75 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 75 reviews and ratings
25 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 25 reviews and ratings
Feature Set Ratings
Sales Force Automation
Coupa
Feature Set Not Supported
N/A
7.3
HoneyBook
73%
HoneyBook ranks higher in 7/7 features
HoneyBook ranks higher in 7/7 features
Customer data management / contact management
N/A
0 Ratings
6.9
69%
9 Ratings
Workflow management
N/A
0 Ratings
6.7
67%
8 Ratings
Opportunity management
N/A
0 Ratings
7.6
76%
8 Ratings
Integration with email client (e.g., Outlook or Gmail)
N/A
0 Ratings
7.2
72%
8 Ratings
Contract management
N/A
0 Ratings
8.6
86%
9 Ratings
Quote & order management
N/A
0 Ratings
7.9
79%
7 Ratings
Interaction tracking
N/A
0 Ratings
6.3
63%
7 Ratings
Customer Service & Support
Coupa
Feature Set Not Supported
N/A
6.6
HoneyBook
66%
HoneyBook ranks higher in 2/2 features
HoneyBook ranks higher in 2/2 features
Case management
N/A
0 Ratings
6.6
66%
5 Ratings
Help desk management
N/A
0 Ratings
6.7
67%
6 Ratings
Marketing Automation
Coupa
Feature Set Not Supported
N/A
5.6
HoneyBook
56%
HoneyBook ranks higher in 1/1 features
HoneyBook ranks higher in 1/1 features
Lead management
N/A
0 Ratings
5.6
56%
7 Ratings
CRM Project Management
Coupa
Feature Set Not Supported
N/A
6.6
HoneyBook
66%
HoneyBook ranks higher in 3/3 features
HoneyBook ranks higher in 3/3 features
Task management
N/A
0 Ratings
5.6
56%
9 Ratings
Billing and invoicing management
N/A
0 Ratings
8.1
81%
8 Ratings
Reporting
N/A
0 Ratings
6.3
63%
8 Ratings
CRM Reporting & Analytics
Coupa
Feature Set Not Supported
N/A
5.3
HoneyBook
53%
HoneyBook ranks higher in 1/1 features
HoneyBook ranks higher in 1/1 features
Customizable reports
N/A
0 Ratings
5.3
53%
6 Ratings
Customization
Coupa
Feature Set Not Supported
N/A
6.9
HoneyBook
69%
HoneyBook ranks higher in 2/2 features
HoneyBook ranks higher in 2/2 features
Custom fields
N/A
0 Ratings
7.6
76%
8 Ratings
Custom objects
N/A
0 Ratings
6.1
61%
8 Ratings
Security
Coupa
Feature Set Not Supported
N/A
5.9
HoneyBook
59%
HoneyBook ranks higher in 2/2 features
HoneyBook ranks higher in 2/2 features
Single sign-on capability
N/A
0 Ratings
6.4
64%
6 Ratings
Role-based user permissions
N/A
0 Ratings
5.4
54%
7 Ratings
Platform
Coupa
Feature Set Not Supported
N/A
7.2
HoneyBook
72%
HoneyBook ranks higher in 1/1 features
HoneyBook ranks higher in 1/1 features
Mobile access
N/A
0 Ratings
7.2
72%
8 Ratings
Attribute Ratings
- Coupa is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.5
Coupa
95%
23 Ratings
8.2
HoneyBook
82%
9 Ratings
Likelihood to Renew
Coupa
N/A
0 Ratings
9.0
HoneyBook
90%
1 Rating
Usability
Coupa
N/A
0 Ratings
7.6
HoneyBook
76%
7 Ratings
Support Rating
Coupa
N/A
0 Ratings
7.8
HoneyBook
78%
7 Ratings
Likelihood to Recommend
Coupa
Our main goals were to drive value by focusing on adoption by all, increased visibility in spend, and compliance. Coupa is very easy to use and does not feel like an ERP. Our end users like the easy to use, intuitive interface. A side benefit that we have experienced is that we were able to get rid of a shadow system that our IT department was using to track spending. They are able to use Coupa to track committed and actual spend and reconcile it their budgets and forecasts.
SVP Finance
The Leukemia & Lymphoma Society, Inc.Non-Profit Organization Management, 501-1000 employees
HoneyBook
I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
CEO (Chief Executive Officer)
Career Maven ConsultingProfessional Training & Coaching, 1-10 employees
Pros
Coupa
- Ease of use. No IT support is needed. As the procurement manager, I'm also the Coupa administrator. I have the ability to configure, correct, manipulate, etc., the system to our needs.
- No on-going training. The system, both P2P and Sourcing are incredibly intuitive. Many SAAS modules change dramatically with each new version and require additional training. Coupa does a great job of putting updated, searchable documents on-line to augment any additional training employees may need.
- Rock solid stability. Coupa is never down, they far exceed the SLAs we have in place with them. I've never had a catastrophic failure or outage with them.
- SOX compliancy. Need I say more? My internal and external audit teams have given the tool more than a passing grade.
- Thought leadership. The tool is constantly evolving to live up to the high expectations of its user base. The Coupa Community has skin-in-the-game and Coupa listens to our needs/wants as well as adding their own cutting edge touches to the tool.
Procurement Manager
Sprouts Farmers MarketRetail, 10,001+ employees
HoneyBook
- HoneyBook offers incredible resources to train users how to best use their system. It's informative and eye-opening to watch one of their training sessions.
- I love how easy HoneyBook makes it to create highly professional materials that are beautiful. Its brochures and selling materials are stellar and I'm able to streamline the process without feeling like I actually have to sell my capabilities.
- I'm thrilled with the billing system and how simple it is to automate. I love that I can see how my customers have engaged with the bills.
- The app helps me feel connected to my leads and data while I'm away from my computer.
Owner
Sparrow Creative StudiosMarketing & Advertising, 1-10 employees
Cons
Coupa
- I would like to see an image of my uploaded documents. I see the success message but always have to check it after to make sure it is the right one. A preview of that image would help. One that I can click on and view.

