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ConnectWise CPQ vs. Emburse Expense Professional (formerly Certify)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnectWise CPQ

    Score9.1 out of 10
    N/AConnectWise CPQ (formerly ConnectWise Sell, and Quosal) is the quote and proposal solution of the ConnectWise Suite. With ConnectWise Sell, users can create professional technology quotes and proposals that include rich product information, cover letters, and statements of work in minutes and automatically update their sales pipelines accordingly. The vendor says key benefits include: Save time creating IT quotes and proposals through automation …N/A

    Emburse Expense Professional (formerly Certify)

    Score7.6 out of 10
    N/AEmburse Professional (formerly Certify) aims to help make expense reporting easier with its automated expense report creation and mobile receipt capture. Employees, managers and accountants can create, submit and approve expense reports, check the status of expense reports and access reports on demand.N/A
    Pricing
    ConnectWise CPQEmburse Expense Professional (formerly Certify)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ConnectWise CPQEmburse Expense Professional (formerly Certify)
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup fee$8 Expense report
    Additional Details—Certify AP has volume based pricing based on processed invoices
    More Pricing Information
    Community Pulse
    ConnectWise CPQEmburse Expense Professional (formerly Certify)
    Considered Both Products
    ConnectWise
    No answer on this topic
    Emburse
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    63%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    75%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    ConnectWise CPQEmburse Expense Professional (formerly Certify)
    CPQ
    Comparison of CPQ features of ConnectWise CPQ and Emburse Expense Professional (formerly Certify)
    Feature
    ConnectWise CPQ
    9.2
    44 Ratings
    5% above category average
    Emburse Expense Professional (formerly Certify)
    -
    Ratings
    Quote sharing/sending10.044 Ratings00 Ratings
    Product configuration10.042 Ratings00 Ratings
    Configuration options10.042 Ratings00 Ratings
    Pricing rules7.743 Ratings00 Ratings
    Price adjustment10.044 Ratings00 Ratings
    Purchase history and open contracts10.038 Ratings00 Ratings
    Guided selling/Sales portal8.838 Ratings00 Ratings
    CPQ reporting & analytics6.035 Ratings00 Ratings
    CPQ-CRM integration10.041 Ratings00 Ratings
    Attachments to quotes10.041 Ratings00 Ratings
    Expense Management
    Comparison of Expense Management features of ConnectWise CPQ and Emburse Expense Professional (formerly Certify)
    Feature
    ConnectWise CPQ
    -
    Ratings
    Emburse Expense Professional (formerly Certify)
    7.6
    2 Ratings
    9% below category average
    Employee Expense Reporting00 Ratings8.12 Ratings
    Corporate Card Reconciliation00 Ratings7.01 Ratings
    Payment Management
    Comparison of Payment Management features of ConnectWise CPQ and Emburse Expense Professional (formerly Certify)
    Feature
    ConnectWise CPQ
    -
    Ratings
    Emburse Expense Professional (formerly Certify)
    7.7
    2 Ratings
    4% below category average
    Customizable Approval Policies00 Ratings9.02 Ratings
    Financial Document Management00 Ratings9.02 Ratings
    Payment Status Tracking00 Ratings9.12 Ratings
    Payment Audit Trail00 Ratings5.52 Ratings
    Duplicate Bill Detection00 Ratings7.32 Ratings
    Advanced OCR00 Ratings6.01 Ratings
    Best Alternatives
    ConnectWise CPQEmburse Expense Professional (formerly Certify)
    Small Businesses
    QuoteWerks
    Score9.8 out of 10
    Brex
    Score9 out of 10
    Medium-sized Companies
    QuoteWerks
    Score9.8 out of 10
    Expensify
    Score9 out of 10
    Enterprises
    Agentforce Revenue Management
    Score8.6 out of 10
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConnectWise CPQEmburse Expense Professional (formerly Certify)
    Likelihood to Recommend
    10.0
    (50 ratings)
    8.3
    (57 ratings)
    Likelihood to Renew
    1.0
    (10 ratings)
    -
    (0 ratings)
    Usability
    9.8
    (8 ratings)
    9.0
    (41 ratings)
    Performance
    6.3
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    5.9
    (8 ratings)
    4.9
    (5 ratings)
    Implementation Rating
    8.8
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    ConnectWise CPQEmburse Expense Professional (formerly Certify)
    Likelihood to Recommend
    ConnectWise
    The most powerful features are the fact that you can see when your clients have viewed your quote, and that it can pull in real-time information about the products you are selling. It is all online-based, so you can use it from anywhere which is a big advantage over other quoting tools that I have used. We don't use the procurement capabilities, but for quoting pricing and customer visibility it works fantastically.
    Incentivized
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    Emburse
