Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Copper
Score 4.9 out of 10
N/A
Copper is a customer relationship management (CRM) built as an integration into Google Apps.
$12
per month per user
monday.com
Score 8.5 out of 10
Mid-Size Companies (51-1,000 employees)
monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.
$36
per month (3 seats)
Pricing
Coppermonday.com
Editions & Modules
Starter - Paid Annually
$9.00
per month per user
Basic - Paid Annually
$23.00
per month per user
Professional - Paid Annually
$59.00
per month per user
Business - Paid Annually
$99.00
per month per user
Basic
$12
per month per user
Standard
$14
per month per user
Pro
$24
per month per user
Enterprise
Contact Sales
Contact us
Offerings
Pricing Offerings
Coppermonday.com
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUp to 15% discount for annual pricing.Yearly plan: Save 18% Monthly plan also available
More Pricing Information
Community Pulse
Coppermonday.com
Considered Both Products
Copper
Chose Copper
We selected Copper over these other CRMs mainly because of its ability to integrate with Google Workspace. Members of our team have used Salesforce in the past and found it to be a nightmare to work with/on. Candidly, Copper doesn't fill all of our needs so we supplement that …
monday.com
Chose monday.com
We carried out an evaluation process in the different areas of our company with software that offered a free trial, analyzing which of all was the one that best suited our needs or the needs of each team, Monday.com is the only platform with unanimous decision that he chose …
Top Pros
Top Cons
Features
Coppermonday.com
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Copper
3.1
20 Ratings
85% below category average
monday.com
-
Ratings
Customer data management / contact management6.020 Ratings00 Ratings
Workflow management1.019 Ratings00 Ratings
Territory management5.04 Ratings00 Ratings
Opportunity management6.019 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)1.020 Ratings00 Ratings
Contract management5.29 Ratings00 Ratings
Quote & order management2.07 Ratings00 Ratings
Interaction tracking1.019 Ratings00 Ratings
Channel / partner relationship management1.07 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Copper
1.4
10 Ratings
138% below category average
monday.com
-
Ratings
Case management1.29 Ratings00 Ratings
Call center management1.55 Ratings00 Ratings
Help desk management1.67 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Copper
2.4
16 Ratings
104% below category average
monday.com
-
Ratings
Lead management3.416 Ratings00 Ratings
Email marketing1.49 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Copper
1.9
20 Ratings
120% below category average
monday.com
-
Ratings
Task management2.020 Ratings00 Ratings
Billing and invoicing management1.75 Ratings00 Ratings
Reporting2.018 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Copper
3.3
19 Ratings
78% below category average
monday.com
-
Ratings
Forecasting3.016 Ratings00 Ratings
Pipeline visualization4.019 Ratings00 Ratings
Customizable reports3.017 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Copper
3.6
20 Ratings
71% below category average
monday.com
-
Ratings
Custom fields3.020 Ratings00 Ratings
Custom objects3.412 Ratings00 Ratings
Scripting environment4.13 Ratings00 Ratings
API for custom integration4.010 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Copper
6.9
15 Ratings
19% below category average
monday.com
-
Ratings
Single sign-on capability8.712 Ratings00 Ratings
Role-based user permissions5.014 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Copper
2.0
12 Ratings
114% below category average
monday.com
-
Ratings
Social data2.012 Ratings00 Ratings
Social engagement2.07 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Copper
2.0
13 Ratings
114% below category average
monday.com
-
Ratings
Marketing automation3.013 Ratings00 Ratings
Compensation management1.01 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Copper
7.9
17 Ratings
6% above category average
monday.com
-
Ratings
Mobile access7.917 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Copper
-
Ratings
monday.com
8.3
2231 Ratings
9% above category average
Task Management00 Ratings9.12217 Ratings
Resource Management00 Ratings8.61894 Ratings
Gantt Charts00 Ratings8.01294 Ratings
Scheduling00 Ratings8.41852 Ratings
Workflow Automation00 Ratings8.71924 Ratings
Team Collaboration00 Ratings9.32174 Ratings
Support for Agile Methodology00 Ratings8.31153 Ratings
Support for Waterfall Methodology00 Ratings7.01 Ratings
Document Management00 Ratings8.01793 Ratings
Email integration00 Ratings8.31597 Ratings
Mobile Access00 Ratings8.21773 Ratings
Timesheet Tracking00 Ratings7.81037 Ratings
Change request and Case Management00 Ratings8.61152 Ratings
