Conquer vs. Oracle CPQ

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Conquer
Score 10.0 out of 10
N/A
Conquer, formerly DialSource, helps customer-facing teams have better conversations. Their applications for Salesforce and Microsoft Dynamics CRM are designed to automate recurring sales and service tasks, eliminate manual activity logging and streamline CRM management.N/A
Oracle CPQ
Score 4.5 out of 10
N/A
Oracle CPQ is a cloud-based application that helps sellers configure the right mix of products or services and create accurate, professional quotes to quickly meet their customers’ pricing needs.
$240
per month per user
Pricing
ConquerOracle CPQ
Editions & Modules
No answers on this topic
CPQ Pricing
$240.00
per month per user
Offerings
Pricing Offerings
ConquerOracle CPQ
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsPlease contact us to learn more and review pricing options for your organization.
More Pricing Information
Community Pulse
ConquerOracle CPQ
Features
ConquerOracle CPQ
CPQ
Comparison of CPQ features of Product A and Product B
Conquer
-
Ratings
Oracle CPQ
6.7
18 Ratings
27% below category average
Quote sharing/sending00 Ratings7.017 Ratings
Product configuration00 Ratings8.017 Ratings
Configuration options00 Ratings8.017 Ratings
Pricing rules00 Ratings7.016 Ratings
Price adjustment00 Ratings5.017 Ratings
Purchase history and open contracts00 Ratings6.016 Ratings
Guided selling/Sales portal00 Ratings7.016 Ratings
CPQ reporting & analytics00 Ratings7.017 Ratings
CPQ-CRM integration00 Ratings7.015 Ratings
Attachments to quotes00 Ratings5.017 Ratings
Order capturing00 Ratings7.07 Ratings
Best Alternatives
ConquerOracle CPQ
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
QuoteWerks
QuoteWerks
Score 9.7 out of 10
Medium-sized Companies
HubSpot Sales Hub
HubSpot Sales Hub
Score 8.8 out of 10
QuoteWerks
QuoteWerks
Score 9.7 out of 10
Enterprises
Outreach
Outreach
Score 8.3 out of 10
Everstage
Everstage
Score 9.1 out of 10
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User Ratings
ConquerOracle CPQ
Likelihood to Recommend
9.6
(4 ratings)
1.0
(45 ratings)
Likelihood to Renew
-
(0 ratings)
7.0
(26 ratings)
Usability
-
(0 ratings)
3.0
(8 ratings)
Availability
-
(0 ratings)
10.0
(3 ratings)
Performance
-
(0 ratings)
8.0
(2 ratings)
Support Rating
10.0
(1 ratings)
1.0
(4 ratings)
In-Person Training
-
(0 ratings)
8.0
(2 ratings)
Implementation Rating
-
(0 ratings)
2.0
(6 ratings)
User Testimonials
ConquerOracle CPQ
Likelihood to Recommend
Conquer.io, Inc.
A software that I highly recommend. We all managed to learn how to use it and in a short time we were already increasing the number of daily calls handled. Customers also increased and the performance of the agents increased by 100%, and that is why we did not change our call software.
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Oracle
I think CPQ had worked so well for our company because of the widespread nature of our associates and tracking orders that were being placed in multiple time zones. My team specifically needed a way of analyzing these orders to track our progress in real time and sort out any supply orders before they became an issue. If you are in a centralized location with a smaller team then this may not yield much use to you.
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Pros
Conquer.io, Inc.
  • It is very useful; all the information that throws in detailed reports, management, and performance of the trainee staff, as we can notice their failures and correct them.
  • A very easy to use software, it is very intuitive and dynamic, which makes the learning curve is fast.
  • It also serves to monitor the activities of the staff already working and closely supervise the work of all agents: remote and local.
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Oracle
  • Leveraged automation to minimize headcount costs despite 10% year-over-year business growth, and enabled staff to focus on more strategic tasks.
  • Established a flexible CPQ system that scales on demand to easily accommodate the company’s multiple global locations.
  • Improved customer relations by reducing configuration time and allowing sales more time to meet with customers and close orders.
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Cons
Conquer.io, Inc.
  • I don't see any areas of improvement at this time.
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Oracle
  • Significant setup time, cost, and maintenance. We have to use an implementation partner
  • Does not always play well with other software, even Oracle software. While this is improved and being further improved, that it was a third party acquisition means things sometimes require a little extra care
  • Additional setup documentation and first walkthroughs would be helpful, especially if it was all in one place
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Likelihood to Renew
Conquer.io, Inc.
No answers on this topic
Oracle
So far it is all good with BigMachines, looking for new features since Oracle acquisition has created a lot of expectations. We have outlined our limitations (out of box functionality) in our periodic customer successor advice meetings for a while, hope we get a resolution soon. Also, the BigMachines user license fee has increased a lot in the last three years.
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Usability
Conquer.io, Inc.
No answers on this topic
Oracle
The software UI can be as complex or as simple as you need it to be (depending on the business). It does require training others on quote configuration and the order in which to build out order positions prior to configuring a quote. Once users are trained;however, it is fairly straight-forward. The UI is still more static than other new wizard/drag-and-drop models, but it get's the job done
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Reliability and Availability
Conquer.io, Inc.
No answers on this topic
Oracle
Other than one day two years ago and an hour or two a few times since then due to data center outages, it has been very reliable
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Performance
Conquer.io, Inc.
No answers on this topic
Oracle
It depends upon the day however there are so many failure points with online services, including our internet service, that this is probably closer to 9 with the latest version
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Support Rating
Conquer.io, Inc.
If I have an issue with the interface between Salesforce.com and Dialsource, usually the Support team is reaching out to me to let me know the connection between the two programs has been altered or disconnected before I even get a chance to realize it myself.
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Oracle
Some specific support personal was good and fixed some problems fast using proper solutions. But when one of them went to sleep when we had critical issues and they do unreported commits to our production environment which caused issues and they were hiding it?? you can not give more than a two (maybe even that is too much). They also failed to add a feature for us which also bring the grade down.
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In-Person Training
Conquer.io, Inc.
No answers on this topic
Oracle
They have pretty good training. Our business analysts have been able to go to entry and advanced level training. They have a train the trainer model. Our business analyst attended training, then trained the rest of our staff.
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Implementation Rating
Conquer.io, Inc.
No answers on this topic
Oracle
It was a much more technical implementation than we thought. It involved much more code.

