TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ContactOffice

    Score4 out of 10
    Mid-Size Companies (51-1,000 employees)
    ContactOffice is a private label cloud collaboration suite including messaging, collaboration and mobility technologies. It is a suite of web applications (Mail, Docs, Calendar, Contacts) that are accessible anytime, anywhere and from any device.N/A

    Dropbox Business

    Score8.6 out of 10
    N/ADropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single sign-on (SSO), tiered administrator controls and granular permission sharing, remote device wipe, API, and other features of use to larger groups and businesses.

    $15

    per month

    Pricing
    ContactOfficeDropbox Business
    Editions & Modules
    No answers on this topic
    Standard
    $15
    per user/per month
    Advanced
    $25
    per user/per month
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    ContactOfficeDropbox Business
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ContactOfficeDropbox Business
    Considered Both Products
    ContactOffice
    No answer on this topic
    Dropbox
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    52 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    49 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    53 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    41 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    44 Answers
    Features
    ContactOfficeDropbox Business
    Project Management
    Comparison of Project Management features of ContactOffice and Dropbox Business
    Feature
    ContactOffice
    7.8
    3 Ratings
    1% above category average
    Dropbox Business
    -
    Ratings
    Task Management8.73 Ratings00 Ratings
    Gantt Charts7.13 Ratings00 Ratings
    Scheduling8.13 Ratings00 Ratings
    Workflow Automation7.12 Ratings00 Ratings
    Mobile Access7.33 Ratings00 Ratings
    Search7.12 Ratings00 Ratings
    Visual planning tools9.01 Ratings00 Ratings
    Communication
    Comparison of Communication features of ContactOffice and Dropbox Business
    Feature
    ContactOffice
    7.9
    3 Ratings
    1% below category average
    Dropbox Business
    -
    Ratings
    Chat8.73 Ratings00 Ratings
    Notifications8.73 Ratings00 Ratings
    Discussions9.02 Ratings00 Ratings
    Surveys8.62 Ratings00 Ratings
    Internal knowledgebase8.02 Ratings00 Ratings
    Integrates with GoToMeeting7.01 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts6.01 Ratings00 Ratings
    Integrates with Outlook7.01 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of ContactOffice and Dropbox Business
    Feature
    ContactOffice
    7.9
    3 Ratings
    1% below category average
    Dropbox Business
    9.0
    123 Ratings
    7% above category average
    Versioning7.82 Ratings9.096 Ratings
    Video files7.42 Ratings9.0107 Ratings
    Audio files8.13 Ratings9.1100 Ratings
    Document collaboration9.03 Ratings9.0113 Ratings
    Access control8.12 Ratings9.1120 Ratings
    Advanced security features7.01 Ratings00 Ratings
    Integrates with Google Drive7.92 Ratings00 Ratings
    File search00 Ratings8.9119 Ratings
    Device sync00 Ratings8.6117 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of ContactOffice and Dropbox Business
    Feature
    ContactOffice
    -
    Ratings
    Dropbox Business
    9.0
    122 Ratings
    4% above category average
    User and role management00 Ratings9.0109 Ratings
    File organization00 Ratings9.1119 Ratings
    Device management00 Ratings9.0102 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of ContactOffice and Dropbox Business
    Feature
    ContactOffice
    -
    Ratings
    Dropbox Business
    9.1
    120 Ratings
    5% above category average
    Performance00 Ratings9.1120 Ratings
    Reliability00 Ratings9.1120 Ratings
    Storage Reports00 Ratings9.188 Ratings
    Best Alternatives
    ContactOfficeDropbox Business
    Small Businesses
    Flock
    Score9.5 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ContactOfficeDropbox Business
    Likelihood to Recommend
    7.3
    (3 ratings)
    8.6
    (123 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.0
    (4 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (19 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (15 ratings)
    Support Rating
    -
    (0 ratings)
    8.4
    (27 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    ContactOfficeDropbox Business
    Likelihood to Recommend
    ContactOffice
    1. Its cloud-based messaging and collaboration suite includes among others an email solution, calendars, address books, documents, polling tool and more. 2. Handling big data, managing events, and reminders. 3. Rich API allowing for a deep integration of the Contact Office applications. 4. Universal access to your data through desktop and mobile. 5. Almost every device supported.
