TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnectWise CPQ

    Score9.1 out of 10
    N/AConnectWise CPQ (formerly ConnectWise Sell, and Quosal) is the quote and proposal solution of the ConnectWise Suite. With ConnectWise Sell, users can create professional technology quotes and proposals that include rich product information, cover letters, and statements of work in minutes and automatically update their sales pipelines accordingly. The vendor says key benefits include: Save time creating IT quotes and proposals through automation …N/A

    Formstack Forms

    Score7.5 out of 10
    N/AFormstack is an online form building solution. Its drag-and-drop web form creator gives digital marketers a tool for online data collection and engagement. Users can collect payments and pass form data to popular marketing apps through third-party integrations. With Formstack, users can capture responses, store the information and share it with their teams.

    $50

    per month

    Pricing
    ConnectWise CPQFormstack Forms
    Editions & Modules
    No answers on this topic
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    ConnectWise CPQFormstack Forms
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Plans start at $50/month (billed annually), including: 20 Digital Forms 1,000 Submissions Per Form 14,400 API Calls Per Day Drag-and-Drop Form Builder Custom Themes Payment Integrations Salesforce Integration SSO User Management Form Prefill
    More Pricing Information
    Community Pulse
    ConnectWise CPQFormstack Forms
    Considered Both Products
    ConnectWise
    No answer on this topic
    Formstack
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    83%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    83%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    ConnectWise CPQFormstack Forms
    CPQ
    Comparison of CPQ features of ConnectWise CPQ and Formstack Forms
    Feature
    ConnectWise CPQ
    9.2
    44 Ratings
    5% above category average
    Formstack Forms
    -
    Ratings
    Quote sharing/sending10.044 Ratings00 Ratings
    Product configuration10.042 Ratings00 Ratings
    Configuration options10.042 Ratings00 Ratings
    Pricing rules7.743 Ratings00 Ratings
    Price adjustment10.044 Ratings00 Ratings
    Purchase history and open contracts10.038 Ratings00 Ratings
    Guided selling/Sales portal8.838 Ratings00 Ratings
    CPQ reporting & analytics6.035 Ratings00 Ratings
    CPQ-CRM integration10.041 Ratings00 Ratings
    Attachments to quotes10.041 Ratings00 Ratings
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of ConnectWise CPQ and Formstack Forms
    Feature
    ConnectWise CPQ
    -
    Ratings
    Formstack Forms
    8.5
    64 Ratings
    6% above category average
    Survey templates00 Ratings8.856 Ratings
    Themes00 Ratings8.057 Ratings
    Custom logo/branding00 Ratings8.761 Ratings
    Survey Content
    Comparison of Survey Content features of ConnectWise CPQ and Formstack Forms
    Feature
    ConnectWise CPQ
    -
    Ratings
    Formstack Forms
    7.6
    61 Ratings
    11% below category average
    Changes to live survey00 Ratings6.856 Ratings
    Question design help00 Ratings8.01 Ratings
    Multiple question types00 Ratings8.061 Ratings
    Survey Logic
    Comparison of Survey Logic features of ConnectWise CPQ and Formstack Forms
    Feature
    ConnectWise CPQ
    -
    Ratings
    Formstack Forms
    7.8
    61 Ratings
    7% below category average
    Survey logic flexibility00 Ratings7.861 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of ConnectWise CPQ and Formstack Forms
    Feature
    ConnectWise CPQ
    -
    Ratings
    Formstack Forms
    8.8
    62 Ratings
    8% above category average
    Response tracking00 Ratings10.01 Ratings
    Data export00 Ratings10.062 Ratings
    Standard reports00 Ratings7.959 Ratings
    Custom reports00 Ratings5.851 Ratings
    Analytics00 Ratings10.01 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of ConnectWise CPQ and Formstack Forms
    Feature
    ConnectWise CPQ
    -
    Ratings
    Formstack Forms
    10.0
    60 Ratings
    15% above category average
    Access controls00 Ratings10.058 Ratings
    Compliance00 Ratings10.052 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of ConnectWise CPQ and Formstack Forms
    Feature
    ConnectWise CPQ
    -
    Ratings
    Formstack Forms
    8.0
    1 Ratings
    1% below category average
    Vendor-offered crowdsourcing00 Ratings8.01 Ratings
    Respondent restrictions00 Ratings8.01 Ratings
    Best Alternatives
    ConnectWise CPQFormstack Forms
    Small Businesses
    QuoteWerks
    Score9.7 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    QuoteWerks
    Score9.7 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    Agentforce Revenue Management
    Score8.6 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConnectWise CPQFormstack Forms
    Likelihood to Recommend
