What users are saying about
75 Ratings
25 Ratings
75 Ratings
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Score 8 out of 100
25 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Feature Set Ratings

    Sales Force Automation

    Coupa

    Feature Set Not Supported
    N/A
    7.3

    HoneyBook

    73%
    HoneyBook ranks higher in 7/7 features

    Customer data management / contact management

    N/A
    0 Ratings
    6.9
    69%
    9 Ratings

    Workflow management

    N/A
    0 Ratings
    6.7
    67%
    8 Ratings

    Opportunity management

    N/A
    0 Ratings
    7.6
    76%
    8 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    7.2
    72%
    8 Ratings

    Contract management

    N/A
    0 Ratings
    8.6
    86%
    9 Ratings

    Quote & order management

    N/A
    0 Ratings
    7.9
    79%
    7 Ratings

    Interaction tracking

    N/A
    0 Ratings
    6.3
    63%
    7 Ratings

    Customer Service & Support

    Coupa

    Feature Set Not Supported
    N/A
    6.6

    HoneyBook

    66%
    HoneyBook ranks higher in 2/2 features

    Case management

    N/A
    0 Ratings
    6.6
    66%
    5 Ratings

    Help desk management

    N/A
    0 Ratings
    6.7
    67%
    6 Ratings

    Marketing Automation

    Coupa

    Feature Set Not Supported
    N/A
    5.6

    HoneyBook

    56%
    HoneyBook ranks higher in 1/1 features

    Lead management

    N/A
    0 Ratings
    5.6
    56%
    7 Ratings

    CRM Project Management

    Coupa

    Feature Set Not Supported
    N/A
    6.6

    HoneyBook

    66%
    HoneyBook ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    5.6
    56%
    9 Ratings

    Billing and invoicing management

    N/A
    0 Ratings
    8.1
    81%
    8 Ratings

    Reporting

    N/A
    0 Ratings
    6.3
    63%
    8 Ratings

    CRM Reporting & Analytics

    Coupa

    Feature Set Not Supported
    N/A
    5.3

    HoneyBook

    53%
    HoneyBook ranks higher in 1/1 features

    Customizable reports

    N/A
    0 Ratings
    5.3
    53%
    6 Ratings

    Customization

    Coupa

    Feature Set Not Supported
    N/A
    6.9

    HoneyBook

    69%
    HoneyBook ranks higher in 2/2 features

    Custom fields

    N/A
    0 Ratings
    7.6
    76%
    8 Ratings

    Custom objects

    N/A
    0 Ratings
    6.1
    61%
    8 Ratings

    Security

    Coupa

    Feature Set Not Supported
    N/A
    5.9

    HoneyBook

    59%
    HoneyBook ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    6.4
    64%
    6 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    5.4
    54%
    7 Ratings

    Platform

    Coupa

    Feature Set Not Supported
    N/A
    7.2

    HoneyBook

    72%
    HoneyBook ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    7.2
    72%
    8 Ratings

    Attribute Ratings

    • Coupa is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.5

    Coupa

    95%
    23 Ratings
    8.2

    HoneyBook

    82%
    9 Ratings

    Likelihood to Renew

    Coupa

    N/A
    0 Ratings
    9.0

    HoneyBook

    90%
    1 Rating

    Usability

    Coupa

    N/A
    0 Ratings
    7.6

    HoneyBook

    76%
    7 Ratings

    Support Rating

    Coupa

    N/A
    0 Ratings
    7.8

    HoneyBook

    78%
    7 Ratings

    Likelihood to Recommend

    Coupa

    Our main goals were to drive value by focusing on adoption by all, increased visibility in spend, and compliance. Coupa is very easy to use and does not feel like an ERP. Our end users like the easy to use, intuitive interface. A side benefit that we have experienced is that we were able to get rid of a shadow system that our IT department was using to track spending. They are able to use Coupa to track committed and actual spend and reconcile it their budgets and forecasts.
    JR Miller | TrustRadius Reviewer

    HoneyBook

    I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
    Tiffany Waddell Tate | TrustRadius Reviewer

