CodeTwo Email Signatures 365 vs. Crossware Mail Signature

CodeTwo comes into its own when you have a need to enforce a consistent approach to signature deployment or you frequently change corporate branding depending on accreditions achieved, or promotions that you run. Equally if you issue different formats of signature due to privacy reasons or need to display different information based on the user who is sending an email.

It works really well with Exchange Online/Office 365 environments with a very simple setup and ease of customization and easy to use and understand management panel. Not sure how well it works on on-premises deployments as I have not tested it in that scenario.

Incentivized

• The rule-based signature processing is very flexible and allows for advanced assignment flows.
• Multiple signature variants can be used for one e-mail based on flow, recipients, keywords, etc.
• Set-up is straightforward and easy, while still allowing for manual modifications when desired.
• No-nonsense pricing and sales process.

• Creates beautiful email signatures.
• Ensures consistent branding and legality.
• Everything is backed up in the cloud.

• Changing font type and color doesn't work as expected when editing multiple lines in the simple editor
• The custom scheduler lacks the option to recurrently schedule yearly events, e.g. the yearly Christmas signature from Dec 15 to Jan 15.
• You can preview a signature with real user data when editing the template, but you cannot preview a signature based on multiple rules combined like a regular signature followed by a marketing banner and then a disclaimer.

Incentivized

• The signature editor could be more intuitive.
• The rules and the way they are applied need to be simplified/streamlined.
• A better way to test the signatures.

Incentivized

We will continue to use this product for as many clients as possible - the clients love it and we love the ease of deployment. It makes our jobs and their lives much easier.

Incentivized

The implementation of the application was very simple. With just a few clicks, the Outlook add-in was rolled out and the first signature was assigned to a test group. From that point on, I was able to familiarize myself with the product very well with my team and get a feel for how we carry out a smooth onboarding. In the meantime, all our employees have switched to CodeTwo Email Signatures 365 and send every single email with the correct signature. Administration is very easy for us. Adding new people to the signature groups works smoothly. We recently changed our entire signature to a new format. Within a few minutes, all our colleagues had the new signature, even without restarting Outlook. The product has shortened our daily support many times over and we are happy to be able to continue using it in the future.

We have not witnessed any downtime so far ...

There are no performance issues related

No problems but we had a couple of questions about functionality or edge use cases and anytime I contacted CodeTwo Email Signatures 365 support I was absolutely happy with their responses. Very helpful, polite and smart people are working over at CodeTwo Email Signatures 365 support. I would suggest other companies to take note on CodeTwo Email Signatures 365's quality of support and service.

Incentivized

Fortunately, we haven't had to deal with support much, but every time we have, they were very responsive and were able to either fix our problem or explain the way it worked in a timely and polite manner. Not much else to say other than being in the same region is also a plus for support.

Incentivized

It is important to make sure Active Directory is correctly populated and that content is standardized, eg telephone number formats.

When we were moving to the cloud, we first thought that our own on-premise solution would suffice. However it didn't, so we needed something else and fairly quick. We did some Googling to search for several solutions, then our IT partner told us about CodeTwo. We decided to try it and we decided to stay for it is solid and it just works without all the hassle we had with the on-premise solution.

Incentivized

It was not bad but crosswire is a far more mature product with great support.

The product is very reliable :-)

• End user spend less time to no time at all with setting up or editing their signatures
• Signatures are always conform to company standards
• It can take a few seconds for the signature to be inserted, this might bother some users

Incentivized

• Positive ROI.
• Received great leads.
• Effective branding.