TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about TeamViewer

Please fill out the form below to get in touch.

TeamViewer

Connect with TeamViewer

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with TeamViewer so that TeamViewer and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Concrete CMS

    Score9.2 out of 10
    N/AConcrete CMS (formerly Concrete5) is a free and open source, PHP built content management system for content on the web and also for intranets. It is optimized to support the creation of online magazines and newspapers.N/A

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    Pricing
    Concrete CMSTeamViewer
    Editions & Modules
    No answers on this topic
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    Concrete CMSTeamViewer
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Concrete CMSTeamViewer
    Considered Both Products
    Portland Labs
    No answer on this topic
    TeamViewer
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    22 Answers
    88%
    Would buy again
    383 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    22 Answers
    88%
    Delivers good value for the price
    354 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    22 Answers
    96%
    Happy with the feature set
    417 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    22 Answers
    91%
    Lived up to sales and marketing promises
    288 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    22 Answers
    97%
    Implementation went as expected
    356 Answers
    Features
    Concrete CMSTeamViewer
    Security
    Comparison of Security features of Concrete CMS and TeamViewer
    Feature
    Concrete CMS
    9.5
    38 Ratings
    14% above category average
    TeamViewer
    8.8
    68 Ratings
    0% above category average
    Role-based user permissions9.538 Ratings8.869 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Concrete CMS and TeamViewer
    Feature
    Concrete CMS
    9.7
    33 Ratings
    22% above category average
    TeamViewer
    8.0
    48 Ratings
    1% below category average
    API9.731 Ratings00 Ratings
    Internationalization / multi-language9.730 Ratings00 Ratings
    Third-party software integrations00 Ratings8.048 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Concrete CMS and TeamViewer
    Feature
    Concrete CMS
    8.4
    42 Ratings
    7% above category average
    TeamViewer
    -
    Ratings
    WYSIWYG editor9.342 Ratings00 Ratings
    Code quality / cleanliness10.037 Ratings00 Ratings
    Admin section10.040 Ratings00 Ratings
    Page templates10.040 Ratings00 Ratings
    Library of website themes4.238 Ratings00 Ratings
    Mobile optimization / responsive design9.739 Ratings00 Ratings
    Publishing workflow7.737 Ratings00 Ratings
    Form generator6.639 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of Concrete CMS and TeamViewer
    Feature
    Concrete CMS
    6.9
    40 Ratings
    8% below category average
    TeamViewer
    -
    Ratings
    Content taxonomy8.939 Ratings00 Ratings
    SEO support9.039 Ratings00 Ratings
    Bulk management6.039 Ratings00 Ratings
    Availability / breadth of extensions5.439 Ratings00 Ratings
    Community / comment management5.439 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of Concrete CMS and TeamViewer
    Feature
    Concrete CMS
    -
    Ratings
    TeamViewer
    8.9
    553 Ratings
    4% above category average
    File transfer00 Ratings8.9521 Ratings
    Instant message00 Ratings8.8481 Ratings
    Access to sleeping/powered-off computers00 Ratings7.5366 Ratings
    Session record00 Ratings8.4376 Ratings
    Annotations00 Ratings8.2143 Ratings
    Remote Access
    Comparison of Remote Access features of Concrete CMS and TeamViewer
    Feature
    Concrete CMS
    -
    Ratings
    TeamViewer
    8.6
    81 Ratings
    5% above category average
    Attended device access00 Ratings9.180 Ratings
    Unattended device access00 Ratings8.777 Ratings
    Mobile device access00 Ratings8.071 Ratings
    Virtual device access00 Ratings8.667 Ratings
    Multiple-display support00 Ratings8.668 Ratings
    Multiple concurrent sessions00 Ratings8.470 Ratings
    Best Alternatives
    Concrete CMSTeamViewer
    Small Businesses
    Umbraco CMS
    Score7 out of 10
    LogMeIn Rescue
    Score8.2 out of 10
    Medium-sized Companies
    Square Online
    Score7.7 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    Enterprises
    RWS Tridion Sites
    Score9 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Concrete CMSTeamViewer
    Likelihood to Recommend
    9.2
    (59 ratings)
    8.8
    (611 ratings)
    Likelihood to Renew
    8.0
    (22 ratings)
    8.1
    (68 ratings)
    Usability
    9.1
    (13 ratings)
    9.0
    (59 ratings)
    Availability
    10.0
    (1 ratings)
    9.1
    (6 ratings)
    Performance
    9.0
    (1 ratings)
    9.1
    (6 ratings)
    Support Rating
    10.0
    (3 ratings)
    9.2
    (51 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    9.8
    (6 ratings)
    8.7
    (166 ratings)
    Configurability
    -
    (0 ratings)
    8.4
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (6 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (6 ratings)
    User Testimonials
    Concrete CMSTeamViewer
    Likelihood to Recommend
    Portland Labs
    Suitable if you are part of small to large scale companies or web-houses which have PHP developers and frontend engineers with some budgets. [Also suitable if] you or your client want to build a website that requires some features or uniqueness [and needs] some customization and freedom. Additionally suitable if you want this project to be DevOps based project or if the project requires very tight security and is inside of a closed network.
    Read full review
    TeamViewer
    I would definitely recommend it, and that's why I've stuck with it so long: continuous improvement. Now AI has fully embraced it to help with faster monitoring and Troubleshooting, saving me a huge amount of time and effort. Affordable to use for both personal and Professional work to assist colleagues from different workstations.
    Read full review
    Pros
    Portland Labs
    • As a dev, the Page object (coupled with page attributes, nav menus and page lists) makes structuring a website or web app a dream. The separation of page templates from page types also helps, the former being about layout while the latter is more conceptual.
    • As an admin, you pretty much have as much control as the developers of the site decide to give you.
