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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ContactOffice

    Score4 out of 10
    Mid-Size Companies (51-1,000 employees)
    ContactOffice is a private label cloud collaboration suite including messaging, collaboration and mobility technologies. It is a suite of web applications (Mail, Docs, Calendar, Contacts) that are accessible anytime, anywhere and from any device.N/A

    Diligent Boards

    Score8.7 out of 10
    N/AToday’s directors need fast, informed decision-making and seamless governance workflows. Diligent Boards automates board and committee meeting creation, streamlines preparation and enhances collaboration with secure, integrated tools. More broadly, Diligent solutions provide a growth trajectory on the path to good governance and bundle capabilities that support the evolution of forward-looking boards and leadership teams. Save time by digitizing meeting materials and…N/A
    Pricing
    ContactOfficeDiligent Boards
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ContactOfficeDiligent Boards
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional Details—Diligent Board Plans include... Essential: Built for organizations looking to embrace governance best practices and digital transformation Pro: Built for organizations that are looking to embrace end-to-end security around key governance processes like board meeting preparation, communication, and questionnaires. Enterprise: For high performing boards looking to maximize effectiveness of committees and prepare for proxy season.
    More Pricing Information
    Community Pulse
    ContactOfficeDiligent Boards
    Considered Both Products
    ContactOffice
    No answer on this topic
    Diligent Corporation
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    108 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    83 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    110 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    73 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    79 Answers
    Features
    ContactOfficeDiligent Boards
    Project Management
    Comparison of Project Management features of ContactOffice and Diligent Boards
    Feature
    ContactOffice
    7.8
    3 Ratings
    1% above category average
    Diligent Boards
    -
    Ratings
    Task Management8.73 Ratings00 Ratings
    Gantt Charts7.13 Ratings00 Ratings
    Scheduling8.13 Ratings00 Ratings
    Workflow Automation7.12 Ratings00 Ratings
    Mobile Access7.33 Ratings00 Ratings
    Search7.12 Ratings00 Ratings
    Visual planning tools9.01 Ratings00 Ratings
    Communication
    Comparison of Communication features of ContactOffice and Diligent Boards
    Feature
    ContactOffice
    7.9
    3 Ratings
    1% below category average
    Diligent Boards
    -
    Ratings
    Chat8.73 Ratings00 Ratings
    Notifications8.73 Ratings00 Ratings
    Discussions9.02 Ratings00 Ratings
    Surveys8.62 Ratings00 Ratings
    Internal knowledgebase8.02 Ratings00 Ratings
    Integrates with GoToMeeting7.01 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts6.01 Ratings00 Ratings
    Integrates with Outlook7.01 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of ContactOffice and Diligent Boards
    Feature
    ContactOffice
    7.9
    3 Ratings
    2% below category average
    Diligent Boards
    -
    Ratings
    Versioning7.82 Ratings00 Ratings
    Video files7.42 Ratings00 Ratings
    Audio files8.13 Ratings00 Ratings
    Document collaboration9.03 Ratings00 Ratings
    Access control8.12 Ratings00 Ratings
    Advanced security features7.01 Ratings00 Ratings
    Integrates with Google Drive7.92 Ratings00 Ratings
    Best Alternatives
    ContactOfficeDiligent Boards
    Small Businesses
    Flock
    Score9.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    No answers on this topic
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ContactOfficeDiligent Boards
    Likelihood to Recommend
    7.3
    (3 ratings)
    8.6
    (112 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.8
    (10 ratings)
    Usability
    -
    (0 ratings)
    8.6
    (42 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.3
    (78 ratings)
    Online Training
    -
    (0 ratings)
    9.6
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (6 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    1.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    User Testimonials
    ContactOfficeDiligent Boards
    Likelihood to Recommend
    ContactOffice
    1. Its cloud-based messaging and collaboration suite includes among others an email solution, calendars, address books, documents, polling tool and more. 2. Handling big data, managing events, and reminders. 3. Rich API allowing for a deep integration of the Contact Office applications. 4. Universal access to your data through desktop and mobile. 5. Almost every device supported.
    Incentivized
    Read full review
    Diligent Corporation
    We had a meeting and after the meeting, additional information was added to the book and it was easy to navigate just the information that was update. This made it efficient when we had a follow-up meeting to discuss the updates and be able to reference the updated information. This allowed us to have an effective meeting with a purpose.
    Incentivized
    Read full review
    Pros
    ContactOffice
    • Can use it from anywhere, can access your documents, emails and others.
    • Can message your group and arrange meetings, and it will notify you.
    • Can manage tasks.
    • Fairly good customer support
    Incentivized
    Read full review
    Diligent Corporation
    • The confidential sandbox is a must, and Diligent Boards provides that environment. Most of the info we put on the diligent board is not downloadable and printable.