    10.0
    (50 ratings)
    7.7
    (77 ratings)
    Likelihood to Renew
    1.0
    (10 ratings)
    2.0
    (13 ratings)
    Usability
    9.8
    (8 ratings)
    9.3
    (9 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Performance
    6.3
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    5.9
    (8 ratings)
    6.7
    (8 ratings)
    Implementation Rating
    8.8
    (4 ratings)
    1.0
    (2 ratings)
    Product Scalability
    8.2
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    ConnectWise CPQFormstack Forms
    Likelihood to Recommend
    ConnectWise
    The most powerful features are the fact that you can see when your clients have viewed your quote, and that it can pull in real-time information about the products you are selling. It is all online-based, so you can use it from anywhere which is a big advantage over other quoting tools that I have used. We don't use the procurement capabilities, but for quoting pricing and customer visibility it works fantastically.
    Incentivized
    Read full review
    Formstack
    Formstack makes it easy to create a variety of forms. I have used it for event interest and registrations, email list sign-ups, and surveys. I have found it easy to customize, and easy to export data for import into other systems (e.g., CRM).
    Incentivized
    Read full review
    Pros
    ConnectWise
    • ConnectWise Sell does an excellent job of neatly presenting quotes and proposals to the end user. There are multiple different options for the look and function of the quotes. There are also options for custom quote templates that are designed directly for your organization.
    • ConnectWise Sell does a reasonably good job of connecting to and working with Autotask. It took our organization about 6 months to figure out the correct way to flow from quote to invoice with our systems. Sell will easily pull in your customer information from Autotask into a quote and allow you to send the quote direct from your email.
    Incentivized
    Read full review
    Formstack
    • Allows for unique situations. As a school, we don't have the luxury of being cookie cutter. Neither do our forms.
    • Support. If we don't know how to do it, their support team has been very helpful and actually attempts to understand the issue on hand.
    • User friendliness. In our field we have a phrase: "what if you get hit by a bus?" With Formstack, you can "get hit by the bus" and someone else can jump in and still keep things running (this is used as a phrase for illness, not termination).
    Incentivized
    Read full review
    Cons
    ConnectWise
    • I'd like to see ConnectWise Sell develop a more user-friendly environment for advanced form and template design that doesn't require developer skills or consulting engagements. in order for us to develop these forms makes us reliant on consultants. These engagements are worth the cost, but sometimes we just don't have time to wait for them to be delivered.
    • I'd like to see ConnectWise Sell automatically generate a quote for items such as warranties or services that are expiring in ConnectWise Manage. This would save us a tremendous amount of time preparing quotes.
    • I'd like to see a new version automatically created when changes are made to a quote with the ability to reverse or revert back to a particular version. Sometimes people make mistakes and delete or change something they shouldn't have. Or customers want a change to version 1 only to change their minds when you send them the updated one, and want to go back to the original one.
    Incentivized
    Read full review
    Formstack
    • Setting up our multi-step form took some getting used to. Some of the branching logic configuration wasn't as intuitive as would be ideal.
    • Since we were pushing data directly into Hubspot, I found it cumbersome to deal with data storage limits within Formstack. I would get frequent notices that new responses were not being stored in Formstack and that I needed to upgrade or delete data. I got tired of that.
    • More/easier support for custom fonts would have been a huge plus. We were able to customize the form's appearance, but had to make some concessions in that regard.
    Incentivized
    Read full review
    Likelihood to Renew
    ConnectWise
    We are in our 4th year with Quosal and fully expect to renew again and again. With their development of additional features such as the Order Porter, Visual Quoting and others, we see the adoption rates continuing to rise while making our time to quoted shorter and shorter. Quosal and ConnecWise's vision of automated quoting is an exciting frontier that we are very happy to be a part of
    Read full review
    Formstack
    Our user base has come to rely on Formstack to get forms done. The Formstack tools make it easy to start from scratch or copy an existing form to "quick start" a new, similar form. The price is right and frees up IT staff to do more transformative work.