    • The versioning system allows admins to roll changes back and work on changes before publishing them.
    • The permissions system is exceptionally powerful, allowing roles and/or individual users to be included or excluded from each permission.
    • The attributes system allows pages, files and users to be given custom properties of various types (e.g. text, image, colour).
    Incentivized
    Read full review
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    Cons
    Portland Labs
    • Allow end users to clear cache when updating pages.
    • Needs a few more built in forms.
    • The CMS is not multilingual by default. Even though I managed to 'hack' it so, it would be nice to have it included.
    • It'd be nice to make use of custom PHP modules through shortcodes more straight forward. It seems the hooks are a bit contrived.
    Read full review
    TeamViewer
    • MFA could be a lot better when connecting to the remote device. If a phone is added to security for the remote worker, then the admin cannot use Easy Access to access the device without interaction with the remote worker. Admins should have access to remote devices via other MFA methods.
    • App updates sometimes cause unstable status and computer must be restarted.
    • OS updates often require additional user interaction before completing the sign-in process, leaving TeamViewer in an incomplete startup state and preventing the Remote Worker from accessing the device. An admin then has to remote into the device using another remote desktop access tool (Apple Remote Desktop, for instance) and bypass the user interaction screens, which allows the login process to complete and TeamViewer to start up fully. It would be best if the TeamViewer Host could connect even when the OS is prompting for user interaction (e.g., clicking OK on modal dialog boxes post-update).
    Incentivized
    Read full review
    Likelihood to Renew
    Portland Labs
    Its a very solid, very consistent package that never lets you down or leaves you frustrated. It gets a 10/10 because its so much better than anything else currently available. It also gets a 10/10 because, even if not compared to others, it does not leave you wanting for features or functionality. It is an excellent piece of software that will answer almost every CMS need.
    Read full review
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Usability
    Portland Labs
    I have used it on over 30 projects in the past 3 years and it's still a pleasure to work in. Doesn't always have all the answers, no CMS does, but I still find it very easy to use from prototyping to working to final project. Also there is no problem working on a localhost then moving to a live site, like there is with WordPress. It's my go to app in my CMS quiver.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Reliability and Availability
    Portland Labs
    Since it's not tied to a central server (other than for authorizing updates and assigning licenses to specific sites), it's available pretty much 100% of the time.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    Performance
    Portland Labs
    The site works extremely well, the front end flies, searches and form submissions are very fast indeed. The reason its a 9 not a ten? the back end can be a little slow at times, and this is unfair, because for the backend to be so amazing, it has to do a huge amount of work!
    Read full review
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    Support Rating
    Portland Labs
    Concrete5 is open-source and has an incredibly strong, polite, and supportive community. You can get an answer to nearly anything you want to do with Concrete5 by googling for it, searching the Concrete5 discussion forums or stack overflow, or posting your question to the forum. Members are very courteous and do not look down on those with less knowledge. And answers are always quick, informative, and supportive.
    Incentivized
    Read full review
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    In-Person Training
    Portland Labs
    No answers on this topic
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Online Training
    Portland Labs
    No answers on this topic
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Implementation Rating
    Portland Labs
    Build off of an existing theme to speed up the creation of custom designed themed. Bootstrap is a good one but there are many others that are probably much simpler to build from than the Bootstrap one was. Make sure you host on a Unix/Linux server so you don't have to install PHP or MySQL separately. It's just smoother on those platforms.
    Read full review
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
    Read full review
    Alternatives Considered
    Portland Labs
    WordPress at the time was riddled with security breaches in the news and while Concrete5 was smaller (and therefore a smaller attack vector), after eleven years of use, Concrete5 has only had one published incident with an add-on that resolved within hours and with excellent communication. You can talk to the CEO and the CTO (or the rest of the team). They are very engaged and you're working with a small company of people who care, not a call-center with people just waiting to go home.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
    Read full review
    Scalability
    Portland Labs
    No answers on this topic
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Return on Investment
    Portland Labs
    • Concrete5 is the customer-facing side of our business. It's where we host the site that potential customers see before they choose to purchase and create an account with us. We are able to keep that site clean, user-friendly, and with a lot of available options for customers to interact with thanks to Concrete5
    • The ability to have multiple users and admins for the site means that we all members of our team can go in and create new content, fix or troubleshoot issues, and edit the site easily.
    • Our CRM isn't directly integrated with Concrete5, so when customers go to make a purchase with us, they have to leave our Concrete5 site.
    Incentivized
    Read full review
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    ScreenShots

    Concrete CMS Screenshots

    Screenshot of In-context editing is simple to understandScreenshot of Change text just like a word processorScreenshot of Versioning and workflow built on top of powerful permissionsScreenshot of Flexible backend to power complex communities and intranets.

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.