What users are saying about
3 Ratings
19 Ratings
3 Ratings
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Score 8.8 out of 100
19 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Cognito Forms

I would definitely recommend Cognito Forms to any colleague or business. I think it has the excellent capability of tracking things, simplifying a process, having a set process. Have everyone on board using the same forms or ways of transmitting information to one another. We will continue to use and find additional ways to utilized Cognito Forms.
Anonymous | TrustRadius Reviewer

Zoho Survey

Like all Zoho products, if you are using Zoho CRM than I would highly recommend Zoho Survey. The insights you can get out of staying only in one program (Zoho CRM) is so powerful for users. While it takes an admin or marketing person to configure the surveys in Zoho Survey, users within Zoho CRM never have to actually go to Zoho Survey to see responses as they are available right in front of them in the CRM. If you are looking for a stand alone survey app, Zoho Survey will meet your needs. It has all the functionality one could need to build a basic, intuitive survey. If you're looking for a survey to be very aesthetically pleasing with graphics or custom themes or the like, there may be better options.
Jon Porreca | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Cognito Forms
9.5
Zoho Survey
9.2
Survey templates
Cognito Forms
9.5
Zoho Survey
9.3
Themes
Cognito Forms
9.5
Zoho Survey
9.0
Custom logo/branding
Cognito Forms
9.5
Zoho Survey
9.3

Survey Content

Cognito Forms
9.0
Zoho Survey
9.3
Changes to live survey
Cognito Forms
9.0
Zoho Survey
9.2
Question design help
Cognito Forms
9.0
Zoho Survey
9.1
Multiple question types
Cognito Forms
9.0
Zoho Survey
9.6

Survey Logic

Cognito Forms
8.0
Zoho Survey
9.6
Survey logic flexibility
Cognito Forms
8.0
Zoho Survey
9.6

Survey Reporting & Analytics

Cognito Forms
9.5
Zoho Survey
9.7
Response tracking
Cognito Forms
9.5
Zoho Survey
9.9
Data export
Cognito Forms
9.5
Zoho Survey
9.6
Standard reports
Cognito Forms
9.5
Zoho Survey
9.7
Custom reports
Cognito Forms
9.5
Zoho Survey
9.4
Analytics
Cognito Forms
9.5
Zoho Survey
9.8

Survey Administration & Security

Cognito Forms
9.0
Zoho Survey
9.8
Access controls
Cognito Forms
9.0
Zoho Survey
9.7
Compliance
Cognito Forms
9.0
Zoho Survey
9.9

Survey Distribution

Cognito Forms
9.5
Zoho Survey
9.6
Vendor-offered crowdsourcing
Cognito Forms
9.5
Zoho Survey
9.7
Respondent restrictions
Cognito Forms
9.5
Zoho Survey
9.6

Pros

Cognito Forms

  • Effective data management.
  • Extensive user accessibility in & out of house.
Brett Horton | TrustRadius Reviewer

Zoho Survey

  • My use of Zoho Survey is very limited. I am responsible for making sure we get all of our NPS responses back. I've never had any issues doing so!
Amy Gray | TrustRadius Reviewer

Cons

Cognito Forms

  • I am happy with Cognito Forms. I have not found any issues.
Anonymous | TrustRadius Reviewer

Zoho Survey

  • It can be a little "clunky" if you are not experienced in how Zoho Products work
  • The pricing is a little harder to grasp than other products
  • Customization is not as flexible as some other products out there
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cognito Forms

I have also used Docu-sign a bit for similar data entry procedures when submitting applicants for financing and within our CRM. While Docu-sign works excellent, it is not as efficient as Cognito Forms and can prolong daily tasks creating some disconnect. Docu-sign is more useful for other tasks while Cognito Forms is pretty self-explanatory with its reports, data entry tasks, application submissions, and notification settings.
Brett Horton | TrustRadius Reviewer

Zoho Survey

Easy to add to our existing plan with CRM and we really wanted everything under one roof and not multiple software. It's quick and simple and easy to use and does everything we need it to do and great to reflex on after you have serviced a client to see what improvements we need to make and training that we may need overall.
Anonymous | TrustRadius Reviewer

Return on Investment

Cognito Forms

  • A simplified process
  • Everything in one place
  • All associates using the same system.
Anonymous | TrustRadius Reviewer

Zoho Survey

  • The results obtained have been great in relation to the saving of time and money that we have saved.
  • It's so simple to use, has allowed everyone in the organization to use it, which is great for the contribution that each partner offers.
Edward Carrero | TrustRadius Reviewer

Pricing Details

Cognito Forms

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zoho Survey

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Cognito Forms
9.5
Zoho Survey
9.5

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