Budget and Expense Management00 Ratings8.31025 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Copper
-
Ratings
monday.com
8.0
1002 Ratings
7% above category average
Quotes/estimates00 Ratings8.4671 Ratings
Project & financial reporting00 Ratings8.1885 Ratings
Integration with accounting software00 Ratings7.4499 Ratings
Best Alternatives
Coppermonday.com
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Score 9.8 out of 10
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Score 9.2 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Planview AgilePlace
Planview AgilePlace
Score 9.5 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
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Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Coppermonday.com
Likelihood to Recommend
5.0
(21 ratings)
8.7
(2235 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(31 ratings)
Usability
5.0
(12 ratings)
8.5
(2164 ratings)
Availability
-
(0 ratings)
8.2
(8 ratings)
Performance
-
(0 ratings)
8.6
(8 ratings)
Support Rating
1.9
(11 ratings)
8.6
(1884 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
9.1
(4 ratings)
Implementation Rating
-
(0 ratings)
9.1
(7 ratings)
Configurability
-
(0 ratings)
8.2
(6 ratings)
Ease of integration
-
(0 ratings)
9.0
(6 ratings)
Product Scalability
-
(0 ratings)
6.9
(8 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(6 ratings)
Vendor pre-sale
-
(0 ratings)
9.0
(6 ratings)
User Testimonials
Coppermonday.com
Likelihood to Recommend
Copper
Copper has helped me extensively keep track of not only my own but my company's workflow. With so many projects and quotes to track, it has become essential to keep me on task and not miss any of our goals. It has been a perfect fit with our specific workflow, but I don't think it has the customizability just yet to be a perfect fit for every company out there.
Read full review
monday.com
The platform is very well suited for our nonprofit programs that serve low-income clients who need diapers, wipes, and period products. It has helped us run our programs, capturing information and allowing us to view the data for reporting purposes. The ability to filter data is very helpful by allowing us to categorize information to get a better picture of the progress of our programs.
Read full review
Pros
Copper
  • I think the Opportunities Pipeline is probably the best feature of the CRM. The versatility of it allows for pipelines to be made for not only sales but myriad of other ways.
  • Copper's commitment to customer satisfaction is pretty spectacular. Many CRMs aren't as dedicated to this and provide their customers with simple how to articles that fall short of being an actual help.
  • Copper's ability to sync with Google is an undersold perk. If a company relies on the Google workspace, Copper is an amazing tool to work alongside with Google.
Read full review
monday.com
  • I like summary of subitems, especially with subitasks as subitems and add item tracking for each subtask it can show total tracked in parent item. Similar with other columns, like numbers, status, date.
  • Dashboard features, Many kinds of dashboard view available, we can utilize on the basis of requirements.
  • monday.com workform is very powerful, easily share form link when submitted it will create line item in board with provided data.
  • monday.com automation is very helpful in order to automate steps with specific rules and easy setup.
  • monday.com also provides integrations in order to automate processes if need to integrate multiple app together. or need to transfer data between multiple apps.
Read full review
Cons
Copper
  • I wish it were easier to create a dashboard to view sales and growth.
  • There are some features I would like to change but can't seem to figure out, so I just deal with not being able to, nothing major though.
  • I would like to see it offer more free links to other services such as Quick Books.
Read full review
monday.com
  • The desktop app for Mac seems to have a few issues with visual glitches appearing on screen, it only seems to go away when I close the tool and reopen it
  • Subtasks don't show on the individual users to-do list, only main level tasks
Read full review
Likelihood to Renew
Copper
No answers on this topic
monday.com
Teams involved in content creation, such as marketing or editorial teams, could use monday.com to manage the entire content lifecycle. Boards might track content ideas, assignments, drafts, reviews, approvals, and publication schedules, helping teams collaborate and keep content production on track.
Read full review
Usability
Copper
I would rate Copper overall usability as a 10. It is easy to use. I am not extremely computer friendly so I needed to find something that would fit what I can do. Copper definitely fit the bill. I would highly recommend it to anyone of any level of computer knowledge.