    Certify is not well suited for multi-dimensional ERPs. Although Certify 'offers' general ledger dimensions GLD, the use of them is extremely limited. Filtering on any GLD can only be done once. There is not the possibility for creating hierarchies with the dimensions. The only method of exporting is via a flat file or the open API, which I understand is quite limited. This software is for a smaller scaled business that is not trying to track across dimensions or create hierarchies. Data flow is one directional. I cannot emphasize enough the shortcomings of the reporting. The parameters are mostly based on expense dates rather than expense reports. There are entirely too many of them, and some of them perform the function!
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    Pros
    ConnectWise
    • ConnectWise Sell does an excellent job of neatly presenting quotes and proposals to the end user. There are multiple different options for the look and function of the quotes. There are also options for custom quote templates that are designed directly for your organization.
    • ConnectWise Sell does a reasonably good job of connecting to and working with Autotask. It took our organization about 6 months to figure out the correct way to flow from quote to invoice with our systems. Sell will easily pull in your customer information from Autotask into a quote and allow you to send the quote direct from your email.
    Incentivized
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    Emburse
    • Integration with Amtrav or other travel booking systems. Certify has a tight integration with travel systems that makes it feel nearly like one cohesive tool.
    • Easy expense options. Use OCR on receipts, import from credit cards and merge items, approve and inquire about expenses. Track your submissions.
    • Easy UI. Friendly and easy to navigate without getting lost.
    Incentivized
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    Cons
    ConnectWise
    • I'd like to see ConnectWise Sell develop a more user-friendly environment for advanced form and template design that doesn't require developer skills or consulting engagements. in order for us to develop these forms makes us reliant on consultants. These engagements are worth the cost, but sometimes we just don't have time to wait for them to be delivered.
    • I'd like to see ConnectWise Sell automatically generate a quote for items such as warranties or services that are expiring in ConnectWise Manage. This would save us a tremendous amount of time preparing quotes.
    • I'd like to see a new version automatically created when changes are made to a quote with the ability to reverse or revert back to a particular version. Sometimes people make mistakes and delete or change something they shouldn't have. Or customers want a change to version 1 only to change their minds when you send them the updated one, and want to go back to the original one.
    Incentivized
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    Emburse
    • Reporting: I would like to see more chart availability from the program. We include various data points from Certify in our monthly financial statement package. Currently, we export data from the program and create our own pivot tables to create charts.
    • Dashboard feature: It would be nice to be able to use the data for a specific date and then be able to print that information.
    • Can't think of another one. As stated before, they listen to their customers so prior issues have been addressed and implemented.
    Incentivized
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    Likelihood to Renew
    ConnectWise
    We are in our 4th year with Quosal and fully expect to renew again and again. With their development of additional features such as the Order Porter, Visual Quoting and others, we see the adoption rates continuing to rise while making our time to quoted shorter and shorter. Quosal and ConnecWise's vision of automated quoting is an exciting frontier that we are very happy to be a part of
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    Emburse
    No answers on this topic
    Usability
    ConnectWise
    Quosal is a very solid product with a LOT of functionality. Quosal has two main products that they offer, 'Quosal Sell' and 'Quosal Create.' If you are looking for an "out-of-the-box" or "ready to use" quoting software, I would recommend Quosal Sell. If you are interested exploring advanced functionality and integration or have a resource on staff willing to assume an "admin" role, I would highly recommend Quosal Create.
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    Emburse
    If the integrations with our card programs had succeeded, I expect [Emburse] Certify would have worked well for expense submitters and approvers. During the short time that the American Express Business integration was active, transactions flowed smoothly, and the expense reporting and receipt matching functions were quite good. The [Emburse] Certify mobile app was particularly powerful and easy to use.
    Incentivized
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    Performance
    ConnectWise
    I dont think we use this tool to potential
    Incentivized
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    Emburse
    No answers on this topic
    Support Rating
    ConnectWise
    Have to wait till 11pm EST time to get someone knowledgeable. That sucks truly. Almost half my day is gone. They need to provide premium support, where I can contact a "real" Quosal rep, anytime of the day or night 24/7
    Incentivized
