Cognito Forms vs. Jotform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cognito Forms
Score 8.9 out of 10
N/A
Cognito Forms, from the company of the same name in South Carolina, is presented by the vendor as an easy-to-use online form builder, allowing anyone to create, publish, and manage forms, with free and paid plans. With it, users can create unlimited forms including registration forms, payment forms, and surveys without coding. Forms can be embedded directly into a website, and form submissions can be viewed from any device, any time.
$19
per month 2 users
Jotform
Score 8.7 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Pricing
Cognito FormsJotform
Editions & Modules
Free
$0
1 user
Pro
$19
per month 2 users
Team
$39
per month 5 users
Enterprise
$129
per month 20 users
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
Offerings
Pricing Offerings
Cognito FormsJotform
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cognito FormsJotform
Considered Both Products
Cognito Forms

No answer on this topic

Jotform
Chose Jotform
Used years ago, so cannot comment on features.
Chose Jotform
Jotform is a cheaper alternative to other solutions, and it's easy to try the free tier (which has full functionality) before upgrading if needed.

Jotform has a friendly, easy interface, and its recent redesign has really helped show it is a serious contender.
Chose Jotform
JotForm has greater customization in its fields, and more field options and add-ons available. Again, the ability to setup form tables really makes the software easier to use when it comes to replicating paper forms. Plus, JotForm has a great free tier allowing you to get …
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Cognito FormsJotform
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Cognito Forms
8.3
4 Ratings
4% above category average
Jotform
8.2
142 Ratings
3% above category average
Survey templates8.54 Ratings8.5121 Ratings
Themes7.04 Ratings7.8128 Ratings
Custom logo/branding9.54 Ratings8.3134 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Cognito Forms
8.7
4 Ratings
2% above category average
Jotform
8.3
134 Ratings
3% below category average
Changes to live survey8.53 Ratings8.4113 Ratings
Question design help8.54 Ratings8.1110 Ratings
Multiple question types9.04 Ratings8.4131 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Cognito Forms
9.5
4 Ratings
15% above category average
Jotform
7.8
110 Ratings
5% below category average
Survey logic flexibility9.54 Ratings7.8110 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Cognito Forms
9.5
4 Ratings
15% above category average
Jotform
8.3
136 Ratings
1% above category average
Response tracking9.03 Ratings8.3127 Ratings
Data export9.54 Ratings8.6129 Ratings
Standard reports10.04 Ratings8.4115 Ratings
Custom reports9.54 Ratings8.2107 Ratings
Analytics9.54 Ratings7.8101 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Cognito Forms
9.8
4 Ratings
12% above category average
Jotform
7.9
111 Ratings
10% below category average
Access controls9.54 Ratings7.7107 Ratings
Compliance10.04 Ratings8.1101 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Cognito Forms
9.3
3 Ratings
12% above category average
Jotform
7.6
83 Ratings
8% below category average
Vendor-offered crowdsourcing9.53 Ratings7.465 Ratings
Respondent restrictions9.03 Ratings7.783 Ratings
Best Alternatives
Cognito FormsJotform
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Score 9.8 out of 10
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Score 9.8 out of 10
Medium-sized Companies
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Square 9 Softworks
Score 9.8 out of 10
Square 9 Softworks
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Score 9.8 out of 10
Enterprises
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.5 out of 10
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Score 9.5 out of 10
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User Ratings
Cognito FormsJotform
Likelihood to Recommend
9.5
(6 ratings)
8.9
(162 ratings)
Likelihood to Renew
-
(0 ratings)
8.8
(7 ratings)
Usability
8.5
(5 ratings)
9.1
(108 ratings)
Support Rating
8.5
(3 ratings)
7.9
(81 ratings)
Implementation Rating
-
(0 ratings)
8.4
(3 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
Cognito FormsJotform
Likelihood to Recommend
Cognito Forms
It's excellent for small sets of forms, from simple to highly complex It's not good at scale. With over 170 forms now, we desperately need some way to manage and maintain shared content once Cognito does not help. Their approach is that you can copy a working form (great) and modify it to create the next one. That's how we've got so many forms...
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Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
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Pros
Cognito Forms
  • New Hire Form - It announces the new hire and provides direction to several departments on their needs, computer, phone, security level, etc.
  • Terminations - We use it to shut off security, badges, computers, track phone, electronics, etc.
  • Temp Form - It provides an avenue to enter them into our payroll system for tracking hours, also, for the start and end dates.
Read full review
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
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Cons
Cognito Forms
  • It isnt the most user friendly if you have someone who isnt experienced
  • Learning curve is pretty high
  • Should be easier to customise the formatting
Read full review
Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
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Likelihood to Renew
Cognito Forms
No answers on this topic
Jotform
I need this software to run my business, it's built around it.
Read full review
Usability
Cognito Forms
We have been using Cognito Forms for over 5 years. We find it very easy use and it is part of the programs we use on a daily basis.
Read full review
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
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Support Rating
Cognito Forms
Very friendly and helpful, but typically takes at least one day to respond. However, when they do respond they dive right into the specific form I ask about and tell me exactly how to fix what I need help with
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Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
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Implementation Rating
Cognito Forms
No answers on this topic
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
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Alternatives Considered
Cognito Forms
I have not used any other programs like Cognito Forms. I have been with my company for almost two years. I very much like the ease of this system and its capabilities. I like knowing everyone is using the same thing. I do not foresee us making any changes to our current use of Cognito Forms.
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Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
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Return on Investment
Cognito Forms
  • We've been able to get away from Word and pdf forms and build a functionality that is conditional on form content
  • The speed of getting a good-enough version up and running to meet an immediate business need is outstanding
  • The cost of improving a set of almost good-enough forms or propagating a change in business rules is depressing
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Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
Read full review
ScreenShots

Jotform Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of