CodeTwo Email Signatures 365 vs. Crossware Mail Signature

For most businesses, CodeTwo Email Signatures 365's signature solution would be a well-suited and logical pick. The solution is easy to set-up, fairly priced and a breeze to work with. A simple deployment is up and running in minutes, while more complex flows are handled without issue. Only situations where very high access-segmentation requirements are present, would not be served by the lack of better access control in the solution.

It works really well with Exchange Online/Office 365 environments with a very simple setup and ease of customization and easy to use and understand management panel. Not sure how well it works on on-premises deployments as I have not tested it in that scenario.

Incentivized

• Email design and layout
• Apply different signatures by group or by user or go so far as to change it per recipient
• Dynamic fields to pull user data from AD/AzureAD (phone number, job title, etc.)
• Ability to add non-admins (usually marketing) to help manage the signatures

Incentivized

• Creates beautiful email signatures.
• Ensures consistent branding and legality.
• Everything is backed up in the cloud.

• Changing font type and color doesn't work as expected when editing multiple lines in the simple editor
• The custom scheduler lacks the option to recurrently schedule yearly events, e.g. the yearly Christmas signature from Dec 15 to Jan 15.
• You can preview a signature with real user data when editing the template, but you cannot preview a signature based on multiple rules combined like a regular signature followed by a marketing banner and then a disclaimer.

Incentivized

• The signature editor could be more intuitive.
• The rules and the way they are applied need to be simplified/streamlined.
• A better way to test the signatures.

Incentivized

Will absolutely renew the licenses for CodeTwo Email Signatures 365. We have been happy with their version for onprem exchange and updated to the m365 version after migrating our business to the cloud.

Incentivized

• The email preview feature is great and super useful, but it should retain the selected sender until the editor is closed. I often preview a signature for a certain user, do some changes and want to preview them again without re-selecting the same sender every time.

• The search field for selecting a sender for the preview should execute the search when the enter key is pressed.
• Conditional placeholders are great but the handling could be better. For example: why do they have to be re-inserted after every change? Or when the default value is intentionally left empty, there should be a way to turn of the warnings.

Incentivized

We have not witnessed any downtime so far ...

There are no performance issues related

No problems but we had a couple of questions about functionality or edge use cases and anytime I contacted CodeTwo Email Signatures 365 support I was absolutely happy with their responses. Very helpful, polite and smart people are working over at CodeTwo Email Signatures 365 support. I would suggest other companies to take note on CodeTwo Email Signatures 365's quality of support and service.

Incentivized

Fortunately, we haven't had to deal with support much, but every time we have, they were very responsive and were able to either fix our problem or explain the way it worked in a timely and polite manner. Not much else to say other than being in the same region is also a plus for support.

Incentivized

It is important to make sure Active Directory is correctly populated and that content is standardized, eg telephone number formats.

When we were moving to the cloud, we first thought that our own on-premise solution would suffice. However it didn't, so we needed something else and fairly quick. We did some Googling to search for several solutions, then our IT partner told us about CodeTwo. We decided to try it and we decided to stay for it is solid and it just works without all the hassle we had with the on-premise solution.

Incentivized

It was not bad but crosswire is a far more mature product with great support.

The product is very reliable :-)

• Great time-saver! Having to configure Outlook signatures on computers and terminal servers is a giant waste of time.
• Uniformity! Forcing structure for all users so the entire company has the same configuration.
• Low price, this software is very economically priced and the "bang for the buck" is phenomenal.

Incentivized

• Positive ROI.
• Received great leads.
• Effective branding.