CrashPlan vs. Veeam Backup for AWS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CrashPlan
Score 8.4 out of 10
N/A
CrashPlan® provides secure, scalable, and straightforward endpoint data backup, to help organizations recover from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware, or an as-of-yet-undiscovered calamity.
$2.99
per month
Veeam Backup for AWS
Score 8.1 out of 10
N/A
Veeam® delivers native, automated AWS backup and disaster recovery to protect and manage Amazon EC2, Amazon RDS, Amazon EFS and Amazon VPC data. Veeam states it is built with simplicity, scalability, savings and security in mind, so users can eliminate the risk of data loss for AWS services.
$40
per year instance
Pricing
CrashPlanVeeam Backup for AWS
Editions & Modules
CrashPlan Essential
$2.99
per month
CrashPlan Professional
$88
per year
CrashPlan Enterprise
$108
per year
No answers on this topic
Offerings
Pricing Offerings
CrashPlanVeeam Backup for AWS
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CrashPlanVeeam Backup for AWS
Top Pros
Top Cons
Features
CrashPlanVeeam Backup for AWS
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
CrashPlan
-
Ratings
Veeam Backup for AWS
7.9
79 Ratings
7% below category average
Universal recovery00 Ratings8.078 Ratings
Instant recovery00 Ratings7.977 Ratings
Recovery verification00 Ratings8.176 Ratings
Business application protection00 Ratings7.669 Ratings
Multiple backup destinations00 Ratings7.976 Ratings
Incremental backup identification00 Ratings7.974 Ratings
Backup to the cloud00 Ratings8.378 Ratings
Deduplication and file compression00 Ratings7.871 Ratings
Snapshots00 Ratings7.971 Ratings
Flexible deployment00 Ratings7.771 Ratings
Management dashboard00 Ratings7.673 Ratings
Platform support00 Ratings7.971 Ratings
Retention options00 Ratings7.970 Ratings
Encryption00 Ratings7.970 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
CrashPlan
-
Ratings
Veeam Backup for AWS
8.0
82 Ratings
2% below category average
Continuous data protection00 Ratings8.377 Ratings
Replication00 Ratings8.675 Ratings
Operational reporting and analytics00 Ratings8.175 Ratings
Malware protection00 Ratings7.362 Ratings
Multi-location capabilities00 Ratings7.873 Ratings
Ransomware Recovery00 Ratings7.838 Ratings
Best Alternatives
CrashPlanVeeam Backup for AWS
Small Businesses
Backblaze B2 Cloud Storage
Backblaze B2 Cloud Storage
Score 9.7 out of 10
Backblaze B2 Cloud Storage
Backblaze B2 Cloud Storage
Score 9.7 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CrashPlanVeeam Backup for AWS
Likelihood to Recommend
8.9
(83 ratings)
7.9
(115 ratings)
Likelihood to Renew
9.9
(2 ratings)
7.1
(11 ratings)
Usability
9.8
(3 ratings)
8.0
(12 ratings)
Availability
-
(0 ratings)
8.9
(106 ratings)
Performance
-
(0 ratings)
7.0
(8 ratings)
Support Rating
5.0
(8 ratings)
7.7
(11 ratings)
In-Person Training
-
(0 ratings)
7.6
(2 ratings)
Online Training
-
(0 ratings)
7.2
(4 ratings)
Implementation Rating
9.7
(2 ratings)
6.9
(8 ratings)
Configurability
-
(0 ratings)
6.7
(6 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
6.6
(6 ratings)
Ease of integration
-
(0 ratings)
5.9
(5 ratings)
Product Scalability
-
(0 ratings)
7.4
(9 ratings)
Professional Services
-
(0 ratings)
6.6
(5 ratings)
Vendor post-sale
-
(0 ratings)
6.5
(6 ratings)
Vendor pre-sale
-
(0 ratings)
7.0
(6 ratings)
User Testimonials
CrashPlanVeeam Backup for AWS
Likelihood to Recommend
CrashPlan
Individuals (SOHO), families and SMBs, who have a tight budget for offsite critical company data backup are well suited to this product. Especially if you want your data to be hosted locally (Australia in our case). Larger companies, with higher requirements and budgets would be better served elsewhere. Especially when you consider the poor technical support. Although, to be fair, their poor support may just be issues with their Pro/SMB products, as opposed to their enterprise products. However, if that is the case it's a pretty poor show/indicator still.
