What users are saying about
78 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.9 out of 100
Based on 78 reviews and ratings
SAP HANA Cloud
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Top Rated
562 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 562 reviews and ratings
Attribute Ratings
- Coupa is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.9
Coupa
89%
24 Ratings
8.7
SAP HANA Cloud
87%
232 Ratings
Likelihood to Renew
Coupa
N/A
0 Ratings
9.0
SAP HANA Cloud
90%
6 Ratings
Usability
Coupa
N/A
0 Ratings
7.4
SAP HANA Cloud
74%
11 Ratings
Availability
Coupa
N/A
0 Ratings
3.6
SAP HANA Cloud
36%
2 Ratings
Performance
Coupa
N/A
0 Ratings
3.6
SAP HANA Cloud
36%
2 Ratings
Support Rating
Coupa
N/A
0 Ratings
8.5
SAP HANA Cloud
85%
292 Ratings
Implementation Rating
Coupa
N/A
0 Ratings
8.9
SAP HANA Cloud
89%
4 Ratings
Product Scalability
Coupa
N/A
0 Ratings
4.5
SAP HANA Cloud
45%
1 Rating
Likelihood to Recommend
Coupa
I am new to customer-supplier portals in my career. I use several different ones in my current role, including Ariba and Tipalti. To be honest, I don't really enjoy the user experience of any of them. I can see how larger companies may benefit from their services but for my current role submitting invoices on them and filling out vendor information requests seems somewhat clunky to me. When I'm in Coupa, the easiest, most non-clunky process for me is when I'm successfully connected with a customer who has successfully created their purchase order and I can easily upload my invoice to said PO. To me, emailing customer invoices directly to the customer from our invoicing system seems like the easier route of delivering an invoice. I suppose it is helpful and reassuring to know that an invoice has been successfully uploaded into a company's system rather than waiting to find out if your emailed invoice made it to the correct department for payment processing.

Verified User
Employee in Finance and Accounting
Computer Software Company, 51-200 employeesSAP HANA Cloud
Best suited for enterprise-scale spatial data management and analysis, where multiple spatial systems or databases exist in silos.Too expensive for project level analysis and lacks advanced spatial analysis tools as well as support for more spatial data formats for ingestion.

Verified User
General Manager in Corporate
Computer Software Company, 1-10 employeesPros
Coupa
- Coupa is easy to use, however, we had to teach our end users about procurement. They are not used to conducting an RFP, onboarding a supplier, or preparing a PO. This is the change management that our employees had to be prepared to understand. The Shelby Group helped us with the implementation.
- The hardest part was the integration between NetSuite and Coupa. We wanted to have a dynamic tight integration between the two solutions. If we adjusted the chart of accounts or added a new supplier we wanted it to be able to done in both systems and be available immediately in both systems. We used a partner called SuiteSkies to accomplish this dynamic integration.
- We’ve been able to manage the implementation and maintenance with a very lean IT group.
SVP Finance
The Leukemia & Lymphoma Society, Inc.Non-Profit Organization Management, 501-1000 employees
SAP HANA Cloud
- If required, SAP S/4HANA may be installed and configured on the cloud.
- Because of the simplification of functionality, IT personnel may be able to devote more of their time and resources to delivering services rather than doing maintenance tasks.
- Assist businesses in making better decisions about their operations by providing better information.
- SAP HANA is a superb web solution with advanced remote data synchronization capabilities that is very quick and easy to use.
Technical Quality Manager
JTI (Japan Tobacco International)Tobacco, 5001-10,000 employees
Cons
Coupa
- Support Team - A little slow in responding. I think the tool is so configurable that they struggle with figuring out what is causing certain issues that are being submitted on the portal.
- I'd love for the Sourcing Module to be able to support larger events. There seems to be a limit on the number of lines each event can support and as a growing retailer, our store count dictates we have room to grow and that each store is represented in the bid process.
- Would like to see the ability to issue multiple POs for a single item to multiple locations. The tool may do this but I know I can't and it may be due to how we interface with our ERP.
Procurement Manager
Sprouts Farmers MarketRetail, 10,001+ employees
SAP HANA Cloud
- Better workload management - de-prioritize long running queries.
- Better scheduling and monitoring platform for XSA jobs. Built-in scheduler.
- Dependency analyzer like the one for CDS views for Calculation views.
- UI development options like ASAP selection screen for simple use cases.
- Built-in table editor.

