What users are saying about
7 Ratings
27 Ratings
7 Ratings
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Score 6 out of 100
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.1 out of 100

Feature Set Ratings

    Email & Online Marketing

    7.4

    Cordial

    74%

    GreenRope

    Feature Set Not Supported
    N/A
    Cordial ranks higher in 9/9 features

    WYSIWYG email editor

    4.0
    40%
    4 Ratings
    N/A
    0 Ratings

    Dynamic content

    6.3
    63%
    5 Ratings
    N/A
    0 Ratings

    Ability to test dynamic content

    6.8
    68%
    5 Ratings
    N/A
    0 Ratings

    Landing pages

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    A/B testing

    7.0
    70%
    4 Ratings
    N/A
    0 Ratings

    Mobile optimization

    7.5
    75%
    5 Ratings
    N/A
    0 Ratings

    Email deliverability reporting

    8.4
    84%
    8 Ratings
    N/A
    0 Ratings

    List management

    7.5
    75%
    5 Ratings
    N/A
    0 Ratings

    Triggered drip sequences

    9.3
    93%
    4 Ratings
    N/A
    0 Ratings

    Reporting & Analytics

    7.0

    Cordial

    70%

    GreenRope

    Feature Set Not Supported
    N/A
    Cordial ranks higher in 3/3 features

    Dashboards

    8.5
    85%
    5 Ratings
    N/A
    0 Ratings

    Standard reports

    6.5
    65%
    5 Ratings
    N/A
    0 Ratings

    Custom reports

    6.0
    60%
    5 Ratings
    N/A
    0 Ratings

    Sales Force Automation

    Cordial

    Feature Set Not Supported
    N/A
    8.4

    GreenRope

    84%
    GreenRope ranks higher in 9/9 features

    Customer data management / contact management

    N/A
    0 Ratings
    9.6
    96%
    13 Ratings

    Workflow management

    N/A
    0 Ratings
    9.1
    91%
    12 Ratings

    Territory management

    N/A
    0 Ratings
    8.3
    83%
    6 Ratings

    Opportunity management

    N/A
    0 Ratings
    9.8
    98%
    11 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    9.5
    95%
    11 Ratings

    Contract management

    N/A
    0 Ratings
    3.8
    38%
    5 Ratings

    Quote & order management

    N/A
    0 Ratings
    8.9
    89%
    9 Ratings

    Interaction tracking

    N/A
    0 Ratings
    9.8
    98%
    12 Ratings

    Channel / partner relationship management

    N/A
    0 Ratings
    6.6
    66%
    4 Ratings

    Customer Service & Support

    Cordial

    Feature Set Not Supported
    N/A
    9.7

    GreenRope

    97%
    GreenRope ranks higher in 3/3 features

    Case management

    N/A
    0 Ratings
    9.8
    98%
    12 Ratings

    Call center management

    N/A
    0 Ratings
    9.7
    97%
    8 Ratings

    Help desk management

    N/A
    0 Ratings
    9.8
    98%
    10 Ratings

    Marketing Automation

    Cordial

    Feature Set Not Supported
    N/A
    9.2

    GreenRope

    92%
    GreenRope ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    8.9
    89%
    12 Ratings

    Email marketing

    N/A
    0 Ratings
    9.6
    96%
    13 Ratings

    CRM Project Management

    Cordial

    Feature Set Not Supported
    N/A
    9.7

    GreenRope

    97%
    GreenRope ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    9.6
    96%
    13 Ratings

    Billing and invoicing management

    N/A
    0 Ratings
    9.8
    98%
    8 Ratings

    Reporting

    N/A
    0 Ratings
    9.8
    98%
    11 Ratings

    CRM Reporting & Analytics

    Cordial

    Feature Set Not Supported
    N/A
    8.9

    GreenRope

    89%
    GreenRope ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    8.8
    88%
    9 Ratings

    Pipeline visualization

    N/A
    0 Ratings
    8.3
    83%
    10 Ratings

    Customizable reports

    N/A
    0 Ratings
    9.5
    95%
    12 Ratings

    Customization

    Cordial

    Feature Set Not Supported
    N/A
    8.4

    GreenRope

    84%
    GreenRope ranks higher in 4/4 features

    Custom fields

    N/A
    0 Ratings
    9.2
    92%
    13 Ratings

    Custom objects

    N/A
    0 Ratings
    8.2
    82%
    10 Ratings

    Scripting environment

    N/A
    0 Ratings
    7.0
    70%
    4 Ratings

    API for custom integration

    N/A
    0 Ratings
    9.1
    91%
    10 Ratings

    Security

    Cordial

    Feature Set Not Supported
    N/A
    8.6

    GreenRope

    86%
    GreenRope ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    8.6
    86%
    6 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    8.6
    86%
    10 Ratings

