Likelihood to Recommend
Well suited for:
A busy environment where you want learners to be self-sufficient and to be able to access learning solutions at a time that suits them. For anyone who wants to access learning using different platforms such as iPad, mobile, PC, etc Anyone who needs a more in-depth learning solution rather than an overview of key learning points. Read full review
This software is perfect for any company that has document/pdf-based training files that they want to convert into actual training modules for new employees. It is easy for new employees to use and navigate, and the quizzes that can be added at the end of each section/module are great for ensuring new employees' understanding of your content. It probably wouldn't be best suited if you need more interaction during your training process - but for those that just need employees to view and read text/images/videos and to be quizzed after, it is great.
Read full review Pros Enables employees to draft work goals and collaborate with their supervisors on a final version - improves mutual understanding right up front. Combines performance goal ratings with competency ratings and provides a blended score. Simplifies the goal weighting so you don't have to do any calculations. 9-box matrix provides useful definitions and descriptions so managers can prepare development notes or plans for individual employees. Read full review Assign a predefined route to a certain place User interface is very good and clean Very effective user experience Issues or problems are handled rapidly by their customer support team Read full review Cons Would be good to have have a virtual "top level" (eg board) user built in to allow senior execs without a direct manager to be able to be set up with KPIs instead of having to create a dummy user Reports have difficulty downloading if pop ups disabled or in some browser environments When competencies are updated while a cycle is open, any changes don't effect that open cycle but only future ones. Would be nice to be able to have the option to apply changes to existing "open" cycles Read full review We have courses that are required for each employee based on their job title, and then, many courses we consider to be elective for that job title. We have not found a method to distinguish between those in order to view an employee's performance on required courses only. Reports are only available by user ID or user name. We have some facilities or managers who need the user ID (based on payroll entry) and some that need names (employees they interact with each day). Read full review Likelihood to Renew
It's not that CSB isn't a decent performance management system, but we have decided to go with just one vendor (Workday) for an HRIS/performance management/payroll system so we can directly relate pay to performance. We are more interested in having just one system that "talks" to the other pieces instead of having to work with several vendors. It reduces the hassle of having to communicate with different support teams, having different contracts, and so on.
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We have not had any problems with TalentLMS. It has worked well for all of our employees.
Read full review Usability
There are specific things within the goals and competencies that are user-friendly. For example, the rating slider isn't great in my opinion. You can slide in between ratings which can create some odd scoring (if you use scoring). It seems a better solution would be a drop down where you select your rating. There are also some glitches in the system and have been told Cornerstone is aware of them but are focused on delivering new features. There are workarounds, but that doesn't seem to be a great answer.
Read full review Reliability and Availability
So far 100%.
Read full review Performance
The saving process slows it down. It doesn’t auto save. If you leave a page, it will sometimes warn you, but not always. When you hit the save button, a window pops up that says creating/saving packets. It feels very archaic.
Read full review Support Rating
My assistant could better address this issue. My perception is that there is not immediate assistance, and that there can be a wait for help. That is not a negative, just a perception. I have not used support in two years.
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The support is great, you can either go online and get the training you need or you can work with talent directly to get the support you need, they are readily and easily available and are very friendly, the support structure that they have is great. The other thing is that from a bug's perspective Talent has never had any issue so I really haven't had to use the support outside of trying to figure out how to do certain things.
Read full review Online Training
We bought training provided by 3rd party – it was fabulous.
Read full review Implementation Rating
I think we could have done a better job of rolling out the tool to our managers. We were under a tight timeline. In the training, we showed them everything and said go do it by this date. Looking back, I would have done it in pieces: for example, 2 weeks to write goals, 2 weeks to get sign-off from direct reports. I just let them go at it. Since then we’ve moved to agile development environment and are applying the technique to everything. In future would only do through change sprint. It is a big change I didn’t take it seriously enough.
I had a team of 3 project managing. You need a champion from every department to make sure you’re getting it right and to make sure what’s happening is communicated. It’s not something you can do without input from department heads Read full review Alternatives Considered Lesson.ly
has been great to work with but it is a very clear and simple, user-friendly system that anyone can pick up with very little training as it is self-explanatory. It also has a great mobile interface and lots of different features that are easy to add for the admin but really impactful for the user.
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TalentLMS is more all-inclusive with a lot of great options and the ability to upload PowerPoint presentations. Some of the other LMS companies required other software ad-ons, oftentimes with a cost, to meet functionality. Some other companies use a different format for training reports. Unlike TalentLMS, in which Excel-based reports are very easily generated.
Read full review Return on Investment It's tool and it's only as good as the person wielding it. The investment in PiiQ was accompanied by a quarterly cadence and manager feedback training. We feel like our employees are given regular feedback and bonuses are tied to objective accomplishment. Read full review Dramatically more cost-effective than alternatives, with greater feature sets. Made our eCommerce training deployment a breeze. Hard to attribute an ROI to just the LMS specifically but it would be a high multiple in a period of just a few months. Read full review ScreenShots PiiQ by Cornerstone Screenshots