Likelihood to Recommend Individuals (SOHO), families and SMBs, who have a tight budget for offsite critical company data backup are well suited to this product. Especially if you want your data to be hosted locally (Australia in our case). Larger companies, with higher requirements and budgets would be better served elsewhere. Especially when you consider the poor technical support. Although, to be fair, their poor support may just be issues with their Pro/SMB products, as opposed to their enterprise products. However, if that is the case it's a pretty poor show/indicator still.
Read full review I like the idea of using this product for backups and cold storage. This allows for long retention times and a very low cost. The ability to quickly restore and the efficiency of all the products involved. I haven't come across scenarios where it isn't appropriate. I don't have a lot of experience so for me, it works well in my cases.
Read full review Pros Code42 is the most affordable backup system offering unlimited storage that I could find. I came from SOS Online Backup, which I ultimately decided to drop after my monthly rate for their unlimited plan increased by 20x. With Code42's unlimited storage option, I don't have to worry about the fact that my backups are significant in space. As a photographer with thousands of images at stake, I need to run large backups often. Code42 runs continuously and silently in the background of my desktop computer. It is truly "set and go", so I don't have to think about it when I'm away. It runs until the designated drive has been fully backed up to my cloud storage. It will then automatically email me once the backup is complete (or, it will email me if it encounters any errors). Customer service is above par. Anytime I need help, a chat agent is available (chat is my communication preference), they are always friendly, and go above and beyond to resolve my needs. Read full review Veeam Backup for AWS provides a comprehensive backup and disaster recovery solution for AWS workloads. It's very easily integrated with the AWS cloud. The Simple and intuitive user interface of Veeam Backup for AWS makes it easy to set up and manage backups for AWS instances. Read full review Cons The CrashPlan program installed on your computer is Java-based vs. a native application. While this makes development for CrashPlan easier, there are a lot of drawbacks to Java programs including more resources usage, less stability, and overall more clunky interface. While this was also in the Pros category - CrashPlan is an extremely powerful and flexible program, which adds a great deal of complexity. Setting up CrashPlan isn't always a simple procedure, and depending on the complexity of your backup set, can take a while to tinker around with the settings to get everything to work properly. The CrashPlan desktop program consists of a Java program front end, as well as a backend service - there are times when the backend service will crash, and the front end Java program will refuse to load. Typically, restarting the service or restarting the computer will resolve the issue, but sometimes more in-depth troubleshooting is required. Perhaps one of the biggest downsides to CrashPlan is its price - at $10/month/computer CrashPlan is more than double the price of some existing backup services such as Backblaze (priced at $50/year/computer). To add salt to the wound, about a year and a half ago, CrashPlan discontinued their consumer options - which were very reasonably priced at $60/year for a single computer or a family plan priced at $150/year for up to 10 computers. When these options were discontinued, the cost of backing up with CrashPlan was effectively doubled for the same feature set. Along with the previous example, CrashPlan had the option to back up to a remote machine on a different network with a free Crashplan account. This option was eliminated when the consumer line of services were discontinued. While the backup service provided by CrashPlan are still first in class, the above two controversial changes have broken some trust between CrashPlan and its clients. Read full review We have never managed to use Veeam for Azure or GCP. It works well with AWS. A client needed a multi-cloud DR solution management but we had a security issue and could find a solution from Veeam Backup for AWS. Usually, you need a dedicated resource to monitor when the number of workloads is high. That adds to the cost. Read full review Likelihood to Renew No other product works as well.
Read full review We have been using Veeam Backup for AWS for our cloud hosted solutions for the last several years and will continue to do so. The ease of use and available support staff make the learning curve for use nearly flat in our case and having Veeam Backup for on-premise workloads makes the decision easy.
Read full review Usability Overall, it is simple to use, lightweight, and effective.
Read full review The UI and the integration is good with the product. so far has not encountered any major challenges while using the UI. of course, this is user perspective. Few users suggested some different view that it should be change father should have some different options but overall the feedback about UI is positive and no major issues encountered by using the UI or forsake of this usability.
