Cordial vs. GreenRope

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cordial
Score 9.8 out of 10
Mid-Size Companies (51-1,000 employees)
Cordial Intelligent Messaging is an email marketing solution built around features such as triggered messaging, real-time data segmentation, and robust integrations.N/A
GreenRope
Score 6.1 out of 10
Small Businesses (1-50 employees)
GreenRope is a CRM tool focused on marketing automation, sales pipelines, and customer service. It includes advanced marketing automation capabilities, sales force automation, and a tool box of features to help manage and operate the business.
$149
Per Month [Unlimited Users]
Pricing
CordialGreenRope
Editions & Modules
No answers on this topic
Starter
$149
Per Month [Unlimited Users]
Prime
$199
Per Month [Unlimited Users]
Pro
$249
Per Month [Unlimited Users]
Premium
$299
Per Month [Unlimited Users]
Powerhouse
$349
Per Month [Unlimited Users]
Supreme
$449
Per Month [Unlimited Users]
Ultimate
$699
Per Month [Unlimited Users]
Offerings
Pricing Offerings
CordialGreenRope
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$399 Per Account
Additional Details—All price plans include unlimited users, unlimited emails, and all features.
More Pricing Information
Features
CordialGreenRope
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Cordial
7.4
5 Ratings
10% below category average
GreenRope
-
Ratings
WYSIWYG email editor4.04 Ratings00 Ratings
Dynamic content6.35 Ratings00 Ratings
Ability to test dynamic content6.85 Ratings00 Ratings
Landing pages10.01 Ratings00 Ratings
A/B testing7.04 Ratings00 Ratings
Mobile optimization7.55 Ratings00 Ratings
Email deliverability reporting8.44 Ratings00 Ratings
List management7.55 Ratings00 Ratings
Triggered drip sequences9.34 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Cordial
7.0
5 Ratings
11% below category average
GreenRope
-
Ratings
Dashboards8.55 Ratings00 Ratings
Standard reports6.55 Ratings00 Ratings
Custom reports6.05 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Cordial
-
Ratings
GreenRope
8.4
13 Ratings
9% above category average
Customer data management / contact management00 Ratings9.613 Ratings
Workflow management00 Ratings9.112 Ratings
Territory management00 Ratings8.36 Ratings
Opportunity management00 Ratings9.811 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings9.511 Ratings
Contract management00 Ratings3.85 Ratings
Quote & order management00 Ratings8.99 Ratings
Interaction tracking00 Ratings9.812 Ratings
Channel / partner relationship management00 Ratings6.64 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Cordial
-
Ratings
GreenRope
9.7
12 Ratings
26% above category average
Case management00 Ratings9.812 Ratings
Call center management00 Ratings9.78 Ratings
Help desk management00 Ratings9.810 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Cordial
-
Ratings
GreenRope
9.2
13 Ratings
20% above category average
Lead management00 Ratings8.912 Ratings
Email marketing00 Ratings9.613 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Cordial
-
Ratings
GreenRope
9.7
13 Ratings
25% above category average
Task management00 Ratings9.613 Ratings
Billing and invoicing management00 Ratings9.88 Ratings
Reporting00 Ratings9.811 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Cordial
-
Ratings
GreenRope
8.9
12 Ratings
16% above category average
Forecasting00 Ratings8.89 Ratings
Pipeline visualization00 Ratings8.310 Ratings
Customizable reports00 Ratings9.512 Ratings
Customization
Comparison of Customization features of Product A and Product B
Cordial
-
Ratings
GreenRope
8.4
13 Ratings
10% above category average
Custom fields00 Ratings9.213 Ratings
Custom objects00 Ratings8.210 Ratings
Scripting environment00 Ratings7.04 Ratings
API for custom integration00 Ratings9.110 Ratings
Security
Comparison of Security features of Product A and Product B
Cordial
-
Ratings
GreenRope
8.6
11 Ratings
3% above category average
Single sign-on capability00 Ratings8.66 Ratings
Role-based user permissions00 Ratings8.610 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Cordial
-
Ratings
GreenRope
9.0
11 Ratings
22% above category average
Social data00 Ratings9.011 Ratings
Social engagement00 Ratings9.011 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Cordial
-
Ratings
GreenRope
9.2
7 Ratings
25% above category average
Marketing automation00 Ratings9.07 Ratings
Compensation management00 Ratings9.57 Ratings
Platform
Comparison of Platform features of Product A and Product B
Cordial
-
Ratings
GreenRope
7.8
9 Ratings
4% above category average
Mobile access00 Ratings7.89 Ratings
Best Alternatives
CordialGreenRope
Small Businesses
ReachMail
ReachMail
Score 10.0 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
VerticalResponse
VerticalResponse
Score 10.0 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Emma by Marigold
Emma by Marigold
Score 8.6 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CordialGreenRope
Likelihood to Recommend
6.0
(5 ratings)
8.9
(23 ratings)
Likelihood to Renew
-
(0 ratings)
8.8
(8 ratings)
Usability
-
(0 ratings)
6.6
(4 ratings)
Performance
-
(0 ratings)
8.2
(1 ratings)
Support Rating
-
(0 ratings)
7.3
(2 ratings)
Implementation Rating
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
CordialGreenRope
Likelihood to Recommend
Cordial
Cordial has multiple options to create a message: single campaign, automation, orchestration and sculpt templates, which are drag-and-drop type functionalities but each of these blocks are based on HTML content so a user needs to be technically savvy. I would avoid using HTML includes as it is not possible to see which include a customer received. The team is fabulous, they know the tool and are dedicated to the success of the business. They are quick to respond and provide feedback. Reporting and analytics are very manual if you are combining multiple days in a test.
Read full review
GreenRope
There's no such thing as a CRM that doesn't have its complications and headaches. I have tried a lot of them and ultimately like GreenRope heads and shoulders above the rest. GreenRope is particularly suited for small to medium sized businesses who do not have the budget or need for a SalesForce install, or the engineers necessary to make other CRM software work. If you want a more sophisticated system than an email responder like MailChimp or Constant Contact, you need to have a CRM. So ask yourself what you are looking to automate in your business and then go for a solution that has the ability to scale with you. A CRM is a commitment to long term growth and automation, and you should see it as an investment -- both in cash and in time. I don't have a programmer and have managed to get a lot of functionality out of GreenRope (all DIY). And I'm always adding to it with no limits in sight.
