Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Copper
Score 7.1 out of 10
N/A
Copper is a customer relationship management (CRM) built as an integration into Google Apps.
$25
per month per user
monday.com
Score 8.4 out of 10
Mid-Size Companies (51-1,000 employees)
monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.
$0
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Pricing
Coppermonday.com
Editions & Modules
Basic - Paid Annually
$25.00
per month per user
Basic - Paid Monthly
$29.00
per month per user
Professional - Paid Annually
$59.00
per month per user
Professional - Paid Monthly
$69.00
per month per user
Business - Paid Annually
$119.00
per month per user
Business - Paid Monthly
$129.00
per month per user
Enterprise
$0
Contact us
Basic
$8
per user
Standard
$10
per user
Pro
$16
per user
Offerings
Pricing Offerings
Coppermonday.com
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUp to 20% discount for annual pricing.Yearly plan: Save 18% Monthly plan also available
More Pricing Information
Community Pulse
Coppermonday.com
Considered Both Products
Copper
Chose Copper
We selected Copper over these other CRMs mainly because of its ability to integrate with Google Workspace. Members of our team have used Salesforce in the past and found it to be a nightmare to work with/on. Candidly, Copper doesn't fill all of our needs so we supplement that …
monday.com
Chose monday.com
We carried out an evaluation process in the different areas of our company with software that offered a free trial, analyzing which of all was the one that best suited our needs or the needs of each team, Monday.com is the only platform with unanimous decision that he chose …
Top Pros
Top Cons
Features
Coppermonday.com
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Copper
3.8
19 Ratings
68% below category average
monday.com
-
Ratings
Customer data management / contact management5.219 Ratings00 Ratings
Workflow management2.018 Ratings00 Ratings
Territory management5.04 Ratings00 Ratings
Opportunity management4.518 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)7.619 Ratings00 Ratings
Contract management5.29 Ratings00 Ratings
Quote & order management2.07 Ratings00 Ratings
Interaction tracking2.018 Ratings00 Ratings
Channel / partner relationship management1.07 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Copper
1.5
10 Ratings
133% below category average
monday.com
-
Ratings
Case management1.39 Ratings00 Ratings
Call center management1.55 Ratings00 Ratings
Help desk management1.77 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Copper
2.4
16 Ratings
103% below category average
monday.com
-
Ratings
Lead management3.416 Ratings00 Ratings
Email marketing1.49 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Copper
3.7
19 Ratings
68% below category average
monday.com
-
Ratings
Task management4.519 Ratings00 Ratings
Billing and invoicing management1.75 Ratings00 Ratings
Reporting4.917 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Copper
6.6
18 Ratings
13% below category average
monday.com
-
Ratings
Forecasting6.815 Ratings00 Ratings
Pipeline visualization6.318 Ratings00 Ratings
Customizable reports6.816 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Copper
5.2
19 Ratings
37% below category average
monday.com
-
Ratings
Custom fields8.019 Ratings00 Ratings
Custom objects3.412 Ratings00 Ratings
Scripting environment4.13 Ratings00 Ratings
API for custom integration5.39 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Copper
8.4
14 Ratings
1% above category average
monday.com
-
Ratings
Single sign-on capability8.712 Ratings00 Ratings
Role-based user permissions8.013 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Copper
2.0
12 Ratings
114% below category average
monday.com
-
Ratings
Social data2.012 Ratings00 Ratings
Social engagement2.07 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Copper
2.1
12 Ratings
110% below category average
monday.com
-
Ratings
Marketing automation3.312 Ratings00 Ratings
Compensation management1.01 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Copper
7.8
17 Ratings
5% above category average
monday.com
-
Ratings
Mobile access7.817 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Copper
-
Ratings
monday.com
8.1
2163 Ratings
7% above category average
Task Management00 Ratings9.02150 Ratings
Resource Management00 Ratings8.31834 Ratings
Gantt Charts00 Ratings7.81250 Ratings
Scheduling00 Ratings8.31796 Ratings
Workflow Automation00 Ratings8.31868 Ratings
Team Collaboration00 Ratings9.02111 Ratings
Support for Agile Methodology00 Ratings8.01111 Ratings
Support for Waterfall Methodology00 Ratings7.01 Ratings
Document Management00 Ratings7.61739 Ratings
Email integration00 Ratings7.61553 Ratings
