Contractor Foreman vs. HCSS

Project, estimate, employee, and customer management are the best items in Contractor Foreman. It's nice to be able to assign leads out and use the same card to convert a customer through the entire process. I really like the kanban method of managing projects, and Contractor Foreman is well-suited to that.

Our operation uses several pieces of what we call specialty equipment (not used every day on every job). The foreman when finished will give a location of where this equipment is left, this many times can be very vague and lead to a lowboy driver trying to block around to find the piece or driving down a street he cannot get turned around in. With the GPS devices, the driver can pinpoint exactly where the unit is and if he has room to turn around at that location.

Incentivized

• Their customer service is next to none. They always have someone available to help
• The interface i completely customizable so that there is not more information than necessary
• They way the cost items get tracked within a project that allows for every penny to be accounted for

• #1 is support! HCSS is by far the best software support of any product we have ever used. Unlike most software companies HCSS utilizes their support calls to help upgrade their software. When you here them tell you that they will write down a particular issue you come across during a support call if they can't help you then and there they will research and get an answer to you extremely fast. If the software will not do it, you can bet there is a good chance it will be on the list of enhancements you will see come out in the near future.
• Estimating software is very extensive. Their software is capable of handling the smallest estimate all the way to the largest joint venture estimate. It has advanced features that make it extremely useful for analyzing job materials, subcontractors etc.
• HeavyJob is an extremely useful tool for the field to keep the office up to date with job costs. Everything is at the Foreman's fingertips on Tablets to allow the information from the field to get uploaded to HeavyJob manager which then can export to accounting. We are also able to give our Foreman the ability to deal with the Daily and weekly safety needs (Tailgate Meetings, incident Investigation, observations etc.) right on the Tablets thru HeavyJob.

• In the CDB, I'd like to be able to create a line item with a specified percentage, and when I pull that line item into an estimate or proposal, I'd like the system to automatically calculate it based on that contract value. (Example, Contingency line is always going to be 15% of the contract value).
• I'd like to be able to rearrange "blocks" on a page when I'm getting ready to send or print it. Lots of dead space on pages. Estimates 4 pages in total when it could be 2.
• I'd like to be able to create budget summaries. Where the line items are grouped into their respective master format categories, and the category has the sum of all the line items in that category.

• All their apps are on mobile devices. Although there is not a clear company policy on Android versus iPhone. Updates for features lag behind on Android. Some apps are exclusive to one platform making it hard to fully interconnect all programs.

We have compiled so much information on CF it would be counterproductive to move to another software. We have also sold a lot of clients on the client portal feature. It is crucial for our communication between customers. The only reason we wouldn't renew the service is if somewhere offered the exact same service but at a lower cost

Incentivized

Overall, Contractor Foreman is a great product, and I’m sure we’ve only scratched the surface of everything it has to offer. It can be a little quirky at times, occasionally displaying a 'Bad Gateway' message, but we haven’t experienced any timeout issues in the past few months. As we continue to use it, I’m confident we’ll uncover even more ways to streamline our workflow

Incentivized

As mentioned, user interface appears messy and complicated at initial onset. Training is necessary but becomes easy to maneuver through after solid daily use.

Incentivized

Availability was good, FUNCTIONAL availability was more spotty

Incentivized

Many times we had issues that turned out to be errors and bugs. At first, we would be told forcefully that there were no bugs, then we would document them, and we would get an acknowledgement but no apology for essentially either gaslighting us or being ignorant of their system

Incentivized

Absolutely top notch! They were always there to help and immediately. Very happy with the communication they provided and the knowledge they had of their product. I would venture to say that they are one of the best in terms of support in their space.

Incentivized

I have never had a bad experience or heard of one in 4 years of doing business with HCSS. That is unheard of even with the hurricanes and flooding in Houston area it feels like HCSS was always there and willing to help in every way.

The team that does your implementation is amazing. They're skillful, kind, they will take as much time as you need, and they have a sense of urgency

Incentivized

I was not employed with PPI upon implementation. I would prefer to reference my previous statement, that each company needs to evaluate its culture and address your implementation accordingly. The purchasing company should assign an employee as point person and really take charge of not just the technical side of the implementation (HCSS pretty much handles that), but focus on company culture and training.

Contractor Foreman’s pricing is much more cost-effective for small to mid-sized construction businesses, making it a better fit for my company’s budget. It offers an intuitive interface with pre-built construction templates, minimizing setup time and making it easier at least for my team to adopt and start using. The platform’s focus on project tracking, financial management, and nice integrations that makes it highly efficient for tracking project progress, staying on budget, and managing subcontractors/bills. These factors combined made it the ideal choice for meeting my company's specific needs efficiently and cost-effectively.

Incentivized

Other estimating products I have used consist of ICE/MC2 and MS Excel. ICE was not a good fit for our company, as they have awful technical support and offer very poor training. MS Excel is great for simple estimates where there is not a lot of data being compiled. However neither hold a candle to the power of HCSS Heavybid

We had just 2 users

Incentivized

• Positive return for invoice/change order tracking
• Great price
• Prior to using Contractor Foreman we had to wait until the end to capture all change orders in one summary. Now, with the client portal, we can capture in real time and the client has visibility.
• We have been trying to reduce administration time in tracking field expenses and with Contractor Foreman our field crew can uplaod reciepts and track expenses right from their mobile phones.
• Punchlist - the punch list and To Do features are so robust we have drastically improved getting punchlists and small tasks completed in single trips without the wasted time and travel of multiple trips due to missed/forgotten items.

Incentivized

• Because of the codebooks (bid item codebook for DOT's specifically), we're able to carve off significant time in "stick-building" estimates
• It's very easy to train newer estimators with HeavyBid due to the abundance of resources available on HCSS Academy and elsewhere (i.e. Arthur Nix's material)
• The KPI's and Insights that Pre-Con offers helps us to make better decisions on Bid Day.

Incentivized