    Social CRM

    Cordial

    Feature Set Not Supported
    N/A
    9.0

    GreenRope

    90%
    GreenRope ranks higher in 2/2 features

    Social data

    N/A
    0 Ratings
    9.0
    90%
    11 Ratings

    Social engagement

    N/A
    0 Ratings
    9.0
    90%
    11 Ratings

    Integrations with 3rd-party Software

    Cordial

    Feature Set Not Supported
    N/A
    9.2

    GreenRope

    92%
    GreenRope ranks higher in 2/2 features

    Marketing automation

    N/A
    0 Ratings
    9.0
    90%
    7 Ratings

    Compensation management

    N/A
    0 Ratings
    9.5
    95%
    7 Ratings

    Platform

    Cordial

    Feature Set Not Supported
    N/A
    7.8

    GreenRope

    78%
    GreenRope ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    7.8
    78%
    9 Ratings

    Attribute Ratings

    • GreenRope is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    6.0

    Cordial

    60%
    5 Ratings
    8.9

    GreenRope

    89%
    23 Ratings

    Likelihood to Renew

    Cordial

    N/A
    0 Ratings
    8.8

    GreenRope

    88%
    8 Ratings

    Usability

    Cordial

    N/A
    0 Ratings
    6.6

    GreenRope

    66%
    4 Ratings

    Performance

    Cordial

    N/A
    0 Ratings
    8.2

    GreenRope

    82%
    2 Ratings

    Support Rating

    Cordial

    N/A
    0 Ratings
    7.3

    GreenRope

    73%
    4 Ratings

    Implementation Rating

    Cordial

    N/A
    0 Ratings
    8.2

    GreenRope

    82%
    2 Ratings

    Likelihood to Recommend

    Cordial

    Cordial has multiple options to create a message: single campaign, automation, orchestration and sculpt templates, which are drag-and-drop type functionalities but each of these blocks are based on HTML content so a user needs to be technically savvy. I would avoid using HTML includes as it is not possible to see which include a customer received. The team is fabulous, they know the tool and are dedicated to the success of the business. They are quick to respond and provide feedback. Reporting and analytics are very manual if you are combining multiple days in a test.
    Berlynn Pierce | TrustRadius Reviewer

    GreenRope

    There's no such thing as a CRM that doesn't have its complications and headaches. I have tried a lot of them and ultimately like GreenRope heads and shoulders above the rest. GreenRope is particularly suited for small to medium sized businesses who do not have the budget or need for a SalesForce install, or the engineers necessary to make other CRM software work. If you want a more sophisticated system than an email responder like MailChimp or Constant Contact, you need to have a CRM. So ask yourself what you are looking to automate in your business and then go for a solution that has the ability to scale with you. A CRM is a commitment to long term growth and automation, and you should see it as an investment -- both in cash and in time. I don't have a programmer and have managed to get a lot of functionality out of GreenRope (all DIY). And I'm always adding to it with no limits in sight.
    Alicia Dearn | TrustRadius Reviewer

    Pros

    Cordial

    • Provides helpful desktop and mobile previews.
    • Sends emails reliably.
    • Allows for pretty robust audience rules.
    Nichole Aramapakul | TrustRadius Reviewer

    GreenRope

    • GreenRope provides a full-featured application at ALL pricing levels. You don't have to 'upgrade' to get better features - you've got them all right away. I really appreciated this!
    • GreenRope doesn't charge per user (i.e., administrator of the system). Other systems require additional fees when adding administrators to your account. GreenRope makes it easy for me to get help with the CRM by adding more of my people, without adding multiple fees.
    • Customer Service at GreenRope rocks! They really want to help you get started well. The training and set-up calls are fantastic. For any support issues that have come up (usually newbie questions!) I've always received a prompt response. I can't say enough about their support.
    • There are many ways for me to customize my data sets, for management and segmentation of contacts, specific to my industry and business needs.
    • Dashboard customization - as a visual learner, the presentation of information on my screen is important to me, and GreenRope allows me the ability to customize colours, icons, and sizes of things in my dashboard. This is helpful for my creativity and productivity.
    Raylene Wall | TrustRadius Reviewer

