Cognito Forms vs. Jotform

It's excellent for small sets of forms, from simple to highly complex It's not good at scale. With over 170 forms now, we desperately need some way to manage and maintain shared content once Cognito does not help. Their approach is that you can copy a working form (great) and modify it to create the next one. That's how we've got so many forms...

For academic or market research, the platform is able to attribute quality in data capture, as well as in the structuring of dynamic questions and answers. making it the best smart form option on the market today. In addition to facilitating intelligent data analysis even on the free plan. Perfect.

Incentivized

• Cost effective.
• Easy to use.
• Safe.
• Automates data collection.

Incentivized

• The ease of use is my favorite part of the Jotform. You don't have to be an IT guru to use it, but the results of your creation will surely make people think you are.
• Jotform keeps all my event request organized and accurate.
• Editing forms is done with ease.

• I am happy with Cognito Forms. I have not found any issues.

Incentivized

• I would love for Jotform to offer an a la carte for some of the products like maybe we pay for more form views and submissions but not all the other stuff.
• Flexibility in css.
• More options in the name field, maybe I want the last name first or for it to be a full one entry box.
• A phone number entry field.

Incentivized

I need this software to run my business, it's built around it.

Incentivized

Non calculated fields are easy to use. Calculations can be a nightmare to get working due to complex and unintuitive syntax, as a non-programmer

Incentivized

Because this past week it made my life so much easier by allowing me to easily create and share forms to collect important information and allowing me to meet my deadline. It also made it possible to collate and analyze some data in an extremely efficient and very simple manner making it possible for me to make an informed decision.

quick and knowledgable

Their support is truly awful and negligent [in my opinion]. It's rare for me to get so mad as to write a review about it but given what we do, I think it's necessary to document it. We work in mental health and having client data [transmitted] through the API correctly can be a matter of life and death for someone in crisis. We have had repeated issues with this in JotForm and reset the integration multiple times and yet it continues. [In my experience] tags don't transmit, complete contacts are absent, or parts of data [are] missing despite being mapped. [Again, per my experience] their support will initially respond and then you hear nothing. It's been a huge issue and we are leaving them as a result. [I feel] it's truly infuriating and negligent.

Had to opt for Jotform to open in a separate window for some of my phones as being intergrated into my own site caused restricted viewing problems on some devices like mobiles.

Incentivized

I have not used any other programs like Cognito Forms. I have been with my company for almost two years. I very much like the ease of this system and its capabilities. I like knowing everyone is using the same thing. I do not foresee us making any changes to our current use of Cognito Forms.

Incentivized

JotForm is superior compared to Google Forms in most aspects. However, the lack of collaboration in the free version makes it less attractive if managing several forms. But the form functionality and features makes up for this. JotForm is clean in layout, and provides a user experience like nonother. Highly recommended.

Incentivized

• Safe us a lot of time doing client onboarding.
• Use it for data collection for business plan info collection.

Incentivized

• We have generated over 130 leads last month. This is a 150% increase from the prior month's numbers.
• We can give multiple staff members access to the forms. That's a plus in itself. It works well with virtual assistants also. This gives us [a] tremendous amount of flexibility which cuts down on nonrepetitive work.
• We like that JotForm has a referral program. We will start to take full advantage of this program to develop more win-win relationships with not only clients but our vendors.