Code42 CrashPlan vs. Veeam Backup for AWS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CrashPlan
Score 8.8 out of 10
N/A
CrashPlan is a cloud backup solution from Code42 in Minneapolis, MN.
$6
per user/per month
Veeam Backup for AWS
Score 8.3 out of 10
N/A
Veeam® delivers native, automated AWS backup and disaster recovery to protect and manage Amazon EC2, Amazon RDS, Amazon EFS and Amazon VPC data. Veeam states it is built with simplicity, scalability, savings and security in mind, so users can eliminate the risk of data loss for AWS services.
$40
per year instance
Pricing
Code42 CrashPlanVeeam Backup for AWS
Editions & Modules
Standard
$6
per user/per month
Premium
$9
per user/per month
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
CrashPlanVeeam Backup for AWS
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Code42 CrashPlanVeeam Backup for AWS
Top Pros
Top Cons
Features
Code42 CrashPlanVeeam Backup for AWS
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Code42 CrashPlan
-
Ratings
Veeam Backup for AWS
7.7
59 Ratings
12% below category average
Universal recovery00 Ratings7.858 Ratings
Instant recovery00 Ratings7.757 Ratings
Recovery verification00 Ratings7.757 Ratings
Business application protection00 Ratings7.653 Ratings
Multiple backup destinations00 Ratings7.757 Ratings
Incremental backup identification00 Ratings7.656 Ratings
Backup to the cloud00 Ratings8.159 Ratings
Deduplication and file compression00 Ratings7.554 Ratings
Snapshots00 Ratings7.953 Ratings
Flexible deployment00 Ratings7.654 Ratings
Management dashboard00 Ratings7.653 Ratings
Platform support00 Ratings7.653 Ratings
Retention options00 Ratings7.852 Ratings
Encryption00 Ratings7.852 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Code42 CrashPlan
-
Ratings
Veeam Backup for AWS
7.6
58 Ratings
10% below category average
Continuous data protection00 Ratings7.757 Ratings
Replication00 Ratings7.953 Ratings
Operational reporting and analytics00 Ratings7.354 Ratings
Malware protection00 Ratings7.347 Ratings
Multi-location capabilities00 Ratings7.553 Ratings
Ransomware Recovery00 Ratings7.920 Ratings
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Code42 CrashPlanVeeam Backup for AWS
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Enterprises
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User Ratings
Code42 CrashPlanVeeam Backup for AWS
Likelihood to Recommend
8.9
(83 ratings)
8.2
(92 ratings)
Likelihood to Renew
9.9
(2 ratings)
7.0
(11 ratings)
Usability
9.8
(3 ratings)
7.7
(11 ratings)
Availability
-
(0 ratings)
8.4
(88 ratings)
Performance
-
(0 ratings)
7.1
(7 ratings)
Support Rating
5.0
(15 ratings)
7.7
(11 ratings)
In-Person Training
-
(0 ratings)
8.1
(2 ratings)
Online Training
-
(0 ratings)
7.3
(4 ratings)
Implementation Rating
9.7
(4 ratings)
6.7
(8 ratings)
Configurability
-
(0 ratings)
6.7
(7 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
6.6
(6 ratings)
Ease of integration
-
(0 ratings)
5.7
(6 ratings)
Product Scalability
-
(0 ratings)
7.1
(7 ratings)
Professional Services
-
(0 ratings)
6.7
(5 ratings)
Vendor post-sale
-
(0 ratings)
6.4
(7 ratings)
Vendor pre-sale
-
(0 ratings)
7.1
(7 ratings)
User Testimonials
Code42 CrashPlanVeeam Backup for AWS
Likelihood to Recommend
Code42
Individuals (SOHO), families and SMBs, who have a tight budget for offsite critical company data backup are well suited to this product. Especially if you want your data to be hosted locally (Australia in our case). Larger companies, with higher requirements and budgets would be better served elsewhere. Especially when you consider the poor technical support. Although, to be fair, their poor support may just be issues with their Pro/SMB products, as opposed to their enterprise products. However, if that is the case it's a pretty poor show/indicator still.
