What users are saying about
76 Ratings
10 Ratings
76 Ratings
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Score 8 out of 100
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Feature Set Ratings

    Contract Authoring

    Coupa

    Feature Set Not Supported
    N/A
    8.9

    Ironclad

    89%
    Ironclad ranks higher in 4/4 features

    Contract creation

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Contract templates

    N/A
    0 Ratings
    8.9
    89%
    3 Ratings

    Clause library/saved fields

    N/A
    0 Ratings
    8.8
    88%
    2 Ratings

    Guided logic

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Contract Collaboration

    Coupa

    Feature Set Not Supported
    N/A
    8.8

    Ironclad

    88%
    Ironclad ranks higher in 6/6 features

    Contract sharing

    N/A
    0 Ratings
    9.3
    93%
    3 Ratings

    Contract editing

    N/A
    0 Ratings
    8.2
    82%
    3 Ratings

    Collaborating on contracts

    N/A
    0 Ratings
    9.6
    96%
    3 Ratings

    MS Word plug-in

    N/A
    0 Ratings
    8.5
    85%
    2 Ratings

    Approval process

    N/A
    0 Ratings
    8.5
    85%
    3 Ratings

    Interdepartmental workflows

    N/A
    0 Ratings
    8.9
    89%
    3 Ratings

    Contract Monitoring

    Coupa

    Feature Set Not Supported
    N/A
    7.9

    Ironclad

    79%
    Ironclad ranks higher in 7/7 features

    Contract database

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Legacy contracts

    N/A
    0 Ratings
    7.8
    78%
    3 Ratings

    Contract search

    N/A
    0 Ratings
    7.4
    74%
    3 Ratings

    Contract milestone reminders & alerts

    N/A
    0 Ratings
    6.5
    65%
    2 Ratings

    Custom contract reports

    N/A
    0 Ratings
    8.5
    85%
    2 Ratings

    Tracking contract status

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Compliance check

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Attribute Ratings

    • Coupa is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.5

    Coupa

    95%
    23 Ratings
    8.5

    Ironclad

    85%
    3 Ratings

    Usability

    Coupa

    N/A
    0 Ratings
    8.6

    Ironclad

    86%
    3 Ratings

    Support Rating

    Coupa

    N/A
    0 Ratings
    9.3

    Ironclad

    93%
    3 Ratings

    Likelihood to Recommend

    Coupa

    Our main goals were to drive value by focusing on adoption by all, increased visibility in spend, and compliance. Coupa is very easy to use and does not feel like an ERP. Our end users like the easy to use, intuitive interface. A side benefit that we have experienced is that we were able to get rid of a shadow system that our IT department was using to track spending. They are able to use Coupa to track committed and actual spend and reconcile it their budgets and forecasts.
    JR Miller | TrustRadius Reviewer

    Ironclad

    IronClad works great for organizations that have to deal with a lot of legal agreements at the same time, it works great for having a legal team reviewing and modifying the same legal document in a single place, and the comments in the workflow, and the approval functionality allows keeping track of the changes and assign accountability.
    Anonymous | TrustRadius Reviewer

    Pros

    Coupa

    • Ease of use. No IT support is needed. As the procurement manager, I'm also the Coupa administrator. I have the ability to configure, correct, manipulate, etc., the system to our needs.
    • No on-going training. The system, both P2P and Sourcing are incredibly intuitive. Many SAAS modules change dramatically with each new version and require additional training. Coupa does a great job of putting updated, searchable documents on-line to augment any additional training employees may need.
    • Rock solid stability. Coupa is never down, they far exceed the SLAs we have in place with them. I've never had a catastrophic failure or outage with them.
    • SOX compliancy. Need I say more? My internal and external audit teams have given the tool more than a passing grade.
    • Thought leadership. The tool is constantly evolving to live up to the high expectations of its user base. The Coupa Community has skin-in-the-game and Coupa listens to our needs/wants as well as adding their own cutting edge touches to the tool.
    Scott Coleman CPSM, CPSD, C.P.M | TrustRadius Reviewer

    Ironclad

    • Very flexible workflow design tool.
    • Functions are fine-tuned but not too much.
    • Easily understandable product which user can handle.
    HIROYUKI TOMOMASA | TrustRadius Reviewer

    Cons

    Coupa

    • I would like to see an image of my uploaded documents. I see the success message but always have to check it after to make sure it is the right one. A preview of that image would help. One that I can click on and view.
    Anonymous | TrustRadius Reviewer

    Ironclad

    • Once you add someone into a workflow there is no way to remove them. It would be nice to be able to get out of a workflow or remove someone.
    • The "assignment" function could be more clear for those individuals who don't regularly use Ironclad. Perhaps prompting them on how to upload a signed agreement if they are not the owner of the workflow.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Coupa

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Ironclad

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Usability

    Coupa

    No score
    No answers yet
    No answers on this topic

    Ironclad

    Ironclad 8.6
    Based on 3 answers
    The platform works great, the user interface is simple and clean, and very intuitive to use. Having different sections for completed or in progress workflows is really helpful, but I wish the title given to the different workflows could be easily modified in order to better identify the legal documents and workflows that are being developed with our different partners
    Anonymous | TrustRadius Reviewer

    Support Rating

    Coupa

    No score
    No answers yet
    No answers on this topic

    Ironclad

    Ironclad 9.3
    Based on 3 answers
    The Ironclad support team is very knowledgable and supportive to implement workflows, and also they also understand new features and releases. We could discuss how we should use considering future use.
    HIROYUKI TOMOMASA | TrustRadius Reviewer

    Alternatives Considered

    Coupa

    Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
    Robyn Mankoski | TrustRadius Reviewer

    Ironclad

    IronClad is a comprehensive platform that allows legal teams, cross functional teams and approvers to keep track of the suggestions and changes made to legal agreements. It keeps everything in a single place, however it lacks the simplicity and practicality of DocuSign throughout the signing process, so we usually have to use both platforms to complete a legal workforce
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Coupa

    • It has allowed for proper processing of expenses tied directly to the proper LOB and GL Codes
    • Has taken the guesswork away and allowed for the proper budgets to be hit and reconciled
    • Ease of use has led to mass adoption and more prompt processing of expenses
    Jess Pramov | TrustRadius Reviewer

    Ironclad

    • Positive - Increased efficiency, as all work into the legal department flows into Ironclad. We can see where resources are being spent and which internal business partners are utilizing the legal department the most.
    • Positing - Better internal business partner service. We are able to communicate directly with our internal partners as to the status of their request and keep them apprised where we are in the negotiation process, etc.
    Anonymous | TrustRadius Reviewer

    Screenshots

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