Connecteam vs. Paycom

I have actually recommended this platform 3 times to fellow contractors and one farmer within the last month. It is easy to set up and intuitive for employees. Our team begged us to keep in after our initial trial and requested we never return to paper time cards. Once you approve time cards it is so easy to run your payroll report and do payroll

Incentivized

The system contains a vast amount of information, and the entire thing flows seamlessly from one form to the next. When you set things up properly, you can automate several other entries to be updated by just changing one piece of data. The system speeds up your own processes and can reduce your workload in an instant.

• Daily team productivity with time clock feature
• Easy of running weekly payroll reports
• Employees to manage and own their time before being approved for payroll
• Easy to add absences and PTO
• Free until you need more than 10 users
• It is great that you can tell where your employees are logging in from ie the office, home or in the field

Incentivized

• Their software is top notch! Extremely user friendly.
• Their customer service is great. You most always speak to the same person on your "team" they designate to you.
• They have so many "standard" reports set up in their system, ones so specific, you would think they know HR a little ;)
• Year End Tax time, has been breeze with Paycom. W2's come with no issues, reporting, etc.
• Their benefit coordinators are extremely knowledgable of benefits and they make enrollments so seamless!

Incentivized

• Adding the ability for employee to be able to set up their own reminders would be beneficial for those that seem to forget to clock in or out

Incentivized

• GL set up can be clunky until you understand how it works.
• Be able to edit document types. I made an entire document then realized I attached it incorrectly and had to start over.
• Advanced Report Writer would be nice to combine multiple areas into one report easily.

Incentivized

Our team like the product and uses it so there is no reason to change. It works, it is easy, saves us time and headaches

Incentivized

We've made the mistake of moving away from Paycom to a PEO which had made a lot of promises, that they could not keep. Less than a year after that transition, we returned to Paycom and are happier than ever.

Incentivized

My team is not tech savvy and they were able to implement immediately without issues. Even new team members after a brief education on what app to download they get it

Incentivized

The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!

Incentivized

They are very dependable and I have never experience any outages

Incentivized

Yes, Paycom's performance is excellent, no issues.

Incentivized

Our TSR has been wonderful to work with. Every step of the
way he was quick to respond and answer any questions we had. I knew I could
reach him at any time (day or night) and he would be available to assist.
Implementing a new HRIS system is obviously a huge task and I contribute all
our success to our rep Kurt! Of course, with any implementation, there were
bumps along the way and issues. But I always knew we would work as a team to
get those issues figured out. Working in the Paycom system has been smooth and
easy to learn and I enjoy the employee self-service interface. Our managers
have had positive things to say and are all excited about the changes we have
been able to make to our organization due to Paycom being implemented.

Incentivized

They were a sales person and not really a good trainer.

Incentivized

All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.

It's easy don't stress just do it

Incentivized

Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved

We looked at Homebase and talked to a few organizations that were using it but after reviewing the features and easy of implementation Connecteam won

Incentivized

The company already had the system in place when we merged with them. Upon learning the new system and transferring all the data correctly, I found it was easy to use, navigate and control. Even though I left that company there were very good products that I wished the new system had and don't. Honestly there is no system that will work 1000% as the data entered sometimes is not correct.

Incentivized

They are not able to meet our current needs

Incentivized

• Before Connecteam I hated "Payroll Mondays" because it took a few hours to do everyone's time and upload it for the accountant. Now it takes maybe 15 mintues to do the entire process. I feel like it is more accurate and definitely less time-consuming - saving me money in the long run.
• Connecteam has also allowed for quick glance time management to reduce overtime. Having accurate info allowing us to redeploy team members as needed and get other off the clock sooner. Or if we are having OT it is not a surprise - we can plan for it
• Our accountant has love the reporting and has even recommended it to other small business because it provides all the info needed.

Incentivized

• Saved time, 2 person HR department so time is limited. With reduced time for onboarding we have been able to focus on other areas.
• Improved employee satisfaction- employees enjoy the ease of use of the system and the ability to use on their phones.
• Reduced background check/drug screening costs- prior providers were absorbent in the amount we paid compared to Paycom.

Incentivized