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Veeam Software
I like the idea of using this product for backups and cold storage. This allows for long retention times and a very low cost. The ability to quickly restore and the efficiency of all the products involved. I haven't come across scenarios where it isn't appropriate. I don't have a lot of experience so for me, it works well in my cases.
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Pros
CrashPlan
  • Code42 is the most affordable backup system offering unlimited storage that I could find. I came from SOS Online Backup, which I ultimately decided to drop after my monthly rate for their unlimited plan increased by 20x.
  • With Code42's unlimited storage option, I don't have to worry about the fact that my backups are significant in space. As a photographer with thousands of images at stake, I need to run large backups often.
  • Code42 runs continuously and silently in the background of my desktop computer. It is truly "set and go", so I don't have to think about it when I'm away. It runs until the designated drive has been fully backed up to my cloud storage. It will then automatically email me once the backup is complete (or, it will email me if it encounters any errors).
  • Customer service is above par. Anytime I need help, a chat agent is available (chat is my communication preference), they are always friendly, and go above and beyond to resolve my needs.
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Veeam Software
  • Veeam Backup for AWS provides a comprehensive backup and disaster recovery solution for AWS workloads.
  • It's very easily integrated with the AWS cloud.
  • The Simple and intuitive user interface of Veeam Backup for AWS makes it easy to set up and manage backups for AWS instances.
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Cons
CrashPlan
  • The CrashPlan program installed on your computer is Java-based vs. a native application. While this makes development for CrashPlan easier, there are a lot of drawbacks to Java programs including more resources usage, less stability, and overall more clunky interface.
  • While this was also in the Pros category - CrashPlan is an extremely powerful and flexible program, which adds a great deal of complexity. Setting up CrashPlan isn't always a simple procedure, and depending on the complexity of your backup set, can take a while to tinker around with the settings to get everything to work properly.
  • The CrashPlan desktop program consists of a Java program front end, as well as a backend service - there are times when the backend service will crash, and the front end Java program will refuse to load. Typically, restarting the service or restarting the computer will resolve the issue, but sometimes more in-depth troubleshooting is required.
  • Perhaps one of the biggest downsides to CrashPlan is its price - at $10/month/computer CrashPlan is more than double the price of some existing backup services such as Backblaze (priced at $50/year/computer). To add salt to the wound, about a year and a half ago, CrashPlan discontinued their consumer options - which were very reasonably priced at $60/year for a single computer or a family plan priced at $150/year for up to 10 computers. When these options were discontinued, the cost of backing up with CrashPlan was effectively doubled for the same feature set.
  • Along with the previous example, CrashPlan had the option to back up to a remote machine on a different network with a free Crashplan account. This option was eliminated when the consumer line of services were discontinued.
  • While the backup service provided by CrashPlan are still first in class, the above two controversial changes have broken some trust between CrashPlan and its clients.
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Veeam Software
  • We have never managed to use Veeam for Azure or GCP. It works well with AWS.
  • A client needed a multi-cloud DR solution management but we had a security issue and could find a solution from Veeam Backup for AWS.
  • Usually, you need a dedicated resource to monitor when the number of workloads is high. That adds to the cost.
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Likelihood to Renew
CrashPlan
No other product works as well.
Read full review
Veeam Software
We have been using Veeam Backup for AWS for our cloud hosted solutions for the last several years and will continue to do so. The ease of use and available support staff make the learning curve for use nearly flat in our case and having Veeam Backup for on-premise workloads makes the decision easy.
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Usability
CrashPlan
Overall, it is simple to use, lightweight, and effective.
Read full review
Veeam Software
The UI and the integration is good with the product. so far
has not encountered any major challenges while using the UI. of course, this is
user perspective. Few users suggested some different view that it should be
change father should have some different options but overall the feedback about
UI is positive and no major issues encountered by using the UI or forsake of
this usability.
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Reliability and Availability
CrashPlan
No answers on this topic
Veeam Software
Veeam Backup has never failed me, whenever we have needed to recover data it has worked flawlessly. It is highly available and I do not know of of a situation where our business has needed Veeam Backup fo AWS and has not been able to access or use it in some way.