    Incentivized
    Read full review
    Dropbox
    Everywhere as aforementioned it is well suited ... The largest and most appropriate... A business can never ever have too many locations of its data stored. This option allows my company to have our data stored in one location and everyone works it in real time whereas the updates go in "Real time" no matter who is working that file. This is the most awesome trick of the entire program not to mention that I can see everything that Bobbiesue is working on out west at the same time pull another activity report to see if indeed Peggy logged in for work from home at 2p yesterday as she stated she did. Its a check and balance for small businesses such as ours that runs on the honor system for telework employees. At this time, there just is not any less appropriate!
    Read full review
    Pros
    ContactOffice
    • Can use it from anywhere, can access your documents, emails and others.
    • Can message your group and arrange meetings, and it will notify you.
    • Can manage tasks.
    • Fairly good customer support
    Incentivized
    Read full review
    Dropbox
    • It enables us to share documents and workflow to all employees for whom access is allowed regardless of where in the world they may be located.
    • Dropbox Business provides a means to safely store our documents without having to have physical copies.
    • Dropbox also allows for easy organization of our documents in folders and such in the system.
    Incentivized
    Read full review
    Cons
    ContactOffice
    • Data safety concerns
    Incentivized
    Read full review
    Dropbox
    • I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
    • It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
    • I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.
    Incentivized
    Read full review
    Likelihood to Renew
    ContactOffice
    No answers on this topic
    Dropbox
    Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost. Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
    Incentivized
    Read full review
    Usability
    ContactOffice
    No answers on this topic
    Dropbox
    Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
    Incentivized
    Read full review
    Reliability and Availability
    ContactOffice
    No answers on this topic
    Dropbox
    At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
    Incentivized
    Read full review
    Performance
    ContactOffice
    No answers on this topic
    Dropbox
    The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.
    Incentivized
    Read full review
    Support Rating
    ContactOffice
    No answers on this topic
    Dropbox
    I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
    Incentivized
    Read full review
    Implementation Rating
    ContactOffice
    No answers on this topic
    Dropbox
    The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
    Incentivized
    Read full review
    Alternatives Considered
    ContactOffice
    ContactOffice handles almost all data, all files like doc, pdf, mp3 etc. Task management. Worksection is an all-around project management app that gives users visibility and organization. ContactOffice is a contact management software that helps you to easily manage your data from any computer with a web browser. Worksection is Free: no charge. ContactOffice offers four plans for its Individual version. ContactOffice has more supported Integrations than Worksection.
    Incentivized
    Read full review
    Dropbox
    Dropbox Business is dependable, adaptable, and cost-effective for our businesses. On the inside, it’s comparable to other file-sharing and storage. Also, file access and navigation are much faster. We use it to share documents and store data and files for our business purposes. And I’ve never been convinced of other tools’ integrity or dependability. Dropbox Business has good connectivity and is smooth to use.
    Read full review
    Scalability
    ContactOffice
    No answers on this topic
    Dropbox
    We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
    Incentivized
    Read full review
    Return on Investment
    ContactOffice
    • Can get documents from anywhere if you forgot your files.
    • Can connect with anyone in your group, chat, share ideas, and requirements in a single instance.
    Incentivized
    Read full review
    Dropbox
    • Improved risk mitigation - know our files are encrypted.
    • Expiring Shared Links are a must have.
    • Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files.
    • Collaboration makes it faster for us to complete plan documents with our customers.
    Incentivized
    Read full review
    ScreenShots

    ContactOffice Screenshots

    Screenshot of Easily manage your data in your virtual office