TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cofense Triage

    Score9.4 out of 10
    Enterprise companies (1,001+ employees)
    Cofense Triage accelerates phishing qualification, investigation, and response by automating standard responses to suspicious emails to make analysts more efficient and driving out actionable intelligence, and providing incident response playbook.N/A

    OnPage

    Score8.6 out of 10
    N/AOnPage Corporation headquartered in Waltham offers their IT alert management solution.

    $16.99

    quarterly per user

    Pricing
    Cofense TriageOnPage
    Editions & Modules
    No answers on this topic
    OnPage Mobile
    $13.99
    per month (billed annually) per user
    Enterprise Silver
    $22.99
    per month (billed annually) per user
    Enterprise Gold
    $28.99
    per month (billed annually) per user
    Offerings
    Pricing Offerings
    Cofense TriageOnPage
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Add-ons, such as Live Call Routing and Dedicated Lines are available at an additional cost.
    More Pricing Information
    Community Pulse
    Cofense TriageOnPage
    Considered Both Products
    Cofense
    No answer on this topic
    OnPage Corporation
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    33 Answers
    100%
    Would buy again
    31 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    24 Answers
    100%
    Delivers good value for the price
    23 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    36 Answers
    97%
    Happy with the feature set
    30 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    18 Answers
    100%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    20 Answers
    100%
    Implementation went as expected
    20 Answers
    Features
    Cofense TriageOnPage
    Incident Response Platforms
    Comparison of Incident Response Platforms features of Cofense Triage and OnPage
    Feature
    Cofense Triage
    6.4
    35 Ratings
    33% below category average
    OnPage
    -
    Ratings
    Integration with Other Security Systems5.034 Ratings00 Ratings
    Attack Chain Visualization6.127 Ratings00 Ratings
    Centralized Dashboard7.735 Ratings00 Ratings
    Live Response for Rapid Remediation6.731 Ratings00 Ratings
    User Ratings
    Cofense TriageOnPage
    Likelihood to Recommend
    7.5
    (38 ratings)
    8.5
    (31 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Availability
    10.0
    (1 ratings)
    8.8
    (2 ratings)
    Performance
    10.0
    (1 ratings)
    9.2
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    9.2
    (2 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Cofense TriageOnPage
    Likelihood to Recommend
    Cofense
    The tool is very helpful in improving Phishing detection capabilities as it streamlines the process of analyzing user reports a lot. Besides it has a built-in mechanism of rating reporters(end-users) based on their historical performance. Downside - tool requires continuous resource investment to deliver best result. Tool is not helping too much in improving user-education, because automated response process is not immediate and is prone to errors
    Incentivized
    Read full review
    OnPage Corporation
    The best solution for OnPage is a small company with a small On-Call Team. The reason for this is because of how many it can trigger in a 30-minute time span. It's really good with us IT people as we understand the urgency of the call and we can react with the ticket. This gives the end-user peace of mind. This product would not be good for a large-scale company. It would not scale well for thousands of users.
    Incentivized
    Read full review
    Pros
    Cofense
    • Separating links and attachments contained in the email, and checking to see if they are known malicious.
    • Clustering like emails to save time when responding.
    • Providing risks scores with each cluster to give an estimate on which clusters should be addressed first.
    Incentivized
    Read full review
    OnPage Corporation
    • Delivers prompt messages with important information for patient call back
    • Overrides phone ring settings if needed to ensure a sound is made if desired and no pages are missed
    • Repeats pages frequently if not opened initially, so they are not forgotten
    Incentivized
    Read full review
    Cons
    Cofense
    • There are too many interdependent pieces which you have to acquire separately.
    • I think Cofense has a lot of capabilities and usefulness, but I think it's too a la carte.
    • We own Cofense and PhishMe currently and there are some gaping holes that require additional licensing to close.
    Incentivized
    Read full review
    OnPage Corporation
    • Not really a "downside": because it works so well, any details we haven't documented from our initial setup are probably lost. It's been almost four years since our initial configuration, and I can no longer easily navigate the OnPage site because I literally haven't logged in since the initial implementation.
    Incentivized
    Read full review
    Likelihood to Renew
    Cofense
    Cofense is stable and provides easy to use solution to aid the investigation of emails as well as managing simulated phishing campaigns.
    Incentivized
    Read full review
    OnPage Corporation
    It works and is reliable
    Read full review
    Usability
    Cofense
    The interface is easy and intuitive.
    Incentivized
    Read full review
    OnPage Corporation
    Easy to use both web and phone based application.
    Read full review
    Reliability and Availability
    Cofense
    We've experienced zero downtime.
    Incentivized
    Read full review
    OnPage Corporation
    Some outages for updates
    Incentivized
    Read full review
    Performance
    Cofense
    No slowness seen.
    Incentivized
    Read full review
    OnPage Corporation
    I have done well with the service
    Incentivized
    Read full review
    Support Rating
    Cofense
    No answers on this topic
    OnPage Corporation
    When we have issues we have fast response and willingness to help
    Read full review
    In-Person Training
    Cofense
    Training was through, relevant and easy to follow.
    Incentivized
    Read full review
    OnPage Corporation
    No answers on this topic
    Implementation Rating
    Cofense
    No answers on this topic
    OnPage Corporation
    I had no part of the implementation
    Read full review
    Alternatives Considered
    Cofense
    The other product had a lot of fails on the auto-processing and did not integrate well with our current environment. One issue had to do with the way it sends the submissions to its processing engine—our email gateway configuration would have blocked this traffic. I also did not like the user interface.
    Incentivized
    Read full review
    OnPage Corporation
    OnPage is the first we chose and would not change that. The ability to link to our CSM, RMM, and technicians on the road has made this the best solution. Our team is able to use the current setup to make custom alerts based on the ticket details. This allows for all of our future needs to be covered.
    Incentivized
    Read full review
    Scalability
    Cofense
    We've experienced zero downtime
    Incentivized
    Read full review
    OnPage Corporation
    I have had no concerns
    Incentivized
    Read full review
    Return on Investment
    Cofense
    • Due to the integration potential, large amounts of time are saved on a daily basis.
    • Incident response time has dropped due to the increased information available by having access to phishing emails directly.
    • Staff are able to effectively learn how multiple tools in our environment are used by mastering Triage. This has decreased training time greatly and increased the effectiveness of each associate.
    Incentivized
    Read full review
    OnPage Corporation
    • Eliminated the concern that on-call personnel were not notified of an issue at all or on a timely basis
    • The reasonable cost, ease of use and reliability reassured management that any issues arising would be handled quickly
    • Users disliked carrying the bulky, unreliable and battery operated pagers. Today all users carry cell phones and can easily install and manage OnPage software
    Read full review
    ScreenShots