    Cons

    Cordial

    • Some of the tasks on the platform are still technical in nature and often requires the help of a developer or technical marketer. But I've witnessed great strides towards accessibility and ease of use for non-technical marketers over the past three years.
    • A lot of the templating must be built from scratch.
    • Deliverability insights (out of the box) could be expanded further.
    Anonymous | TrustRadius Reviewer

    GreenRope

    • The project management software - while usable in its current form - can still benefit from further development. But I've noticed that they are working on it, so it seems they are aware of this area of opportunity.
    • This is a little thing, but I'd like the ability to drill into specific tasks from more areas, and mark them complete quickly or make notes on them.
    • I honestly don't have many suggestions. I use their ticket system to make suggestions when they occur to me, and they tend to incorporate suggestions very quickly into subsequent builds.
    Andrea Hill | TrustRadius Reviewer

    Pricing Details

    Cordial

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Cordial Editions & Modules

    Additional Pricing Details

    GreenRope

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required
    $399

    Starting Price

    $149 Per Month [Unlimited Users]

    GreenRope Editions & Modules

    Edition
    Starter$1491
    Prime$1991
    Pro$2491
    Premium$2991
    Powerhouse$3491
    Supreme$4491
    Ultimate$6991
    1. Per Month [Unlimited Users]
    Additional Pricing Details
    All price plans include unlimited users, unlimited emails, and all features.

    Likelihood to Renew

    Cordial

    No score
    No answers yet
    No answers on this topic

    GreenRope

    GreenRope 8.8
    Based on 8 answers
    They have monthly renewals, so at any time you can cancel and not feel like they are holding your money. Their customer support is easy to work with. Their ticketing system to communicate with you about service issues is fantastic(which is included in the monthly fee) allows you to track issues. We use the ticketing system and add it to our website. This gives people the ability to communicate with us 24/7.
    Lance Labno | TrustRadius Reviewer

    Usability

    Cordial

    No score
    No answers yet
    No answers on this topic

    GreenRope

    GreenRope 6.6
    Based on 4 answers
    It takes time to learn this system. It is not going to happen over night, but once you master it it will be worth it. I am already seeing some great results, all I have to do is keep learning.
    Renee Charbonneau | TrustRadius Reviewer

    Support Rating

    Cordial

    No score
    No answers yet
    No answers on this topic

    GreenRope

    GreenRope 7.3
    Based on 4 answers
    Many times I have to repeat the issue several times before the person understands correctly. There was also an instant where support was not available when help was needed, had to wait for a response and it was a business day.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Cordial

    No score
    No answers yet
    No answers on this topic

    GreenRope

    GreenRope 8.2
    Based on 2 answers
    I think there are some cheat sheets and best practises lists that could be created that would save a business a lot of time and frustration. BUT, even as it is, the frustrations and challenges disappear as things start working. I am going to be offering up a few of the tricks I have learned to the team at GreenRope to share with other users because when customers offer valuable work arounds that they find helpful to others, we accomplish a few things. The coders get an idea of things that aren't working quite as expected so they can look into fixes, other customers get benefit and we all win
    Renee Charbonneau | TrustRadius Reviewer

    Alternatives Considered

    Cordial

    Cordial by far has the best UI for simple navigation
    Anonymous | TrustRadius Reviewer

    GreenRope

    We chose GreenRope.com because they were the best fit. We already had a marketing email strategy with Constant Contact so choosing a CRM with those capabilities was very important when making our decision. Everything we were already doing could be in 1 place instead of needing to login to several different outlets to reach our goals and objectives. For example, email marketing (Constant Contact), website tracking (our Host), client tracking (spreadsheets), Calendars (Outlook), etc. Now we do everything, email marketing, track leads, have a work flow, track website visitors, post events and forecast all with 1 login. It's great!!
    Wendy Tibus | TrustRadius Reviewer

    Return on Investment

    Cordial

    • Best to manage your clients' business.
    • Not ideal for freelancers.
    Mohammed Anzil | TrustRadius Reviewer

    GreenRope

    • It has helped us from an efficiency standpoint to organize, keep track off, and communicate with our contacts.
    • We have high functionality and great features for a great cost.
    • People with varying levels of computer experience can use GreenRope and many of its features.
    Anonymous | TrustRadius Reviewer

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