    Incentivized
    Read full review
    Usability
    ConnectWise
    Quosal is a very solid product with a LOT of functionality. Quosal has two main products that they offer, 'Quosal Sell' and 'Quosal Create.' If you are looking for an "out-of-the-box" or "ready to use" quoting software, I would recommend Quosal Sell. If you are interested exploring advanced functionality and integration or have a resource on staff willing to assume an "admin" role, I would highly recommend Quosal Create.
    Read full review
    Formstack
    It's easy to learn how to use, generally easy for clients to use, and overall I've never had an overwhelmingly negative experience with it. While there are a few tweaks that could make it really shine, Formstack Forms serves almost all our needs and we're super happy with it.
    Incentivized
    Read full review
    Performance
    ConnectWise
    I dont think we use this tool to potential
    Incentivized
    Read full review
    Formstack
    No answers on this topic
    Support Rating
    ConnectWise
    Have to wait till 11pm EST time to get someone knowledgeable. That sucks truly. Almost half my day is gone. They need to provide premium support, where I can contact a "real" Quosal rep, anytime of the day or night 24/7
    Incentivized
    Read full review
    Formstack
    The agents in the original group, especially the ones in cahoots with the developers, are really solid and know what they're talking about--I'm looking at you, Collin. The 'Tier 1' support agents that typically reply to the tickets are really spotty. If you have an overly technical question, i.e. bugfix, or describe a feature from a few years back that randomly disappeared, these agents typically will give you what feels like a generic reply and not know what you're talking about.
    Incentivized
    Read full review
    Implementation Rating
    ConnectWise
    Great implementation, the Quosal team has a smart and well planned process to guide your team through the process. More importantly, they understand the challenges with change and user adoption.
    Incentivized
    Read full review
    Formstack
    We implemented on one of the earlier versions. Through continuous engineering improvements, the interface keeps getting easier and more intuitive. Therefore, later implementations keep getting easier and better.
    Incentivized
    Read full review
    Alternatives Considered
    ConnectWise
    When it comes to the quoting layout Sell gives you so many more customization options. The item inventory is also easier to maintain. Sell is by far the best selling module that I have used thus far and it has helped keep us more organized.
    Incentivized
    Read full review
    Formstack
    Drupal is a much more customizable platform, however you must have someone build the forms first and then you can work with them if you do not have the programming knowledge. If you have any changes to make, it can sometimes be both a time consuming and difficult process. Formstack is much more efficient if you do not have an in house programmer.
    Incentivized
    Read full review
    Scalability
    ConnectWise
    Connectwise Sell is listening and building their software to fit the needs of their customers. Sell is consistently looking to us for feedback and making sure their product is working for us as partners/customers. We feel we are generally behind on getting to know their updates and software upgrades. They are a great vendor and wonderful corporation.
    Incentivized
    Read full review
    Formstack
    No answers on this topic
    Return on Investment
    ConnectWise
    • Customer satisfaction improvement. It's an impressive and professional way to present information that our customers appreciate. They not only have a clear way of knowing exactly what is being proposed, but now have another method they can use to easily track and organize approved/ not-approved quotes.
    • Improved brand consistency. We have a reputable, trusted image that projects across our client portfolio (not to mention within our community) and this system helps to promote and maintain our transparency and professional image.
    • Following up and referencing past quotes is made easy and quickly, which has benefited us from a time-cost savings perspective.
    Incentivized
    Read full review
    Formstack
    • Positive - ability to analyze submission trends - e.g. when a marketing email is sent, looking at increased form viewing and submissions in relation to the sending of the campaign.
    • Immediate response - those that submit forms receive immediate response that their form has been submitted.
    Incentivized
    Read full review
    ScreenShots

    ConnectWise CPQ Screenshots

    Screenshot of Sell DashboardScreenshot of Sell EtilizeScreenshot of Sell IntelScreenshot of Sell Order Porter E-SignatureScreenshot of Sell Place Order