation easily with less staff. Read full review Scalability CMiC has several key features that can either work together or independently depending on your companies needs.
Read full review We do not use the entire suite of InEight products. We use InEight Estimate and Control. These tools are vital to our company growth, management, and interactions with clients. The wealth of information and access to reports, scheduling, costing, forecasting and budgeting has been a game changer. We are thrilled with the features of control and estimate. We honestly don't utilize the software to its full potential.
Read full review Return on Investment Better project visibility, surely. I can step into a former project and see how well/poorly it was run. Forecasting underway - nearly complete with year 2. Cost status tracking - this has been valuable, especially when figuring out how much of a liquid budget is left over. Read full review More detailed estimates for projects and alternative deliver partners. Able to reduce estimating time entry time on projects with assemblies allowing for more review of plans and specifications. Excellent tool for remote estimates allowing for more involvement from field construction personnel. Read full review ScreenShots CMiC Construction Platform Screenshots