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Veeam Software
Veeam Backup for AWS is a good choice for organizations that have a hybrid cloud environment, with workloads running both on-premises and in the cloud. The solution provides a unified backup and recovery platform that can help organizations protect their entire IT environment. From the other side, Veeam Backup for AWS is a powerful solution, but it comes with a price tag. Organizations with limited IT budgets may not be able to justify the cost of the solution, particularly if they have only a small number of workloads running on AWS.
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Pros
Code42
  • Code42 is the most affordable backup system offering unlimited storage that I could find. I came from SOS Online Backup, which I ultimately decided to drop after my monthly rate for their unlimited plan increased by 20x.
  • With Code42's unlimited storage option, I don't have to worry about the fact that my backups are significant in space. As a photographer with thousands of images at stake, I need to run large backups often.
  • Code42 runs continuously and silently in the background of my desktop computer. It is truly "set and go", so I don't have to think about it when I'm away. It runs until the designated drive has been fully backed up to my cloud storage. It will then automatically email me once the backup is complete (or, it will email me if it encounters any errors).
  • Customer service is above par. Anytime I need help, a chat agent is available (chat is my communication preference), they are always friendly, and go above and beyond to resolve my needs.
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Veeam Software
  • Veeam Backup for AWS provides a comprehensive backup and disaster recovery solution for AWS workloads.
  • It's very easily integrated with the AWS cloud.
  • The Simple and intuitive user interface of Veeam Backup for AWS makes it easy to set up and manage backups for AWS instances.
Read full review
Cons
Code42
  • The Code42 program installed on your computer is Java-based vs. a native application. While this makes development for Code42 easier, there are a lot of drawbacks to Java programs including more resources usage, less stability, and overall more clunky interface.
  • While this was also in the Pros category - Code42 is an extremely powerful and flexible program, which adds a great deal of complexity. Setting up Code42 isn't always a simple procedure, and depending on the complexity of your backup set, can take a while to tinker around with the settings to get everything to work properly.
  • The Code42 desktop program consists of a Java program front end, as well as a backend service - there are times when the backend service will crash, and the front end Java program will refuse to load. Typically, restarting the service or restarting the computer will resolve the issue, but sometimes more in-depth troubleshooting is required.
  • Perhaps one of the biggest downsides to Code42 is its price - at $10/month/computer Code42 is more than double the price of some existing backup services such as Backblaze (priced at $50/year/computer). To add salt to the wound, about a year and a half ago, Code42 (Crashplan at the time) discontinued their consumer options - which were very reasonably priced at $60/year for a single computer or a family plan priced at $150/year for up to 10 computers. When these options were discontinued, the cost of backing up with Code42 was effectively doubled for the same feature set.
  • Along with the previous example, before Crashplan became Code42, Crashplan had the option to back up to a remote machine on a different network with a free Crashplan account. This option was eliminated when the consumer line of services were discontinued.
  • While the backup service provided by Code42 are still first in class, the above two controversial changes have broken some trust between Code42 and its clients.
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Veeam Software
  • Latency was an issue sometimes and after backing up data for 95%, the backup will fail and we will have to re-run
  • UX is great but we would like to have more CLI usage and automation baked into the solution. Especially now when GitOps (IaC) is getting traction.
  • Pricing wise the Veeam solution was difficult for native business to adopt.
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Likelihood to Renew
Code42
No other product works as well.
Read full review
Veeam Software
We have been using Veeam Backup for AWS for our cloud hosted solutions for the last several years and will continue to do so. The ease of use and available support staff make the learning curve for use nearly flat in our case and having Veeam Backup for on-premise workloads makes the decision easy.
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Usability
Code42
Overall, it is simple to use, lightweight, and effective.
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Veeam Software
The UI and the integration is good with the product. so far
has not encountered any major challenges while using the UI. of course, this is
user perspective. Few users suggested some different view that it should be
change father should have some different options but overall the feedback about
UI is positive and no major issues encountered by using the UI or forsake of
this usability.
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Reliability and Availability
Code42
No answers on this topic
Veeam Software
Veeam Backup for AWS is a user-friendly, reasonably priced solution for backing up AWS resources, which is something I like. Users of AWS are able to back up and restore their data quickly and effectively thanks to the reliable backup and recovery solution it offers. Additionally, it offers scalability, making it simple for users to add more storage space.