Read full review Reliability and Availability Veeam Backup has never failed me, whenever we have needed to recover data it has worked flawlessly. It is highly available and I do not know of of a situation where our business has needed Veeam Backup fo AWS and has not been able to access or use it in some way.
Read full review Performance We have not really noticed much difference and only notice it when doing work afterhours with our veeam being backed up. However, this is not the case as we do not do this often and hence we don't really have any real challenges for performance issues. Overall, we find that the performance is pretty good
Read full review Support Rating Friendly and knowledgeable support team available to assist with this product. Code 42 (formerly CrashPlan) offers unlimited storage options for reasonable costs, so you really can't go wrong with this product. They have been a reliable resource for our company, and I would recommend to others looking for an easy setup with unlimited storage.
Read full review One of the best and leading backup solution with central management for all Virtual Servers, Physical servers and Application level backup. Migrated from distributed backup solution running at each site to central VEEAM solution which has reduced overhead of backup administrator and improves the backup performance. Veeam team is very supportive in solution design, taken care of all our requirements and provided the cost effective solution.
Read full review In-Person Training We had only one due to the pandemic, but we remember really enjoying the help. Someone came to our site and walked us through the process and we had lots of time to ask questions and got really helpful solutions and tips and tricks to make sure that staff would understand and learn how to use it
Read full review Online Training The training provided online was good. The training was restrictive to users but was content was good and informative. The information provided was relevent and flow was maintained well. The Question and answers were good and supported well. Need to have more material provided with the training and will support users to adopt train the trainer approach.
Read full review Implementation Rating Very easy to follow the install guide.
Read full review We were pretty happy with our implementation as it was simple to deploy and we followed the technical guide online with out much technical assistance from vendor support. We had also tested and streamlined a process based on our own documentation for our own company which was simple to follow overall for deploying into AWS for future instances
Read full review Alternatives Considered Unitrends is our primary backup solution here at my place of employment, and I have no complaints. It does on-prem backups to a storage pool and with that, we chose not to also use
Unitrends could storage as the cost was pretty high. Crashplan has a low cost and we were familiar with it. We found a great fit for Crashplan at a remote office with a web server, file share server, and a Domain Controller in addition to the
Unitrends solution there. I also set up CrashPlan for a nonprofit org, as well as a Health foods store. I felt like I could stand behind the CrashPlan solution with my experience with it, in places like these where every dollar mattered.
Read full review I had looked at N2WS Backup & Recovery backup and disaster recovery solution for AWS environments. But while it provides similar backup and recovery capabilities as Veeam Backup for AWS, it lacks some of the advanced features such as instant VM recovery, file-level recovery, and integration with Veeam Backup & Replication.
Read full review Contract Terms and Pricing Model Overall, we pretty happy with the way it is contracted and the pricing structure. However, as stated we got it on promotion so we wont know until what it is after the 3 years but at this stage we are pretty happy with the product and the pricing from the commercial aspect
Read full review Scalability We have using this solution since 2020. In that moment we had four Host Linux and today we have forty vm Linux and Windows. The solution work fine as with few vm as multiples vm. The backup operators lovely this feacture, because keep simple his duties. Finally, we use the same solution for AWS, Azure or onpremise. This is great characteristic for skill transfer over backup team!
Read full review Professional Services Generally satisfied
Read full review Return on Investment Tremendous cost savings as the amount of data you backup doesn't impact cost. One flat rate! Implementation time was minimal and requires little to no maintenance. Since installation, I've not had to correct or fix any issues. It just works. We opted to supplement Code42 with another solution that allowed us to backup data to a local repository due to the amount for data that changes in our firm. Read full review The only thing is that you have to make sure you understand your AWS costs if your retention periods are not kept under control. ROI is hard to prove until the moment you need to restore your workload. Time-saving is something that comes to mind. Before Veeam, we used to spend/waste a lot of time verifying and testing our backup and restore. Veeam makes it easy with its SureBackup technology. Read full review ScreenShots Veeam Backup for AWS Screenshots