Mobile Access00 Ratings7.81721 Ratings
Timesheet Tracking00 Ratings8.21004 Ratings
Change request and Case Management00 Ratings8.11113 Ratings
Budget and Expense Management00 Ratings7.7993 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Copper
-
Ratings
monday.com
7.6
971 Ratings
1% above category average
Quotes/estimates00 Ratings7.6646 Ratings
Project & financial reporting00 Ratings7.9855 Ratings
Integration with accounting software00 Ratings7.4475 Ratings
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Coppermonday.com
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Score 9.8 out of 10
FunctionFox
FunctionFox
Score 8.3 out of 10
Medium-sized Companies
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Coppermonday.com
Likelihood to Recommend
1.9
(20 ratings)
8.9
(2168 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(31 ratings)
Usability
3.8
(11 ratings)
8.7
(2096 ratings)
Availability
-
(0 ratings)
8.3
(8 ratings)
Performance
-
(0 ratings)
8.5
(8 ratings)
Support Rating
1.9
(11 ratings)
8.3
(1839 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
9.1
(4 ratings)
Implementation Rating
-
(0 ratings)
8.8
(7 ratings)
Configurability
-
(0 ratings)
8.4
(6 ratings)
Ease of integration
-
(0 ratings)
8.3
(6 ratings)
Product Scalability
-
(0 ratings)
7.3
(8 ratings)
Vendor post-sale
-
(0 ratings)
8.3
(6 ratings)
Vendor pre-sale
-
(0 ratings)
8.4
(6 ratings)
User Testimonials
Coppermonday.com
Likelihood to Recommend
Copper (formerly ProsperWorks)
Copper has helped me extensively keep track of not only my own but my company's workflow. With so many projects and quotes to track, it has become essential to keep me on task and not miss any of our goals. It has been a perfect fit with our specific workflow, but I don't think it has the customizability just yet to be a perfect fit for every company out there.
Read full review
monday.com
10 all the way. In around 95% of my client engagements in the last 3 years, I have insisted they use monday.com. I think that's around 15 clients during that time period. On every single occasion, the biggest single selling point is the dashboard view and ability to manage complex programmes via a simple, easy-on-the-eye interface. Every Board member I show it to buys it. Where most clients previously had reams of PowerPoint, Gannt charts, Kanban board, etc., they now have a single intuitive interface. It simplifies the process so much and permits the executive to focus on what is really important, as opposed to managing heaps of (largely immaterial) reporting.
Read full review
Pros
Copper (formerly ProsperWorks)
  • I think the Opportunities Pipeline is probably the best feature of the CRM. The versatility of it allows for pipelines to be made for not only sales but myriad of other ways.
  • Copper's commitment to customer satisfaction is pretty spectacular. Many CRMs aren't as dedicated to this and provide their customers with simple how to articles that fall short of being an actual help.
  • Copper's ability to sync with Google is an undersold perk. If a company relies on the Google workspace, Copper is an amazing tool to work alongside with Google.
Read full review
monday.com
  • Relatively easy to share boards with external users for collaboration
  • monday.com <> Salesforce integration is solid - one of the main reasons we purchased the product, but there have been issues with API overages which shouldn't be happening
  • Ease of use - easy to get in and start building
Read full review
Cons
Copper (formerly ProsperWorks)
  • I wish it were easier to create a dashboard to view sales and growth.
  • There are some features I would like to change but can't seem to figure out, so I just deal with not being able to, nothing major though.
  • I would like to see it offer more free links to other services such as Quick Books.
Read full review
monday.com
  • Having the ability to export all projects/tasks in a CSV format while using a filter (i.e. date filtering, whom tasks are assigned to, etc.) would help a lot during audits.
  • For developers, it would be extremely useful to track code changes on feature requests, such as integration with GitHub.
  • The ability to add task dependencies would be invaluable. This would allows team members to be alerted when a project has landed on their plate after those before them have completed necessary tasks.
Read full review
Likelihood to Renew
Copper (formerly ProsperWorks)
No answers on this topic
monday.com
Teams involved in content creation, such as marketing or editorial teams, could use monday.com to manage the entire content lifecycle. Boards might track content ideas, assignments, drafts, reviews, approvals, and publication schedules, helping teams collaborate and keep content production on track.
