CoreIntegrator Workflow vs Tipalti

• Integration to Great Plains
• Simple to use

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• Tipalti simplifies the vendor payment process on our end. We send one wire to Tipalti and they send out from there based on the vendor registration, instead of our AP having to manage and process multiple types of payments.
• Tipalti enhances the security around payment details and vendor registrations. It's critical nowadays to protect banking details, and Tipalti puts the onus on the vendor to manage and secure their details instead of us bearing the burden for managing their remittance.
• Tipalti simplifies the bill processing time and effort. Our AP can go into the bills pending review and simply go down the list for final touches and send for approval, rather than having to go gather from various emails/locations and do the entire process by hand.

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• The system administration is somewhat difficult for someone that is not highly technical.
• Deleted or removed items appear in search results.

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• Tipalti could provide more tax knowledge and guidance on their website. They do have information on their website and offer training. However, it would be helpful if they provide more guidance on the tax impact of their services.
• Their support team is quite responsive and always helpful. However, they do need to research issues from time to time. Thus, if they had an FAQ section on their site or sent out a list of common questions, that would be helpful.
• Tipalti does do a solid job of communicating changes - if they can provide more of a roadmap of future changes, that would be helpful.

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• Time saving outweighs the cost.
• Ease of use is so much better than most software solutions.

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• Before implementing Tipalti, it took an employee several hours to process each of the four payment methods we offered, and collecting and updating both tax info and payment details was an ongoing task. Now, we no longer have to spend time on tax info or payment details and processing payments for all of our payment methods takes less than an hour.
• The ease of processing payments with Tipalti allowed us to greatly increase the number of payments we could process. Due to this, we were able to lower our payment threshold for our publishers which was extremely well received, especially our smaller publishers.

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