    Pros

    Coupa

    • Ease of use. No IT support is needed. As the procurement manager, I'm also the Coupa administrator. I have the ability to configure, correct, manipulate, etc., the system to our needs.
    • No on-going training. The system, both P2P and Sourcing are incredibly intuitive. Many SAAS modules change dramatically with each new version and require additional training. Coupa does a great job of putting updated, searchable documents on-line to augment any additional training employees may need.
    • Rock solid stability. Coupa is never down, they far exceed the SLAs we have in place with them. I've never had a catastrophic failure or outage with them.
    • SOX compliancy. Need I say more? My internal and external audit teams have given the tool more than a passing grade.
    • Thought leadership. The tool is constantly evolving to live up to the high expectations of its user base. The Coupa Community has skin-in-the-game and Coupa listens to our needs/wants as well as adding their own cutting edge touches to the tool.
    Scott Coleman CPSM, CPSD, C.P.M | TrustRadius Reviewer

    HoneyBook

    • HoneyBook offers incredible resources to train users how to best use their system. It's informative and eye-opening to watch one of their training sessions.
    • I love how easy HoneyBook makes it to create highly professional materials that are beautiful. Its brochures and selling materials are stellar and I'm able to streamline the process without feeling like I actually have to sell my capabilities.
    • I'm thrilled with the billing system and how simple it is to automate. I love that I can see how my customers have engaged with the bills.
    • The app helps me feel connected to my leads and data while I'm away from my computer.
    Melody Alexander | TrustRadius Reviewer

    Cons

    Coupa

    • I would like to see an image of my uploaded documents. I see the success message but always have to check it after to make sure it is the right one. A preview of that image would help. One that I can click on and view.
    Anonymous | TrustRadius Reviewer

    HoneyBook

    • The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
    • The transaction fees for instant deposits are expensive.
    • [I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
    • The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.
    Alyssa Parr | TrustRadius Reviewer

    Pricing Details

    Coupa

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Coupa Editions & Modules

    Additional Pricing Details

    HoneyBook

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $390 Year

    HoneyBook Editions & Modules

    Edition
    Unlimited Plan - Annual$3901
    $1 Promo$1 Per Month2
    Unlimited Plan - Monthly$393
    1. Year
    2. 6 Months Promo Code = ONLY1
    3. Month
    Additional Pricing Details
    For the first 6 months, get HoneyBook for $1 per month with code ONLY1!

    Likelihood to Renew

    Coupa

    No score
    No answers yet
    No answers on this topic

    HoneyBook

    HoneyBook 9.0
    Based on 1 answer
    Since I do not use ALL the functionality in HoneyBook, I have wondered if the plan I am on is too much. That is why I rated a 9 rather than 10. I have definitely considered downgrading but not leaving HoneyBook.
    Anonymous | TrustRadius Reviewer

    Usability

    Coupa

    No score
    No answers yet
    No answers on this topic

    HoneyBook

    HoneyBook 7.6
    Based on 7 answers
    This is now a copy-paste response since this platform is asking me to answer every single question. It is such a negative experience with Honeybook that they even upset me while I'm trying to warn others of all the horrible pitfalls in working with the platform.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Coupa

    No score
    No answers yet
    No answers on this topic

    HoneyBook

    HoneyBook 7.8
    Based on 7 answers
    They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
    Dana Sacco | TrustRadius Reviewer

    Alternatives Considered

    Coupa

    Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
    Robyn Mankoski | TrustRadius Reviewer

    HoneyBook

    We switched to HubSpot after a few years of the company using HoneyBook. We switched to HubSpot because we needed more features that would allow us to automate our processes and pull better data on our clients, their vendors, and our overall client process. I appreciated that HoneyBook was its own booking/payment system, that it was easy to use and set up, but ultimately that was not enough to keep us in the platform.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Coupa

    • It has allowed for proper processing of expenses tied directly to the proper LOB and GL Codes
    • Has taken the guesswork away and allowed for the proper budgets to be hit and reconciled
    • Ease of use has led to mass adoption and more prompt processing of expenses
    Jess Pramov | TrustRadius Reviewer

    HoneyBook

    • Workflow/task management has increased our bookings and saved lost opportunities by 25%.
    • Customization of brochures and contracts allows us to fully represent our brand through the sales process.
    Kristin Cole | TrustRadius Reviewer

    Screenshots

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