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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cognito Forms

    Score8.3 out of 10
    N/ACognito Forms, from the company of the same name in South Carolina, is presented by the vendor as an easy-to-use online form builder, allowing anyone to create, publish, and manage forms, with free and paid plans. With it, users can create unlimited forms including registration forms, payment forms, and surveys without coding. Forms can be embedded directly into a website, and form submissions can be viewed from any device, any time.

    $19

    per month 2 users

    Jotform

    Score8.5 out of 10
    N/AJotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…

    $0

    Pricing
    Cognito FormsJotform
    Editions & Modules
    Free
    $0
    1 user
    Pro
    $19
    per month 2 users
    Team
    $39
    per month 5 users
    Enterprise
    $129
    per month 20 users
    Free
    $0.00
    Bronze
    $34.00
    Monthly
    Silver
    $39.00
    Monthly
    Gold
    $99.00
    Monthly
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Cognito FormsJotform
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Cognito FormsJotform
    Considered Both Products
    Cognito Forms
    No answer on this topic
    Jotform
    Chose Jotform
    Much more customizable and user friendly
    Incentivized
    Chose Jotform
    more user friendly and I think more powerfull
    Incentivized
    Chose Jotform
    Used years ago, so cannot comment on features.
    Incentivized
    Chose Jotform
    JotForm is more user-friendly and easier to navigate.
    Incentivized
    Chose Jotform
    Jotform is a cheaper alternative to other solutions, and it's easy to try the free tier (which has full functionality) before upgrading if needed.