    • It is very easy to make notes, highlights important info and bookmark pages. I used these functions all the time.
    • Its excellent organization features.
    Incentivized
    Read full review
    Cons
    ContactOffice
    • Data safety concerns
    Incentivized
    Read full review
    Diligent Corporation
    • not so easy to handle access when we have to arrange a specific, non-standard set up of access: sometimes we have to limit the access to one or few of the members of a particular book
    • calendar function will be useful, but it is an additional cost
    • flexible view options: vertical vs. horizontal
    Incentivized
    Read full review
    Likelihood to Renew
    ContactOffice
    No answers on this topic
    Diligent Corporation
    We find the Boards portal to be an effective tool for our board meeting documents. It is user friendly and allows for amendments, additions as needed without compromising documents that have already been uploaded. Additionally, our Board members are comfortable with the platform and confident in their ability to navigate it.
    Incentivized
    Read full review
    Usability
    ContactOffice
    No answers on this topic
    Diligent Corporation
    Again, it is a very easy program to use. What would I change… There’s some features in the agenda that I would like to have. The ability to add different bullets underneath items. the ability to do an AYE vote. Because sometimes they don’t individually vote, my superintendent or School Board chair will say I’ll say hi or I’ll say, and it would be really nice to have a button that automatically fills for that.
    Incentivized
    Read full review
    Reliability and Availability
    ContactOffice
    No answers on this topic
    Diligent Corporation
    Diligent helpdesk (Team Topaz) is a click away, their response is very quick
    Incentivized
    Read full review
    Performance
    ContactOffice
    No answers on this topic
    Diligent Corporation
    Quick service, specially on loading.
    Read full review
    Support Rating
    ContactOffice
    No answers on this topic
    Diligent Corporation
    The turnaround time is great, and the customer support team usually resolves queries in one go. However, customer support can improve by suggesting additional helpful activities to improve user experience, rather than limiting it to the specific requests made. Overall, it has been a positive experience with the customer support team.
    Incentivized
    Read full review
    Online Training
    ContactOffice
    No answers on this topic
    Diligent Corporation
    Comprehensive. I didn’t feel like I was confused or didn’t have the knowledge to begin using Diligent Boards immediately
    Incentivized
    Read full review
    Implementation Rating
    ContactOffice
    No answers on this topic
    Diligent Corporation
    easy implementation process
    Incentivized
    Read full review
    Alternatives Considered
    ContactOffice
    ContactOffice handles almost all data, all files like doc, pdf, mp3 etc. Task management. Worksection is an all-around project management app that gives users visibility and organization. ContactOffice is a contact management software that helps you to easily manage your data from any computer with a web browser. Worksection is Free: no charge. ContactOffice offers four plans for its Individual version. ContactOffice has more supported Integrations than Worksection.
    Incentivized
    Read full review
    Diligent Corporation
    Diligent Entities is already great, as I used it before Diligent Boards, and it was very helpful and very cost-effective as a product provided to my previous team that used it. So I can only vouch for the platform and note that Diligent Boards is also fantastic. It certainly is.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    ContactOffice
    No answers on this topic
    Diligent Corporation
    the pricing is quite steep and if you under-utilise some products it becomes a loss to you as the user.
    Incentivized
    Read full review
    Scalability
    ContactOffice
    No answers on this topic
    Diligent Corporation
    It is really worth it.
    Read full review
    Professional Services
    ContactOffice
    No answers on this topic
    Diligent Corporation
    Diligent's professional services have been reliable
    Incentivized
    Read full review
    Return on Investment
    ContactOffice
    • Can get documents from anywhere if you forgot your files.
    • Can connect with anyone in your group, chat, share ideas, and requirements in a single instance.
    Incentivized
    Read full review
    Diligent Corporation
    • Ease of dissmeniation and administration of packages (errors can be easily corrected)
    • Directors can read packages from anywhere in the world at any time. It makes prep for Dircetors a lot easier
    • Keeping records of meetings, doing searches for information has become easier and less time consuming
    Incentivized
    Read full review
    ScreenShots

    ContactOffice Screenshots

    Screenshot of Easily manage your data in your virtual office

    Diligent Boards Screenshots

    Screenshot of collaboration on sensitive documents across the organisation in preparation for the board meeting, while safeguarding information in Diligent’s secure ecosystem.Screenshot of an additional layer of security to known processes with key integrations like Microsoft 365. Documents can be shared and users can collaborate with both internal and external stakeholders.Screenshot of the centralized platform where users can take, record, review and share minutes.Screenshot of board evaluations and questionnaires.Screenshot of D&O questionnaire requirements, which are managed in a single application experience.Screenshot of communication with leadership teams. This occurs in real-time on an encrypted, uncluttered channel to signify importance and urgency.