Future releases have made and will make administering the tool easier.

EDL consulting had one good developer, but when he was moved off, they were horrible to work with.

The BMI sales team does a “BOA” or a “Business Operation Assessment” which is extremely valuable, not only for them to scope an implementation and get more reach within the organization, but it is also a documentation of business process that most organizations don’t have. It highlights inefficiencies and allows for correction during implementation.

Having a dedicated team (in-house) for implementation is key
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Alternatives Considered
Conquer.io, Inc.
DialSource Telephony is way better than the others: no delay, no static, clear consistent voice quality.
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Oracle
Oracle engagement is ahead. They are active in the development of the tool and provide great support after implementation. They also listen to their customers and offer opportunities to feedback and provide input through activities like the customer advisory board forum.
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Return on Investment
Conquer.io, Inc.
  • We feel that this software fulfills all its purposes, which is to get closer to our customers and that our agents can attend each call efficiently, achieving excellent communication with our buyers. This has allowed us to increase staff performance, productivity and above all sales.
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Oracle
  • Increased Sales Rep efficiency. Being able to create multiple quotes ACCURATELY and quickly was a game changer.
  • Large implementation time. It's a little difficult to fit BMI into a SCRUM style build, with multiple working models and prototypes of all 3 simultaneously.
  • A larger fee for licensing and implementation cost. ROI wouldn't be realized in the first year.
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ScreenShots

Conquer Screenshots

Screenshot of Increase your outbound team’s speed to lead from hours to seconds. Use pre-recorded voicemails to gain back days of wasted time and leverage call recording and compliance features to coach your team and promote best practices.Screenshot of Route incoming calls to the right agent every time with Automatic Call Distributor (ACD). Ensure your teams never miss a call or voicemail, no matter where they are.Screenshot of Leverage the full power of Salesforce and Microsoft Dynamics by connecting into your existing automation. Drive custom workflow automation through a simplified interface and display different dispositions based on the user role, team, or stage of engagement.Screenshot of Monitor inbound call flow, routing, and agent availability in real-time. Manage agents and call queues across call centers and inbound teams from a single dashboard. Increase coaching capacity by leveraging call data and stereo recordings with third-party applications to track and analyze performance.Screenshot of Connect calls to outcomes and improve your data. Our custom reports are native to the CRM, so call analytics, and agent performance are all available in the reporting tools you already know. Never miss a sales activity.Screenshot of Our network of tier one carriers ensures that you will have reliable call quality across every agent. Maintain your current dial tone provider and avoid the upheaval of changing business phone systems. Our team of telephony engineers control our carrier network and can optimize call routing to remove latency and reroute calls if any carrier is experiencing an outage. We give your team a CTI solution they can trust.