    Jotform has a friendly, easy interface, and its recent redesign has really helped show it is a serious contender.
    Incentivized
    Chose Jotform
    JotForm has greater customization in its fields, and more field options and add-ons available. Again, the ability to setup form tables really makes the software easier to use when it comes to replicating paper forms. Plus, JotForm has a great free tier allowing you to get …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    97%
    Would buy again
    151 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    93%
    Delivers good value for the price
    124 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    98%
    Happy with the feature set
    152 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    95%
    Lived up to sales and marketing promises
    100 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    96%
    Implementation went as expected
    136 Answers
    Features
    Cognito FormsJotform
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Cognito Forms and Jotform
    Feature
    Cognito Forms
    8.3
    4 Ratings
    3% above category average
    Jotform
    8.0
    164 Ratings
    0% below category average
    Survey templates8.54 Ratings9.0140 Ratings
    Themes7.04 Ratings7.7148 Ratings
    Custom logo/branding9.54 Ratings7.3153 Ratings
    Survey Content
    Comparison of Survey Content features of Cognito Forms and Jotform
    Feature
    Cognito Forms
    8.7
    4 Ratings
    2% above category average
    Jotform
    9.4
    151 Ratings
    10% above category average
    Changes to live survey8.53 Ratings9.6126 Ratings
    Question design help8.54 Ratings9.6124 Ratings
    Multiple question types9.04 Ratings8.9148 Ratings
    Survey Logic
    Comparison of Survey Logic features of Cognito Forms and Jotform
    Feature
    Cognito Forms
    9.5
    4 Ratings
    13% above category average
    Jotform
    9.8
    127 Ratings
    16% above category average
    Survey logic flexibility9.54 Ratings9.8127 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Cognito Forms and Jotform
    Feature
    Cognito Forms
    9.5
    4 Ratings
    16% above category average
    Jotform
    8.6
    154 Ratings
    6% above category average
    Response tracking9.03 Ratings8.4145 Ratings
    Data export9.54 Ratings9.1147 Ratings
    Standard reports10.04 Ratings8.2133 Ratings
    Custom reports9.54 Ratings8.6125 Ratings
    Analytics9.54 Ratings8.9114 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Cognito Forms and Jotform
    Feature
    Cognito Forms
    9.8
    4 Ratings
    13% above category average
    Jotform
    9.4
    127 Ratings
    8% above category average
    Access controls9.54 Ratings9.4123 Ratings
    Compliance10.04 Ratings9.4116 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Cognito Forms and Jotform
    Feature
    Cognito Forms
    9.3
    3 Ratings
    14% above category average
    Jotform
    8.4
    96 Ratings
    4% above category average
    Vendor-offered crowdsourcing9.53 Ratings7.575 Ratings
    Respondent restrictions9.03 Ratings9.496 Ratings
    Best Alternatives
    Cognito FormsJotform
    Small Businesses
    Jotform
    Score8.5 out of 10
    Zoho Forms
    Score9.2 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cognito FormsJotform
    Likelihood to Recommend
    9.5
    (6 ratings)
    8.5
    (185 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.4
    (7 ratings)
    Usability
    8.5
    (5 ratings)
    8.6
    (131 ratings)
    Support Rating
    8.5
    (3 ratings)
    7.4
    (81 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.9
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Cognito FormsJotform
    Likelihood to Recommend
    Cognito Forms
    It's excellent for small sets of forms, from simple to highly complex It's not good at scale. With over 170 forms now, we desperately need some way to manage and maintain shared content once Cognito does not help. Their approach is that you can copy a working form (great) and modify it to create the next one. That's how we've got so many forms...
    Read full review
    Jotform
    We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
    Read full review
    Pros
    Cognito Forms
    • New Hire Form - It announces the new hire and provides direction to several departments on their needs, computer, phone, security level, etc.
    • Terminations - We use it to shut off security, badges, computers, track phone, electronics, etc.
    • Temp Form - It provides an avenue to enter them into our payroll system for tracking hours, also, for the start and end dates.
    Incentivized
    Read full review
    Jotform
    • Gathers information on my clients
    • Gathers and organizes information on my prospects
    • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
    • Educates clients about the benefit of supplementation
    • Educates my prospects
    Read full review
    Cons
    Cognito Forms
    • It isnt the most user friendly if you have someone who isnt experienced
    • Learning curve is pretty high
    • Should be easier to customise the formatting
    Incentivized
    Read full review
    Jotform
    • The price is too high for casual users like myself
    • The automation took some time to figure out (that's understandable)
    • Making the forms look uniform took a lot of time to setup
    • Some parts like the approval emails, notification emails can be confusing
    Incentivized
    Read full review
    Likelihood to Renew
    Cognito Forms
    No answers on this topic
    Jotform
    I need this software to run my business, it's built around it.
    Incentivized
    Read full review
    Usability
    Cognito Forms
    We have been using Cognito Forms for over 5 years. We find it very easy use and it is part of the programs we use on a daily basis.
    Incentivized
    Read full review
    Jotform
    As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
    Incentivized
    Read full review
    Support Rating
    Cognito Forms
    Very friendly and helpful, but typically takes at least one day to respond. However, when they do respond they dive right into the specific form I ask about and tell me exactly how to fix what I need help with
    Incentivized
    Read full review
    Jotform
    I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
    Incentivized
    Read full review
    Implementation Rating
    Cognito Forms
    No answers on this topic
    Jotform
    the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
    Incentivized
    Read full review
    Alternatives Considered
    Cognito Forms
    I have not used any other programs like Cognito Forms. I have been with my company for almost two years. I very much like the ease of this system and its capabilities. I like knowing everyone is using the same thing. I do not foresee us making any changes to our current use of Cognito Forms.
    Incentivized
    Read full review
    Jotform
    Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
    Read full review
    Return on Investment
    Cognito Forms
    • We've been able to get away from Word and pdf forms and build a functionality that is conditional on form content
    • The speed of getting a good-enough version up and running to meet an immediate business need is outstanding
    • The cost of improving a set of almost good-enough forms or propagating a change in business rules is depressing
    Read full review
    Jotform
    • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
    • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
    • I could not easily identify what new information was provided in a resubmission by a respondent.
    Read full review
    ScreenShots

    Jotform Screenshots

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