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    Emburse
    The measure of support is how well they respond when you really need them, like when the system is not performing correctly. We have been on the platform less than a year, and there have been at least 2 instances, where the platform was down. The 2nd time was the day before out fiscal year end. And they need a development website. When they are making changes to your LIVE instance, and things go wrong, the client is the first to know about it! I've come to understand that Certify has tiers of support. Those in tier 1, barely know more about the software than the users. I sent a request for a report that shows expense reports currently pending approval and after 5 days of back and forth I was told to build it myself.
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    Implementation Rating
    ConnectWise
    Great implementation, the Quosal team has a smart and well planned process to guide your team through the process. More importantly, they understand the challenges with change and user adoption.
    Incentivized
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    Emburse
    No answers on this topic
    Alternatives Considered
    ConnectWise
    When it comes to the quoting layout Sell gives you so many more customization options. The item inventory is also easier to maintain. Sell is by far the best selling module that I have used thus far and it has helped keep us more organized.
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    Emburse
    Before Certify, there was only manual expense reports entered for our company. This took too much time for employees too finish and caused a delay of efficiency. With Certify, it is easier to access and finish each report with the right amount of effectiveness and efficiency it needs. Certify is really helpful in saving a lot of time for employees that do not have time.
    Incentivized
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    Scalability
    ConnectWise
    Connectwise Sell is listening and building their software to fit the needs of their customers. Sell is consistently looking to us for feedback and making sure their product is working for us as partners/customers. We feel we are generally behind on getting to know their updates and software upgrades. They are a great vendor and wonderful corporation.
    Incentivized
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    Emburse
    No answers on this topic
    Return on Investment
    ConnectWise
    • Customer satisfaction improvement. It's an impressive and professional way to present information that our customers appreciate. They not only have a clear way of knowing exactly what is being proposed, but now have another method they can use to easily track and organize approved/ not-approved quotes.
    • Improved brand consistency. We have a reputable, trusted image that projects across our client portfolio (not to mention within our community) and this system helps to promote and maintain our transparency and professional image.
    • Following up and referencing past quotes is made easy and quickly, which has benefited us from a time-cost savings perspective.
    Incentivized
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    Emburse
    • The organization and automatic flow of the expense report to approvers and then AP saves time for all. The user has agreed that it is easier and quicker to prepare the expense report and the managers and AP department finds the automated process to be quicker and more efficient. Time saved is money saved.
    • Certify can recognize if a duplicate expense is submitted or if an expense is submitted too late to be reimbursed according to our policies. This prevents us from reimbursing an expense in error.
    • We use a customized report to track a specific type of expense that gets submitted by our sales team. There is a limit on what can be spent on specific expenses that fall into an entertainment category and the report helps us to stay within the limits. Previously, without this tool, we had spent so much more time manually tracking these expenses and had gone over the limits, creating a deficiency in our processes.
    Incentivized
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    ScreenShots

    ConnectWise CPQ Screenshots

    Screenshot of Sell DashboardScreenshot of Sell EtilizeScreenshot of Sell IntelScreenshot of Sell Order Porter E-SignatureScreenshot of Sell Place Order

    Emburse Expense Professional (formerly Certify) Screenshots

    Screenshot of Certify Homepage - User interface for all users that includes a quick view of their expenses, pending expense reports and approval requests.Screenshot of Certify Mobile - Snap photos of receipts on the go and upload them instantly to your virtual Certify Wallet.Screenshot of Certify Travel - Now, corporate travel is even easier. Introducing Certify Travel, your end-to-end corporate travel solution to simplify bookings for employees while helping your company manage travel practices and costs. All for one low monthly fee and no booking fees! Certify Travel is easy to use, yet it is also a powerful enhancement to your company’s expense management system.Screenshot of Certify Reporting & AnalyticsScreenshot of Certify AP- manage cashflow with accounts payable automationScreenshot of Certify AP- streamlining employee purchasing