Read full review
Pros
Cordial
  • Provides helpful desktop and mobile previews.
  • Sends emails reliably.
  • Allows for pretty robust audience rules.
Read full review
GreenRope
  • GreenRope provides a full-featured application at ALL pricing levels. You don't have to 'upgrade' to get better features - you've got them all right away. I really appreciated this!
  • GreenRope doesn't charge per user (i.e., administrator of the system). Other systems require additional fees when adding administrators to your account. GreenRope makes it easy for me to get help with the CRM by adding more of my people, without adding multiple fees.
  • Customer Service at GreenRope rocks! They really want to help you get started well. The training and set-up calls are fantastic. For any support issues that have come up (usually newbie questions!) I've always received a prompt response. I can't say enough about their support.
  • There are many ways for me to customize my data sets, for management and segmentation of contacts, specific to my industry and business needs.
  • Dashboard customization - as a visual learner, the presentation of information on my screen is important to me, and GreenRope allows me the ability to customize colours, icons, and sizes of things in my dashboard. This is helpful for my creativity and productivity.
Read full review
Cons
Cordial
  • Some of the tasks on the platform are still technical in nature and often requires the help of a developer or technical marketer. But I've witnessed great strides towards accessibility and ease of use for non-technical marketers over the past three years.
  • A lot of the templating must be built from scratch.
  • Deliverability insights (out of the box) could be expanded further.
Read full review
GreenRope
  • The project management software - while usable in its current form - can still benefit from further development. But I've noticed that they are working on it, so it seems they are aware of this area of opportunity.
  • This is a little thing, but I'd like the ability to drill into specific tasks from more areas, and mark them complete quickly or make notes on them.
  • I honestly don't have many suggestions. I use their ticket system to make suggestions when they occur to me, and they tend to incorporate suggestions very quickly into subsequent builds.
Read full review
Likelihood to Renew
Cordial
No answers on this topic
GreenRope
They have monthly renewals, so at any time you can cancel and not feel like they are holding your money. Their customer support is easy to work with. Their ticketing system to communicate with you about service issues is fantastic(which is included in the monthly fee) allows you to track issues. We use the ticketing system and add it to our website. This gives people the ability to communicate with us 24/7.
Read full review
Usability
Cordial
No answers on this topic
GreenRope
It takes time to learn this system. It is not going to happen over night, but once you master it it will be worth it. I am already seeing some great results, all I have to do is keep learning.
Read full review
Support Rating
Cordial
No answers on this topic
GreenRope
Many times I have to repeat the issue several times before the person understands correctly. There was also an instant where support was not available when help was needed, had to wait for a response and it was a business day.
Read full review
Implementation Rating
Cordial
No answers on this topic
GreenRope
I think there are some cheat sheets and best practises lists that could be created that would save a business a lot of time and frustration. BUT, even as it is, the frustrations and challenges disappear as things start working. I am going to be offering up a few of the tricks I have learned to the team at GreenRope to share with other users because when customers offer valuable work arounds that they find helpful to others, we accomplish a few things. The coders get an idea of things that aren't working quite as expected so they can look into fixes, other customers get benefit and we all win
Read full review
Alternatives Considered
Cordial
Cordial by far has the best UI for simple navigation
Read full review
GreenRope
We chose GreenRope.com because they were the best fit. We already had a marketing email strategy with Constant Contact so choosing a CRM with those capabilities was very important when making our decision. Everything we were already doing could be in 1 place instead of needing to login to several different outlets to reach our goals and objectives. For example, email marketing (Constant Contact), website tracking (our Host), client tracking (spreadsheets), Calendars (Outlook), etc. Now we do everything, email marketing, track leads, have a work flow, track website visitors, post events and forecast all with 1 login. It's great!!
Read full review
Return on Investment
Cordial
  • Best to manage your clients' business.
  • Not ideal for freelancers.
Read full review
GreenRope
  • It has helped us from an efficiency standpoint to organize, keep track off, and communicate with our contacts.
  • We have high functionality and great features for a great cost.
  • People with varying levels of computer experience can use GreenRope and many of its features.
Read full review
ScreenShots

Cordial Screenshots

Screenshot of Testing Powered by Machine-Learning: Never wait for an answer again. Test multiple message variations in real-time.Screenshot of Testing Powered by Machine Learning: Never wait for an answer again. Test multiple message variations in real-time.Screenshot of Native Drag-and-drop Email Builder: Build completely custom 1:1 personalized messages in seconds.Screenshot of Effortless Campaign Orchestration: Create sophisticated cross-channel message streams based on simple if/then statements.Screenshot of Up-to-the-Second Analytics and Reporting: Track customer behavior across all of your digital properties.Screenshot of Native Drag-and-Drop Editor: Build completely custom 1:1 personalized messages in seconds.

GreenRope Screenshots

Screenshot of GreenRope DashboardScreenshot of Drag-and-Drop Customer JourneyScreenshot of Drag-and-Drop Email EasyBuilderScreenshot of Contact Record with custom user-defined data fieldsScreenshot of Workflow ManagementScreenshot of Opportunities Tracking