    Cofense Triage Screenshots

    Screenshot of Triage DashboardScreenshot of Triage Dashboard Cluster DetailsScreenshot of Triage Cluster DetailsScreenshot of Triage Cluster Malicious AttachmentScreenshot of Triage Cluster HeadersScreenshot of Triage Reporter Details

    OnPage Screenshots

    Screenshot of where to deliver high-priority alerts to the on-call staff through the OnPage app. This mobilizes teams on critical issues through secure messaging. The persistent, alert-until-read technology ensures that alerts are never missed.Screenshot of the interface to create and manage multiple on-call schedules for distributed teams. Schedule creation can be done by employees through OnPage’s fail-safe scheduler while ensuring continuous, error-free coverage.Screenshot of how to extend OnPage's Incident Alert Management capabilities to ITSM solution providers such as ServiceNow, ConnectWise, Jira and Autotask to synchronize messages, notes, and actions along the incident lifecycle, driving seamless incident management.Screenshot of a bi-directional integration with Slack and MS Teams, allowing users to initiate and manage critical alerts/pages from within their Slack instance. Elevate critical notifications from Slack into loud, audible push notifications on the phone app, distributing them to the right on-call staff. The integration allows responders to send, receive, and respond to critical alerts without leaving their familiar workspace.Screenshot of the analytics that offer real-time visibility into the incident resolution progress and response times. After an incident is resolved, detailed reports are generated that uncover critical insights and identify gaps in incident response for process improvements.Screenshot of OnPage’s centralized contact management system, which provides a centralized directory to manage all the enterprise contacts and their privileges, on-call schedules, communication workflows and escalation policies, and critical messages. Platform administrators can also mobilize teams using the two-way dispatcher to accelerate incident resolution.