Verified User
Director in Information Technology
Consumer Goods Company, 10,001+ employeesPricing Details
Coupa
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—SAP HANA Cloud
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
Starting Price
$0.95 per month Capacity Units
Likelihood to Renew
Coupa
No score
No answers yet
No answers on this topic
SAP HANA Cloud
SAP HANA Cloud 9.0
Based on 6 answers
At this moment we are not focusing on SAP, however would love to in the future. This is primarily because of our limited ability to generate more revenue to fund for SAP partnerships and products. Our initial tryst with SAP Partneredge open ecosystem didn't go as planned and we have shelved that for now. Hope we can revive in the future
Director
Banerasoft Inc.E-Learning, 11-50 employees
Usability
Coupa
No score
No answers yet
No answers on this topic
SAP HANA Cloud
SAP HANA Cloud 7.4
Based on 11 answers
In addition to the points described in the previous parts of the review, I believe that as I gain more experience with the product over time, I will be able to better describe my experience with this tool. Meanwhile, I can confirm that the possibilities presented to my organization by the change to SAP HANA, at the moment, have been very important to evolve the analytical and strategic field towards a new path.
Advanced Analytics Manager
Unieuro S.p.A.Retail, 1001-5000 employees
Support Rating
Coupa
No score
No answers yet
No answers on this topic
SAP HANA Cloud
SAP HANA Cloud 8.5
Based on 292 answers
SAP HANA is the best in the current market. The price point is competitive at the moment despite its level. It integrates well with other applications across geographies as well as multiple data sources. Its predictive analytics function really helps to thanks HANAs advanced data vis. abilities. Will be my choice for clients for the next few years.
Consulting Analyst - Digital & Sustainability
Infosys ConsultingInformation Technology & Services, 10,001+ employees
Implementation Rating
Coupa
No score
No answers yet
No answers on this topic
SAP HANA Cloud
SAP HANA Cloud 8.9
Based on 4 answers
Professional GIS people are some of the most risk-averse there are, and it's difficult to get them to move to HANA in one step. Start with small projects building to 80% use of HANA spatial over time.

Verified User
General Manager in Corporate
Computer Software Company, 1-10 employeesAlternatives Considered
Coupa
Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
Regional Coordinator
DENT WIZARD INTLAutomotive, 1001-5000 employees
SAP HANA Cloud
SAP Hana is beneficial because it has a
pleasant interface, is well structured, has excellent mobile accessibility, and
has solid permission control options. It is also interoperable with other
databases, hardware, and software, making it more adaptable and versatile.
pleasant interface, is well structured, has excellent mobile accessibility, and
has solid permission control options. It is also interoperable with other
databases, hardware, and software, making it more adaptable and versatile.
Lead Software Test Engineer
ShopeeTelecommunications, 5001-10,000 employees
Scalability
Coupa
No score
No answers yet
No answers on this topic
SAP HANA Cloud
SAP HANA Cloud 4.5
Based on 1 answer
Limitation of training deliverable by organization
DEVELOPER
DXCInformation Technology and Services, 201-500 employees
Return on Investment
Coupa
- It has allowed for proper processing of expenses tied directly to the proper LOB and GL Codes
- Has taken the guesswork away and allowed for the proper budgets to be hit and reconciled
- Ease of use has led to mass adoption and more prompt processing of expenses
Supervisor, Operations (Fleet)
SunrunRenewables & Environment, 10,001+ employees
SAP HANA Cloud
- Wide variety of data types can be maintained easily, so flexibility is in our hands.
- The decision we made by analyzing the generated report really had a great positive impact.
- Considering the scalability SAP HANA offers, it is the best investment.
Sr. Automation QA in Machine Learning
WellsFargoBanking, 10,001+ employees