Read full review
monday.com
I give monday.com a 10/10 because I almost never encounter any lag or connectivity issues despite all of the many templates, boards, and automations we have. As a matter of fact, I feel like the last issue I encountered was over a year ago... and I'm in monday.com every single work day. Not only is monday trustworthy, it is easy to find what I'm looking for... making the overall usability extremely hard to beat.
Read full review
Reliability and Availability
Copper
No answers on this topic
monday.com
There have only been 2 instances in the past year where monday.com was down.
Read full review
Performance
Copper
No answers on this topic
monday.com
Everything performs fairly well. Every now and then there are user errors where an employee will not click "ok" on a note they've created and simply exit out (I do wish that something was in place to prevent this, such as a pop "are you finished?")
Read full review
Support Rating
Copper
It has been so far so good, they have been quick to respond to queries, and do follow up as well. But then again this is a work in progress and I guess they would not have a solution to every problem every posed to them right away. Hence I will refrain from making any judgments.
Read full review
monday.com
monday.com only really care about accounts that have 20 seats or more. While this is great for monday.com, it pushes smaller organisations to evaluate alternatives. We rate monday.com highly in our organisation because key staff have already got good experience with the application and we know we will get to 20+ seats one day. But, till then the billing model and lack of permanent enterprise features is a dread.
Read full review
Online Training
Copper
No answers on this topic
monday.com
To have someone walk you thru the features and capabilities of Monday.com is priceless. Someone also coming along later in the contract to see if you are maximizing the program to suit your company needs is beyond helpful. The staff that have provided this training are fun, creative and very patient.
Read full review
Implementation Rating
Copper
No answers on this topic
monday.com
We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
Read full review
Alternatives Considered
Copper
For my company, we chose Copper over Salesforce and HubSpot for a few reasons. First and foremost, G-Suite integration. This was one of the most attractive features we liked about Copper. The integration allows for seamless lead import, automated activity tracking and much more. Second, Copper is designed with the end user in mind. It has to be one of the simplest CRMs I have ever used. Additionally, Copper has fantastic customer success managers who make sure you are getting the most out of the platform. Lastly, Copper has very competitive pricing and offers many features of the big name CRMs at a much more economical price point
Read full review
monday.com
monday.com is simpler and easier to grasp, apply and navigate than ClickUp, but the ClickUp free version has so much more functionality available than the monday.com free / low-cost options (sorry, but it's true!). Google Tasks is really simple and I shouldn't really compare them - it's just really nice to be able to see my tasks right next to my Google Calendar or Gmail (widget) - the "all on one" view on the screen is really nice ease of access, but the power of monday.com outweighs the nice-to-have of an all-in-one screen layout - it feels clumsy to bring in all my Calendar items from Google to monday.com, so an integration app to the Google screen where you can see monday.com tasks would be amazing.
Read full review
Scalability
Copper
No answers on this topic
monday.com
For it to work across multiple departments and sites, I would like to see improvements made with integrations and automation. For this question, I am acknowledging not only the addition of internal triggers/automation, but also an expansion on external ones.
Read full review
Return on Investment
Copper
  • I used ProsperWorks at a startup with around 100 people that was undergoing a serious sales crisis. ProsperWorks, I would say, was the number one tool to turn around the sales team as it allowed one book of truth and one place where every one could finally be on the same page.
  • It's hard to judge ROI on the joy of using a well designed product. After using SFDC or Hubspot or any other CRM, ProsperWorks will feel like a Ferrari. Everything is fast, everything is smooth, and it's lightweight in a good way.
  • The ROI was excellent based on a productivity stand point. Being able to pull up daily activity reports went a LONG way to ensuring the sales team was hitting their marks, and getting done what they need to get done.
Read full review
monday.com
  • >25% of our org is using monday.com to build Boards & projects. Only 5% used our prior Work Management System.
  • 100% of project communication is kept within monday.com. Which means we don't have to search Slack, Email, or other places to find a message.
  • 100% of our project files are kept or linked with monday.com. So, we don't have to find missing files in other locations.
  • monday.com integrates with Salesforce, so we don't have to manually duplicate data
  • 3rd-Party solutions are linking to our monday.com data and producing reports as humans read reports.
Read full review
ScreenShots

monday.com Screenshots

Screenshot of Work OSScreenshot of Ready-Made TemplatesScreenshot of MobileScreenshot of Visual BoardsScreenshot of Real-time NotificationsScreenshot of Automations