TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about Conga CLM

Please fill out the form below to get in touch.

Conga

Connect with Conga

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with Conga so that Conga and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Conga CLM

    Score8.8 out of 10
    N/AConga CLM (formerly Conga Contracts, or Novatus) is a contract management software solution built around features such as contract creation, automated notifications, and approval and workflows.N/A

    M‑Files

    Score8.9 out of 10
    N/AM-Files delivers Context-First Document Management with a metadata-driven architecture that improves productivity across the document lifecycle. By linking documents to the people, processes, clients, and projects that give them meaning, M-Files creates a unified environment that strengthens governance.N/A
    Pricing
    Conga CLMM‑Files
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Conga CLMM‑Files
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsConga offers customized pricing for their CLM product. The pricing prioritizes: Business needs Commitment to partnership Flexibility Budget alignment Competitive pricing Transparency—
    More Pricing Information
    Features
    Conga CLMM‑Files
    Contract Authoring
    Comparison of Contract Authoring features of Conga CLM and M‑Files
    Feature
    Conga CLM
    8.5
    120 Ratings
    4% above category average
    M‑Files
    -
    Ratings
    Contract creation8.8117 Ratings00 Ratings
    Contract templates8.8112 Ratings00 Ratings
    Clause library/saved fields8.9106 Ratings00 Ratings
    Guided logic7.693 Ratings00 Ratings
    Contract Collaboration
    Comparison of Contract Collaboration features of Conga CLM and M‑Files
    Feature
    Conga CLM
    8.3
    110 Ratings
    1% above category average
    M‑Files
    -
    Ratings
    Contract sharing8.4102 Ratings00 Ratings
    Contract editing8.4100 Ratings00 Ratings
    Collaborating on contracts8.395 Ratings00 Ratings
    MS Word plug-in8.197 Ratings00 Ratings
    Approval process8.299 Ratings00 Ratings
    Interdepartmental workflows8.191 Ratings00 Ratings
    Contract Monitoring
    Comparison of Contract Monitoring features of Conga CLM and M‑Files
    Feature
    Conga CLM
    8.7
    109 Ratings
    5% above category average
    M‑Files
    -
    Ratings
    Contract database8.6103 Ratings00 Ratings
    Contract search8.4103 Ratings00 Ratings
    Contract milestone reminders & alerts8.299 Ratings00 Ratings
    Custom contract reports8.3100 Ratings00 Ratings
    Tracking contract status8.6102 Ratings00 Ratings
    Compliance check8.682 Ratings00 Ratings
    Contract Management
    Comparison of Contract Management features of Conga CLM and M‑Files
    Feature
    Conga CLM
    8.2
    82 Ratings
    0% above category average
    M‑Files
    -
    Ratings
    Contract Storage8.680 Ratings00 Ratings
    Advanced Search and Filtering8.474 Ratings00 Ratings
    Customizable Contract Templates8.276 Ratings00 Ratings
    Workflow Acceleration7.870 Ratings00 Ratings
    E-Signatures8.470 Ratings00 Ratings
    Reminders and Alerts8.174 Ratings00 Ratings
    Analytics and Reporting8.575 Ratings00 Ratings
    Integration with other Systems8.070 Ratings00 Ratings
    Best Alternatives
    Conga CLMM‑Files
    Small Businesses
    DocuSign CLM
    Score8.2 out of 10
    pdfFiller
    Score9 out of 10
    Medium-sized Companies
    Ironclad
    Score7.9 out of 10
    Esker
    Score7.4 out of 10
    Enterprises
    Icertis
    Score7.8 out of 10
    Tungsten Capture
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Conga CLMM‑Files
    Likelihood to Recommend
    8.8
    (128 ratings)
    9.9
    (68 ratings)
    Likelihood to Renew
    8.9
    (3 ratings)
    9.9
    (15 ratings)
    Usability
    8.5
    (6 ratings)
    8.2
    (12 ratings)
    Availability
    8.2
    (2 ratings)
    9.1
    (3 ratings)
    Performance
    9.1
    (2 ratings)
    9.1
    (2 ratings)
    Support Rating
    8.3
    (6 ratings)
    8.0
    (11 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (2 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    8.2
    (8 ratings)
    Configurability
    10.0
    (1 ratings)
    9.6
    (2 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    3.6
    (2 ratings)
    10.0
    (1 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    7.0
    (3 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    7.0
    (3 ratings)
    User Testimonials
    Conga CLMM‑Files
    Likelihood to Recommend
    Conga
    And I mean that wholeheartedly, only because my experience has been so wonderful, and one of the things that I was warned against moving to Conga CLM was support. "Oh, their support's not that great." Absolutely wrong. I have received nothing but top-notch service support and there have been a lot of service requests for me only because of my gap in knowledge and every single person, one person in particular, always was jumped right in, very quick to respond, didn't just throw a knowledge article at me, actually said, "Hey, let's get on a Zoom together. Let's figure out what the issue is, and let's figure out what the solution is. " And it's that game changer for me. I'm very big on customer service, and Conga's support staff is amazing. I give a 12 on that. The product itself is just easy, and the team loves it. It works great. I work directly with sales, and we're actually wanting to get more of our documents into Conga CLM. Right now, we just have our master service agreement and some of our order forms, but we have other amendments and addendums and other business lines that we're trying to get into the system. It's just finding time.