Read full review
Usability
Copper (formerly ProsperWorks)
I would rate Copper overall usability as a 10. It is easy to use. I am not extremely computer friendly so I needed to find something that would fit what I can do. Copper definitely fit the bill. I would highly recommend it to anyone of any level of computer knowledge.
Read full review
monday.com
monday.com usability is amazing. For so long, my company has been utilizing excel for every aspect of our work, from building the workflows themselves, to project management and actual actions. monday.com not only combined hundred of our excel sheets into 4 boards, it also came with the training teaching us to do so, AND helped every facet of my company be centralized into one software. This has made managing multiple teams and projects easier than I even thought possible.
Read full review
Reliability and Availability
Copper (formerly ProsperWorks)
No answers on this topic
monday.com
There have only been 2 instances in the past year where monday.com was down.
Read full review
Performance
Copper (formerly ProsperWorks)
No answers on this topic
monday.com
Everything performs fairly well. Every now and then there are user errors where an employee will not click "ok" on a note they've created and simply exit out (I do wish that something was in place to prevent this, such as a pop "are you finished?")
Read full review
Support Rating
Copper (formerly ProsperWorks)
It has been so far so good, they have been quick to respond to queries, and do follow up as well. But then again this is a work in progress and I guess they would not have a solution to every problem every posed to them right away. Hence I will refrain from making any judgments.
Read full review
monday.com
monday.com's commitment to 24/7 customer support and dedicated Customer Success Managers suggests a strong emphasis on user assistance. Fast response times and personalized guidance are significant positives. However, occasional variations in response quality and the scope of assistance could marginally impact the perfect rating. Generally, monday.com demonstrates robust support, warranting a rating of 9 for its customer-centric approach.
Read full review
Online Training
Copper (formerly ProsperWorks)
No answers on this topic
monday.com
To have someone walk you thru the features and capabilities of Monday.com is priceless. Someone also coming along later in the contract to see if you are maximizing the program to suit your company needs is beyond helpful. The staff that have provided this training are fun, creative and very patient.
Read full review
Implementation Rating
Copper (formerly ProsperWorks)
No answers on this topic
monday.com
We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
Read full review
Alternatives Considered
Copper (formerly ProsperWorks)
For my company, we chose Copper over Salesforce and HubSpot for a few reasons. First and foremost, G-Suite integration. This was one of the most attractive features we liked about Copper. The integration allows for seamless lead import, automated activity tracking and much more. Second, Copper is designed with the end user in mind. It has to be one of the simplest CRMs I have ever used. Additionally, Copper has fantastic customer success managers who make sure you are getting the most out of the platform. Lastly, Copper has very competitive pricing and offers many features of the big name CRMs at a much more economical price point
Read full review
monday.com
We used an excel spreadsheet to track our month end close process previously which created a lot of issues around only one person being able to be in the checklist at any given time. Additionally, we were unable to have excel notify us when a task we need to have completed was done, but Monday.com has completely changed that for us!
Read full review
Scalability
Copper (formerly ProsperWorks)
No answers on this topic
monday.com
For it to work across multiple departments and sites, I would like to see improvements made with integrations and automation. For this question, I am acknowledging not only the addition of internal triggers/automation, but also an expansion on external ones.
Read full review
Return on Investment
Copper (formerly ProsperWorks)
  • I used ProsperWorks at a startup with around 100 people that was undergoing a serious sales crisis. ProsperWorks, I would say, was the number one tool to turn around the sales team as it allowed one book of truth and one place where every one could finally be on the same page.
  • It's hard to judge ROI on the joy of using a well designed product. After using SFDC or Hubspot or any other CRM, ProsperWorks will feel like a Ferrari. Everything is fast, everything is smooth, and it's lightweight in a good way.
  • The ROI was excellent based on a productivity stand point. Being able to pull up daily activity reports went a LONG way to ensuring the sales team was hitting their marks, and getting done what they need to get done.
Read full review
monday.com
  • I think Monday.com has improved by project tracking by 50% - it makes it easier to track what's happening, who's working on something, when it is due or expected to be done, and what files we need to keep track of.
Read full review
ScreenShots

monday.com Screenshots

Screenshot of Work OSScreenshot of Ready-Made TemplatesScreenshot of MobileScreenshot of Visual BoardsScreenshot of Real-time NotificationsScreenshot of Automations