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Performance
Code42
No answers on this topic
Veeam Software
We have not really noticed much difference and only notice it when doing work afterhours with our veeam being backed up. However, this is not the case as we do not do this often and hence we don't really have any real challenges for performance issues. Overall, we find that the performance is pretty good
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Support Rating
Code42
Friendly and knowledgeable support team available to assist with this product. Code 42 (formerly CrashPlan) offers unlimited storage options for reasonable costs, so you really can't go wrong with this product. They have been a reliable resource for our company, and I would recommend to others looking for an easy setup with unlimited storage.
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Veeam Software
One of the best and leading backup solution with central management for all Virtual Servers, Physical servers and Application level backup. Migrated from distributed backup solution running at each site to central VEEAM solution which has reduced overhead of backup administrator and improves the backup performance. Veeam team is very supportive in solution design, taken care of all our requirements and provided the cost effective solution.
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In-Person Training
Code42
No answers on this topic
Veeam Software
We had only one due to the pandemic, but we remember really enjoying the help. Someone came to our site and walked us through the process and we had lots of time to ask questions and got really helpful solutions and tips and tricks to make sure that staff would understand and learn how to use it
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Online Training
Code42
No answers on this topic
Veeam Software
The training provided online was good. The training was restrictive to users but was content was good and informative. The information provided was relevent and flow was maintained well. The Question and answers were good and supported well. Need to have more material provided with the training and will support users to adopt train the trainer approach.
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Implementation Rating
Code42
Very easy to follow the install guide.
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Veeam Software
We were pretty happy with our implementation as it was simple to deploy and we followed the technical guide online with out much technical assistance from vendor support. We had also tested and streamlined a process based on our own documentation for our own company which was simple to follow overall for deploying into AWS for future instances
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Alternatives Considered
Code42
Unitrends is our primary backup solution here at my place of employment, and I have no complaints. It does on-prem backups to a storage pool and with that, we chose not to also use Unitrends could storage as the cost was pretty high. Code42 Crashplan has a low cost and we were familiar with it. We found a great fit for Crashplan at a remote office with a web server, file share server, and a Domain Controller in addition to the Unitrends solution there. I also set up Code42 CrashPlan for a nonprofit org, as well as a Health foods store. I felt like I could stand behind the Code42 CrashPlan solution with my experience with it, in places like these where every dollar mattered.
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Veeam Software
I had looked at N2WS Backup & Recovery backup and disaster recovery solution for AWS environments. But while it provides similar backup and recovery capabilities as Veeam Backup for AWS, it lacks some of the advanced features such as instant VM recovery, file-level recovery, and integration with Veeam Backup & Replication.
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Contract Terms and Pricing Model
Code42
No answers on this topic
Veeam Software
Overall, we pretty happy with the way it is contracted and the pricing structure. However, as stated we got it on promotion so we wont know until what it is after the 3 years but at this stage we are pretty happy with the product and the pricing from the commercial aspect
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Scalability
Code42
No answers on this topic
Veeam Software
We have found that Veeam Backup on AWS is very reliable as we have had it running for about a year and only have had it failed daily a few times and that was due to outages or servers that was part of our maintainance. We also like how the testing and verification of our backups is an excellent feature to confirm we can restore to the previous backup
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Professional Services
Code42
No answers on this topic
Veeam Software
Generally satisfied
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Return on Investment
Code42
  • Tremendous cost savings as the amount of data you backup doesn't impact cost. One flat rate!
  • Implementation time was minimal and requires little to no maintenance. Since installation, I've not had to correct or fix any issues. It just works.
  • We opted to supplement Code42 with another solution that allowed us to backup data to a local repository due to the amount for data that changes in our firm.
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Veeam Software
  • The only thing is that you have to make sure you understand your AWS costs if your retention periods are not kept under control.
  • ROI is hard to prove until the moment you need to restore your workload.
  • Time-saving is something that comes to mind. Before Veeam, we used to spend/waste a lot of time verifying and testing our backup and restore. Veeam makes it easy with its SureBackup technology.
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ScreenShots