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Performance
CrashPlan
No answers on this topic
Veeam Software
We have not really noticed much difference and only notice it when doing work afterhours with our veeam being backed up. However, this is not the case as we do not do this often and hence we don't really have any real challenges for performance issues. Overall, we find that the performance is pretty good
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Support Rating
CrashPlan
Friendly and knowledgeable support team available to assist with this product. Code 42 (formerly CrashPlan) offers unlimited storage options for reasonable costs, so you really can't go wrong with this product. They have been a reliable resource for our company, and I would recommend to others looking for an easy setup with unlimited storage.
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Veeam Software
One of the best and leading backup solution with central management for all Virtual Servers, Physical servers and Application level backup. Migrated from distributed backup solution running at each site to central VEEAM solution which has reduced overhead of backup administrator and improves the backup performance. Veeam team is very supportive in solution design, taken care of all our requirements and provided the cost effective solution.
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In-Person Training
CrashPlan
No answers on this topic
Veeam Software
We had only one due to the pandemic, but we remember really enjoying the help. Someone came to our site and walked us through the process and we had lots of time to ask questions and got really helpful solutions and tips and tricks to make sure that staff would understand and learn how to use it
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Online Training
CrashPlan
No answers on this topic
Veeam Software
The training provided online was good. The training was restrictive to users but was content was good and informative. The information provided was relevent and flow was maintained well. The Question and answers were good and supported well. Need to have more material provided with the training and will support users to adopt train the trainer approach.
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Implementation Rating
CrashPlan
Very easy to follow the install guide.
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Veeam Software
We were pretty happy with our implementation as it was simple to deploy and we followed the technical guide online with out much technical assistance from vendor support. We had also tested and streamlined a process based on our own documentation for our own company which was simple to follow overall for deploying into AWS for future instances
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Alternatives Considered
CrashPlan
Unitrends is our primary backup solution here at my place of employment, and I have no complaints. It does on-prem backups to a storage pool and with that, we chose not to also use Unitrends could storage as the cost was pretty high. Crashplan has a low cost and we were familiar with it. We found a great fit for Crashplan at a remote office with a web server, file share server, and a Domain Controller in addition to the Unitrends solution there. I also set up CrashPlan for a nonprofit org, as well as a Health foods store. I felt like I could stand behind the CrashPlan solution with my experience with it, in places like these where every dollar mattered.
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Veeam Software
I had looked at N2WS Backup & Recovery backup and disaster recovery solution for AWS environments. But while it provides similar backup and recovery capabilities as Veeam Backup for AWS, it lacks some of the advanced features such as instant VM recovery, file-level recovery, and integration with Veeam Backup & Replication.
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Contract Terms and Pricing Model
CrashPlan
No answers on this topic
Veeam Software
Overall, we pretty happy with the way it is contracted and the pricing structure. However, as stated we got it on promotion so we wont know until what it is after the 3 years but at this stage we are pretty happy with the product and the pricing from the commercial aspect
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Scalability
CrashPlan
No answers on this topic
Veeam Software
We have using this solution since 2020. In that moment we had four Host Linux and today we have forty vm Linux and Windows. The solution work fine as with few vm as multiples vm. The backup operators lovely this feacture, because keep simple his duties. Finally, we use the same solution for AWS, Azure or onpremise. This is great characteristic for skill transfer over backup team!
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Professional Services
CrashPlan
No answers on this topic
Veeam Software
Generally satisfied
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Return on Investment
CrashPlan
  • Tremendous cost savings as the amount of data you backup doesn't impact cost. One flat rate!
  • Implementation time was minimal and requires little to no maintenance. Since installation, I've not had to correct or fix any issues. It just works.
  • We opted to supplement Code42 with another solution that allowed us to backup data to a local repository due to the amount for data that changes in our firm.
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Veeam Software
  • The only thing is that you have to make sure you understand your AWS costs if your retention periods are not kept under control.
  • ROI is hard to prove until the moment you need to restore your workload.
  • Time-saving is something that comes to mind. Before Veeam, we used to spend/waste a lot of time verifying and testing our backup and restore. Veeam makes it easy with its SureBackup technology.
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ScreenShots

Veeam Backup for AWS Screenshots

Screenshot of Overview page detailing high-level information like alarms, protected instances, policies, and session information.Screenshot of Policies page detailing available policies, status and sessions log.Screenshot of Estimated monthly costs in policy wizard for snapshots, replicas, backups, traffic and transactions for machines in a policy.Screenshot of File Level Recovery, where individual files and folders can be searched and browsed for granular recovery.