Verified User
Program Manager in Sales
Computer Software Company, 501-1000 employeesHoneyBook
- The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
- The transaction fees for instant deposits are expensive.
- [I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
- The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.
Founder & Creative Director
Luminescent Dreams, LLCMarketing & Advertising, 1-10 employees
Pricing Details
Coupa
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Coupa Editions & Modules
—
Additional Pricing Details
—HoneyBook
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$390 Year
HoneyBook Editions & Modules
Edition
Unlimited Plan - Annual | $3901 |
---|---|
$1 Promo | $1 Per Month2 |
Unlimited Plan - Monthly | $393 |
- Year
- 6 Months Promo Code = ONLY1
- Month
Additional Pricing Details
For the first 6 months, get HoneyBook for $1 per month with code ONLY1!Likelihood to Renew
Coupa
No score
No answers yet
No answers on this topic
HoneyBook
HoneyBook 9.0
Based on 1 answer
Since I do not use ALL the functionality in HoneyBook, I have wondered if the plan I am on is too much. That is why I rated a 9 rather than 10. I have definitely considered downgrading but not leaving HoneyBook.

Verified User
Executive in Professional Services
Professional Training & Coaching Company, 1-10 employeesUsability
Coupa
No score
No answers yet
No answers on this topic
HoneyBook
HoneyBook 7.6
Based on 7 answers
This is now a copy-paste response since this platform is asking me to answer every single question. It is such a negative experience with Honeybook that they even upset me while I'm trying to warn others of all the horrible pitfalls in working with the platform.

Verified User
Administrator in Corporate
Events Services Company, 11-50 employeesSupport Rating
Coupa
No score
No answers yet
No answers on this topic
HoneyBook
HoneyBook 7.8
Based on 7 answers
They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
Owner
i2iHype LLCManagement Consulting, 1-10 employees
Alternatives Considered
Coupa
Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
Regional Coordinator
DENT WIZARD INTLAutomotive, 1001-5000 employees
HoneyBook
We switched to HubSpot after a few years of the company using HoneyBook. We switched to HubSpot because we needed more features that would allow us to automate our processes and pull better data on our clients, their vendors, and our overall client process. I appreciated that HoneyBook was its own booking/payment system, that it was easy to use and set up, but ultimately that was not enough to keep us in the platform.

Verified User
Director in Professional Services
Media Production Company, 11-50 employeesReturn on Investment
Coupa
- It has allowed for proper processing of expenses tied directly to the proper LOB and GL Codes
- Has taken the guesswork away and allowed for the proper budgets to be hit and reconciled
- Ease of use has led to mass adoption and more prompt processing of expenses
Supervisor, Operations (Fleet)
SunrunRenewables & Environment, 10,001+ employees
HoneyBook
- Workflow/task management has increased our bookings and saved lost opportunities by 25%.
- Customization of brochures and contracts allows us to fully represent our brand through the sales process.
Owner
Sound Wave EventsEvents Services, 11-50 employees