    Incentivized
    Read full review
    MFiles
    M‑Files is great for companies with multiple locations. Drive letters can become cumbersome to use and collaborate with colleagues and M‑Files fills that gap. The check out/check in system is great and allows only one editor at a time. This can be good and bad depending on the situation.
    Incentivized
    Read full review
    Pros
    Conga
    • Template driven contract creation: when sales team needs to generate multiple contracts per day, instead of manually drafting each contract , by Conga CLM we can select pre approved template and system auto fills pricing details , customer name, legal terms etc
    • Renewal and obligation tracking: Conga CLM sends automated alerts when renewal noticed needs to be send 30days before expiry. It also flags upcoming renewals.
    • Audit trail and compliance: Conga CLM logs every action automatically and supports regulatory compliance like SOX audit.
    Incentivized
    Read full review
    MFiles
    • Reliable: Our M-Files system has only gone down one time (for a very short period of time) at the beginning of the two years that we have been with M-Files. Our previous vendor's system had so many downtimes that our IT Department had to assign an associate to work with me for sending out notifications to associates etc. With our last vendor, one day I came to work and only 60 of the 260 consent for surgery forms were available to our end users although they were visible to me as the Administrator but weren't showing up for the end-users!
    • Our M-Files system was created for us. It was created by working with developers to only have on our system what we required, and I must say, there were so many extra features that M-Files offered in our program that weren't available with our previous vendor. As mentioned previously, we can have two policies or forms visible to the end-user so one can be listed as "draft" or "training only" so our end users can read and use for training as we get ready to roll out a new medical record system. I can also preload policies and leave them in the working stage until they are approved and go back and publish them the day they are approved. The list goes on with so many great features.
    • Our end users would say the greatest asset of this product is the search function. It's amazing how fast it is. There are many ways to search out a form or policy which makes it a true asset for our associates.
    Incentivized
    Read full review
    Cons
    Conga
    • X-author for Word can be improved as it does not maintain a stable connection and the org gets disconnected frequently.
    • It does not support grandparent relationship for merge field population.
    • A separate package needs to be installed for the integration of CPQ and CLM tools from Conga.
    Incentivized
    Read full review
    MFiles
    • If you are new to Electronic Document Management, this can be a really difficult product to roll out. Since it is infinitely versatile, there are infinite ways to configure it wrong. I highly recommend the M-Files admin training offered by M-Files as it will set you in the right direction.
    • Many options are paid add-ons. So while you are not paying for what you don't need, many great features will come at a cost.
    • If you don't have a technical person on staff, this will be tricky to maintain. Not impossible. If your processes do not change, once setup it will be fine.
    Incentivized
    Read full review
    Likelihood to Renew
    Conga
    Simple and easy to use for the legal team to creates contracts in Salesforce and with the help of conga contract attaches the different clauses through the bundle and sends them for negotiation and for signature. This is the primary work they do from Conga contracts. We had solution which is build using conga contracts, conga composer and conga sign
    Incentivized
    Read full review
    MFiles
    M-files meets our almost all needs, we dont have other option to replace m-files. it saves lots, like Hardware because of Vault Feature means we can create many vaults (mini-servers) in m-files in other solutions we need more hardware for more installations.
    Incentivized
    Read full review
    Usability
    Conga
    I would give it a 10 because it's easy. The way that we've set it up and the process, you know, when you're working with a sales team, which is what I work with, they need something easy to learn and quick because they need to concentrate on making sales. So you got to give them that. And that's exactly what Conga CLM has offered to us, a very easy platform that they can get their contracts out the door, we can get to clients and then they can move on to their next sale.
    Incentivized
    Read full review
    MFiles
    It is a powerful system that can locate content fast and effectively. The system takes quite some time to setup initially. It can be hard for M-Files support to know how businesses operate and how they want to use the system in a way that works for them. The customization makes it great for companies to cater to their own needs. Once the system is set up in a way that makes sense for the business, the user experience is positive. There is room for improvement in the notifications, workflow, and support areas.
    Incentivized
    Read full review
    Reliability and Availability
    Conga
    Conga CLM’s availability has been solid in my experience as for a logistics company like ours that needs access across time zones and departments, Conga CLM is a great solution.
    Incentivized
    Read full review
    MFiles
    always there.
    Incentivized
    Read full review
    Performance
    Conga
    Conga CLM performs reliably across our organization. It handles large volumes of contracts without lag, keeps workflows flowing smoothly, and processes automation tasks efficiently. The system remains responsive, even during busy days, no performance lag.
    Incentivized
    Read full review
    MFiles
    I noticed some lagging with the integration with Microsoft Office but not so much that I would not use it. It has gotten better with updates. to be fair the issues were when Office 2013 first came out.
    Incentivized
    Read full review
    Support Rating
    Conga
    Very very difficult to get support. The support team is great for simple, general questions. If we ran into anything complex, we usually would figure it out before they could help us. We often were bounced around from rep to rep
    Incentivized
    Read full review
    MFiles
    Usually when I need help from them I got support and it was very good and focused to solve my problem. I didn't have so many problems, but when used it worked. I just would like to have a support in my native language, but I can understand that sometimes is hard for the companies.
    Incentivized
    Read full review
    In-Person Training
    Conga
    Conga University is very well made. Loved it!
    Incentivized
    Read full review
    MFiles
    We had online conference call training with a recording to use later as needed
    Incentivized
    Read full review
    Online Training
    Conga
    Conga University is the best! loved it. The courses are very well designed which makes learning easy and great. I have taken courses for conga contracts, composer, conga sign, and conga batch. Courses are beneficial if you want to implement Conga products for your clients or for your organization. Highly recommended to sign up for Conga university and start learning
    Incentivized
    Read full review
    MFiles
    They answer all questions and record your training for later use.
    Incentivized
    Read full review
    Implementation Rating
    Conga
    The process involved Salesforce object creation and fields with installing conga contracts and conga composer and setting up security for the users
    Incentivized
    Read full review
    MFiles
    The key insight is that the most important thing is to have a open mind. The application is easy to use, but if you have a company with different views and it is not aligned could be a huge problem. So the company transformation is required together with the application. Ensure to use as much as possible the capabilities of the application helps to have best ROI.
    Incentivized
    Read full review
    Alternatives Considered
    Conga
    Conga CLM capabilities and speed is very good compared to other CLM solutions and also scalable and easy to configure and manage the enhancements. Conga CLm is also great for multiple verticals and users from various departments can easily adopt to the CLM applications or tool. The eas of use is also a factor
    Incentivized
    Read full review
    MFiles
    The customization ability seemed to be a level above and easy to navigate and available options are constantly being reinvented. We have used OnBase for years and now desire to move away from this option for a number of reasons.
    Incentivized
    Read full review
    Scalability
    Conga
    Based on my experience using Conga CLM across a growing logistics operation with varied departments, I’d confidently rate its overall scalability a 9 out of 10. Provides multi site support, has proven ready for the long haul and provides a secure environment.
    Incentivized
    Read full review
    MFiles
    do so much more than we need but has all the stuff we do need.
    Incentivized
    Read full review
    Return on Investment
    Conga
    • The time saved for our Legal team to generate and go through redlining for customers allows us to process the create the multitude of contracts that come through the system daily quickly and correctly.
    • Sales is able to get accurate information relatively quickly and get contracts in customers hands faster due to the tools available. This provides our business a much more sustainable and quick ability to grow.
    Incentivized
    Read full review
    MFiles
    • M-Files allows us to track important milestones and expiration dates. We are now able to easily track revisions to contracts with community partners and record comments and history in one place.
    • We are able to track all contracts that come through our District and to create monthly reports to present to our Board.
    Incentivized
    Read full review
    ScreenShots

    Conga CLM Screenshots

    Screenshot of Salesforce Contract CreationScreenshot of CLM DashboardScreenshot of CLM AnalyticsScreenshot of Conversation AI Agent

    M‑Files Screenshots

    Screenshot of M-Files - SearchScreenshot of M-Files - Profile openScreenshot of M-Files - PermissionsScreenshot of M-Files - Process mapsScreenshot of M-Files - Pinned items